Car_Washing_Services.pdf

County of San Mateo

Request for Proposals (RFP) for Car Washing Services

Procurement

RFP No. 2026-RFP-00608

RFP Contact: Chris King cking2@smcgov.org

1. Introduction and Schedule

The County of San Mateo (the “County” or “SMC”) covers most of the San Francisco Peninsula. The region covers 744 mi and is home to nearly 800,000 residents and 20 incorporated cities. The County provides for the health and welfare of all people within its borders and serves as the local government for the unincorporated areas. Innovation thrives here in industries including bioscience, computer software, green technology, hospitality, financial management, health care, education and transportation. The

County prides itself on how that prosperity fosters its commitment to protecting and enhancing the health, safety, welfare and natural resources of the community.

1.1. Summary

The County of San Mateo is seeking a qualified vendor(s) to provide vehicle and related cleaning services for County owned and/or leased vehicles on an as-needed basis. Services may include but are not limited to exterior washing, interior cleaning, detailing or other related services. The County intends to award a master agreement that any department may use for services throughout the contract term.

The County is looking for a vendor that delivers consistent quality, competitive pricing, and fast service across the cleaning of a wide range of County vehicles. The ideal vendor offers great quality of work, clear communication, and the capacity to handle the County's requirements.

The initial term of the agreement is three years, with two optional one-year extensions available at the

County's sole discretion. The County encourages responses from vendors who can demonstrate the experience, resources, and customer service needed to support a high-volume public agency.

1.2. Background

The County is seeking to enter into an agreement with a firm located within the jurisdiction of the County of San Mateo.

The County maintains a fleet of more than 1,000 vehicles.

The County reserves the right to award more than one (1) vendor.

1.3. Contact Information

Chris King Contract Administrator II Email: cking2@smcgov.org Phone: (650) 363-4303

Department:

Procurement

Department Head:

Jas Sandhar Procurement Director

1.4. Timeline

RFP Released August 6, 2026 mailto:cking2@smcgov.org tel:(650)363-4303

Page 3 of 20 Release date of August 6, 2026

Deadline for Questions and Comments August 19, 2026, 3:00pm

Proposal Due Date and Time August 28, 2026, 3:00pm

2. Scope of Work

2.1. Scope of Services - Vehicle Washing

The proposer will be responsible for taking proper care of and protecting the condition of the vehicle on which service(s) are being performed.

The proposer shall furnish all labor, cleansers, materials and equipment for the complete cleaning of

County vehicles.

The vehicles shall include cars, SUVs, pickup trucks and vans unless vehicle does not fit in car wash building/structure. Vehicles may also include, public works vehicles, Sheriff or public safety vehicles, specialty vehicles and trailers.

- Please note that some vehicles may contain roof-mounted light bars, adding height to the vehicle.

All vehicles that are washed shall be provided with the same care given to detail and workmanship as the proposer provides to regular retail customers.

The proposer shall:

• Wash exterior of vehicle to remove all dirt, debris, tree sap, tar and bird droppings.

• Wash the under carriage of the vehicle.

• Clean wheels and tires to remove dirt, mud and brake dust.

• Vacuum interior of vehicle including seats, floor mats and carpets.

• Clean dashboard and door panels.

• Clean all windows inside and out.

• Clean all mirrors inside and out.

• Dry exterior of vehicle manually, by hand.

• Check vehicle for areas that may have been missed.

Additional Services (Upon request)

• Exterior Detailing:

o Hand wash upgrade o Exterior wax

Page 4 of 20 Release date of August 6, 2026 o Chrome polishing o Headlight restore o Wheel polish o Additional services as provided by proposer

• Interior Detailing:

o Interior shampoo (carpet and upholstery) o Dashboard protectant o Pet hair removal o Odor removal o Stain removal o Leather cleaning and conditioning

The proposer will be responsible for notating when an antenna or other roof or hood ornament is unable to be removed from a vehicle and for securing the driver's signature acknowledging same on the receipt.

2.2. Types of Services

• Exterior Washing o Hand or automated exterior wash o Rinse exterior surfaces o Clean exterior windows and mirrors o Dry exterior surfaces, by hand if requested o Remove dirt, dust, grime, residue, tree sap, tar, bird droppings and any other marking that require cleaning

• Interior Washing o Vacuum seats, carpets, mats, and cargo areas o Clean dashboard, console, door panels and all hard surfaces o Clean interior windows and mirrors o Remove trash and debris o Spot clean minor spills or stains, if requested

• Full Service Wash

Page 5 of 20 Release date of August 6, 2026 o Combination of exterior washing and interior washing o Includes all standard services listed under exterior and interior washing.

• Details Services o Deep cleaning interior and/or exterior surfaces o Shampoo carpets, seats and floor mats o Upholstery and leather cleaning, as applicable o Waxing and/or polishing

County may request other services as required.

2.3. Vehicle Types Covered

The Proposer shall provide vehicle washing, cleaning, and related services for County-owned, leased, or otherwise authorized vehicles, including but not limited to the following vehicle types:

• Sedans and Compact Vehicles

• Sports Utility Vehicles (SUVs)

• Pickup trucks

• Vans

• Sheriff or public safety vehicles o Patrol vehicles o Unmarked public safety vehicles o Emergency response vehicles o Vehicles with light bars, antennas, decals, partitions, cages, or mounted equipment

• Public works vehicles o Field service vehicles o Maintenance trucks o Utility vehicles o Vehicles with toolboxes, racks, lift gates, or specialized work equipment

• Pool vehicles o Shared County fleet vehicles o Vehicles used by multiple departments or divisions

Page 6 of 20 Release date of August 6, 2026

• Electric or hybrid vehicles

• Specialty vehicles

• Trailers or equipment

2.4. Vehicle Care and Damage Prevention

The Proposer shall exercise care when cleaning vehicles with decals, antennas, emergency lighting, cameras, sensors, charging ports, partitions, cages, mounted equipment, racks, toolboxes, or other specialized features. The Proposer shall be responsible for damage caused by improper cleaning methods, chemicals, tools, or handling. Proposer must promptly report any and all damage discovered or caused during services being provided and obtain County staff signature acknowledging damage on the receipt.

The proposer will be responsible for notating when an antenna or other roof or hood ornament is unable to be removed from a vehicle and for securing the driver's signature acknowledging same on the receipt.

2.5. Hours of Operation

Hours of operation shall be between 8:00 am and 5:00 pm local time, Monday - Friday (5) days a week.

Weather permitting.

County may request services as needed outside of regular business hours/days.

2.6. Service Locations

The Proposer shall provide vehicle washing, cleaning, and related services at one or more of the following locations, as authorized by the County:

A. Proposer Facility - Services may be performed at the Proposer's fixed car wash, detailing facility, or other approved business location.

B. Mobile Service Locations - If mobile services are available, proposed and accepted by the

County, the proposer may perform services at County-designated locations using mobile equipment and personnel.

C. County Designated Facilities - Services may be performed at County facilities, such as, fleet yards, parking lots, public works yards, public safety facilities, or other County-designated locations.

3. Submission Requirements

3.1. Submission Deadline

Proposals must be electronically received by 3:00 pm, on Friday, August 28, 2026 via eProcurement system.

Allow sufficient time for the upload to complete by the Due Date and Time. Partial uploads will automatically terminate, and proposals will be rejected. The eProcurement system submission time will be the official submission time. The County will not be responsible for and may not accept proposals that are late due to slow internet connections or for any other failure of the eProcurement system.

Page 7 of 20 Release date of August 6, 2026

NOTE: The County does not maintain the eProcurement system and is not liable for site failures or technical problems. To resolve technical issues, contact OpenGov Technical Support by using the real time chat located in the lower right hand corner of the screen, or via email at procurement-support@opengov.com https://procurement.opengov.com/portal/smcgov

3.2. Pre-submission Registration

Organizations or individuals interested in responding to this solicitation must register online with the

County of San Mateo at:

• https://procurement.opengov.com/portal/smcgov

It is recommended that organizations complete this registration as soon as possible. The County will not be responsible for and may not accept proposals that are late due to a failure to register in the eProcurement system.

3.3. Submission via eProcurement Portal

Required Documents

Please refer to the Technical Proposal section for submittal documents and requirements.

Electronic Submissions

Include the proposer name and the RFP title and number in each filename. Submit proposals via the eProcurement website, allowing sufficient time for the upload to complete by the Due Date and Time. As noted above, the eProcurement portal submission time will be the official submission time, and partial uploads will automatically terminate, and proposals will be rejected. Contact eProcurement Portal with technical questions regarding this site.

Conflicts between Certain Requirements

Prior to the submission deadlines and solely relating to a determination of the timeliness of questions, comments, and proposal submissions, information displayed on the eProcurement portal site will take precedence in the event of a discrepancy between that information and the information within the solicitation documents. For all other discrepancies, the information in the solicitation documents will take precedence.

Format

Documents should be created in the following format:

• Text should be Times New Roman (12-point minimum font size) and unjustified (i.e., with a ragged-right margin)

• Pages should have margins of at least one inch on all sides (excluding headers and footers)

• If the proposal is lengthy, a Table of Contents should be included.

• PDF format is preferred.

mailto:procurement-support@opengov.com mailto:procurement-support@opengov.com https://procurement.opengov.com/portal/smcgov https://procurement.opengov.com/portal/smcgov https://procurement.opengov.com/portal/smcgov/projects/281837/document?section=2719086

Page 8 of 20 Release date of August 6, 2026

Errors in Proposals

The County will not be liable for any errors in proposals. Proposals may be rejected as unresponsive if they are late, incomplete, missing pages or information, or cannot be opened for any reason. The County may waive minor irregularities, but such waiver will not modify any remaining RFP requirements.

3.4. Procurement Preference for Local Businesses and Local Non-Profits

The County of San Mateo has adopted a Procurement Preference for Local Businesses Ordinance (County

Ord. Code Ch. 2.89.) The purpose of this Ordinance is to promote a strong local economy by giving preference to local businesses, local non-profits, local small and micro businesses, and local small and micro non-profits in County procurements, to the extent consistent with the law and interests of the public. The County’s process for applying local preferences to competitive procurements is set forth in

County Ordinance Code Section 2.89.030. The Ordinance and exemptions (e.g. the ordinance will be exempt when all bids or proposals received are from Non-Profit Organizations) can be reviewed here:

Chapter 2.89 - PROCUREMENT PREFERENCE FOR LOCAL BUSINESSES | Code of Ordinances |

San Mateo County, CA | Municode Library

The requirements for bidders to establish eligibility for a local preference for this solicitation are detailed below in Section III (Submission Requirements) The Ordinance does not apply if a procurement is determined to be exempt (County Ord. Code sec. 2.89.050), and the County reserves the right to waive application of the Ordinance to this procurement if determined to be in the best interests of the County

(County Ord. Code sec. 2.89.060).

4. Minimum Qualifications, Local Preference Ordinance, and Technical Proposal

4.1. Minimum Qualifications

4.1.1. Has proposer been providing similar services for a minimum of four (4) years within the last seven (7) years?*

☐ Yes

☐ No

*Response required

4.1.2. Does proposer have service locations located within San Mateo County?*

☐ Yes

☐ No

*Response required

4.1.3. Please confirm your ability to perform all the services covered in the Scope of Work

(SOW).*

☐ Yes

☐ No

*Response required

4.1.4. Please confirm the hours of operation as detailed in the Scope of Work (SOW).*

Select all that apply https://library.municode.com/ca/san_mateo_county/codes/code_of_ordinances?nodeId=TIT2AD_ART2.8INFIPRCOCO_CH2.89PRPRLOBU https://library.municode.com/ca/san_mateo_county/codes/code_of_ordinances?nodeId=TIT2AD_ART2.8INFIPRCOCO_CH2.89PRPRLOBU

Page 9 of 20 Release date of August 6, 2026

☐ Monday - Friday 8:00am - 5:00pm

☐ Outside of regular business hours/days

*Response required

4.1.5. Proposer has a minimum of two (2) years of experience within the last five (5) years in providing account services?*

☐ Yes

☐ No

*Response required

4.1.6. Debarment/Suspension Certification*

The Proposer must certify that it is in good standing and is not currently debarred, suspended, proposed for debarment, declared ineligible, or otherwise excluded from contracting by any federal agency, the

State of California, or any other state or local government agency due to misconduct, non-responsibility, or other cause.

☐ Please confirm

*Response required

4.1.7. Please confirm your firm is registered with System for Award Management (SAM)

SAM.gov

☐ Please confirm

4.1.8. What is the registered Business Name and Unique Entity ID (UEI) No.?

• UEI number can be obtained by registering your business through SAM.GOV

• Should you be in the process of obtaining your UEI number, please enter the digits ‘123’ temporarily for your response below in order to proceed with proposal. This temporary number should be replaced with the correct registration number for submission of the proposal.

4.2. Procurement Preference for Local Businesses and Local Non-Profits

4.2.1. Is the Proposer a "Local Business"?

As Defined by Chapter 2.89.020 of the San Mateo County Ordinance Code, a “Local Business” means any for-profit business which has its principal place of business, or is headquartered, in San Mateo

County. If this designation applies to the proposer, a self-attestation form must be completed and provided with this response.

Please download the below documents, complete, and upload. If this designation is not applicable, please leave blank.

• SMC_LocalBusiness_self-atte...

4.2.2. Is the Proposer a Non-Profit?*

A Non-Profit is defined as a tax-exempt public charity organization (within the meaning of section

501(c)(3) of the Internal Revenue Code) that is formed for purposes other than making a profit, is exempt from paying federal income taxes on the income generated for their exempt purposes.

https://sam.gov/content/home https://government-project.s3.us-west-2.amazonaws.com/153456/a16ffdc0-a0ee-44ca-b6de-1fddd010042f_SMC_LocalBusiness_self-attestation_form_120424.pdf

Page 10 of 20 Release date of August 6, 2026

☐ Yes

☐ No

*Response required

When equals "Yes"

4.2.3. Is the Proposer a "Local Non-Profit"

As Defined by Chapter 2.89.020 of the San Mateo County Ordinance Code, a “Local Non-Profit" means a tax-exempt public charity organization (within the meaning of section 501(c)(3) of the

Internal Revenue Code) that is formed for purposes other than making a profit, is exempt from paying federal income taxes on the income generated for their exempt purposes, and has its principal place of business, or is headquartered, in San Mateo County. If this designation applies to the proposer, a self-attestation form must be completed and provided with this response.

Please download the below documents, complete, and upload. If this designation is not applicable, please leave blank.

• SMC_LocalBusiness_self-atte...

4.2.4. Is the Proposer a Local "Small" or "Micro" Business?

As Defined by Chapter 2.89.020 of the San Mateo County Ordinance Code:

“Small Business” means any business which holds a Small Business Certification awarded by the

California Office of Small Business and Disabled Veteran Business Enterprise Services (OSDS).

“Micro Business” means any Small Business certified by the OSDS which is automatically designated by the OSDS as a Micro Business due to gross annual receipts falling below the OSDS-designated dollar amount.

If the above designations apply, please provide the OSDS provided Certification ID.

If this designation is not applicable, please leave blank.

4.2.5. Is the Proposer a Local "Small" or "Micro" Non-Profit?

As Defined by Chapter 2.89.020 of the San Mateo County Ordinance Code:

“Small Non-Profit" means a Local Non-Profit with an annual revenue of $1,000,000 to $2,500,000 according to its most recently filed IRS Form 990.

“Micro Non-Profit" means a Local Non-Profit with an annual revenue of less than $1,000,000, according to its most recently filed IRS Form 990.

If the above designations apply, please provide your latest filed IRS form 990. A filing from the last two calendar years is acceptable.

If this designation is not applicable, please leave blank.

4.3. Technical Proposal

4.3.1. Executive Summary *

https://government-project.s3.us-west-2.amazonaws.com/153456/80d29c2f-acda-4b87-837e-cb4ead1fb303_SMC_LocalBusiness_self-attestation_form_120424.pdf

Page 11 of 20 Release date of August 6, 2026

Provide a summary of the key aspects of the Proposer's qualifications and experience in providing commercial vehicle washing services. Indicate the Proposer's commitment to provide the services proposed and certify that all statements and information prepared and submitted in response to this

Solicitation are current, complete, and accurate, and that the proposed services and approach meet all the requirements of this Solicitation.

*Response required

4.3.2. Statement of Minimum Qualifications *

Describe how the proposer meets the minimum qualifications as set forth in Minimum Qualifications of this RFP.

Submission of the Minimum Qualifications checklist is not a substitute for providing a detailed written response.

Provide list of service locations within the County of San Mateo.

*Response required

4.3.3. Offered Services and Location(s)*

Please provide services that are offered and will be included in your proposal. If you have multiple locations, are these services available at each location? If not, please provide which location(s) offer which service.

*Response required

4.3.4. Car Washing Services Approach*

Describe your proposed approach for providing the services outlined in this solicitation. Include your methodology for service delivery, staffing, equipment, scheduling, and quality control, along with a proposed implementation and service timeline and coordination with County of San Mateo staff.

*Response required

4.3.5. Notification of Closure or Out of Service*

Describe your procedures for managing service interruptions and maintaining reliable car washing services. Include how service issues are identified, communicated, and resolved; how the County of San

Mateo is notified of delays or disruptions; your service response times or service level commitments; and how you handle both planned maintenance and unplanned events (e.g., equipment failures, staffing shortages, or weather) to minimize impacts on service.

*Response required

4.3.6. Turn Around Time*

Provide the expected turnaround time for each vehicle washing service proposed, including any additional services offered.

*Response required

4.3.7. Firm Qualifications *

Attach information regarding background and qualifications, including the following:

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• A brief description of the proposer.

• A description of not more than three (3) projects similar in size and scope conducted by the proposer, including the client, reference and telephone numbers, primary staff members involved, budget, schedule, and project summary. Descriptions should be limited to one (1) page for each project.

• If subcontractors are anticipated, identify them (if known) and provide information on how they will be used.

*Response required

4.3.8. Standard Invoicing Period*

Please provide your firms standard invoicing period.

Please note that the County's standard payment terms are NET 30.

*Response required

5. Pricing Proposal

TABLE 1 - WASHING SERVICES BY VEHICLE TYPE

Bid pricing will be based on line item basis. Each Item will denote common types of vehicles. The vehicle types are explained below:

Line Item Description Unit of Measure Unit Cost

1 Car - All compact, midsize and full size sedans Service:

Full service, exterior and interior wash ea

2 Truck/Minivan - All pickups, full size pickups and minivans Service: Full service, exterior and interior wash ea

3 Full Size Van and SUV - Full size vans and sports utility vehicles Service: Full service, exterior and interior wash ea

4 Exterior wash ONLY ea

5 Interior wash ONLY ea

TABLE 2 - ADD-ON SERVICES

Exterior and Interior Detailing as defined in the Scope of Work (SOW).

Page 13 of 20 Release date of August 6, 2026

Line Item Description Unit of Measure Unit Cost No Bid

1 Car - All compact, midsize and full size sedans Service: Exterior Detailing ea

2 Car - All compact, midsize and full size sedans Service: Interior Detailing ea

3 Truck/Minivan - All compact, midsize and full size sedans Service: Exterior

Detailing ea

4 Truck/Minivan - All compact, midsize and full size sedans Service: Interior

Detailing ea

5 Full Size Van and SUV - All compact, midsize and full size sedans Service:

Exterior Detailing ea

6 Full Size Van and SUV - All compact, midsize and full size sedans Service:

Interior Detailing ea

TABLE 3 - COUNTY OF SAN MATEO STAFF DISCOUNT

Line Item Description Unit of Measure Percentage No Bid

1 County of San Mateo Staff Discount ea

TABLE 4 - ADDITIONAL LOCATIONS

If applicable, provide pricing for the following locations. If unavailable, select no bid.

Line Item Description Quantity Unit of

Measure Unit Cost Total No Bid

1 County Designated

Facilities - Full Service

Washing

1 ea

2 Mobile Service

Locations - Full

Service Washing

1 ea

Page 14 of 20 Release date of August 6, 2026

Line Item Description Quantity Unit of

Measure Unit Cost Total No Bid

TOTAL

6. Evaluation and Selection Criteria

The proposals will be evaluated by a selection committee with relevant expertise. The County intends to evaluate the proposals generally in accordance with the criteria itemized below. Proposers with the highest scoring proposals may be interviewed by the committee to make the final selection.

6.1. Phase 1

No. Evaluation Criteria Scoring Method Weight (Points)

1. Project Approach Points Based 30 (30% of Total)

2. Firm Qualifications Points Based 25 (25% of Total)

3. Team Qualifications Points Based 20 (20% of Total)

4. Price Points Based 25 (25% of Total)

6.2. Phase 2

No. Evaluation Criteria Scoring Method Weight (Points)

Page 15 of 20 Release date of August 6, 2026

1. Preferential Points

Where price is not the sole evaluation factor for a solicitation (e.g., in the case of a "best-value" solicitation), five percent (5%) of the total evaluation points otherwise awardable will be added to the proposal score for each Local

Business or Local Non-Profit score for evaluation purposes. In the event of a tie between a Local Business or Local Non-Profit and another bidder, the Local Business or Non-

Profit shall be awarded the Contract, assuming agreement on other contract terms.

An additional three percent (3%) preference shall be given to a Local Business or Local

Non-profit (for a total of eight percent (8%) of total points otherwise awardable) if the proposer is a Small Business or Small Non-

Profit, or an additional 5 percent preference (for a total of ten percent (10%) of total points otherwise awardable) if the proposer is a Micro

Business or Micro Non-Profit.

Points Based 10 (100% of Total)

7. Instructions to Proposers

7.1. Instructions

There will be no pre-proposal conference or site visit for this project.

7.2. Communications

A. As of the issuance date of this RFP and continuing until it is canceled or an award is made, no proposer or person acting on behalf of a prospective proposer may discuss any matter relating to the RFP with any officer, agent, or employee of the County, other than through eProcurement portal, to the Authorized Contact Person, or as outlined in the evaluation or protest procedures.

B. Proposers (including any agent, owner, employee, board members, or other such affiliates) shall not offer any gift, favor, or other personal benefit to any County officer or employee during the procurement process for this agreement, including during the solicitation period and contract negotiations.

Violation of the foregoing prohibitions may result in a proposer being found non-responsible and barred from participating in this or future procurements.

7.3. Contract Award

A. Award Procedure

Contract negotiations are neither an offer nor guarantee that a contract will be executed. A contract award, if any is made, will be to the responsive, responsible proposer offering the overall best value to the County for the services and goods described in this solicitation, or as applicable, for a specific portion of the services and goods described. Any agreement reached will be

Page 16 of 20 Release date of August 6, 2026 memorialized in a formal agreement using the attached template, executed by the appropriate authority.

B. Notice of Intent to Award

If a decision is made to take steps to enter into an agreement with one or more proposers, the

County will post a Notice of Intent to Award or otherwise notify proposers the remaining proposers of their non-selection. Notice may instead be provided by including approval of the agreement as an item on an agenda for a meeting of the Board of Supervisors.

C. Commencement of Performance

After all parties have signed the agreement, the County will notify the contractor and performance may proceed. Prior to execution of the agreement by the County, no County employee may authorize work under the agreement. Any work performed prior to the full execution of the Agreement may not be compensated.

D. Levine Act DisclosureThe Levine Act (California Government Code Section 84308) imposes certain requirements on parties contracting with the County of San Mateo related to campaign contributions to County “officers,” including elected County officers and candidates seeking elective office, who may participate in making a decision on certain County contracts. Elected

County officers in San Mateo County include: the San Mateo County Board of Supervisors, Assessor-County Clerk-Recorder, County Controller, Coroner, District Attorney, Sheriff, and Tax

Collector-Treasurer.Generally, under current County policy, approval by the Board of

Supervisors is required for any agreement for services above $200,000, and agreements for services below that threshold may be approved by Department heads.If your proposal is selected, you will be required to certify compliance with the Levine Act.As part of this process, you will need to certify and warrant that you have fully complied, and will remain in full compliance, with all applicable requirements of the Levine Act in connection with the

Agreement, including making any required disclosures of campaign contributions to County

Officers, which includes but may not be limited to elected County Officers. Elected County

Officers include members of the San Mateo County Board of Supervisors, as well as the

Assessor-County Clerk-Recorder, Controller, Coroner, District Attorney, Sheriff, and Tax

Collector-Treasurer. Any campaign contribution required to be disclosed under the Levine Act in connection with this Agreement shall be disclosed on the County of San Mateo Levine Act

Disclosure Form, a copy of which is available from the County upon request.Parties are solely responsible for accurate certification and disclosure. The Levine Act is complex, and this brief description is not legal advice. For example, certain contributions must be aggregated when determining whether contributions have exceeded the $500 threshold. If your proposal is selected, you are urged to review the Levine Act and consider consulting an attorney.

7.4. Term

Procurement is issuing Request for Proposal (RFP) No. 2026-RFP-00608 for Car Washing Services.

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The agreement shall have a term of three (3) years. The County’s standard contract template has been included with this solicitation. The awarded contractor will be expected to sign an agreement prepared by the County using this template. Please ensure that your firm has completed legal review of these contract terms. If your firm wishes to request exceptions to these standard terms, submit a Contract Exceptions

Request by the Deadline for Questions, Comments and Contract Exceptions listed in the Solicitation

Schedule below. The County will consider Contract Exceptions Requests but reserves the right to reject requested modifications to its standard terms.

8. Terms and Conditions for Receipt of Proposals

8.1. Errors, Omissions and Inquiries regarding the RFP

Proposers are responsible for reviewing all portions of this RFP. Proposers are to notify the department, in eProcurement portal, if the proposer discovers any ambiguity, discrepancy, omission, or apparent error in the RFP. Such notification should be made promptly after discovery, but in no event later than five business days prior to the deadline for receipt of proposals. Modifications and clarifications will be made by addenda as provided below.

Inquiries regarding the RFP should be lodged in eProcurement portal.

8.2. Objections to RFP Terms

Should a proposer object on any ground to any provision or legal requirement set forth in this RFP, the proposer must, not more than ten calendar days after the RFP is issued, provide written notice to the department, via eProcurement portal, setting forth with specific grounds for the objection.

8.3. Addenda

The County may cancel, revise, or reissue this RFP, in whole or in part, for any reason. Revisions will be posted as Addenda on eProcurement portal. No other revision of this RFP is valid. Proposers shall be responsible for ensuring that their proposals reflects any and all Addenda issued by the County prior to the proposal due date regardless of when a proposal is submitted. Therefore, the County recommends that proposers consult eProcurement portal frequently, including shortly before the proposal due date, to confirm that all Addenda have been downloaded.

8.4. Term of Proposal

Submission of a proposal signifies that the proposed services and prices are valid for the duration of the proposed agreement term and that the quoted prices are genuine and not the result of collusion or any other anti-competitive activity.

8.5. Revision or Withdrawal of Proposal

A proposer may revise a proposal on the proposer’s own initiative at any time before the deadline for submission of proposals. The proposer must submit the revised proposal in the same manner as the original on or before the proposal due date.

A proposer may withdraw a proposal at any time before the deadline for submission of proposals. After that time, whether or not a new RFP is issued for the same subject matter, withdrawal of a proposal may preclude the proposer from participating in the procurement as a proposer or subcontractor, except that an original equipment manufacturer may participate indirectly through a reseller.

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8.6. Errors and Omissions in Proposal

The County will not be liable for any errors in proposals. Proposals may be rejected as unresponsive if they are incomplete, are missing pages or information, or cannot be opened for any reason. The County may waive minor irregularities, but such waiver will not modify any of the remaining RFP requirements.

8.7. No Commitment

Neither submission of a proposal nor the County’s receipt of proposal materials confers any right to the proposer nor any obligation on the County. This RFP does not commit the County to award a contract.

8.8. Financial Responsibility

The County shall have no financial responsibility for any costs incurred by a firm in responding to this

RFP or participating in any presentations or negotiations.

8.9. Estimated Quantity

If the RFP results in an indefinite quantity or a requirements agreement, the goods and services actually requested by the County may be less than the maximum value of the agreement and there is no guarantee, either expressed or implied, as to the actual quantity of goods and services that will be authorized under the agreement.

8.10. Public Record

A. General

1. All proposals, protests, and information submitted in response to this solicitation will become the property of the County and will be considered public records. As such, they may be subject to public review.

2. Any contract arising from this RFP will be a public record.

3. The County is not seeking proprietary information and will not assert any privileges that may exist on behalf of the proposer.

4. Submission of any materials in response to this RFP constitutes:

▪ Consent to the County’s release of such materials under the Public Records Act without notice to the person or entity submitting the materials; and

▪ Waiver of all claims against the County and/or its officers, agents, or employees that the

County has violated a proposer's right to privacy, disclosed trade secrets, or caused any damage by allowing the proposal or materials to be inspected; and

▪ Agreement to indemnify and hold harmless the County for release of such information under the Public Records Act; and

▪ Acknowledgement that the County will not assert any privileges that may exist on behalf of the person or entity submitting the materials.

Page 19 of 20 Release date of August 6, 2026

8.11. Reservations of Rights by the County

The issuance of this RFP does not constitute an agreement by the County that any contract will actually be entered into by the County. The County expressly reserves the right at any time to:

• Waive or correct any defect or informality in any response, proposal, or proposal procedure;

• Reject any or all proposals;

• Reissue an RFP;

• Prior to submission deadline for proposals, modify all or any portion of the selection procedures, including deadlines for accepting responses, the specifications or requirements for any materials, equipment or services to be provided under this RFP, or the requirements for contents or format of the proposals;

• Procure any materials, equipment or services specified in this RFP by any other means; or

• Determine that no project will be pursued.

8.12. No Waiver

No waiver by the County of any provision of this RFP shall be implied from any failure by the County to recognize or take action on account of any failure by a proposer to observe any provision of this RFP.

8.13. Cooperative Agreement (Piggyback)

This competitive solicitation is being conducted as a Cooperative Procurement. The services, terms and conditions of any agreement resulting from this solicitation may be used by other organizations as a

Cooperative Agreement.

This provision in no way commits any affiliate to procure services from any awarded contractor, nor does it guarantee that any additional orders will result. At their discretion, and subject to their own procurement policies, interested organizations may make use of this competitive procurement and contract directly from the awarded contractor.

9. Protest Procedures

9.1. Protest of Non-Responsiveness Determination

Within five (5) working days of the County's issuance of a notice of non-responsiveness, any firm that has submitted a proposal and believes that the County has incorrectly determined that its proposal is non-responsive may submit a written notice of protest. Such notice of protest must be received by the County on or before the fifth working day following the County's issuance of the notice of non-responsiveness. The notice of protest must include a written statement specifying in detail each and every one of the grounds asserted for the protest. The protest must be signed by an individual authorized to represent the proposer, and must cite the law, rule, local ordinance, procedure or RFP provision on which the protest is based. In addition, the protestor must specify facts and evidence sufficient for the County to determine the validity of the protest.

Page 20 of 20 Release date of August 6, 2026

9.2. Protest of Contract Award

Within five (5) working days of the County's issuance of a notice of intent to award the contract, any firm that has submitted a responsive proposal and believes that the County has incorrectly selected another proposer for award may submit a written notice of protest. Such notice of protest must be received by the

County on or before the fifth working day after the County's issuance of the notice of intent to award.

The notice of protest must include a written statement specifying in detail each and every one of the grounds asserted for the protest. The protest must be signed by an individual authorized to represent the proposer, and must cite the law, rule, local ordinance, procedure or RFP provision on which the protest is based. In addition, the protestor must specify facts and evidence sufficient for the County to determine the validity of the protest.

9.3. Delivery of Protests

All protests must be received by the due date. If a protest is mailed, the protestor bears the risk of non-delivery within the deadlines specified herein. Protests should be transmitted by a means that will objectively establish the date the County received the protest. Protests or notice of protests made orally

(e.g., by telephone) will not be considered. Protests must be delivered to:

Protests@smcgov.org

Subject: Car Washing Services, 2026-RFP-00608