C04a_Attachment 1 Statement of Work_12760427Q0010.pdf

U.S. Department of Agriculture Natural Resources and Environment, Forest Service FY2026 Chief Information Office Kaleidoscope Pro Software Maintenance and Support

Statement of Work Version 1

Figure 1: Forest Service Shield

Contents

1. Introduction

2. Business Requirements

3. Technical Requirements

4. Period of Performance

5. Deliverables

Software License Line Item Data

a. Deliverable Schedule:

b. Applicable Documents:

6. Equipment

7. Information Technology Procedure 4

8. Section 508 – Accessibility of Information and Communications Technology

Section 508 Compliance

9. IPv6 Requirements .............................................................. Error! Bookmark not defined.

10. Contract Officer Representative ......................................... Error! Bookmark not defined.

1. Introduction Established in 1905, the Forest Service (FS) is a federal agency that manages public lands in national forests and grasslands under a founding principle, "To provide the greatest amount of good for the greatest amount of people in the long run". The agency’s mission is to “sustain the health, diversity, and productivity of the Nation’s forests and grasslands to meet the needs of present and future generations”. The FS has the responsibility for stewardship of more than 193 million acres of the nation’s forests and grasslands; for developing and communicating scientific knowledge through research and development that leads to informed natural resource decision-making; for delivering technical assistance through state and private forestry programs; and for sharing knowledge and experience with others in the global community through international forestry. Performing this mission requires a strong and effective network of operational and administrative support.

The United States Department of Agriculture (USDA), Natural Resources and Environment (NRE), Forest Service (FS). requests renewal of Kaleidoscope Pro software.

All data created, produced, and stored on this software will be the property of the USDA, NRE, and FS.

2. Business Requirements Forest Service Forests and Research Stations across the country are implementing wildlife surveys for bats, avian and amphibian species using audio recording devices. Kaleidoscope Pro allows biologists to sort, auto classify and manually vet audio species detections to inform long term monitoring efforts, habitat restoration planning and Forest Plan revision work. Acoustic software used to identified bats listed under the Endangered Species Act needs to be on the approved software list from the U.S. Fish and Wildlife Service:

https://www.fws.gov/media/automated-acoustic-bat-id-software-programs.

3. Technical Requirements Software must allow for identification on multiple different wildlife taxa (biological classification). Kaleidoscope Pro supports clean, sort, and auto identify audio recordings of wildlife species, including bats, birds, and amphibians. Kaleidoscope Pro is the only off-the-shelf software package that works on this variety of species Details of Technical Requirements (See Bill of Materials (BOM) for more details).

4. Period of Performance The Base Year Period of Performance is for one year from:

October 23, 2026 – October 22, 2027 https://www.fws.gov/media/automated-acoustic-bat-id-software-programs

At the option of the Government, the contract may be renewed for four option periods. The contract shall not exceed a total of 60 months, if all options are exercised.

Option Schedules:

Option Year 1: October 23, 2027 – October 22, 2028 Option Year 2: October 23, 2028 – October 22, 2029 Option Year 3: October 23, 2029 – October 22, 2030 Option Year 4: October 23, 2030 - October 22, 2031

5. Deliverables Software License Line Item Data

In accordance with Office of Management and Budget Memorandum M-16-12, Category Management Policy 16-1: Improving the Acquisition and Management of Information Technology: Software Licensing, USDA must maintain an inventory of its software licenses, including pricing data. The contractor shall provide line item pricing data on all software licenses provided to USDA at award and/or during performance of the contract/order. The attachment entitled “Software Template Line Item Pricing” must be completed and provided with bid package prior to award date.

a. Deliverable Schedule:

- All licenses will be functional upon the date of delivery

- All software maintenance will be operational upon the date of award

Deliverable Submitted to: Due Date:

Software Line Item Pricing Spreadsheet

(SWLIPS).

Contracting Officer’s Representative

(COR).

Within 10 Days of Award, or Within 10 Days of Software Activation for Licenses Provided After Award Date

b. Applicable Documents:

The attached spreadsheet template with line-item pricing of software will be delivered electronically to the CO listed below.

6. Equipment There is no government equipment furnished for this effort.

7. INFORMATION TECHNOLOGY PROCEDURE

00.1 Applicability of Standard Forest Service Information Technology Contract Security Language to Acquisitions.

Based upon the type(s) of IT products and services (Column B) stated in the acquisition document, the table specifies which sections of the standard IT security language (shown in Column D) the contractor is required to comply with.

Definitions for principal terms used are located at the bottom of the table.

COLUMN A COLUMN B COLUMN C COLUMN D

Use Case

(row)

Type of IT Products or

Services

Elaboration

Applicable Sections of Standard FS IT Contract Security

Language

Reference attached:

FY25_SA-4-9-AU-16-SR-5-

8-12

H1 Hardware

Product – strictly COTS (commercial-off-the-shelf) hardware

No hardware configuration, software, or external information service is needed from the vendor.

>> EXAMPLE(S): laptop, desktop computers;

smartphones, tablets; physical servers; physical networking devices (e.g., routers, switches)

6, 9

H2 Hardware Product – physical or logical access required

As part of installing or configuring, and/or maintaining IT hardware, the vendor will need physical access to FS premises / facilities, and/or access to FS information or networks.

1, 2, 6, 9

SW1 Software Product – strictly

COTS

(commercial -off-the-shelf) software

FS is licensing the software; FS/USDA personnel will install, configure and maintain the software, on equipment owned or operated by FS (e.g., desktop, laptop, server, mobile devices) without any customization.

SW2 Software Product -customiz ed COTS

FS is licensing the software; vendor personnel will install, customize or configure the software on equipment owned or operated on behalf of FS (e.g., desktop, laptop, server, mobile devices).

1, 2, 3, 6, 9

SW3 Custom Software Development

FS is tasking the vendor to design and build software to FS unique requirements and specifications. FS personnel will install, configure, and/or maintain the SW on equipment owned or operated on behalf of FS).

1, 3, 4, 6, 9

SW3a Custom Software Development w/support

FS is tasking the vendor to design and build software to FS unique requirements and specifications.

Vendor personnel will install, configure and/or maintain the SW on equipment owned or operated on behalf of FS).

1, 2, 3, 6, 9

SW4 Software as a Service (SaaS)

FS is licensing any software that is not installed on, and run from, FS equipment or centers; in other words, the application and/or data are accessed over the Internet >> EXAMPLES: Adobe Cloud, Box see External System - Cloud

ES1 External System - Cloud

FS use of any IT system or services whose functionality relies on any form of cloud model to function (IaaS, PaaS, SaaS).

>> NOTE – the cloud system or services these may be provided through private (commercial) entities, or other government entities

1, 2, 3, 4, 5, (plus 7 when applicable)

Definitions

1. Hardware. The material physical components of a system (see NIST SP 800-53 Rev5).

Examples include, but are not limited to, laptops, desktops, servers, routers, mobile devices, peripheral devices, etc.

2. Software. The term “software” includes firmware, operating systems, applications, and application services (e.g., cloud-based software), as well as products containing software (see OMB M-22-18).

3. (LMR) Ancillary hardware generally includes such items as components for radio control, testing, power systems or transmission systems.

4. An external service is an external entity that provides a service that requires access to FS information.

5. An external system is a system that is implemented outside of the authorization boundary of the FS system (i.e., a service that is used by, but not part of, the FS system) and for which the FS typically has no direct control over the application of required security and privacy controls, supply chain, or the assessment of security and privacy control effectiveness.

Examples of external systems are service-oriented architectures (SOAs), a cloud-based system, or data center operations. A cloud-based system is software, infrastructure, or platform made available to users on demand via the Internet from a cloud service provider

(CSP).

6. NIST defines Internet of Things (IoT) devices as those that have at least one transducer (sensor or actuator) for interacting directly with the physical world and at least one network interface (e.g., Ethernet, WiFi, Bluetooth) for interfacing with the digital world.

7. Many IoT devices constitute Operational Technology (OT), defined by NIST as “[p]rogrammable systems or devices that interact with the physical environment (or manage devices that interact with the physical environment). These systems/devices detect or cause a direct change through the monitoring and/or control of devices, processes, and events.

Examples include industrial control systems, building management systems, fire control systems, and physical access control mechanisms.”

8. Section 508 – Accessibility of Information and Communications Technology

This contract vehicle is subject to Section 508 of the Rehabilitation Act of 1973 (29 U.S.C.

749d) as amended by the Workforce Investment Act of 1998 (P.L. 105-220). The Revised Section 508 Standards, which consist of 508 Chapters 1 and 2 (Appendix A), along with Chapters 3 through 7 (Appendix C), contain scoping and technical requirements for information and communication technology (ICT) to ensure accessibility and usability by individuals with disabilities. Compliance with these standards is mandatory for Federal agencies subject to Section 508 of the Rehabilitation Act of 1973, as amended (29 U.S.C. 794d).

Each ICT product or service furnished under this contract shall comply with the Revised Section 508 ICT Accessibility Standards at a minimum, as specified in the contract. If any furnished product or service is determined to be noncompliant, the Contracting Officer will notify the Contractor in writing. The Contractor shall, without charge to the Government, remediate or replace the noncompliant products or services within a specified timeframe as determined by the Government in writing. If such remediation or replacement is not completed within the specified time, the Government shall have the following recourses:

1) Cancellation of the contract, delivery, task order, purchase, or line item without termination liabilities; or

2) In the case of custom ICT being developed by a contractor for the Government, the Government shall have the right to have any necessary changes made or repairs performed by itself or by another firm for the noncompliant ICT, with the contractor liable for reimbursement to the Government for any expenses incurred thereby.

The contractor must ensure all noncompliant ICT products and services are provided pursuant to extensive market research and exhibit the highest level of compliance while satisfying the contract requirements.

For every ICT product or service accepted under this contract by the Government that does not comply with the Revised Section 508 Accessibility Standards, the contractor shall, at the discretion of the Government, remediate or upgrade the item with a compliant equivalent product or service, if commercially available and cost neutral, on either a contract specified refresh cycle for the product or service, or on a contract effective option/renewal date, whichever shall occur first.

Section 508 Compliance Vendors, contractors, and their respective ICT products and services shall comply with the following standards, policies, and procedures. In the event of conflicts between the referenced documents and this contract vehicle, the contract vehicle shall take precedence.

1) Revised Section 508 ICT Accessibility Standards

2) Section 508 of the Rehabilitation Act as amended (29 U.S.C. 794d)

3) Federal Acquisition Regulation (FAR) Subpart 39.2

4) USDA Section 508 Departmental Regulation https://www.access-board.gov/ict/#about-the-ict-accessibility-standards https://www.access-board.gov/law/ra.html#text-of-section-508-of-the-rehabilitation-act-of-1973-as-amended-29-usc-794d https://www.acquisition.gov/sites/default/files/current/far/html/Subpart%2039_2.html http://www.ocio.usda.gov/document/departmental-regulation-4030-001

Additionally, all contract deliverables are subject to these standards.

All ICT products and services, regardless of format, must conform to the applicable Section 508 standards to allow Federal employees and members of the public with disabilities equivalent access to and use of information and data provided to those without disabilities.

All contractors, sub-contractors, and consultants are responsible for preparing or posting content must comply with the applicable Section 508 accessibility standards and, where applicable, those set forth in the referenced policy or standards document. Remediation of any noncompliant ICT or materials as set forth in this contract vehicle shall be the responsibility of the contractor, sub-contractor, or consultant.

According to the Access Board’s Section 508 Scoping Requirements The following Section 508 provisions apply to the products and/or services identified in this contract vehicle:

• C202 Functional Performance Criteria: Where the requirements in Chapters 4 and 5 do not address one or more functions of telecommunications or customer premises equipment, the functions not addressed shall conform to the Functional Performance Criteria specified in Chapter 3.

• C203 Electronic Content: Electronic content that is integral to the use of telecommunications or customer premises equipment shall conform to the most current WCAG Level A and Level AA Success Criteria and Conformance Requirements.

• C204 Hardware: Where components of telecommunications equipment and customer premises equipment are hardware, and transmit information or have a user interface, those components shall conform to applicable requirements in Chapter 4.

• C205 Software: Where software is integral to the use of telecommunications functions of telecommunications equipment or customer premises equipment and has a user interface, such software shall conform to C205 and the applicable requirements in Chapter 5.

WCAG Conformance: User interface components, as well as the content of platforms and applications shall conform to the most current WCAG Level A and Level AA Success Criteria and Conformance Requirements.

• C206 Support Documentation and Services: Where support documentation and services and provided for telecommunications equipment and customer premises equipment, manufacturers shall ensure that such documentation and services conform to Chapter 6 and are made available upon request at no additional charge.

In addition, vendors and contractors shall comply with the standards, policies, and procedures below for all ICT pursuant to this contract:

• For Custom ICT Development Services, the vendor or contractor shall ensure the ICT fully conforms to the applicable Revised Section 508 standards prior to delivery and before final acceptance.

• For Installation, Configuration, and Integration Services, the vendor or contractor shall not install, configure, or integrate the equipment and software in a way that reduces the level of conformance with the applicable Revised Section 508 standards.

• For Maintenance, Upgrades, and Replacements, the vendor or contractor shall ensure maintenance upgrades, substitutions, and replacements do not reduce the original level of conformance with the applicable Revised Section 508 standards at the time of the contract award.

https://www.access-board.gov/ict/#508-chapter-2-scoping-requirements https://www.access-board.gov/ict/#C202-functional-performance-criteria https://www.access-board.gov/ict/#C203-electronic-content https://www.access-board.gov/ict/#C204-hardware https://www.access-board.gov/ict/#C205-software https://www.access-board.gov/ict/#C206-documentation-services

• Service Personnel are ensured by the vendor or contractor to possess the knowledge, skills, and ability necessary to address the applicable Revised Section 508 standards and shall provide supporting documentation upon request.

• When providing Hosting Services, the vendor or contractor shall not reduce the existing level of conformance of the electronic content with the applicable Revised Section 508 standards.

• When purchasing ICT where 1) Section 508 validation is not possible prior to award, 2) the ICT will be changed after the award, or 3) ICT will be hosted in a third-party environment, the vendor or contractor shall test and validate the ICT solution for conformance to the Revised Section 508 standards, in accordance with the required testing methods as defined by the agency.

• The vendor or contractor shall document and maintain information regarding the measures taken to ensure compliance with the applicable requirements. This documentation includes but is not limited to testing records, product demonstrations, and reported defects by end users and testers.

• Prior to acceptance, the vendor or contractor shall provide an Accessibility Conformance Report (ACR) for each ICT item that is developed, updated, and/or configured for the agency, and when product substitutions are offered. The ACR should be based on the latest version of the Voluntary Product Accessibility Template (VPAT) provided by the Information Technology Industry Council (ITI). To be considered for award, an ACR must be submitted for each ICT item, and must be completed according to the instructions provided by the ITI.

Note: A supplemental ACR may be required if the agency has additional or stricter accessibility requirements than what is outlined in the VPAT.

• Prior to acceptance, the agency reserves the right to require a full working demonstration of the completed ICT item to demonstrate conformance to the agency’s accessibility requirements in addition to independent testing to validate.

• In the case of non-compliance where the vendor or contractor claims its products and/or services satisfy the applicable Revised Section 508 standards specified in the contract vehicle, the contracting officer will promptly inform the vendor or contractor in writing of the non-compliance. The vendor or contractor shall, at no cost to the agency, repair or replace the non-compliant products or services within the period specified by the contracting officer.

All Information and Communications Technology (ICT) subject to the Revised Section 508 standards will be evaluated for Section 508 conformance and usability. The test must be administered by a Federal Section 508 Testing Center. All maintenance for ICT that requires upgrades, modifications, installations, repairs, and purchases shall adhere to the Revised Section 508 standards.

1. IPv6 Requirements Vendor shall provide Supplier Declaration of Conformity SDOC(s) documenting:

https://www.section508.gov/sell/vpat http://www.itic.org/policy/accessibility

(a) Any system, hardware, software, firmware or networked component (voice, video or data) developed, procured or acquired in support or performance of this contract shall be capable of transmitting, receiving, processing, forwarding and storing digital information across system boundaries utilizing system packets that are formatted in accordance with commercial standards of Internet Protocol (IP) version 6 (IPv6) as set forth in the USGv6 Profile (NIST Special Publication 500-267) and corresponding declarations of conformance defined in the USGv6 Test Program. In addition, this system shall maintain interoperability with IPv4 systems and provide at least the same level of performance and reliability capabilities of IPv4 products:

(b) Specifically, any new IP product or system developed, acquired, or produced must:

1) Interoperate with both IPv6 and IPv4 systems and products, and

2) Have available contractor/vendor IPv6 technical support for development and implementation and fielded product management.

(c) As IPv6 evolves, the Contractor commits to upgrading or providing an appropriate migration path for each item developed, delivered, or utilized at no additional cost to the Government.

(d) The Contractor shall provide technical support for both IPv4 and IPv6.

(e) Any system or software must be able to operate on networks supporting IPv4, IPv6 or one that supports both.

(f) Any product whose non-compliance is discovered and made known to the Contractor within one year after acceptance shall be upgraded, modified, or replaced to bring it into compliance at no additional cost to the Government.

2. Contract Officer Representative

3. Edward Cope

USD Edward Cope USDA – Forest Service – CIO Lincoln, Nebraska Edward.cope@usda.gov

The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance: maintain written and oral communications with the Contractor concerning technical aspects of the contract: issue written interpretations of technical requirements to the Contracting Officer, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting contract or order.