Buyer Attachment B - Stage Description Proposal Response and Instructions.pdf

Multnomah County Supportive Housing Services

RFPQ-56-2027

Buyer Attachment B

PROPOSAL RESPONSE, EVALUATION CRITERIA AND INSTRUCTIONS

2.1: Proposal Questions 100% of Total Points

2.1.1 Organizational Mission and Capacity 15% of Group 2.1

2.1.2 Equity and Inclusion 25% of Group 2.1

2.1.3 Service Delivery Approach 20% of Group 2.1

2.1.4 SHS Service Component 25% of Group 2.1

2.1.5 Financial Health 15% of Group 2.1

Group 2.2: Proposal Upload & Instructions n/a

2.2.1 Proposal Upload n/a

Group 2.1: Proposal Questions

Question 2.1.1. Organizational Mission and Capacity: (15% of total points)

● Mission and Services: Briefly describe your organization’s mission, the services you provide, and the population and geographic area(s) you serve. If your organization does not currently serve Multnomah County within the Metro

Boundary identified in section 1.4 of Buyer Attachment A, please describe which areas within this boundary you plan to serve. Please focus on how your organization’s mission and services align with the implementation values and principles found in section 1.2 of Buyer Attachment A. If your services do not currently align with the values and principles found in section 1.2, please explain how you would plan to address this if your organization receives funding.

● Organizational Capacity: Describe your organization’s overall administrative and operational capacity. Please provide specific examples of your staffing capacity, your accounting practices, and other relevant record keeping practices and how these practices would allow you to meet the Fiscal and Reporting requirements listed in section 1.8 of Buyer Attachment A.

● Performance Monitoring, Data, and Evaluation: Describe how your organization collects and analyzes data and monitors the performance of program and service delivery. Explain how these practices would allow you to meet the requirements listed in section 1.9 of Buyer Attachment A. Describe how you ensure services are reaching and contributing to positive outcomes for Black, Indigenous, Latino/a/e, Asian, Pacific Islander, immigrant, and/or refugee communities and/or other underserved Populations.

Evaluation Criteria:

● Describes an organizational mission and services that align with the implementation values and principles found in section 1.2 of Buyer Attachment A.

● Demonstrates that they have sufficient operational capacity to support the service model that they describe and enter into a contractual relationship with

Multnomah County.

● Describes standardized fiscal and record-keeping practices that demonstrate alignment with the requirements listed in section 1.8 of Buyer Attachment A.

● Provides a clear description of performance monitoring, data collection, and data analysis practices that align with the requirements listed in section 1.9 of Buyer

Attachment A.

● Shows how data collection and analysis practices are directly linked to monitoring and improving program outcomes for Black, Indigenous, Latino/a/e, Asian, Pacific Islander, immigrant, and/or refugee communities and/or other underserved Populations.

Question 2.1.2 Equity and Inclusion): (25% of total points)

● Racial Equity: Describe your organization’s commitment to racial equity and how you would meet the guiding SHS principle to lead with racial equity by meeting the needs of members of Black, Indigenous, Latino/a/e, Asian, Pacific

Islander, immigrant and refugee communities who are experiencing or at risk of homelessness.

● Anti-Racist Services: Describe your organization’s experience delivering anti-racist services, as defined in the Service Delivery Approaches section of Buyer

Attachment A (1.6).

● Culturally Responsive and Specific Services: Demonstrate your organization’s experience, expertise and effectiveness in providing culturally responsive and/or culturally specific services, as defined in the Service Delivery

Approaches section of Buyer Attachment A (1.6). Describe how you tailor your services to meet the culturally specific needs of diverse communities and provide specific examples of your organization’s knowledge and experience working with diverse communities.

● Demonstrates a commitment to and understanding of how to lead with racial equity by meeting the needs of Black, Indigenous, Latino/a/e, Asian, Pacific

Islander, immigrant and refugee communities who are experiencing or at risk of homelessness.

● Demonstrates experience using an anti-racist service delivery approach, as described in section 1.6 of Buyer Attachment A.

● Describes experiences that show the organization’s ability to provide culturally responsive and/or culturally specific services. This should include a description of how services are tailored to meet culturally specific needs.

● Provides specific examples of working with diverse communities.

Question 2.1.3 Service Delivery Approach: (20% of total points)

● Service Populations: Describe your organization’s experience working with people experiencing or at risk of homelessness (Population A and B) as described in the Populations Served (section 1.3 of Buyer Attachment A.) If your organization does not have experience working with these populations, please describe how you plan to begin offering services to people experiencing or at risk of homelessness.

● Service Delivery Approach: Describe your organization’s approach to service delivery and how it aligns with the following service delivery approaches found in section 1.6: (4) Housing First, (5) Low Barrier, and (6) Evidence Based Practices.

If your program delivery does not encompass these approaches, please describe how you could tailor your services to include the missing approach(es).

● Access: Describe your organization’s experience providing services to people that are unable to seek, access, or successfully receive services on their own.

Please include the specific populations you serve, what makes it hard for that population to get connected with services, and the things your organization has done to increase access and improve outcomes for those populations.

● Partnerships: Describe how your organization works together with other community organizations to serve people together. This can include service coordination, partnering across different fields (housing, healthcare, behavioral health, etc.), and your experience in partnering with others. Include information on any current or potential partnerships that would improve your ability to serve others, including partnerships that strengthen your ability to meet the culturally specific needs of diverse communities.

● Demonstrates experience working with people experiencing and/or at risk of experiencing homelessness as described in section 1.3 of Buyer Attachment A.

● Demonstrates an ability to effectively serve people that are unable to seek, access, or successfully receive services on their own. This includes people experiencing or at risk of homelessness who may also experience substance abuse disorder, a physical or mental disabling condition, and/or other high-acuity physical and mental health needs.

● Clearly links their service delivery approach to the approaches outlined in section 1.6 of Buyer Attachment A. In cases where services delivery does not align with a current SHS Service Delivery Approach the proposer must express a reasonable intervention that would allow them to tailor funded services to meet this approach.

● Demonstrates past experience and/or willingness to effectively collaborate with other organizations in ways that strengthen their overall service delivery approach or increase access to services.

Question 2.1.4 SHS Service Component: (25% of total points)

● Program Models: Describe the specific program models and strategies you would use in implementing the SHS Service Component you aim to qualify for.

Please provide a sufficient level of detail to allow evaluators to understand what your services will look like from the perspective of the people being served.

● Qualifications: Describe why your organization is well suited to provide this type of service. This could include your connection to the community you propose to serve, experience with the proposed geographic area and service population, programmatic expertise, experience with related types of programs, etc.

● Outcomes: Please provide two (2) examples of the outcomes that your organization has achieved when conducting similar programs. Please support your response with quantitative and/or qualitative data. If you do not have experience administering similar programs, please describe other outcomes you have achieved that show the effectiveness of your organization in providing homeless services.

● Describes program model(s) that align with the guidelines described in the

Scope of Services section of Buyer Attachment A (1.7) and would contribute to the achievement of the SHS goals.

● Demonstrates how the organization is well suited to provide the proposed service for reasons such as its experience with the proposed geographic area and service population, its programmatic expertise, its experience with related types of programs, its strong ideas for effective service strategies, etc.

● Shares two (2) data-backed examples of past programmatic outcomes. Data are clearly tied into the proposed service delivery model and show improved outcomes for the populations served by the SHS measure as found in section 1.3 of Buyer

Attachment A.

● In cases where the organizations are new to this specific service component, data-backed outcomes that clearly illustrate their efficacy providing homeless services are shared.

Question 2.1.5 Financial Health: (15% of Total Points)

Financial Narrative: Please provide a detailed comprehensive financial narrative demonstrating your organization's current financial position and stability. Your financial narrative must address the following areas:

● Current Operating Budget (Summarized)

○ Provide a budget breakdown by account and program. Within this section, explicitly detail all Sources of Revenue, listing the specific revenue sources, current budget estimates, and current actuals (including both the dollar amounts and the percentage of the total budget for each source).

● Amount of Cash Reserves

○ State the organization's current unrestricted cash reserves. This stated figure must directly tie to the data presented in the attached supporting financial statements.

● Existing Commitments and Debt

○ Detail all current financial obligations, debt service, and long-term liabilities.

Supporting Documentation: Please provide the following supporting documentation to verify the claims made in the Financial Narrative. If the organization is unable to provide one or more of the requested documents, or if a specific document type does not apply to the organization's legal structure, a formal written justification stating the reasoning must be submitted in its place. Please label these clearly and upload them to the Supplier

Attachments section.

● Most Recent Audited Financial Statements

○ Current Internally Prepared & Unmodified Financial Statements, which must include:

● Income Statement (or Statement of Activities)

● Cash Flow Statement

● Balance Sheet (or Statement of Financial position)

● Statement of Functional Expenses

Evaluation Notice: This documentation is a required component of the evaluation process and will be reviewed by a County financial Subject Matter Expert. Failure to provide the requested supporting documentation, or a valid written justification for any omission, may result in a failing score for this question.

● Financial Narrative: Demonstrates a strong, stable financial position with a clearly defined operating budget, well-managed and diverse revenue streams, and transparent disclosure of all existing financial commitments.

● Required Supporting Documentation: Verifies that all mandatory financial documents are provided and up-to-date. This includes the most recent Audited

Financial Statements alongside complete, internally prepared statements

(Statement of Activities, Cash Flow Statement, Statement of Financial Position, and Statement of Functional Expenses).

● Documentation Consistency: Demonstrates clear, easily understandable alignment between the written Financial Narrative and the provided financial documents, accurately reflecting the whole, consolidated organization.

● Financial Ratio Calculations: Assesses the organization's short-term liquidity, long-term solvency, and funding risk using standard nonprofit financial metrics

(e.g., Current Ratio, Revenue Concentration, and Long-Term Solvency). Evidence must demonstrate that the organization is not over-leveraged and that future service expansions will not be jeopardized by existing obligations or excessive debt service.

● Unrestricted Cash Reserves: Evaluates the organization's financial runway.

Evidence of sufficient unrestricted cash reserves (targeting 60 to 90 Days Cash on

Hand) is required to ensure the organization has the capacity to sustainably manage standard government reimbursement cycles and manage vulnerable populations without service interruptions.

Group 2.2: Proposal Upload & Instructions

2.2.1 Proposal Upload

Please follow the instructions in section 2.0 of Buyer Attachment A to upload your complete proposal(s) under the Questions section’s Proposal Response page(s) in

MultcoMarketPlace (MMP).

YOU MUST UPLOAD A SEPARATE PROPOSAL FOR EACH OF THE SERVICE

COMPONENTS YOU ARE PROPOSING FOR.

The total number of pages, excluding required attachments, must not exceed eight (8) pages. Cover pages will not be counted as part of the total number of pages.

Attachments and supporting documents not specifically required by the RFPQ will not be evaluated. Pages in excess of the page limitation, as well as hyperlinks to websites, will not be submitted for evaluation. Proposals must be single spaced, space-and-a-half or double-spaced, on 8.5” x 11” paper. All pages should be numbered. Margins should be at least 1⁄2 inch on all sides. Font size can be no smaller than 11. Proposals using smaller font sizes or smaller margins may be rejected.

For each item, please use the same numbering and letter sequence as found in the

RFPQ and then provide your response.