C8 Attachment C Past Performance Questionnaire (1).docx
DOCX document 30 KB Posted
- Attached to
- Apprentice, Helper and After-Hours Educational Program (In Person) Federal contract opportunity
- Solicitation number
- N4523A25R1301
About this file
This document is a Past Performance Questionnaire for a federal contract opportunity. The questionnaire evaluates the contractor's performance across several criteria including quality, schedule/timeliness, customer satisfaction, management, personnel, cost/financial management, and general performance. The contracting agency is the Department of the Navy Naval Supply Systems Command, and the contract opportunity is for an Apprentice, Helper and After-Hours Educational Program (In Person). The contract is a 5-year indefinite delivery/indefinite quantity (IDIQ) with firm fixed price task orders. The period of performance is from 2/02/2025 to 2/01/2030. The contracting officer is requesting proposals from contractors to provide the educational services as described in the attached Performance Work Statement.
View the file
Other files for this federal contract opportunity
| File | Type | Posted |
|---|---|---|
| N4523A25R1301 RFP Questions and Answers.pdf | ||
| C8 Combined synopsis and solicitation.docx | DOCX document | |
| Attachment E Contractor Badging and Access Requirements Solicitation Services Rev1 10-29-24 CMT.pdf | ||
| A5 Attachment A Performance Work Statement 2024_REV4.pdf | ||
| C8 Attachment B Experience Data Sheet.docx | DOCX document | |
| C8 Attachment D ELIN Table_RDY for KO.xlsx | XLSX spreadsheet |
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Text version
Attachment D
PAST PERFORMANCE QUESTIONNAIRE TO BE COMPLETED BY CLIENT
Key: E-exceptional, VG-very good, S-satisfactory, M-marginal, U-unsatisfactory, NA-not applicable
Contractor Information (Firm Name):
Client Information (Name):
| YOUR EVALUATION OF THE CONTRACTOR’S PERFORMANCE |
| PLEASE CIRCLE THE ADJECTIVE RATING WHICH BEST REFLECTS |
| 1. QUALITY: |
| Circle |
a) Ability to meet quality standards specified for technical performance for educational services.
E
VG
S
M
U
NA
b) Timeliness/effectiveness of contract problem resolution without extensive customer guidance.
E
VG
S
M
U
NA
2. SCHEDULE/TIMELINESS OF PERFORMANCE:
a) Adherence to contractual obligations for the delivery of compliant educational services for the client.
E
VG
S
M
U
NA
b) Rate the contractor’s use of available resources to accomplish tasks identified in the contract
E
VG
S
M
U
3. CUSTOMER SATISFACTION:
a) To what extent were the end users satisfied with the project?
VG
S
M
U
b) Contractor was reasonable and cooperative in dealing with your staff (including the ability to successfully resolve disagreements/disputes; responsiveness to administrative reports, businesslike and communication)
VG
S
M
U
c) To what extent was the contractor cooperative, businesslike, and concerned with the interests of the customer?
E
VG
S
M
U
NA
| d) Overall customer satisfaction |
| E |
| VG |
| S |
| M |
| U |
| NA |
4. MANAGEMENT/ PERSONNEL/LABOR
a) Effectiveness of on-site management, including management of subcontractors, suppliers, materials, and/or labor force?
VG
S
M
U
NA
b) Knowledge/expertise demonstrated by contractor personnel
E
VG
S
M
| YOUR EVALUATION OF THE CONTRACTOR’S PERFORMANCE |
| PLEASE CIRCLE THE ADJECTIVE RATING WHICH BEST REFLECTS |
c) Ability to simultaneously manage education projects with multiple disciplines
E
VG
S
M
U
NA
d) Ability to assimilate and incorporate changes in requirements and/or priority, including planning, execution and response to Client’s changes
E
VG
S
M
U
NA
e) Effectiveness of overall management (including ability to effectively lead, manage and control the program)
E
VG
S
M
U
5. COST/FINANCIAL MANAGEMENT
a) Ability to meet the terms and conditions within the contractually agreed price(s)?
VG
S
M
U
6. GENERAL
a) Ability to successfully respond to emergency and/or surge situations (including notifying COR, PM or Contracting Officer in a timely manner regarding urgent contractual issues).
VG
S
M
| b) Compliance with contractual terms/provisions (explain if specific issues) |
| E |
| VG |
| S |
| M |
| U |
| NA |
c) Would you hire or work with this firm again? (If no, please explain below)
Yes
No
| d) In summary, provide an overall rating for the work performed by this contractor. |
| E |
| VG |
| S |
| M |
| U |
| NA |
Please provide responses to the questions above (if applicable) and/or additional remarks. Furthermore, please provide a brief narrative addressing specific strengths, weaknesses, deficiencies, or other comments which may assist our office in evaluating performance risk (please attach additional pages if necessary):
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