C04 Attachment 2 - Statement of Work.docx

Janitorial and Cleaning Services USDA – Forest Service, Angeles National Forest Supervisor’s Office & San Gabriel Mountains National Monument, District Office

DESCRIPTION / SPECIFICATIONS / WORK STATEMENT

1. GENERAL SPECIFICATIONS

1-1 SCOPE OF THE CONTRACT

The purpose of this contract is to provide Janitorial Services for the Angeles National Forest, Supervisor’s Office (hereinafter to be referred to as SO) and the San Gabriel River Ranger District Office (hereinafter to be referred to as DO). The contractor shall provide all labor, materials, equipment, transportation, and supervision necessary to complete the services.

The SO is located at 701 N. Santa Anita Ave., Arcadia, CA. The SO includes the main office building, the training center, the radio shop, and the engine office. The SO main office building contains approximately 20,000 gross square feet of space, including a reception area, individual numbered office/work areas, four restrooms and two conference rooms. The training center is approximately 8493 square feet. The radio shop is approximately 957 square feet and the engine office is approximately 1,000 square feet.

The DO is located at 110 N. Wabash Ave., Glendora, CA and is approximately 4,000 square feet.

1-2 PREWORK CONFERENCE

Prior to commencement of work, a meeting may be requested by the Contracting Officer, Contracting Officer’s Representative (COR), and other Forest Service Representatives who may be involved in the administration of this contract. Any meeting would be held, at a time and place mutually agreeable to the Contractor and the Contracting Officer, to discuss the work schedule and to familiarize both parties with the responsibilities of each under this contract.

1-3 CONTRACTOR’S PERSONNEL

The Contractor shall furnish a list of the names of all employees who may be assigned to work under this contract. This list shall be furnished to the Contracting Officer’s Representative at least 1 week prior to starting work. The list of employee names shall be kept current during the period of this contract, with changes being provided to the Contracting Officer’s Representative prior to commencement of work. All employees will be required to have a background investigation completed with fingerprints to obtain a lincpass prior to starting work.

1-4 CONTRACTOR-FURNISHED MATERIALS AND SERVICES

The Contractor shall provide everything including, but not limited to all cleaning equipment, cleaning supplies, transportation, labor, and supervision necessary to complete the project.

1-5 GOVERNMENT-FURNISHED PROPERTY

The Government shall provide:

Such outlets that exist for water and electrical power to operate equipment and perform those services as are required under this contract.

A visitor pass to various buildings and grounds to perform work. Any loss or loss of control of the pass shall be reported to the COR within 2 hours of discovery of such loss or loss of control.

The Government shall furnish the following materials, supplies, and storage area.

a. Bulk commercial trash disposal recycling bins.

b. Liquid hand soaps

c. Paper hand towels

d. Toilet tissue

e. Paper toilet seat covers

f. Small and large plastic garbage bags

g. Closet area for Contractor’s use to store Contractor owned materials and supplies.

h. A list of dates representing Federal Government observed holidays.

Supplies and materials shall be used only in performance of this contract.

1-6 STORAGE AREAS

a. SO: A storage closet with cart and sink is available in the main building, accessible from the hallway, center of the building next to the men’s restroom.

b. DO: A storage closet with cart is available in the supply room in the administrative office.

1-7 SECURITY OF PREMISES

The contractor is required to secure buildings upon completion of work and may be held responsible by the Government for any losses incurred by a failure to do so:

c. The contractor shall take the necessary precautions to close exterior doors and windows open upon entry to, during performance of services and/or exiting from the building.

d. The contractor shall place an “Out of Order” sign on any plugged toilets, sinks or drinking fountains and report it to the COR.

e. Locked and or Non-Serviced Rooms: Some rooms in the building are locked for administrative reasons. These rooms will not require services unless unlocked at contractor’s request.

All work performed under this contract shall be performed in a skillful and professional manner. The Contracting Office may, in writing, require the Contractor to remove from the work any employee the Contracting Officer deems, incompetent, careless, or otherwise objectionable, or for theft, possession and/or removal of materials, supplies, equipment, or any Government-owned property.

The Contractor shall be responsible for maintaining satisfactory standards of employee competency, conduct appearance and integrity.

The Contractor shall not disturb papers on desks, open desk drawers, or cabinets, or use telephones or office equipment provided for official Government use.

The Contractor will not be allowed to have any persons (family members or otherwise) under the age of 16 years on the premises to either work or accompany the Contractor or his/her employees during performance of the contract.

Specific Conduct:

The following restriction apply to the Contractor and his/her employees:

a. Smoking: The SO and DO are non-smoking buildings. The Contractor shall not smoke inside the building.

b. Gambling: The Contractor shall not participate in games for money or personal property while on Government property.

c. Alcoholic Beverages and Narcotics: The Contractor shall not be under the influence of, use, or be in possession of any narcotic drug, hallucinogenic, marijuana, barbiturate, amphetamine, or alcohol while entering on or on Government property.

d. Soliciting or Vending: The Contractor shall not solicit or sell any items while on Government property.

e. Firearms: The Contractor shall not be in possession of any firearms while on Government property.

2 TECHNICAL SPECIFICATIONS

2-1 SCHEDULE OF WORK

No services shall be performed on weekends or State-Government observed holidays.

Services will be performed after 8:00 am and shall be completed by 4:30 pm in all buildings.

Within 10 working days of the commencement of work under this contract, a plan of work shall be provided to the Government by the Contractor identifying dates and times when all Quarterly, Semi-annual, and Annual Services are scheduled to be performed.

2-1.1 Daily Services Daily services shall be performed Monday, Wednesday, and Friday each week at the SO and Tuesday and Friday at the DO.

2-1.2 Weekly Services Weekly services may be performed concurrently with daily services but not less than 5, or more than 8 calendar days apart.

2-1.3 Quarterly Services Quarterly services shall be performed not less than 80 not no more than 100 calendar days apart.

2-2 SERVICES TO BE PERFORMED

The Contractor shall submit a supply requisition to the COR whenever the contractor estimates that no more than a 2-week (14 calendar days) supply of any Government furnished item exists.

The Contractor will not be required to clean those offices/rooms to which they do not have access. However, the Contractor shall check all doors each time service is scheduled and will be responsible for cleaning, to specifications, those rooms when access is enabled.

2-2.1 Daily Services At the completion of each day’s work all areas:

a. Hard surfaced floors shall appear polished, and shall be free of dirt, dust, debris and spots and stains.

b. All surfaces shall be free of dirt, dust, cobwebs, spots, and stains, including, but not limited to:

1) Furniture

2) File Cabinets

3) Window and other exposed ledges

4) Computer equipment, including areas around and behind display monitors and all office equipment.

c. Front door glass shall appear free of dust, dirt, streaks, smudges, and spots both inside and out.

d. Display cases and all counter tops shall appear clean and polished, free from dust, smudges, and debris.

e. Doors, door handles, and door casings shall be free of handprints, dirt, and other marks.

f. Waste containers shall be free of odors. Liners shall be in place and appear free of liquids, stains, or debris.

g. Chairs shall appear to be free of dust, debris, and stains.

h. Vents on doors shall appear clean and free of dust and cobwebs.

i. All wastebaskets, chairs, tables, and like objects shall be returned to the location where found after cleaning.

Rest rooms:

a. Floors, as the result of mopping, shall appear to be clean and be disinfected with no water left standing.

b. Mirrors, containers, and fixtures will be clean, and polished.

c. Replenish toilet tissue, paper towels and hand soaps such that adequate supplies exist sufficient to last until the next service. Ensure that dispenser’s function properly and that dispensers are not overfilled.

d. Wash basins, toilet bowls and urinals shall be sanitized, free of hair, dirt, debris, and otherwise have a clean and polished appearance.

e. Toilet seats, bowls, and urinals shall be sanitized and free of fecal matter, hair and have a clean and polished appearance on both the top and undersides.

f. Toilet and urinal stalls will be free of dirt, scuffmarks, and cobwebs.

Hallways:

a. Drinking fountain shall appear clean and polished with no water spots or hand prints visible.

Kitchens & Kitchenettes:

a. Drinking fountain shall appear clean and polished with no water spots or hand prints visible.

b. Surfaced shall be polished and free of dirt, debris, and stains.

2-2.2 Weekly Services At the completion of each Weekly Service, All areas:

a. Floors shall display a buffed appearance.

b. Carpets shall be vacuumed and be free of dirt, dust, and debris.

c. All wastebasket liners will be new.

d. Faucets, chrome handles, doorknobs, and other exposed metal fixtures shall have a bright clean polished appearance.

e. Office machines, including computer monitors and the horizontal surfaces around them shall be free of dust and grime.

f. Corners of rooms and other surfaces where vertical and horizontal surfaces meet shall appear free of dirt cobwebs and debris.

g. All green and blue recycle bins will be emptied accordingly.

Rest Rooms:

a. Floors shall appear scrubbed and shall have been disinfected, with all dirt and debris removed between tiles and where corners and walls/stalls meet floors.

Kitchen and Kitchenettes:

a. Microwave, refrigerators, and other appliances shall be free of dirt, marks and have a polished appearance.

b. Counter tops, cabinet faces shall be free of dust, dirt, marks, handprints, and cobwebs.

2-2.3 Quarterly Services This period will be used to conduct the heavy work necessary to achieve and maintain the clean and spotless appearance of those areas including, but not limited to the lobby, rest rooms, kitchens, and kitchenettes.

All outside windows shall be free of water spots, dirt, and the glass shall have a polished look. Window casings, both inside and out will be free of dirt, dust, and other debris.

2-2.4 Semi-annual Services Upon the completion of the semi-annual service, all areas:

a. Door frames will appear clean and polished.

b. Baseboards, moldings, and other surfaces where vertical surfaces meet the floors shall be free of visible dirt and wax buildup.

c. Strip completely, scrub wax, and buff any hard-surfaced floors. Eliminate any grime and wax buildup on the molding leaving a clean, fresh waxed and polished appearance.

d. All inside windows glass shall be cleaned and have a polished appearance with no dust, dirt, grime, or other debris detectable around the window casings.

e. All carpets shall be first spot treated, then completely steam cleaned, or shampooed. After carpet has dried, it shall be treated with a stain prevention chemical equivalent to Scotch Guard in its protective characteristics such that spilled liquids do not soak in. Upon completion, carpet shall appear clean, fresh and without visible stains.

Inspection (Government’s Quality Assurance Surveillance Plan The Government will visually inspect the Contractor’s performance on a random basis or after receipt of complaint from building employee(s) under this contract to ensure compliance with contract guidelines. The COR will record inspection observations, deficiencies will be documented with a written inspection report provided to the Contractor. When unacceptable performance is observed, the COR will meet with the Contractor’s on-site supervisor to review the inspection report and ensure that the Contractor understands the unacceptable services. The preferred method to resolve deficiencies is to allow re-performance to correct the deficiencies. The Contractor shall be provided with the opportunity to correct substandard performance within one business day. When substandard performance is not corrected within the specified timeframe or the Contractor refuses to re-perform the service, the unsatisfactory service is logged as a deficiency. Deductions from payment may result from deficient services.