C04 12444726Q0051 Attach 7 Quality.pdf

Monongahela National Forest

Cultural Resource Surveys IDIQ

QUALITY CONTROL Plan

1. PURPOSE

This Quality Control Plan is a Government developed document used to ensure that systematic quality assurance methods are used. The intent is to ensure that the Contractor performs in accordance with the performance standards/acceptable quality levels contained in the Statement of Work (SOW); that the Government receives the quality of services called for in the contract;

and, that the Government only pays for the acceptable level of services received.

This Quality Control Plan explains the following:

• What will be monitored.

• How monitoring will take place.

• Who will conduct the monitoring.

• How monitoring efforts and results will be documented.

This Quality Control Plan does not detail how the contractor accomplishes the work. Rather, the

Quality Control Plan is created with the premise that the contractor is responsible for management and quality control actions to meet the terms of the contract. It is the Government’s responsibility to be objective, fair, and consistent in evaluating performance. In addition, the

Quality Control Plan should recognize that unforeseen and uncontrollable situations may occur.

Updates shall ensure that the Quality Control Plan remains a valid, useful, and enforceable document. Copies of the original Quality Control Plan and revisions shall be provided to the contractor and Government officials implementing surveillance activities.

2. GOVERNMENT ROLES AND RESPONSIBILITIES

The following personnel shall oversee and coordinate surveillance activities:

a. Contracting Officer (CO) - The CO shall ensure performance of all necessary actions for effective contracting, ensure compliance with the contract terms, and shall safeguard the interests of the United States in the contractual relationship. The CO shall also assure that the contractor receives impartial, fair, and equitable treatment under this contract. The

CO is ultimately responsible for the final determination of the adequacy of the contractor’s performance.

b. Contracting Officer’s Representative (COR) - The COR is responsible for technical administration of the contract and shall assure proper Government surveillance of the contractor’s performance. The COR shall keep a quality assurance file. At the conclusion of the contract or when requested by the CO, the COR shall provide documentation to the

CO. The COR is not empowered to make any contractual commitments or to authorize any contractual changes on the Government’s behalf. The contractor shall refer any changes that may affect contract price, terms, or conditions to the CO for action.

3. PERFORMANCE STANDARDS

Performance standards define desired services. The Government performs surveillance to determine if the contractor exceeds, meets or does not meet these standards.

The Performance Requirements Summary Matrix, included on the last two pages of the

Quality Control Plan, includes performance standards and explains how the Government shall use these standards to determine contractor performance and compare contractor performance to the Acceptable Quality Level (AQL).

4. METHODS OF QUALITY ASSURANCE SURVEILLANCE

The goal of the Quality Control Plan is to ensure that contractor performance is effectively monitored and documented. The COR’s contribution is their professional, non-adversarial relationships with the CO, PM and the contractor, which enables positive, open and timely communications. The foundation of this relationship is built upon objective, fair, and consistent

COR evaluations of contractor performance against contract requirements. The COR uses the methods contained in this Quality Control Plan to ensure the contractor is in compliance with contract requirements. Additionally, this Quality Control Plan is based on the premise that the contractor, not the government, is responsible for management and QC/QA actions to successfully meet the terms of the contract.

The surveillance methods listed below shall be used in the administration of this Quality Control

Plan. The specific surveillance method for each performance standard and acceptable quality level is listed in the “Monitoring Method” column of the PRS.

The COR will be responsible for monitoring the Contractor’s performance in meeting specific performance standards/acceptable quality levels. These COR Reviews will consist of periodic inspection, random sampling or 100% inspection.

PERFORMANCE REQUIREMENTS SUMMARY

Performance Objective

Acceptable Quality Level (AQL)

Surveillance Method

Remedy

Plan of Work and Schedule

(for each task order)

Must be 100% complete and accepted by the COR

100% Inspection – COR will review at the task order pre-work meeting.

Re-work at contractor expense. Task

Orders will not be extended in the event re-work is required.

Field Investigation Must be 100% complete and accepted by the COR (including coverage maps)

100% Inspection – COR will review for conformance to the SOW/SHPO

Guidelines.

COR and/or designated Inspectors may also perform Periodic Inspections in the field during task order performance.

Re-work at contractor expense. Task

Orders will not be extended in the event re-work is required.

ARPA Violation

Must contact COR within 24 hours of discovery

100% Inspection by the COR and Law

Enforcement

N/A

Treatment of Human Remains

Inadvertently Discovered

Must cease work and contact COR within 24 hours of discovery.

Provide reasonable short-term protection.

100% Inspection by the COR N/A

GPS and GIS Electronic

Spatial Data

The data shall be delivered to the

Forest on or before the last day of the performance time as defined in the task order – data shall accompany the Final Report.

100% Inspection by the COR to ensure data is accurate, complete and reflects the survey results/site locations in the report.

Re-work at contractor expense.

Draft Report Must be 100% complete and accepted by the COR

100% Inspection – COR will review for

Guidelines.

Re-work at contractor expense.

Performance Objective Acceptable Quality Level (AQL) Surveillance Method Remedy

Site Forms

Must be 100% complete and accepted by the COR

100% Inspection Re-work at contractor expense.

Final Report Final report received by the COR on or before the last day of the performance time as defined in the task order. Report 100% complete and accepted by the COR with all previously identified deficiencies corrected

100% Inspection – COR will review for

Guidelines.

Re-work at contractor expense.

Preparation and Curation of

Collected Materials

Materials prepared according to

MNF Guidelines per contract specifications; contractor coordinates for curation.

100% Inspection – COR will review for conformance to the SOW/MNF Guidelines.

Re-work at contractor expense.