CATM RangeCleaning FY25 - PWS.pdf

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PERFORMANCE WORK STATEMENT

FOR

CATM COMPOUND HAZARDOUS WASTE DISPOSAL

AND RANGE INSPECTION/MAINTENANCE

PURCHASE REQUEST: FA4460-__-_____

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Table of Contents [Below is a sample – adjust to match the PWS]

1.0 SECTION I: DESCRIPTION OF SERVICES

1.1 General Scope

1.2 Background

1.3 Inherently Governmental Function

1.4 Period of Performance

1.5 Place of Performance

1.6 Specific Tasks

1.7 Historical Data

1.8 Minimum Qualifications

1.9 Deliverables

1.10 Contractor Travel

1.11 Small Business Subcontracting Program

1.12 Contractor Phase-In and Phase-Out Transition

2.0 SECTION II: SERVICE SUMMARY

2.1 General

2.2 Performance Evaluation

2.3 Government Quality Assurance

2.4 Performance Assessment

2.5 Quarterly Progress Meetings

2.6 Contracting Officer’s Representative

2.7 Quality Control

2.8 Contractor’s Performance

3.0 SECTION III: GOVERNMENT FURNISHED PROPERTY

3.1 Government Property

3.2 Contractor Responsibility

3.3 Government Property to be Provided

3.4 Contractor Furnished Property

4.0 SECTION IV: GENERAL INFORMATION

4.1 Hours of Operation

4.2 Contractor Personnel

4.3 Continuation of Essential DoD Contractor Services During Crisis

4.4 Contract Data Requirements List(s) (CDRL)

4.5 Supply Chain Risk Management

4.6 Security Requirements

4.7 Environmental Management System (EMS

4.8 Agency Affirmative Procurement Programs

4.9 Safety Requirements

4.10. Inspection of Services

4.11 Service Contract Reporting

4.12 Invoicing/Payment and Receipt/Acceptance

4.13 Quality Control Plan/Quality Management System (QMS)

4.14 Contractor’s Quality Program

4.15 Trafficking in Persons

5.0 SECTION V APPENDICES & EXHIBITS

APPENDIX 1 Definitions, Abbreviations, and Acronyms APPENDIX 2 References

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SECTION I:

1.0. DESCRIPTION OF SERVICES

1.1 General Scope. This is a nonpersonal services contract to provide the necessary tools and equipment for the maintenance of the M-4 firing range at the Combat Arms Training and Maintenance (CATM) compound, Building 1392, on Little Rock AFB, AR, 72099. The government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the contractor who, in turn, is responsible to the government

1.1.1 Description of Services/Objectives. The contractor shall provide all management, personnel, equipment, supplies, facilities, transportation, packaging, labels, placards, manifest, tools, materials, supervision, and other items and nonpersonal services necessary to perform the maintenance of the M-4 firing range at the Combat Arms Training and Maintenance (CATM) compound, as defined in this Performance Work Statement (PWS) except for those items specified as Government Furnished Property and services. The contractor shall meet the standards in this contract. This includes the planning, coordination, and surveillance of the activities necessary to ensure disciplined work performance and timely resources application to accomplish all tasks under the contract. The contractor shall be responsible for maintaining communication with the contracting officer (CO) and the contracting officer’s representative (COR), and to immediately notify both the CO and the COR of any problems that would prevent the timely performance of this contract. The contractor is responsible for and required to implement, and maintain management control systems necessary to plan, organize, direct, and control all activities under this contract. The services are required to ensure all units, items and equipment identified in this PWS are brought up to its full operational capability.

1.2 Background: Service has been completed every year since 2019 and is required to be inspected and maintained to ensure all units, items and equipment identified in the PWS are kept at its full operational capability to support the warfighters and 19 AW mission.

VIOLATIONS: Any time the Contracting Officer Representative (COR)/Inspector decides that work practices are violating pertinent regulations and endangering workers or visitors, he/she will immediately notify the on-site Superintendent, Contract Specialist and Contracting Officer, in writing, to request a cease operation until corrective action is taken.

DAMAGE REPAIR: Damages caused from the failure of the Contractor to exercise due care in the performance of work shall be immediately repaired by the contractor to the satisfaction of the CO or designated representative without additional cost to the government. Items or surfaces remaining and damaged because of this contract shall be restored to their original condition by specialists in the required trade at no additional cost to the government.

1.3. Inherently Governmental Function. The contractor shall not perform inherently governmental functions as defined in FAR Subpart 7.5 in relationship to this PWS.

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1.4. Period of Performance. This is a five-year contract with 1 base year and four (4) option years.

1.5 Place of Performance. The contractor shall perform the services in the PWS at Little Rock Air Force Base, AR

1.6. Specific Tasks. The contractor shall perform maintenance on a quarterly basis (i.e., four consecutive (4) quarters within the 12-month period of performance, plus the durations of the contract). The contractor shall inspect bullet trap plates, baffle traps, joint strips, deflectors and chambers for wear. The contractor shall test air compressor and air lines for leaks and change oil as needed. Disposal of all removed components is the contractor's responsibility and we encourage recycling if possible.

1.7 Historical Data. The tasks described above have been performed in the past by Range Maintenance Solutions, Inc full-time equivalent employees.

1.8 Not Used.

1.9 Deliverables. Not Used.

1.10. Contractor Travel. Not Used.

1.11 Small Business Subcontracting Program. Not Used.

1.12 Contractor Phase-In and Phase-Out Transition.

1.12.1 Contractor Phase-In: To minimize any decreases in productivity and to prevent possible negative impacts on additional services, the contractor shall have personnel on board, during the phase in/ phase out periods. The incoming contractor’s personnel shall receive thirty (30) calendar days of on-the-job training (OJT) by the incumbent contractor. Incoming contractor personnel to be trained by the incumbent contractor shall possess, prior to training, all special skills, licenses, and certifications needed to perform the specific tasks in this PWS. The training will cover unique features of all systems and equipment. The OJT may be augmented by any applicable instruction from manuals and videotapes. Contractor phase-in will not be necessary for an incumbent contractor.

1.12.2 Contractor Phase-Out: The outgoing contractor shall allow the incoming contractor to interview for employment the outgoing contractor’s personnel, provided that work interruption time is reasonable.

1.12.2.1. The outgoing contractor shall provide thirty (30) calendar days of OJT training to the incoming contractor. The outgoing contractor shall integrate the incoming contractor personnel into the regular work schedule in order to maximize OJT benefits. Contractor personnel to be trained shall possess, prior to training, all required special skills needed to perform the specific

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tasks in this PWS. The training objective is to enhance technical skills so that the transfer of responsibilities will be efficient.

1.12.2.2. During the thirty (30) calendar day training period, the outgoing contractor shall perform all requirements in the PWS.

SECTION II:

2.0. SERVICE SUMMARY (SS)

2.1 General

The contractor service requirements are summarized as performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success but do not represent all contract performance requirements. All contract performance requirements in this PWS will be monitored.

2.2 Performance Evaluation

The performance of this service shall be evaluated to determine whether or not it meets the performance requirements of this contract. The re-performance of unacceptable services at no additional cost is the preferred course of action when appropriate. In the case of issued Corrective Action Reports (CARs), the Contracting Officer shall take appropriate measures according to inspection of services clauses in the contract, i.e., FAR 52.246-4, 52.246-5, or 52.212-4(a). Corrective Action Reports may categorize nonconformance as minor, major or critical IAW the following FAR 46.101 definitions:

“Minor nonconformance” means a nonconformance that is not likely to materially reduce the usability of the supplies or services for their intended purpose or is a departure from established standards having little bearing on the effective use or operation of the supplies or services.

“Major nonconformance” means a nonconformance, other than critical, that is likely to result in failure of the supplies or services, or to materially reduce the usability of the supplies or services for their intended purpose.

“Critical nonconformance” means a nonconformance that is likely to result in hazardous or unsafe conditions for individuals using, maintaining, or depending upon the supplies or services; or is likely to prevent performance of a vital agency mission.

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Performance Objective PWS Para Reference Performance Threshold Remedy

SS – Preventative Maintenance/Inspection

1.2 - Inclusive

No more than 1 valid defect per quarter

Re-Performance

Time frame: Within 24 hours of notification

SS-2 – De-leading (Removal of Frangible Copper Dust)/Range Cleaning

(Walls/Floors/Barricades/ Countertops/Barrels/Cont rol Tower)

1.4, & 1.5 Inclusive

No more than 3 valid defects per cleaning (0 allowed for the Control Tower and the Fifing Line)

Re-Performance

Time frame: Within 24 hours of notification

2.3 Government Quality Assurance. The government shall inspect and evaluate the contractors’ performance to ensure services are received in accordance with the requirements set forth in this contract.

The COR will use the contractor’s work schedule, or modified version thereof, to record validation results. Results of the validation then become the official Air Force record of the contractor’s performance. Government surveillance of tasks not listed in the PWS or by methods other than those listed in the PWS (such as provided for by the Inspection of Services clause) may occur during the performance period of this contract. Such surveillance will be done according to standard inspection procedures or other contract provisions. Any action taken by the CO as a result of surveillance will be according to the terms of this contract.

2.3.1 When an observation indicates defective contractor performance, the COR will require the contractor’s Contract Manager or representative at the site to initial the observation. The formal process is, when a performance threshold has not been met or contractor performance has not been accomplished, the COR will initiate and provide the CO with a Corrective Action Report (CAR) for issuance to the contactor. The contractor shall respond to the CAR IAW instructions provided and in the CAR. While the formal process of this paragraph addressing unacceptable contractor performance is always available, the Government reserves the right to initiate a less formal process involving the contractor, the COR and the CO meeting together at no additional cost to the Government regarding unacceptable contractor performance.

2.4 Performance Assessment.

2.4.1 Periodic Surveillance. This method requires the COR to employ a “spot check” style of evaluation based on the contractor’s services. Periodic surveillance will be conducted on a scheduled basis (daily, weekly, monthly, quarterly, semi-annual or annually) and may be adjusted, based on quality trends.

2.4.2 Customer Complaints. The COR will receive and investigate all complaints. The COR will be responsible for validating customer complaints. The CO shall make final determination of the validity of customer complaint(s) in cases of disagreement with the COR and the contractor. Validated customer complaints shall be reperformed, if possible, within 3 business days of notification at no additional cost to the Government IAW the inspection clause of the contract and the direction of the Contracting Officer.

2.4.3 Review of Audits. COR reviews results of the contractor’s accepted quality management system audits and related quality metrics.

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2.4.4 100 Percent Inspection. This method requires the COR to do 100 percent inspection on all tasks performed. Appropriate for tasks that occur infrequently. Usually only deals with Safety and/or Security, unless mandated by an Air Force Instruction (AFI) or industry standard.

2.5 Quarterly Progress Meetings. The CO, Government’s Program Manager (PM), /Services Acquisition Leader (SAL), COR, other government personnel as appropriate, and the contractor shall meet quarterly to discuss the contractor’s performance.

The following issues, at a minimum, shall be discussed:

- Opportunities to improve the contract,

- Any modifications required of the contract,

- Unsatisfactory inspections,

- Valid customer complaints against each performance objective observed, and

- Steps taken by the contractor to prevent occurrences in the future.

The contractor shall provide a summation of unsatisfactory inspections and customer complaints and provide insight into any identified trends.

2.5.1 The minutes of these meetings will be reduced to writing, signed by the CO and any other signatures as deemed appropriate, distributed to the functional area and the contractor. Should the contractor not concur with the minutes, the contractor will provide a written notification within 5 working days to the CO identifying areas of non-concurrence for resolution.

2.6 Contracting Officer Representative (COR). CORs are representatives of the CO and will participate in the administration of this contract. After the award of the contract, the contractor will be provided with a letter identifying the COR and setting forth their duties and authorities. The COR is not authorized to change any of the terms and conditions of the contract/task order.

2.6.1 Acquisition Team Meetings. Not Used.

2.7 Quality Control. Not Used.

2.8 Contractor’s Performance. The government assesses a contractor’s performance on an on-going basis, both positive and negative, and provides a record on a given contract during a specified period of time.

2.8.1 Past Performance Information (PPI). PPI can be provided to other government agencies, as requested.

2.8.2 Contractor Performance Assessment Report (CPARS). Depending on the estimated value of the contract, formal assessment and reporting of contractor performance is required and is documented using the CPARS system. An assessment usually provided on an annual basis is sent to the contractor’s representative for their comment. The contractor will have up to 60 days to review and comment on the assessment.

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SECTION III:

3.0. GOVERNMENT FURNISHED PROPERTY AND SERVICES

3.1 Government Property: Government property will not be provided.

3.2. Government Furnished Services (Base Support). The government will provide:

3.2.1 Utilities. The government will provide all electricity, water and sewage when available and appropriate at no additional cost to the contractor. The contractor shall instruct employees in utilities conservation practices. The contractor shall be responsible for operating under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount to accomplish requirements under this PWS.

3.3 Contractor Furnished Property and Services. Except for those items or services specifically stated to be government-furnished in Section III and any appendixes, the contractor shall furnish everything required to perform this contract in accordance with all of its terms. The following mentioned requirements are not all inclusive of the contractor furnished items and services required in the performance of this contract.

3.3.1 General: The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Section 3 of this PWS.

3.3.2 Materials: The Contractor shall furnish materials, supplies, and equipment necessary to meet the requirements under this PWS.

3.3.3 Equipment: The Contractor shall furnish tractors, lighting and sound, containers, etc. to meet the requirements under this PWS.

SECTION IV:

4.0. GENERAL INFORMATION

4.1. Hours of Operation. The contractor shall perform the services required under this contract during the following hours: 8:00 a.m. to 4:00 p.m. Central Standard Time (CST) Monday through Friday except Federal holidays or when the government facility is closed due to local or national emergencies, administrative closings, or similar government directed facility closings. For other than firm fixed price contracts, the contractor will not be reimbursed when the government facility is closed for the above reasons. On occasion, an employee will be required to work on weekends and Federal holidays. The government will notify the contractor within 24 hours of such an occurrence. Maintenance shall be conducted once every quarter. The contractor shall coordinate the exact dates for cleaning/service at least 30 days prior to the actual scheduled date of service with Range personnel and inform the COR of the maintenance dates. In

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the event of re-performance, the contractor shall schedule with the COR for the earliest possible date.

4.1.1 Recognized Federal Holidays:

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Juneteenth National Independence Day Christmas Day Independence Day

*If the holiday falls on a Saturday, it will be observed on the preceding Friday. If the holiday falls on Sunday, it will be observed on the following Monday.

4.1.2 Holidays and Facility Closings: Contractor/subcontractor personnel shall observe holidays and facility closings as authorized for government personnel. Contractor/subcontractor personnel shall only be permitted access to Government facilities when Government personnel are present. No work shall be performed on Saturdays, Sundays, or any day the Base is closed due to exercise, elevated security posture, inclement weather causing closure of the base to non-essential personnel, and/or declared down days.

4.2. Contract Personnel

4.2.1. Contract Manager (CM). The contractor shall provide a contract manager and alternate(s) who are knowledgeable of the M-4 firing range at the Combat Arms Training and Maintenance (CATM) compound. The contractor shall submit the name, address, telephone number and a resume of the CM to the CO within 2 days of the contract start date. The list shall be kept current throughout the life of the contract. The CM or alternate(s) shall have full authority to act for the contractor on all contract matters relating to the daily operation of this contract.

4.2.2. Contractor Employees:

Certifications. Contractor employees shall have current and valid professional certifications and licenses required to perform the work in this PWS, prior to contract award. All certification and licensing requirements by the Federal, State, and local agencies shall be complied with at the contractor's expense.

Contractor Qualifications. The contractor shall utilize employees possessing adequate training, skills, and knowledge to fulfil the requirements of this contract.

Employee Training. The contractor shall give all training required to meet the requirements of the PWS unless otherwise specified within PWS or as otherwise approved by the CO. The contractor shall maintain training and experience records for each employee during the period of this contract that reflects sufficient personnel who are qualified to accomplish all tasks required by this contract. Provide employee training status upon the government’s request.

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English Language. Employees who deal directly with customers will be required to communicate clearly and concisely with the customers in English. This requirement is strictly for the purpose of efficiently performing the contract tasks.

4.2.3. Use of Government Employees. The contractor shall not employ any person who is an employee of the U.S. Government if employing that person would create a conflict of interest.

In addition, the contractor shall not employ any person who is an employee of the Department of the Defense if such employment would be contrary to the policies contained in AFI 64-106, Chapter 1, Industrial Labor Relations Activities.

4.2.3.1. Employment of Spouses/Dependents. The contractor shall not employ any person who is a spouse or dependent child of a Department of Defense employee (either military or civilian) when such employee would be placed in a conflict of interest or appearance of a conflict of interest by virtue of such employment.

4.2.3.2. Off-duty Military Personnel. The contractor is cautioned that off-duty active military personnel hired under this contract may be subject to permanent change of station, change in duty hours, or deployment. Military Reservists and National Guard members may be subject to reorder to active duty. The abrupt absence of these personnel could adversely affect the contractor's ability to perform. However, their absence at any time shall not constitute an excuse for nonperformance under this contract.

4.2.3.3. Identification of Contractor Employees. All contract personnel attending meetings, answering government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed.

4.2.3.4 Privately Owned Vehicles. Each contractor employee driving a privately owned vehicle on the installation must carry minimum liability insurance as required by the state.

Contractor employees shall adhere to all posted speed limits and shall not use hand-held cellular telephones while driving on the installation for phone calls or texting. Use of seat belts is mandatory. Any contractor employee cited for driving under the influence will have their driving privileges immediately revoked for a period to be determined.

4.2.3.5 Contractor Owned Vehicles: All contractor vehicles shall be identified with company name and phone contact information located on the driver and passenger sides of the vehicle, with the exception of special purpose vehicles (forklifts and trailers).

4.3. Continuation of Mission-Essential Services During a Crisis: The Functional Commander/Director has determined these services are not mission-essential and will not continue in the event of a crisis.

4.4. Contract Data Requirements List(s) (CDRL): Not Used.

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4.5. Repair/Engineering Services/A&AS: Not Used.

4.6. Security Requirements: All personnel employed by the contractor in the performance of this contract, or any representative of the Contractor entering the government installation shall abide by the security regulations of the installation. Contractor vehicles driven onto the base will be subject to inspection at entry gate, including but not limited to military working dog searches.

All vehicle drivers must possess a valid driver’s license, current vehicle registration and insurance for base entry. Contractors shall ensure their employees and those of their subcontracts have the proper credentials allowing them to work in the United States. Those found to be undocumented, or illegal aliens will be incarcerated to the proper authorities.

4.6.1. Security Regulations: The Contractor shall ensure personnel, information, system, property, facility and, if applicable, international security requirements are met. The Contractor shall ensure contractor/subcontractor personnel who perform work on a Government facility comply with the security requirements of the facility.

4.6.2. Operations Security (OPSEC): The purpose of OPSEC is to reduce the vulnerability of USAF missions to adversary collection and exploitation of critical information. DoDD 5205.02E and DoD Manual 5205.02-M require contractors supporting DoD activities to use OPSEC to protect critical information for specified contracts, subcontracts, and information used in the performance of duties in support of Air Force requirements/missions. The Contractor shall ensure Contractor personnel who perform work on (or in) a Government facility comply with the OPSEC procedures and training requirements of the facility as specified in AFI 10-701.

4.7. Environmental Management System (EMS): These services shall not be performed at a Government facility; therefore, the EMS requirement does not apply.

4.8. Agency Affirmative Procurement Programs: This acquisition does not require the purchase of Environmental Protection Agency (EPA)-designated products or United States Department of Agriculture (USDA)-designated products; therefore, the requirement does not apply.

4.9. Safety Requirements: The contractor shall be responsible for all means and methods as they relate to safety and shall comply with all local, state and federal requirements. All personnel shall be instructed to be mindful of maintaining a safe environment for the base and the CATM compound occupants. The contractor shall ensure all personnel involved in handling and packaging any materials or waste are trained at the level of expertise required for the proper performance of the task and in the areas of chemical incompatibility, general first aid procedures and spill response. Waste handling equipment and personal protective equipment shall be provided by the contractor and shall be appropriate to ensure safe handling of all materials and waste. Contractor personnel and equipment shall be subject to OSHA while on Little Rock AFB property.

4.9.1. Spill Responsibility. The contractor shall be solely responsible for all spills or leaks, and subsequent cleanup, which occur because of, or are contributed to by, the actions of the

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contractor, the contractor’s agents, employees, or sub-contractors. The contractor shall clean up such spills or leaks following industry standard practice and in a manner that complies with OSHA standards and applicable federal, state, and local regulations, at no additional cost to the government. Immediately upon discovery, the contractor shall contact the base Fire Department and notify them of any spill or leak which occurs during the performance of work under this contract, regardless of the spill quantity.

4.10. Inspection of Services: In accordance with the Inspection of Supply/Services clause(s) identified in the contract/order, the Government reserves the right to inspect Contractor performance.

4.11. Service Contract Reporting (SCR): The contract does not meet the DoD Contract Reporting criteria or reporting dollar threshold; therefore, SCR does not apply.

4.12. Invoicing/Payment and Receipt/Acceptance: The Contractor shall submit/process payment requests and receipt/acceptance documents via WAWF.

4.13. Quality Control Plan/Quality Management System (QMS): Not Used.

4.14. Contractor’s Quality Program: Not Used.

4.15. Trafficking in Persons: The Contractor shall comply in accordance with the FAR and applicable supplements and shall be in compliance with all applicable guidance and clauses listed in the contract as it relates to Trafficking in Persons. Additional information about Trafficking in Persons is available at the site for the Department of State’s Office to Monitor and Combat Trafficking in Persons. http://www.state.gov/j/tip http://www.state.gov/j/tip

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SECTION V

5.0. APPENDICES & EXHIBITS

APPENDIX 1

DEFINITIONS

Contract Specialist (CS). The individual within the contracting office who performs the day-to-day administration of the contract. The contract administrator may also be the contracting officer.

Contracting Officer (CO). The duly appointed Government agent authorized to award or administer contracts. The contracting officer is the only person authorized to contractually obligate the Government.

Corrective Action Report (CAR). Used to document unacceptable performance by the Contractor.

Contracting Officer's Representative (COR). The COR is the eyes and ears of the contracting officer. The COR evaluates and documents the contractor's performance IAW the contract. The COR notifies the Contracting Officer and the contractor of performance deficiencies, maintains surveillance documentation, and recommends improvement to surveillance procedures in the Performance Work Statement (PWS)

Defect. Any non-conformance with requirements specified in the contract.

Defective Service. A service output that does not meet the standard of performance specified in the contract for that service.

Fair Wear and Tear. The deterioration of items is attributed to normal usage.

Government Furnished Property (GFP). Facilities, equipment, tools, supplies, parts, or any other items furnished for the concessionaire's use by the Government.

Major Deficiency. Major deficiency means an unsatisfactory condition that would endanger personnel, jeopardize equipment or system reliability, affect safety of flight, or warrant discontinuing the process or equipment operation.

Minor Deficiency. Minor deficiency means an unsatisfactory condition that requires repair or correction, but does not endanger personnel, affect safety of flight, jeopardize equipment reliability, or warrant discontinuing a process or equipment operation.

Nonconformance. Nonconformance of supplies or services defined at FAR 46.101 may be of three kinds:

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“Minor nonconformance” means a nonconformance that is not likely to materially reduce the usability of the supplies or services for their intended purpose or is a departure from established standards having little bearing on the effective use or operation of the supplies or services.

“Major nonconformance” means a nonconformance, other than critical, that is likely to result in failure of the supplies or services, or to materially reduce the usability of the supplies or services for their intended purpose.

“Critical nonconformance” means a nonconformance that is likely to result in hazardous or unsafe conditions for individuals using, maintaining, or depending upon the supplies or services; or is likely to prevent performance of a vital agency mission.

Performance Assessment. A process that measures success towards achieving defined performance objectives or goals defined within the performance thresholds in the services summary or the process of assessing progress towards achieving the objectives/goals developed in a performance plan or partnering agreement.

Performance Indicator. A measurable characteristic of an output of a work process. Generally synonymous with attribute.

Performance Management. The use of performance measurement information to effect positive change in organizational culture, systems, and processes, by helping to set agreed upon performance goals, allocating and prioritizing resources, informing managers to either confirm or change current policy or program directions to meet those goals, and sharing results of performance in pursuing those goals.

Performance Objective. The outcome is associated with successful contract performance in a specific area. This is a critical success factor in achieving the organization’s mission, vision and strategy which, if not achieved, would likely result in a significant decrease in customer satisfaction or risk mission failure. Obtaining multi-services/sub-services performed at a certain measurable standard and consistently ensures success in achieving the objectives critical to the mission.

Performance Threshold. The minimum performance level of a performance objective required by the Government.

Quality Assurance (QA). Those actions taken by the Government to ensure services meet the requirements of the Performance Work Statement (PWS).

Quality Assurance Program Coordinator (QAPC). The individual designated by the contracting squadron commander to manage the installation QA program.

Quality Control (QC). Those actions are taken by a Concessionaire to control the performance of services so that they meet the requirements of the SOW.

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Services Summary (SS). A summary of the performance objective and performance threshold required by the Government in concessionaire performance. Also known as a Performance Requirements Summary or Services Delivery Summary or Performance Requirements Document.

Standard. An exact value, a physical entity, or an abstract concept, established and defined by authority, custom, or common consent to serve as a reference, model, or rule in measuring quantities or qualities, establishing practices or procedures, or evaluating results. A fixed quantity or quality. A defined measure of comparison.

ACRONYMS

ADPE—Automated Data Processing Equipment AFI—Air Force Instruction AFIMSC—Air Force Installation and Mission Support Center AFPD—Air Force Policy Directive AFOSH—Air Force Occupational Safety and Health AGE—Aerospace Ground Equipment ANG—Air National Guard AP—Acquisition Plan ASP—Acquisition Strategy Panel A&AS— Advisory and Assistance Services CA—Executive Director CC—Commander CD—Deputy Commander CM—Contractor’s Contract Manager CO—Contracting Officer COR—Contracting Officer’s Representative CPAR—Contract Performance Assessment Report CPARS—Contract Performance Assessment Reporting System CS—Contract Specialist CUI—Controlled Unclassified Information CV—Vice Commander DAF—Department of the Air Force DAFFARS—Department of the Air Force Federal Acquisition Regulation Supplement DAFI—Department of the Air Force Instruction DAU—Defense Acquisition University DAWIA—Defense Acquisition Workforce Improvement Act DCMA—Defense Contract Management Agency DFARS—Defense Federal Acquisition Regulation Supplement DoD—Department of Defense DoDI—Department of Defense Instruction DRU—Direct Reporting Unit DS—Director of Staff

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DV—Distinguished Visitor ESIS—Early Strategy and Issues Session FAR—Federal Acquisition Regulation FC—Functional Commander FFRDC—Federally Funded Research and Development Center FLDCOM—Field Command FM—Financial Management FMS—Foreign Military Sales FOA—Field Operating Agency FS—Fiscal Service GFP—Government-Furnished Property GO/SES—General Officer/Senior Executive Service HAF—Headquarters Air Force (Composed of Secretariat, Air Staff, and Space Staff) IGCE—Independent Government Cost Estimate JAM—Joint Appointment Module MAJCOM—Major Command MDA—Milestone Decision Authority MFT—Multi-Functional Team MIPR—Military Interdepartmental Purchase Request ML—Materiel Leader MOA—Memorandum of Agreement MP—Mandatory Procedure OAC—Operating Agency Codes OCSO—Office of the Chief of Space Operations OSD—Office of the Secretary of Defense PEO—Program Executive Officer PGI—Procedures, Guidance, and Information PIEE—Procurement Integrated Enterprise Environment PM—Program Manager PMR—Program Management Review PWS—Performance Work Statement QAPC—Quality Assurance Program Coordinator QASP—Quality Assurance Surveillance Plan RAA—Requirements Approval Authority RAD—Requirements Approval Document SA—Services Advocate SADA—Services Acquisition Decision Authority SAE—Service Acquisition Executive SAL—Services Acquisition Lead SAT—Simplified Acquisition Threshold SAW—Services Acquisition Workshop SB—Small Business S-CAT—Services Category SDO—Services Designated Official SMA—Services Management Agreement SME—Subject Matter Expert

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SML—Senior Materiel Leader SMT—Strategic Management Tool S-PEO—Systems Program Executive Officer SPM—Surveillance and Performance Monitoring Module SRR—Services Requirements Review SRRB—Services Requirements Review Board SS—Services Summary SSA—Source Selection Authority SSM—Senior Services Manager TEO—Technology Executive Officer USecAF—Under Secretary of the Air Force USSF—United States Space Force VCSAF—Vice Chief of Staff of the Air Force VCSO—Vice Chief of Space Operations

Appendix 2

REFERENCE(S)

Publication Title of Publication Date of Publication Sections(s) that Apply

32 CFR

Part 117

National Industrial Security Program Operating Manual

(NISPOM).

February 24, 2021

DoDD 4715.1E

Environment, Safety, and Occupational Health (ESOH) March 19, 2005

DoDD) 5205.02E

DoD Operations Security (OPSEC) Program June 20, 2012

DoD Manual 5205.02-M

DoD Operations Security (OPSEC) Program Manual November 3, 2008

Public Law 91- 596 as amended by Public Law 101-

Occupational Safety and Health Act of 1970 December 29, 1970 as amended through January 1, 2004