Camera System Combined RFP.docx
DOCX document 294 KB Posted
- Attached to
- Camera Systems Integrator and Installation RFP
- Solicitation number
- RFP 171 180000002776 2
- Issued by
- Ingham County, Lansing City, Michigan
About this file
This is a Request for Proposal (RFP) issued by the State of Michigan Department of Technology, Management and Budget for Camera Systems Integrator and Installation services. The solicitation seeks a qualified vendor to provide complete camera installation services, equipment, and labor for the State's Enterprise Networked Camera Solution comprising approximately 800 cameras across over 50 locations, including downtown Lansing, the State Secondary Complex, and various outstate facilities in Detroit, Jackson, Grand Rapids, Flint, Escanaba, and Saginaw. The system ties back to the Joint Operations Center firewall and is monitored 24/7 by Central Control staff. The vendor must maintain Verint Video Management System (VMS) software on 20+ camera servers and appliances, provide Verint Gold Support maintenance, and possess working knowledge of integration with Honeywell EBI card and Code Blue emergency phone systems. The RFP was issued June 7, 2018, with a bidder questions deadline of June 28, 2018, and a proposal submission deadline of July 19, 2018 at 3:00 p.m. Eastern. The anticipated contract start date is September 1, 2018, and the contract term is three years with two optional one-year renewals through August 31, 2021. No pre-proposal meeting was held.
Pricing must be firm for the entire contract length, with adjustments based only on documented changes in actual contractor costs and subject to State approval. The vendor must be a preferred Verint partner with a minimum of five years' experience and an authorized reseller of Axis and Verint camera equipment. The contractor must provide a consistent onsite service technician for 8 hours weekly, maintain a 24/7 service desk within 2 hours of the Joint Operations Center, deliver quotes within 10 business days, complete delivery within 12 business days of order, and complete installation within 7 business days of delivery. Technical evaluation criteria include Product Quality (35 points), Service Capabilities (25 points), Delivery Capabilities (25 points), and Vendor Questions Worksheet (15 points), with proposals requiring a minimum of 80 points to have pricing evaluated. The State reserves the right to consider prior performance, total cost of ownership, qualified disabled veteran status under MCL 18.1261, and overall economic impact when making award recommendations. Contracts exceeding $500,000 require State Administrative Board approval.
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|---|---|---|
| Schedule C - COTS with Hardware RFP Legal Terms (Internal Hosting).pdf | ||
| Schedule B - Pricing Camera System List.xlsx | XLSX spreadsheet |
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Text version
STATE OF MICHIGAN
Department of Technology, Management and Budget—Procurement
Camera Systems Integrator and Installation RFP Request for Proposal No. 171 180000002776
Solicitation Manager Name: Brian Fairbrother Direct Phone: 1-517-249-0457 Email: FairbrotherB@michigan.gov Main Phone: 1-855-MI-PURCH 1-855-647-8724
This is a Request for Proposal (RFP) for:
Camera Systems Integrator and Installation RFP
RFP Timeline
| Event |
| Time |
| Date |
| RFP issue date |
| N/A |
| 6/7/2018 |
| Pre-proposal meeting |
| N/A |
| N/A |
| Deadline for bidders to submit questions about this RFP |
| 1:00 p.m. Eastern |
| 6/28/2018 |
| Anticipated date State will post answers to bidder questions on www.michigan.gov/SIGMAVSS |
| 3:00 p.m. Eastern |
| 7/5/2018 |
| Proposal deadline* |
| 3:00 p.m. Eastern |
| 7/19/2018 |
| Anticipated contract begin date |
| N/A |
| 9/1/2018 |
*A bidder’s proposal received at 3:00:01 p.m. Eastern is late and subject to disqualification.
This RFP is subject to change. Check www.michigan.gov/SIGMAVSS for current information.
PROPOSAL INSTRUCTIONS
1. PROPOSAL PREPARATION. The State recommends reading all RFP materials prior to preparing a proposal, particularly these Proposal Instructions and the Vendor Questions Worksheet. Bidders must follow these Proposal Instructions and provide a complete response to the items indicated in the table below. References and links to websites or external sources may not be used in lieu of providing the information requested in the RFP within the proposal. Include the bidder’s company name in the header of all documents submitted with your proposal.
RFP Structure and Documentation
| Document |
| Description |
| Bidder Response Instructions |
| Cover Page |
| Provides RFP title and number, important dates, and contact information for Solicitation Manager |
| Informational |
| Proposal Instructions |
| Provides RFP instructions to bidders |
| Informational |
| Vendor Questions Worksheet |
| Questions to bidders on background and experience |
| Bidder to complete and submit by proposal deadline |
| Schedule A – Statement of Work |
| Statement of work |
| Bidder to complete and submit by proposal deadline |
| Schedule B – Pricing |
| Pricing for goods and services sought by the State through this RFP |
| Bidder to complete and submit by proposal deadline |
| Schedule C – Contract Terms |
| COTS Software with Hardware Contract |
| Deemed accepted by bidder unless information required in Section 8, Evaluation Process is submitted by proposal deadline |
| Standard Contract Terms |
| Provides legal terms for a contract awarded through this RFP |
| Deemed accepted by bidder unless information required in Section 8, Evaluation Process is submitted by proposal deadline |
2. CONTACT INFORMATION FOR THE STATE. The sole point of contact for the State concerning this RFP is listed on the Cover Page. Contacting any other State personnel, agent, consultant, or representative about this RFP may result in bidder disqualification.
3. QUESTIONS. Bidder questions about this RFP must be posted on www.michigan.gov/SIGMAVSS no later than the time and date specified on the Cover Page. In the interest of transparency, only written questions are accepted. Answers to questions will be posted on www.michigan.gov/SIGMAVSS. Submit questions using the format below; a Microsoft Excel format or similar is suggested.
| Q # |
| Document Name |
| Section # |
| Page # |
| Requirement # |
| Bidder Question |
4. MODIFICATIONS. The State may modify this RFP at any time. Modifications will be posted on www.michigan.gov/SIGMAVSS . This is the only method by which the RFP may be modified.
5. RESERVED.
6. DELIVERY OF PROPOSAL.
Electronic – The bidder must submit its proposal, all attachments, and any modifications or withdrawals electronically through www.michigan.gov/SIGMAVSS. The price proposal should be saved separately from all other proposal documents. The bidder should submit all documents in a modifiable (native) format (examples include, but are not limited to: Microsoft Word or Excel and Google Docs or Sheets). In addition to submitting documents in a modifiable format, the bidder may also submit copies of documents in PDF. Bidder’s failure to submit a proposal as required may result in disqualification. The proposal and attachments must be fully uploaded and submitted prior to the proposal deadline. Do not wait until the last minute to submit a proposal, as the SIGMA VSS system requires the creation of an account and entry of certain information, in addition to uploading and submitting the materials. The SIGMA VSS system will not allow a proposal to be submitted after the proposal deadline identified in the Cover Page, even if a portion of the proposal has been uploaded.
Questions on how to submit information or how to navigate in the SIGMA VSS system can be answered by calling (517) 373-4111 or (888) 734-9749.
7. RESERVED.
8. EVALUATION PROCESS. The State will evaluate each proposal based on the following factors:
| Technical Evaluation Criteria |
| Weight |
| 1. |
| Product Quality – Schedule A, Statement of Work, Sections 1-4 |
| 35 |
| 2. |
| Service Capabilities – Schedule A, Statement of Work, Sections 5 |
| 25 |
| 3. |
| Delivery Capabilities – Schedule A, Statement of Work, Section 6 |
| 25 |
| 4. |
| Vendor Questions Worksheet |
| 15 |
| Total |
| 100 |
Proposals receiving 80 technical evaluation points will have pricing evaluated and considered for award.
The State may utilize all bidder information, without regard to a proposal’s technical score, to determine fair market value for goods or services sought. The State is not obligated to accept the lowest price proposal. If applicable, the State’s evaluation will include consideration of a bidder’s qualified disabled veteran (QDV) status under MCL 18.1261(8). Additional information on the QDV preference is available at: http://michigan.gov/micontractconnect/0,4541,7-225-48677-123519--,00.html.
The State strongly encourages strict adherence to the Contract Terms. The State reserves the right to deem a bid non-responsive for failure to accept the Contract Terms. Nevertheless, the bidder may submit proposed changes to the Contract Terms in track changes (i.e., visible edits) with an explanation of the bidder’s need for each proposed change. Failure to include track changes with an explanation of the bidder’s need for the proposed change constitutes the bidder’s acceptance of the Contract Terms. General statements, such as that the bidder reserves the right to negotiate the terms and conditions, may be considered non-responsive.
The State may conduct an on-site visit to tour and inspect the bidder’s facilities; require an oral presentation of the bidder's proposal; conduct interviews, research, reference checks, and background checks; and request additional price concessions at any point during the evaluation process.
9. NOTICE OF DEFICIENCY. The State reserves the right to issue a Notice of Deficiency to bidders if the State determines after the proposal deadline that a portion of the RFP was deficient, unclear, or ambiguous. Failure to respond to a Notice of Deficiency timely may be cause for disqualification.
10. CLARIFICATION REQUEST. The State reserves the right to issue a Clarification Request to a bidder to clarify its proposal if the State determines the proposal is not clear. Failure to respond to a Clarification Request timely may be cause for disqualification.
11. RESERVATIONS. The State reserves the right to:
a. Disqualify a bidder for failure to follow these instructions.
b. Discontinue the RFP process at any time for any or no reason. The issuance of an RFP, your preparation and submission of a proposal, and the State’s subsequent receipt and evaluation of your proposal does not commit the State to award a contract to you or anyone, even if all the requirements in the RFP are met.
c. Consider late proposals if: (i) no other proposals are received; (ii) no complete proposals are received; (iii) the State received complete proposals, but the proposals did not meet mandatory minimum requirements or technical criteria; or (iv) the award process fails to result in an award.
d. Consider an otherwise disqualified proposal, if no other proposals are received.
e. Disqualify a proposal based on: (i) information provided by the bidder in response to this RFP; (2) the bidder’s failure to complete registration on www.michigan.gov/SIGMAVSS ; or (3) if it is determined that a bidder purposely or willfully submitted false or misleading information in response to the RFP.
f. Consider prior performance with the State in making its award decision.
g. Consider overall economic impact to the State when evaluating proposal pricing and in the final award recommendation. This includes but is not limited to: considering principal place of performance, number of Michigan citizens employed or potentially employed, dollars paid to Michigan residents, Michigan capital investments, job creation, tax revenue implications, and economically disadvantaged businesses.
h. Consider total-cost-of-ownership factors (e.g., transition and training costs) when evaluating proposal pricing and in the final award recommendation.
i. Refuse to award a contract to any bidder that has failed to pay State taxes or has outstanding debt with the State.
j. Enter into negotiations with one or more bidders on price, terms, technical requirements, or other deliverables.
k. Award multiple, optional-use contracts, or award by Contract Activity.
l. Evaluate the proposal outside the scope identified in Section 8, Evaluation Process, if the State receives only one proposal.
12. AWARD RECOMMENDATION. The contract will be awarded to the responsive and responsible bidder who offers the best value to the State, as determined by the State. Best value will be determined by the bidder meeting the minimum point threshold and offering the best combination of the factors stated in Section 8, Evaluation Process, and price, as demonstrated by the proposal. The State will post a Notice of Recommendation for Award on www.michigan.gov/SIGMAVSS .
13. DEBRIEF MEETING AND BID PROTEST. The State will post a Notice of Recommendation for Award, which will provide instructions on how to request a debrief meeting
If you wish to initiate a protest of the award, you must submit your written protest electronically at BidProtest-DTMB@michigan.gov no later than 1:00 p.m., 5 calendar days after posting the Notice of Recommendation for Award on SIGMA VSS, or by 1:00 p.m. the next business day if that date falls on a state holiday or weekend. The State reserves the right to adjust this timing and will publish any change on the SIGMA VSS.
Additional information about the protest process is available at www.michigan.gov/micontractconnect under the “Programs and Policies” link.
14. STATE ADMINISTRATIVE BOARD. Contracts in excess of $500,000 require approval by the State Administrative Board. The State Administrative Board’s decision is final; however, its approval does not constitute a contract. The award process is not complete until the awarded contractor receives a contract fully executed by all parties.
15. GENERAL CONDITIONS. The State will not be liable for any costs, expenses, or damages incurred by a bidder participating in this solicitation. The bidder agrees that its proposal will be considered an offer to do business with the State in accordance with its proposal, including the Contract Terms, and that its proposal will be irrevocable and binding for a period of 180 calendar days from date of submission. If a contract is awarded to the bidder, the State may, at its option, incorporate any part of the bidder’s proposal into a contract. This RFP is not an offer to enter into a contract. This RFP may not provide a complete statement of the State’s environment, or contain all matters upon which agreement must be reached. Other than verified trade secrets, proposals submitted via www.michigan.gov/SIGMAVSS are the State’s property.
16. FREEDOM OF INFORMATION ACT. All portions of the bidder’s proposal and resulting Contract are subject to disclosure as required under Michigan’s Freedom of Information Act (FOIA), 1976 PA 442. However, please note the following:
a. Under MCL 18.1261(13)(b), records containing “a trade secret as defined under section 2 of the uniform trade secrets act, 1998 PA 448, MCL 445.1902, or financial or proprietary information” are exempt from disclosure under FOIA. And under MCL 18.1470(3), “proprietary financial and accounting” information is also exempt from disclosure under FOIA.
b. If information within a bidder’s proposal falls under the aforementioned exemptions, and the bidder seeks to have it withheld from disclosure under FOIA, then by the proposal deadline, the bidder must: (1) save exempt information in a separate file (i.e., document); (2) name the file/document “FOIA-EXEMPT”; (3) label the header of each page of the file/document “Confidential–Trade Secret,” “Confidential–Financial,” or “Confidential–Proprietary” as applicable; (4) clearly reference within the file/document the RFP schedule, section, and page number to which the exempt information applies; and (5) verify within the FOIA-EXEMPT file/document that the information meets the FOIA exemption criteria.
c. The State reserves the right to determine whether information designated as exempt by a bidder falls under the FOIA exemptions.
d. Resumes, pricing, and marketing materials are not trade secrets or financial or proprietary information.
e. Do not identify your entire proposal as “FOIA-EXEMPT,” and do not label each page of your proposal “Confidential.” If a bidder does so, the State may require the bidder to resubmit the proposal to comply with subsection (b) above.
f. If the State requires a bidder to resubmit a proposal for failure to follow these instructions, the State reserves the right to disqualify the bidder if the proposal is materially changed upon resubmission. In other words, amendments to the proposal should be restricted to that which is necessary to separate confidential from non-confidential information.
VENDOR QUESTIONS WORKSHEET
Provide a detailed response to each question. “You” and “company” refers to the bidder.
| Information Sought |
| Bidder Response |
1. Contact Information
Bidder’s sole contact person during the RFP process. Include name, title, address, email, and phone number.
Person authorized to receive and sign a resulting contract. Include name, title, address, email, and phone number.
2. Company Background Information
Legal business name and address. Include business entity designation, e.g., sole proprietor, Inc., LLC, or LLP.
What state was the company formed in?
Phone number
Website address
Number of years in business and number of employees
Legal business name and address of parent company, if any
Has there been a recent change in organizational structure (e.g., management team) or control (e.g., merger or acquisition) of your company? If the answer is yes: (a) explain why the change occurred and (b) how this change has affected your company.
Discuss your company’s history. Has growth been organic, through mergers and acquisitions, or both?
Has bidder ever been debarred, suspended, or disqualified from bidding or contracting with any entity, including the State of Michigan? If yes, provide the date, the entity, and details about the situation.
Has your company been a party to litigation against the State of Michigan? If the answer is yes, then state the date of initial filing, case name and court number, and jurisdiction.
Within the last 5 years, has your company or any of its related business entities defaulted on a contract or had a contract terminated for cause? If yes, provide the date, contracting entity, type of contract, and details about the termination or default.
State your gross annual sales for the last 5 years.
If receiving a contract under this RFP will increase your gross revenue by more than 25% from last year’s sales, explain how the company will scale-up to manage this increase.
Describe partnerships and strategic relationships you think will bring significant value to the State.
State the physical address of the place of business that would have primary responsibility for this account if bidder is awarded a contract under this RFP.
3. Qualified Disabled Veteran
| Under MCL 18.1261, a “qualified disabled veteran” means a business entity that is 51% or more owned by 1 or more veterans with a service-connected disability. A “service-connected disability” means a disability incurred or aggravated in the line of duty in the active military, naval, or air service as described in 38 USC 101(16). Are you a qualified disabled veteran? |
| Enter YES or NO. |
To demonstrate qualification as a qualified disabled veteran, you must provide:
(a) Proof of service and conditions of discharge (DD214 or equivalent);
(b) Proof of service-connected disability (DD214 if the disability was documented at discharge or Veterans Administration Rating Decision Letter or equivalent if the disability was documented after discharge); and
(c) Legal documents setting forth the ownership of the business entity.
In lieu of the documentation identified above, you may provide proof of certification by the National Veterans Business Development Council.
Enter the names of documents submitted with your proposal to demonstrate status as a qualified disabled veteran.
4. Participation in RFP Development or Evaluation
Did your company, an employee, agent, or representative of your company, or any affiliated entity participate in developing any component of this solicitation? For purposes of this question, business concerns, organizations, or individuals are affiliates of each other if, directly or indirectly: (1) either one controls or has power to control the other or (2) a third party controls or has the power to control both. Indicia of control include, but are not limited to, interlocking management or ownership, identity of interests among family members, shared facilities or equipment, and common use of employees.
If you entered “YES”, you are not eligible for contract award or to work as a subcontractor for the awarded vendor.
| Will your company, or an employee, agent, or representative of your company, participate in the evaluation of the proposals received in response to this RFP? |
| If you entered “YES”, you are not eligible for contract award or to work as a subcontractor for the awarded vendor. |
5. Experience
Does your company have experience working with the State of Michigan? If so, please provide a list (including the contract number) of the contracts you hold or have held with the State for the last 10 years.
Describe at least 3 relevant experiences from the last 5 years supporting your ability to successfully manage a contract of similar size and scope for the work described in this RFP.
Experience 1
Company name Contact name Contact role at time of project Contact phone Contact email
City State Zip
1. Project name and description of the scope of the project
2. What role did your company play?
3. How is this project experience relevant to the subject of this RFP?
Dollar value
Start and end date (mm/yy – mm/yy)
Status (completed, live, other – specify phase)
Results obtained
6. Experience 2
Company name
Contact role at time of project
City
1. Project name and description of the scope of the project
Dollar value
Start and end date (mm/yy – mm/yy)
Status (completed, live, other – specify phase)
Results obtained
7. Experience 3
Company name
Contact role at time of project
City
1. Project name and description of the scope of the project
Dollar value
Start and end date (mm/yy – mm/yy)
Status (completed, live, other – specify phase)
Results obtained
8. Standard Contract Terms
Bidder must affirm agreement with the attached Contract Terms. If not in agreement, written exceptions in accordance with Section 8 Evaluation Process must be provided with Bidder’s proposal.
9. Other
| Abusive Labor Practices. The Contractor certifies that it will not furnish any Deliverable that was produced fully or partially by forced labor, forced or indentured child labor, or indentured servitude. |
| Enter YES or NO. |
| Certification of Michigan Business- Public Act 431 of 1984, Sec. 268. I certify that the company has, pursuant to the provisions of Sec 268 of Public Act 431 of 1984, filed a Michigan Business Tax Corporate Income Tax Return. I certify that the company has, pursuant to the provisions of Sec 268 of Public Act 431 of 1984, filed a Michigan Income Tax return showing income generated in, or attributed to the State of Michigan. I certify that the company has, pursuant to the provisions of Sec 268 of Public Act 431 of 1984, withheld Michigan Income Tax from compensation paid to the company’s owners and remitted the tax to the Michigan Department of Treasury. |
| Enter YES or NO. |
| Iran Linked Business- Public Act 517 of 2012. I certify that the Company is not an Iran-Linked business as defined by Public Act 517 of 2012. |
| Enter YES or NO. |
| Clean Corporate Citizen. I certify that the Company is a Clean Corporate Citizen as defined by the Environmental Protection Act, 1994 PA 451. |
| Enter YES or NO. |
| Convict Labor. The Contractor certifies that if using convict labor, it is complying with all applicable state and federal laws and policies. |
| Enter YES or NO. |
| SOM Debt/Tax Payment. All SOM tax/debts. I certify that all applicable State of Michigan taxes are paid, and that no outstanding debt is owed to the State of Michigan. |
| Enter YES or NO. |
| Authorization to Verify Information provided by Vendor. I authorize the State to verify that all information provided in this registration, in bidding and contracting documents, and any attachments or supplement documents and processes are accurate. |
| Enter YES or NO. |
Request For Proposal No. 171 180000002776 Camera Systems Integrator and Installation RFP
SCHEDULE A
STATEMENT OF WORK
CONTRACT ACTIVITIES
This schedule identifies the anticipated requirements of any Contract resulting from this RFP. The term “Contractor” in this document refers to a bidder responding to this RFP.
The Contractor must respond to each requirement or question, and explain how it will fulfill each requirement. Attach any supplemental information and appropriately reference within your response.
BACKGROUND
This Contract supports the State of Michigan (SOM) Enterprise Networked Camera Solution through video management system maintenance and system maintenance through an Authorized Integrator, currently Verint Video Management System (VMS). The term of this contract is three (3) years with two, one-year options. The anticipated start date is September 1, 2018 through August 31, 2021.
SCOPE
Vendor will provide complete camera installation services including equipment and labor. The current system is comprised of about 800 cameras at over 50 different locations and is continually growing. This has a very large and complicated network. This is the Video Security camera system installed in various buildings in downtown Lansing, the State Secondary Complex and various outstate (Detroit, Jackson, Grand Rapids, Flint, Escanaba, Saginaw, etc.) locations that tie back to the JOC (Joint Operations Center) firewall in the Mason building. The Cybersecurity and Infrastructure Protection system is monitored 24 x 7 at the JOC by Central Control staff. The vendor will also provide/install VMS software maintenance (patches, updates, upgrades and troubleshooting) on all 20+ camera servers and appliances. In addition, Vendor will provide Verint (Nextiva VMS) Gold Support maintenance for the entire Department of Technology, Management and Budget (DTMB) camera system. Vendor must have a working knowledge of how video solutions will integrate with other key SOM security systems including Honeywell EBI card and Code Blue emergency phones.
REQUIREMENTS
1. General Requirements, IT State Standards The Contractor must adhere to all existing standards as described within the comprehensive listing of the State’s existing technology standards at http://www.michigan.gov/dmb/0,4568,7-150-56355-108233--,00.html.
To the extent that Contractor has access to the State’s computer system, Contractor must comply with the State’s Acceptable Use Policy, see http://michigan.gov/cybersecurity/0,1607,7-217-34395_34476---,00.html. All Contractor Personnel will be required, in writing, to agree to the State’s Acceptable Use Policy before accessing the State’s system. The State reserves the right to terminate Contractor’s access to the State’s system if a violation occurs.
Contractor is not authorized to make changes to any State systems without prior written authorization from the State’s Project Manager. Any changes Contractor makes to any State systems with the State’s approval must be done according to applicable State procedures, including security, access, and configuration standards.
Bidder to respond and acknowledge to the above requirements in the below bidder box.
1.1. Enterprise IT Policies, Standards and Procedures
Contractors are advised that the State has methods, policies, standards and procedures that have been developed over the years. Contractors are expected to provide proposals that conform to State IT policies and standards. All services and products provided as a result of this RFP must comply with all applicable State IT policies and standards. Contractor is required to review all applicable links provided below and state compliance in their response.
Enterprise IT Policies, Standards and Procedures: http://www.michigan.gov/dtmb/0,4568,7-150-56355_56579_56755---,00.html
1.2. Acceptable Use Policy
To the extent that Contractor has access to the State’s computer system, Contractor must comply with the State’s Acceptable Use Policy, see http://michigan.gov/dtmb/0,4568,7-150-56355_56579_56755---,00.html. All Contractor Personnel will be required, in writing, to agree to the State’s Acceptable Use Policy before accessing the State’s system. The State reserves the right to terminate Contractor’s access to the State’s system if a violation occurs.
1.3. Mobile Responsiveness
The Bidder’s Solution must be mobile responsive.
1.4. ADA Compliance
The State is required to comply with the Americans with Disabilities Act of 1990 (ADA), and has adopted a formal policy regarding accessibility requirements for websites and software applications. The State is requiring that Bidder’s proposed Solution, where relevant, to level AA of the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines (WCAG) 2.0. Bidder may consider, where relevant, the W3C’s Guidance on Applying WCAG 2.0 to Non-Web Information and Communications Technologies (WCAG2ICT) for non-web software and content. The State may require that Bidder complete a Voluntary Product Accessibility Template for WCAG 2.0 (WCAG 2.0 VPAT) or other comparable document for the proposed Solution.
http://www.michigan.gov/documents/dmb/1650.00_209567_7.pdf?20151026134621
The Bidder must acknowledge their agreement with this section and provide details for how they will meet the requirements. Bidders must provide a list of all mobile devices that are compatible with the Solution.
1.5. Product Specifications
Vendor will respond to all requests for camera system equipment and service components from the State of Michigan. A consistent service technician is required to work onsite with DTMB for 8 hours each week to support the Nextiva VMS and maintain the SOM CCTV infrastructure at the SOM direction. The number of hours is subject to change depending on the needs of the State of Michigan.
Vendor will be a preferred Verint partner with a minimum of five (5) years’ experience. Vendor will be an authorized reseller of Axis and Verint camera equipment.
1.6. Warranties
Describe any warranties included in the bid and explain the process for reporting warranty issues and how the Contractor will handle any repairs or replacements.
The State reserves the right to require additional warranties other than those identified by the Contractor in its response to this RFP.
The State requests one-year of warranty for parts and labor.
1.7. Recall Requirements and Procedures
Describe any recall requirements and procedures.
The State of Michigan requests that in the event of a recall, the Contractor informs the State in writing immediately.
1.8. Quality Assurance Program
Explain your Quality Assurance Program(s).
The Contractor is responsible to ensure that any equipment purchased by the State be required to be integrated with the current State of Michigan Verint System.
2. Service Levels
2.1. Time Frames
Vendor will provide quotes within two weeks or 10 business days of request unless an alternative is mutually agreed upon.
2.2. Delivery
Delivery will be expected within twelve (12) business days upon date of order. Delivery will be made to the Joint Operations Center or where directed to by the State of Michigan Program Manager. The receipt of order date is pursuant to Section 2, Notices, of the Standard Contract Terms.
2.3. Installation
Installation will be expected within seven (7) business days upon date of delivery, unless otherwise agreed. Installation will be considered complete after a walk through with a State of Michigan employee.
2.4. Technical Support and Repairs
When providing technical support, the Call Center must resolve the caller’s issue within one (1) business day. If the caller’s issue cannot be resolved within one (1) business day, on-site service must be scheduled. The on-site service must be performed within two (2) hours of the time the issue was scheduled for service. Vendor must have a 24x7 service desk and be located within 2 hours of the Joint Operations Center.
2.5. Maintenance
On-site maintenance must be performed according the recommended manufacturer maintenance schedule.
2.6. Training
The Contractor must explain its training capabilities and any training that is included in its proposal.
2.7. Reporting
The Contractor must explain its reporting capabilities and any reporting that is included in its proposal.
2.8. Meetings
The Contractor must attend as requested by the State of Michigan. The State may request meetings as it deems appropriate. The Contractor will attend a quarterly touch point meeting. The Contractor will be required to attend and present annually any new Emerging Technologies to the State. The Contractor will be required to walk-through new installation facilities on an as-needed project basis.
3. Staffing
3.1. Contractor Representative
The Contractor must appoint two individuals, specifically assigned to State of Michigan accounts, that will respond to State inquiries regarding the Contract Activities, answering questions related to ordering and delivery, etc. (the “Contractor Representative”).
The Contractor must notify the Contract Administrator at least seven (7) business days before removing or assigning a new Contractor Representative.
3.2. Key Personnel
The Contractor must appoint at least two Verint factory certified Advanced Systems engineers on staff with a working knowledge of how video solutions will integrate with other key SOM security systems who will be directly responsible for the day to day operations of the Contract (“Key Personnel”). Key Personnel, including an Account Manager, must be specifically assigned to the State account, be knowledgeable on the contractual requirements, and respond to State inquires within 24 hours. The State of Michigan requests that the vendor send the same consistent technicians who possess an understanding of the State systems to work at our sites.
The Contractor may not remove or assign Key Personnel without the prior consent of the State. Prior consent is not required for reassignment for reasons beyond the Contractor’s control, including illness, disability, death, leave of absence, personal emergency circumstances, resignation, or termination for cause. The State may request a résumé and conduct an interview before approving a change. The State may require a 30 calendar day training period for replacement personnel.
The Contractor must identify the Key Personnel, indicate where they will be physically located, describe the functions they will perform, and provide current chronological résumés.
3.3. Non-Key Personnel
The Contractor must notify the Contract Administrator at least 10 calendar days before removing or assigning non-key personnel.
3.4. Organizational Chart
Provide an overall organizational chart that details staff members, by name and title, and subcontractors.
3.5. Customer Service Toll-Free Number
The Contractor must specify its toll-free number for the State to make contact with the Contractor Representative. The Contractor Representative must be available for calls 24 hours per day, 7 days per week.
3.6. Technical Support, Repairs and Maintenance
The Contractor must specify its toll-free number for the State to contact the Contractor for technical support, repairs and maintenance. The Contractor must be available for calls and service 24 hours per day, 7 days per week. Contractor should be located within two hours of the Joint Operations Center.
3.7. Disclosure of Subcontractors
If the Contractor intends to utilize subcontractors, the Contractor must disclose the following:
The legal business name; address; telephone number; a description of subcontractor’s organization and the services it will provide; and information concerning subcontractor’s ability to provide the Contract Activities.
The relationship of the subcontractor to the Contractor.
Whether the Contractor has a previous working experience with the subcontractor. If yes, provide the details of that previous relationship.
A complete description of the Contract Activities that will be performed or provided by the subcontractor.
3.8. Security
The Contractor will be subject the following security procedures:
Vendor staff assigned to buildings and property owned or leased by the State of Michigan will be subject to and must comply with SOM and/or State Agency specific security investigations necessary to obtain access and/or clearance to be present on SOM property. This includes but is not limited to name-based, fingerprint background checks, confidentiality training and other security clearance requirements as required by law, regulation, statute or Agency policy. The Vendor staff is subject to such investigation upon initial request and is subject to annual renewals as well as random requests throughout the terms set forth in the contract.
The Vendor is obligated to self-report any felony conviction of previously cleared staff assigned and associated with this contract to the SOM contractor manager throughout the terms set forth in of the contract. Contractor agrees to sign and abide by OIP Confidentiality Agreement.
The Contractor must explain any additional security measures in place to ensure the security of State facilities.
The bidder’s staff may be required to make deliveries to or enter State facilities. The bidder must: (a) explain how it intends to ensure the security of State facilities, (b) whether it uses uniforms and ID badges, etc., (c) identify the company that will perform background checks, and (d) the scope of the background checks. The State may require the Contractor’s personnel to wear State issued identification badges.
4. Pricing
4.1. Price Term
Pricing is firm for the entire length of the Contract. Please see Schedule B
The vendor will provide additional pricing options on new products introduced to the market annually. Bidder to respond and acknowledge to the above requirements in the below bidder box.
4.2. Price Changes
Adjustments will be based on changes in actual Contractor costs. Any request must be supported by written evidence documenting the change in costs. The State may consider sources, such as the Consumer Price Index; Producer Price Index; other pricing indices as needed; economic and industry data; manufacturer or supplier letters noting the increase in pricing; and any other data the State deems relevant.
Following the presentation of supporting documentation, both parties will have 30 days to review the information and prepare a written response. If the review reveals no need for modifications, pricing will remain unchanged unless mutually agreed to by the parties. If the review reveals that changes are needed, both parties will negotiate such changes, for no longer than 30 days, unless extended by mutual agreement.
The Contractor remains responsible for Contract Activities at the current price for all orders received before the mutual execution of a Change Notice indicating the start date of the new Pricing Period.
5. Ordering
5.1. Authorizing Document
The appropriate authorizing document for the Contract will be a Delivery Order (DO).
5.2 Order Verification
The Contractor must have internal controls, approved by DTMB-Procurement, to verify abnormal orders and to ensure that only authorized individuals place orders.
6. Delivery
6.1. Delivery Programs
The Contractor must explain in detail its delivery programs (e.g., standard delivery and quick-ship), including any limitations such as quantity.
The Contractor must explain the transportation method (e.g., UPS, FedEx, Contractor fleet, or other third party carrier) it intends on utilizing in delivery of the Contract Activities.
6.2. Packaging and Palletizing
Packaging must be optimized to permit the lowest freight rate. Shipments must be palletized whenever possible using manufacturer's standard 4-way shipping pallets.
7. Acceptance
7.1. Acceptance, Inspection and Testing
The State has the sole right to determine acceptance of the Contract Activities.
8. Invoice and Payment
8.1. Invoice Requirements
All invoices submitted to the State must include: (a) date; (b) purchase order; (c) quantity; (d) description of the Contract Activities; (e) unit price; (f) shipping cost (if any); (g) summary of work performed; (h) name of individual who requested work; (i) location where work was performed; (j) itemized list of work performed; and (k) total price.
8.2. Payment Methods
The State will make payment for Contract Activities by EFT.
9. Project Plan The Contractor will carry out this project under the direction and control of the Program Manager. Within 30 calendar days of the Effective Date, the Contractor will submit a project plan to the Program Manager for final approval. The plan must include: (a) the Contractor's organizational chart with names and title of personnel assigned to the project, which must align with the staffing stated in accepted proposals; and (b) the project breakdown showing sub-projects, tasks, and resources required.
10. Licensing Agreement The Contractor must provide a copy of any applicable licensing agreement. Camera purchases as part of new projects must be quoted with the necessary licensing for said cameras.
11. Liquidated Damages Late or improper completion of the Contract Activities will cause loss and damage to the State and it would be impracticable and extremely difficult to fix the actual damage sustained by the State. Therefore, if there is late or improper completion of the Contract Activities the State is entitled to collect liquidated damages in the amount of $5,000 and an additional $100 per day for each day Contractor fails to remedy the late or improper completion of the Work.
Unauthorized Removal of Key Personnel will interfere with the timely and proper completion of the Contract, to the loss and damage of the State, and it would be impracticable and extremely difficult to fix the actual damage sustained by the State. Therefore, the State may assess liquidated damages against Contractor as specified below.
The State is entitled to collect $1,000 per individual per day for the removal of any Key Personnel without prior approval of the State.
The State is entitled to collect $1,000 per individual per day for an unapproved or untrained key personnel replacement.
12. Additional Requirements
12.1. Environmental and Energy Efficient Products
The Contractor must provide products that meet the following environmental or energy efficient standards:
12.2. Hazardous Chemical Identification
In accordance with the federal Emergency Planning and Community Right-to-Know Act, 42 USC 11001, et seq., as amended, the Contractor must provide a Material Safety Data Sheet listing any hazardous chemicals, as defined in 40 CFR §370.2, to be delivered. Each hazardous chemical must be properly identified, including any applicable identification number, such as a National Stock Number or Special Item Number.
The Contractor must identify any hazardous chemicals that will be provided under any resulting contract.
12.3. Mercury Content
Pursuant to MCL 18.1261d, mercury-free products must be procured when possible. The Contractor must explain if it intends to provide products containing mercury, the amount or concentration of mercury, and whether cost competitive alternatives exist. If a cost competitive alternative does exist, the Contractor must provide justification as to why the particular product is essential. All products containing mercury must be labeled as containing mercury.
12.4. Brominated Flame Retardants
The State prefers to purchase products that do not contain brominated flame retardants (BFRs) whenever possible. The Contractor must disclose whether the products contain BFRs.+8.7.
STANDARD CONTRACT TERMS
This STANDARD CONTRACT (“Contract”) is agreed to between the State of Michigan (the “State”) and [Insert Company Name] (“Contractor”), a [Insert State & Entity Status, e.g., a Michigan corporation or a Texas limited liability company]. This Contract is effective on September 1, 2018 (“Effective Date”), and unless terminated, expires on August 31, 2021.
This Contract may be renewed for up to two additional one-year period(s). Renewal is at the sole discretion of the State and will automatically extend the Term of this Contract. The State will document its exercise of renewal options via Contract Change Notice.
The parties agree as follows:
1. Duties of Contractor. Contractor must perform the services and provide the deliverables described in Schedule A – Statement of Work (the “Contract Activities”). An obligation to provide delivery of any commodity is considered a service and is a Contract Activity.
Contractor must furnish all labor, equipment, materials, and supplies necessary for the performance of the Contract Activities, and meet operational standards, unless otherwise specified in Schedule A.
Contractor must: (a) perform the Contract Activities in a timely, professional, safe, and workmanlike manner consistent with standards in the trade, profession, or industry; (b) meet or exceed the performance and operational standards, and specifications of the Contract; (c) provide all Contract Activities in good quality, with no material defects; (d) not interfere with the State’s operations; (e) obtain and maintain all necessary licenses, permits or other authorizations necessary for the performance of the Contract; (f) cooperate with the State, including the State’s quality assurance personnel, and any third party to achieve the objectives of the Contract; (g) return to the State any State-furnished equipment or other resources in the same condition as when provided when no longer required for the Contract; (h) not make any media releases without prior written authorization from the State; (i) assign to the State any claims resulting from state or federal antitrust violations to the extent that those violations concern materials or services supplied by third parties toward fulfillment of the Contract; (j) comply with all State physical and IT security policies and standards which will be made available upon request; and (k) provide the State priority in performance of the Contract except as mandated by federal disaster response requirements. Any breach under this paragraph is considered a material breach.
Contractor must also be clearly identifiable while on State property by wearing identification issued by the State, and clearly identify themselves whenever making contact with the State.
2. Notices. All notices and other communications required or permitted under this Contract must be in writing and will be considered given and received: (a) when verified by written receipt if sent by courier; (b) when actually received if sent by mail without verification of receipt; or (c) when verified by automated receipt or electronic logs if sent by facsimile or email.
| If to State: |
| If to Contractor: |
Brian Fairbrother 525 W. Allegan St.
Lansing, MI 48913 FairbrotherB@michigan.gov 517.249.0457 [Name] [Street Address] [City, State, Zip] [Email] [Phone]
3. Contract Administrator. The Contract Administrator for each party is the only person authorized to modify any terms of this Contract, and approve and execute any change under this Contract (each a “Contract Administrator”):
| State: |
| Contractor: |
Brian Fairbrother 525 W. Allegan St.
Lansing, MI 48933 FairbrotherB@michigan.gov 517.249.0457 [Name] [Street Address] [City, State, Zip]
4. Program Manager. The Program Manager for each party will monitor and coordinate the day-to-day activities of the Contract (each a “Program Manager”):
| State: |
| Contractor: |
Brandon Philips 615 W. Allegan St.
Lansing, MI 48933 PhilipB@michigan.gov 517.335.4110 [Name] [Street Address] [City, State, Zip]
5. Performance Guarantee. Contractor must at all times have financial resources sufficient, in the opinion of the State, to ensure performance of the Contract and must provide proof upon request. The State may require a performance bond (as specified in Schedule A) if, in the opinion of the State, it will ensure performance of the Contract.
6. Insurance Requirements. Contractor must maintain the insurances identified below and is responsible for all deductibles. All required insurance must: (a) protect the State from claims that may arise out of, are alleged to arise out of, or result from Contractor's or a subcontractor's performance; (b) be primary and non-contributing to any comparable liability insurance (including self-insurance) carried by the State; and (c) be provided by a company with an A.M. Best rating of "A" or better, and a financial size of VII or better.
| Required Limits |
| Additional Requirements |
Commercial General Liability Insurance
Minimal Limits:
$1,000,000 Each Occurrence Limit $1,000,000 Personal & Advertising Injury Limit $2,000,000 General Aggregate Limit $2,000,000 Products/Completed Operations
Deductible Maximum:
$50,000 Each Occurrence Contractor must have their policy endorsed to add “the State of Michigan, its departments, divisions, agencies, offices, commissions, officers, employees, and agents” as additional insureds using endorsement CG 20 10 11 85, or both CG 2010 07 04 and CG 2037 07 0.
Umbrella or Excess Liability Insurance
Minimal Limits:
$5,000,000 General Aggregate
Contractor must have their policy endorsed to add “the State of Michigan, its departments, divisions, agencies, offices, commissions, officers, employees, and agents” as additional insureds.
Automobile Liability Insurance
Minimal Limits:
$1,000,000 Per Occurrence Contractor must have their policy: (1) endorsed to add “the State of Michigan, its departments, divisions, agencies, offices, commissions, officers, employees, and agents” as additional insureds; and (2) include Hired and Non-Owned Automobile coverage.
Workers' Compensation Insurance
Minimal Limits:
Coverage according to applicable laws governing work activities.
Waiver of subrogation, except where waiver is prohibited by law.
Employers Liability Insurance
| Minimal Limits: | |
| $500,000 | Each Accident |
| $500,000 | Each Employee by Disease |
| $500,000 | Aggregate Disease. |
Privacy and Security Liability (Cyber Liability) Insurance
Minimal Limits:
$1,000,000 Each Occurrence $1,000,000 Annual Aggregate Contractor must have their policy: (1) endorsed to add “the State of Michigan, its departments, divisions, agencies, offices, commissions, officers, employees, and agents” as additional insureds; and (2) cover information security and privacy liability, privacy notification costs, regulatory defense and penalties, and website media content liability.
Crime (Fidelity) Insurance
Minimal Limits:
$1,000,000 Employee Theft Per Loss Contractor must have their policy: (1) cover forgery and alteration, theft of money and securities, robbery and safe burglary, computer fraud, funds transfer fraud, money order and counterfeit currency, and (2) endorsed to add “the State of Michigan, its departments, divisions, agencies, offices, commissions, officers, employees, and agents” as Loss Payees.
If any of the required policies provide claims-made coverage, the Contractor must: (a) provide coverage with a retroactive date before the effective date of the contract or the beginning of Contract Activities; (b) maintain coverage and provide evidence of coverage for at least three (3) years after completion of the Contract Activities; and (c) if coverage is canceled or not renewed, and not replaced with another claims-made policy form with a retroactive date prior to the contract effective date, Contractor must purchase extended reporting coverage for a minimum of three (3) years after completion of work.
Contractor must: (a) provide insurance certificates to the Contract Administrator, containing the agreement or purchase order number, at Contract formation and within 20 calendar days of the expiration date of the applicable policies; (b) require that subcontractors maintain the required insurances contained in this Section; (c) notify the Contract Administrator within 5 business days if any insurance is cancelled; and (d) waive all rights against the State for damages covered by insurance. Failure to maintain the required insurance does not limit this waiver.
This Section is not intended to and is not be construed in any manner as waiving, restricting or limiting the liability of either party for any obligations under this Contract (including any provisions hereof requiring Contractor to indemnify, defend and hold harmless the State).
7. Administrative Fee and Reporting. Contractor must pay an administrative fee of 1% on all payments made to Contractor under the Contract including transactions with the State (including its departments, divisions, agencies, offices, and commissions), MiDEAL members, and other states (including governmental subdivisions and authorized entities).
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