City of Aurora

Purchasing Services, Suite 5700 15151 E. Alameda Parkway Aurora, Colorado 80012 Phone: 303-739-7100 Fax: 303-739-7509 www.auroragov.org

Request for Proposal: R-2519 Class/Item: 99046, 99067

Date: 07/15/2026

REQUEST FOR PROPOSAL (RFP)

The City of Aurora (“COA” or “City”) is requesting proposals from qualified firms to provide security officer services for the City of Aurora, Colorado.

Proposals shall consist of:

Security Officer Services for the City of Aurora

Proposal Submittal Deadline Proposals will be accepted electronically through the Rocky Mountain E-Purchasing System (BidNet) until no later than 2:00 P.M MT on Tuesday August 11, 2026. Proposals received using another method such as email, mail, or hand delivery will not be accepted or considered. Late proposals will NOT be accepted. File size limit is 25 MB. Proposals received shall be retained by the City and cannot be returned.

If assistance is needed regarding BidNet registration or proposal uploading, please contact BidNet’s vendor support email: support@bidnet.com.

Pre-Proposal Conference:

A pre-proposal conference call is scheduled for July 23, 2026, at 2:00 p.m. MT. The purpose of the pre-proposal conference is to provide assistance to prospective offerors in the interpretation of the Request for Proposal (RFP), Scope of Services and other technical and contractual matters.

Attendance at the pre-proposal conference is not mandatory but is highly recommended. You can access the meeting by clicking on the link below.

Microsoft Teams meeting:

https://teams.microsoft.com/meet/2332078796578?p=HJAkn3MbUjmLdOmQPF

For a direct invite to this pre-Proposal meeting, email Brian Hancock at bhancock@auroragov.org no later than one hour before the start of the meeting.

http://www.auroragov.org/ mailto:support@bidnet.com https://teams.microsoft.com/meet/2332078796578?p=HJAkn3MbUjmLdOmQPF mailto:bhancock@auroragov.org

Tentative Schedule of Key Dates Listed below is a tentative schedule of key actions related to this RFP. In the event the City finds it necessary to change dates and times, it will do so by issuing an addendum to this RFP on BidNet. There may or may not be a formal notification issued for changes in the estimated dates and times.

Activity Date and Time (Mountain Time)

RFP Publication (BidNet) July 15, 2026 Pre-Proposal Conference July 23, 2026 at 2:00 p.m. MDT Walk throughs of various locations Week of July 27th Schedule distributed at Pre-

Proposal Conference Written Question Deadline July 31, 2026 at 2:00 p.m. MDT Proposal Submission Deadline August 11, 2026 at 2:00 p.m.

Shortlist Notification August 24, 2026 (estimate) Interview with Shortlisted (if needed) Week of August 31, 2026 (estimate) Top-ranked Notification Week of September 7, 2026 (estimate) Award Actions Complete September 7, 2026 (estimate) Contract Start November 1, 2026

Written Questions Written questions are due by 2:00 PM on July 31, 2026 and shall be emailed to: Brian Hancock, Procurement Agent, at bhancock@auroragov.org. It is preferable that all questions be sent with the subject title: Security Officer Services for the City of Aurora (R-2519).

Questions received by the deadline will receive a written response in the form of an addendum that will be posted on BidNet. Questions received after the deadline will not be addressed.

Selection Process This RFP is being solicited under a multi-phase procurement procedure.

Proposals will be considered only from contractors or individuals who are firmly established in an appropriate business, who are financially responsible, and who have the resources and ability to offer services in a professional and expedient manner. The City may request additional information as deemed necessary.

Failure to provide such information may result in the proposal being considered non-responsive.

First Phase: requires all interested Firms to submit a proposal that addresses items outlined in Section I - Scope of Services and Section II - Proposal Submittal Requirements, of this RFP. Proposals will be evaluated and ranked according to the evaluation criteria outlined in Section III - Evaluation Criteria.

Based on this evaluation, a short-list of potential top-ranked firms will be selected for further evaluation.

Only those short-listed will advance to the Second Phase of the selection process.

Second Phase: during this phase, the evaluation committee may conduct interviews with the short-list firms, if deemed necessary. Interviews may be waived if the committee unanimously agrees on a top-ranked firm exclusively based on the written proposals. The results of any interview(s) conducted will be used to determine the final ranking of the short-listed firms.

The firm ranked the highest following this phase will be invited to enter contract negotiations, as part of the Third Phase of the selection process.

Third Phase: in the final phase, the City will enter negotiations with the firm ranked highest by the evaluation committee, based on written proposal and interview (if applicable).

mailto:bhancock@auroragov.org

Upon completion of negotiations in the Third Phase, recommendation for contract award will be submitted to City Council for approval. While the approval process is in progress, Purchasing Services will begin facilitating the execution of the required Service Agreement, including obtaining the required certificate of insurance.

If the City is unable to reach a satisfactory agreement with the top-ranked firm, negotiations will begin with the next highest-ranked firm. This process will continue in order of ranking until a contract is successfully negotiated, or the City elects to reject all proposals.

The City also reserves the right to reject any or all proposals, waive informalities or irregularities, and accept the proposal(s) that best serve the interests of the City.

Conditions of Award Terms and conditions of the award shall be incorporated by a Professional Services Agreement (sample attached). No other documents, agreements, contracts or addenda will be a part of this RFP and/or award unless authorized by the Office of Purchasing Services.

Confidentiality Please be aware that proposals submitted to the City in response to this RFP shall be subject to the Colorado Open Records Law, Section 24-72-201, et seq., C.R.S. Any privileged or confidential information in the Applicant’s proposal shall be specifically identified as such by the Applicant. If any information is considered to be confidential, the Applicant shall agree to indemnify the City for any and all attorney fees the City may incur in defending the withholding of such information by signing and returning the letter found in Section IV of this RFP. Should the City receive a request for the release of any information in the Applicant’s proposal in accordance with the open records law, the City will review the Applicant’s proposal, giving consideration to the portions that the Applicant indicated contained trade secrets, privileged information, or confidential commercial, financial, geological, or geophysical data, and may release only that information which has not been identified as confidential so long as Section IV has been signed and returned by the Applicant along with the proposal. Should the Applicant choose not to sign and return Section IV, all information in the Applicant’s proposal may be considered releasable by the City. Applicants will be notified of any open records requests prior to the release of such information. If, in the opinion of City's legal counsel, the City is nonetheless compelled to disclose any portion of such information to anyone or else stand liable for contempt or suffer censure or penalty, the City may disclose such information without liability.

Licenses The successful firm, without additional expense to the City, shall be responsible for obtaining any necessary licenses and for complying with any applicable federal, state, and municipal laws, codes and regulations in connection with the prosecution of the services. Successful firm and any sub-consultants, if applicable, will be required to obtain an Aurora Business License. The successful firm shall provide the Aurora Business License number(s) to Michelle Evans, Procurement Agent, within thirty (30) days of contract award.

Addendum to this RFP The City of Aurora reserves the right to amend, by addendum or addenda to this RFP, at any time and/or a multiple number of times prior to the date set for receipt of the submission of proposals. Addenda or amendments will only be posted on BidNet located at www.bidnetdirect.com/colorado. It shall be the responsibility of the firms to obtain all addenda(s) from BidNet. Parties obtaining RFP information from other sources do so understanding that their information may be incomplete, inaccurate, or out of date; therefore, wholly unreliable from a commercial perspective. Firms registered for the paid notification service shall be notified depending on the service that they have subscribed to. It shall be the responsibility of prospective firms registered for the no charge, no notification service, to monitor BidNet for any addenda. Failure to do so may lead to reliance on incomplete, inaccurate, or out-of-date information when submitting http://www.bidnetdirect.com/colorado proposals subjecting such proposals to automatic disqualification from consideration. If revisions are of such a magnitude to warrant, in the City of Aurora’s opinion, the postponement of the date for receipt of proposals, an addendum will be issued announcing the new date.

CONTACTS DURING THE SOLICITATION PROCESS

ANY QUESTIONS, COMMENTS, OR OTHER COMMUNICATIONS SHALL BE DIRECTED TO THE

CONTACTS NOTED ABOVE. NO OTHER CONTACT SHALL BE MADE REGARDING THIS RFP WITH

ANY OTHER CITY STAFF, SELECTION COMMITTEE MEMBERS, COUNCIL MEMBERS, AGENTS,

CONSULTANTS, ETC. DURING THE RFP PROCESS. FAILURE TO COMPLY WITH THIS

REQUIREMENT SHALL RESULT IN THE OFFENDING CONSULTANT BEING REMOVED FROM

CONSIDERATION.

Acceptance of RFP By submitting a proposal in response to this RFP, the firm accepts all of the conditions described in this RFP, including the Professional Services Agreement, and agrees to abide by all final decisions made by the City.

CITY OF AURORA

Brian Hancock, Sr. Procurement Agent Purchasing Services

Appendices

Section I: Scope of Services Section II: Proposal Submittal Requirements Section III: Evaluation Criteria Section IV: Special Conditions Section V: Sample Service Agreement Section VI: Request for Business Size Status Section VII: Letter of Indemnification for Withholding Confidential Information Section VIII: W-9 Request for Tax-Payer Identification Form

SECTION I

SCOPE OF SERVICES

Security Officer Services for the City of Aurora

I. Service Requirements Provide uniformed armed security services with defined hourly rate structures for multiple city buildings, parking lots, parks and other facilities and grounds as required by the City of Aurora (the City). Contracted security company shall:

a. Have a depth of staff to always ensure coverage.

b. Have adequate staffing for special events throughout the city which may include holiday events, overnight services or emergency services.

c. Provide consistent officers who can develop an understanding of the facilities and their needs and establish professional relationships with staff and regular customers.

d. Have a method for real-time security officer touring that uses GPS-tagged “checkpoints” for a digital audit trail of patrols.

e. Use electronic incident reporting.

f. Provide and maintain radios, or mobile devices.

g. Have company senior staff who are expected to communicate proactively provide current contact lists with names, phone numbers and emails where they may be reached and correspond in a timely manner with city staff contacts regarding staffing, billing, or other matters.

h. Provide patrol vehicles.

i. Adhere to the City of Aurora’s Core 4 philosophy or Integrity, Customer Service, Respect and Professionalism.

II. Security Company Staff Training, Experience, Certification and Expectations

a. Security Company Senior Staff:

The security company shall have locally employed at all times, a senior staff member that is a graduate of a City, County, State, Federal or Military United States Government law enforcement academy and at least two years of experience of employment in the role of a law enforcement officer. Provide periodic management level site inspection (at least bi-weekly, onsite) Such visits shall be logged and documented.

b. Security Company Responsibilities Perform criminal background checks and drug testing of contractor personnel assigned to the City upon hire and update annually,

c. Security Officer Training Certifications Training of Contractor personnel to be done by and at the expense of the security company. The company shall provide documented verification of training for each security officer employed on City of Aurora contracts in:

i. Firearms use and safety.

ii. Use of force and self-defense.

iii. Friendly customer service and professional conduct.

iv. Conflict de-escalation methods.

v. Interaction with individuals with mental illness and or drug/alcohol intoxication.

vi. Interacting with those experiencing homelessness.

vii. Cultural sensitivity.

viii. Active threat response.

ix. Medical first aid and CPR.

x. Report writing.

xi. Screening equipment.

xii. Legal aspects of security enforcement.

xiii. Other training as agreed upon by security company and client service manager.

d. Security officer Expectations Duties may vary as needed at any time regarding the direction of the city staff person in charge based on the number of customers, specific threats or problem area/individuals or special events or meetings taking place. Duties may also include:

i. Perform patrols rounds inside/outside of City facility or grounds with times, specific rooms or areas.

ii. Observe for any suspicious activity.

iii. Report criminal activity to the appropriate management staff or Aurora Police

Department.

iv. Door checks.

v. Personal property searches and operating security screening devices.

vi. Site specific expectation will be outlined in the service area scope of work requirements.

vii. Take steps to positively solve or de-escalate potential customer behavior issues.

viii. Work proactively with customers to help solve their problems in a non-threating or intimidating way and provide alternatives to customers when possible.

ix. Provide command presence, a reasonable degree of security for any incident within existing authority and promptly report the problem to the Aurora Police Department.

x. Preserves order and may act to enforce policies pertaining to personnel, visitors, and premises.

xi. Protect evidence or scene of incident in the event of accidents, emergencies, or security investigations.

xii. Responds to incidents of fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous materials, inclement weather, and other incidents as needed notifying the appropriate agency or management staff.

xiii. Officers shall remain on site during breaks and lunches and are expected to have phone/radios on for emergency calls. Interruptions in break or lunch times shall be flexed at other times during the day.

xiv. Be entrusted with door access cards and keys as needed.

xv. Officers shall be active, alert and engaged while working.

xvi. Officers shall not be conducting personal phone calls or using personal phone or other devices while on duty.

xvii. Write formal reports for incidents where there was damage, threats, significant disturbances, an individual was asked to leave or where police are called or as directed.

Although the security officer is armed, no arrest authority is granted beyond that allowed to the average citizen under existing Federal and Colorado laws. The officer's use of the weapon is under the same restrictions.

III. Aurora Municipal Canter (AMC) 15151 E. Alameda Parkway, Aurora CO 80012

a. Service Requirements Provide Three (3) uniformed armed security officers with defined hourly rate structures, primarily from 6:00 am to 9:00 pm Monday through Friday and till 10:30 on Monday evenings every other week for Council meetings.

One of the three officers will be assigned to the mailroom/ dock area primarily 8:00 am to 5:00 pm Monday through Friday and 12:00 pm to 9:00 pm every other Mondays for city council meetings. One of the security officers will act as a “team lead” and shall have experience in leading a team.

The City of Aurora Municipal Center Building (AMC) will be patrolled inside and within the immediate parking lots, garage and adjacent grounds

b. On-Site Security Officer Expectations Duties may be varied as needed at any time at the direction of the facility city staff person in charge based on the number of customers, specific threats or problem area/individuals or special events or meetings taking place. Duties may also include specific patrol rounds with times, specific rooms or areas, door checks and check lists. Generally, the following is expected as requested:

i. Staff main and auxiliary security officer desks.

ii. Monitor building security cameras.

iii. Patrol inside and outside building areas checking doors and maintaining highest levels of visibility.

iv. Work alongside Access Aurora to ensure customers are abiding visitor rules.

v. During City Council meetings:

1. Set up, tear down and store screening equipment, signage and stanchions for city council meetings.

2. Personal property searches and operating security screening devices.

3. Staff the Council chambers with a minimum of two officers.

vi. Assist with suspicious packages.

vii. Escort the marijuana money into the assigned door.

viii. Expectations outlined in Section II.d. of this document.

ix. Other security related duties as assigned.

IV. AMC Campus Security Officer

15151 E. Alameda Parkway, Aurora CO 80012

a. Service Requirements

Provide one (1) uniformed armed security officer service equipped with a marked vehicle at the defined hourly rate structure primarily 11:00 am to 7:00pm Tuesday through Friday and 10:30am to 6:30pm on Saturdays. Forty hours per week.

staff person in charge based on the number of customers, specific threats or problem area/individuals or special events or meetings taking place. Duties may also include specific patrol rounds with times, specific rooms or areas, door checks and check lists. The security officer will maintain communication with the lead security officer and the City of Aurora Marshall’s office. Generally, the following is expected as requested:

The security officer will conduct routine patrols every hour to hour and a half covering the entire Aurora Municipal Center campus buildings, parking lots, garage, sidewalks, pathways, and all fencing including gates to include:

i. Parking Lots: Northeast, Southeast, Southwest, and West side parking lots.

ii. Walkways and Pathways: All pedestrian walkways and landscaped pathways.

iii. Fencing and Gates: Inspect perimeter fencing and gates for tampering or breach.

iv. Ensure all exterior doors are secure to AMC Campus Buildings.

v. Aurora Municipal Center (AMC).

vi. Aurora Municipal Center Parking Garage.

vii. Central Library (exterior and interior).

viii. Aurora History Museum (exterior and interior.)

ix. Aurora Municipal Parking Garage (all levels and access points).

x. Aurora Police Department exterior fencing and gates.

xi. Courthouse (as needed and directed).

xii. Aurora Water-Wise Garden.

xiii. E. Alameda Dr. to S. Chambers Rd.

xiv. S. Chambers Rd. to E. Alameda Pkwy.

xv. South on E. Alameda Pkwy to E. Alameda Dr.

xvi. Great Lawn and Public Gathering Areas.

xvii. Expectations outlined in Section II.d. of this document.

xviii. Other security related duties as assigned.

V. Security Officer Field Supervisor

15151 E. Alameda Parkway, Aurora CO 80012/ Security Main office

a. Service Requirements

Provide one (1) uniformed armed security officer supervisor equipped with a marked vehicle, cell phone, and radio from the hours of 10:00am to 8:00pm Monday through Friday. The supervisor shall be an experienced security professional with a minimum of five years in law-enforcement/security and minimum of three years in a supervisory position.

b. Security Officer Supervisor Expectations staff person in charge based on the number of customers, specific threats or problem area/individuals or special events or meetings taking place. The supervisor shall oversee the various security related operations on behalf of the City of Aurora and as directed by the City of Auora’s Physical Security Manager.

Generally, the following is expected as requested:

i. Monitor security officer staffing for scheduled shifts.

ii. Make periodic unannounced checks at various sites while officers are on shift.

iii. Ensure officers are properly equipped and trained in accordance with this scope of work.

iv. Respond in reasonable timeliness to an incident should an officer require support.

v. If necessary and available relieve officers for scheduled breaks, meal breaks as possible.

vi. Coordinate special event manning and hours.

vii. Provide service quotes for events requiring security staff.

viii. Participate in weekly meetings with Physical Security Manager.

ix. Serve as liaison between security officers’ company and City of Aurora

Physical Security Manager.

x. Ensure that detailed incident reports are prepared and submitted to the

City of Aurora Physical Security Manager.

xi. Other duties as directed and requested by the City of Aurora Physical

Security Manager.

VI. City of Aurora Libraries Locations and addresses listed below

a. Service Requirements Provide uniformed armed security services at defined hourly rate structures (time specified by facility below), for the City of Aurora's library buildings inside and within the immediate parking lots and building grounds area as further stated below:

PRIMARY LOCATION PRIMARY HOURS* SERVICE NEEDS

Martin Luther King Jr. Library 9898 E Colfax Ave. Aurora, CO. 80010 303-739-1940

Monday Tuesday Wednesday Thursday Friday Saturday Sunday

10am-6pm 10am-6pm 10am-6pm 10am-6pm 10am-6pm 10am-6pm

CLOSED

Service Level: Armed Security officer.

Hours: Coverage for hours indicated at left. May extend this to evening for special events as needed.

SECONDARY LOCATIONS PRIMARY HOURS (1) SERVICE NEEDS

Central Library 14949 E Alameda Parkway Aurora CO.

80012 Main: 303-739-6600

Wednesday Thursday Friday Saturday Sunday

10am-6pm 10am-6pm 10am-6pm 10am-6pm 10am-6pm 10am-6pm

CLOSED

Service Level: Primarily short notice** and short term as needed.

Need for service very unlikely Hours:

Primarily, but not limited to, hours listed at left.

Hoffman Heights Library/PC Cen.

1298 Peoria St Aurora, CO. 80011 Main: 303-739-1572

Wednesday Thursday Friday Saturday Sunday

10am-6pm 10am-6pm 10am-6pm 10am-6pm 10am-6pm 10am-6pm

CLOSED

Service Level: Primarily short notice and short term as needed.

Need for service very unlikely.

Hours: Primarily, but not limited to, hours listed at left.

Mission Viejo Library 15324 E. Hampden Circle Aurora, CO Main: 303-326-8600

Wednesday Thursday Friday Saturday Sunday

10am-6pm 10am-6pm 10am-6pm 10am-6pm 10am-6pm 10am-6pm

CLOSED

Service Level: Primarily short notice and short term as needed.

Need for service very unlikely.

Hours: Primarily, but not limited to, hours listed at left.

Tallyn's Reach Library 23911 E Arapahoe Road Aurora CO Main: 303-627-3050

Wednesday Thursday Friday Saturday Sunday

10am-6pm 10am-6pm 10am-6pm 10am-6pm 10am-6pm 10am-6pm

CLOSED

Service Level: Primarily short notice and short term as needed.

Need for service very unlikely.

Hours: Primarily, but not limited to, hours listed at left.

* Holiday Closures excluded as follows or other unforeseen closures due to budget shortfalls, natural disasters, major repairs or mechanical failures causing a facility to be closed.

• New Year's Day

• Martin Luther King Jr. Day

• President's Day

• Memorial Day

• Juneteenth

• Independence Day

• Staff Training Day – August 21st

• Labor Day

• Veteran's Day

• Thanksgiving Day

• Day after Thanksgiving Day

• Christmas Day

i. Expectations outlined in section II.d. of this document

ii. Other security related duties as needed by facility manager.

VII. Recreation Centers/ Outdoor Pool

Locations and addresses listed below

a. Service Requirements

Provide Uniformed Armed Security Officer Services at defined hourly rate structures (time specified by facility below), for the City of Aurora's Recreation Centers inside and within the immediate parking lots and building grounds area as further stated below:

PRIMARY LOCATION PRIMARY HOURS* SERVICE NEEDS

Central Recreation Center 18158 E. Vassar Pl.

Aurora, CO 80013 Main: 720-859-4999

Wednesday Thursday Friday Saturday Sunday

12:30pm-8pm 12:30pm-8pm 12:30pm-8pm 12:30pm-8pm 12:30pm-8pm 12:30pm-6pm 12:30pm-6pm

Service Level: Armed Security Officer Hours: Coverage for hours indicated at left. May extend this to evening for special events as needed.

Moorhead Recreation Center 2390 Havana St. Aurora, CO 80010 Main: 303-326-8315

Wednesday Thursday Friday Saturday Sunday

12:30pm-9pm 12:30pm-9pm 12:30pm-9pm 12:30pm-9pm 12:30pm-9pm 12:30pm-6:30pm 12:30pm-6:30pm

Service Level: Armed Secur ity of f icer Hours: Coverage for hours indicated at left. May extend this to evening for special events as needed.

Southeast Recreation Center 25400 E Alexander Dr.

Aurora, CO 80016 Main: 720-859-4945

Wednesday Thursday Friday Saturday Sunday

12:30pm-9pm 3:30pm-11:30pm 3:30pm-11:30pm 12:30pm-9pm 3:30pm-11:30pm 12:30pm-8pm 12:30pm-6:30pm

Service Level: Armed Security officer Hours: Coverage for hours indicated at left. May extend this to evening for special events as needed.

SEASONAL LOCATION PRIMARY HOURS* SERVICE NEEDS

Del Mar Aquatic Center 12000 E. 6th Ave.

Aurora, CO 80011 Main: 303-739-1512 Dates: May – Sept.

Wednesday Thursday Friday Saturday Sunday

12pm-6:30pm 12pm-6:30pm 12pm-6:30pm 12pm-6:30pm 12pm-6:30pm 12pm-6:30pm 12pm-6:30pm

Service Level: Armed Security officer Hours: Coverage for hours indicated at left. May extend this to evening for special events as needed.

*Closed Weekdays after 2nd Saturday in August

i. Expectations outlined in section II.d. of this document

ii. Other security related duties as needed by facility manager.

VIII. Overnight Park Patrol

a. Service Requirements Provide Five (5) uniformed armed security officers, each one in a marked patrol vehicle at defined hourly rate structures, primarily 9:00 pm to 5:00 am each night of the week Sunday through Saturday, for the patrol of City Park locations throughout the City of Aurora. Patrol will include observation from the patrol vehicle driven on surrounding streets, and within the immediate parking lots.

b. On- Site Security Officer Expectations

i. Patrol Park areas and parking lot areas maintaining highest levels of visibility.

ii. Expectations outlined in Section II.d. of this document.

iii. Other security related duties as assigned.

IX. Aurora FOX Theater

9900 E. Colfax Avenue, Aurora CO 80010

a. Service Requirements

Provide one (1) uniformed armed security officer with patrol vehicle as further stated below:

PRIMARY HOURS* SERVICE NEEDS

Thursday Friday Saturday Sunday

6:30pm-10:30pm 6:30pm-10:30pm 6:30pm-10;30pm 1pm-5pm

Service Level: Armed Security off icer Hours: Coverage for hours indicated at left. May extend this to evening for special events as needed.

It is important to note that this is an exterior patrol, and interior building access may not always be available. Security officers will be expected to work out of a vehicle during the shift. Officers should be reachable via cell phone at all times while on duty, in case of staff needing support for any reason.

i. Upon arrival notify The Fox main office at 303-739-1970, check in with staff, or leave a message that they are on duty. Message should include officer’s name and on-site contact phone number.

ii. When events are in session, provide a visible presence outside the building to patrons arriving and departing.

iii. In the event the building is closed, and no events are taking place, maintain a general exterior presence, as a deterrent to suspicious persons or activities.

iv. Patrol full exterior building while on duty.

v. Expectations outlined in Section II.d. of this document.

vi. Other security related duties as assigned.

SECTION II

PROPOSAL SUBMITTAL REQUIREMENTS

Only electronic proposals will be allowed. Each firm shall submit a bookmarked PDF of their proposal with file size limit of 25 MB. Proposals shall be uploaded to BidNet per instructions on page one.

Limit the TOTAL LENGTH of the core proposal to four (4) pages maximum, which does not include cover letter; index and/or table of contents, front and back covers, title page, separation tabs, and resumes (keep resumes to a maximum of 2 pages each). A maximum of two of the pages can be in 11x17 tri-fold format. Firm must use 11-point font or larger. Use of figures, photographs, or other graphics within the page constraints indicated are up to the discretion of the Firm. The City cannot guarantee review of voluminous firm-specific or other information contained as an appendix.

The qualified firm's proposal shall include at a minimum the following information as well as the items listed in Section III:

I. Company Profile and Experience

a. Company Overview: Provide a brief history of the firm, specializing in armed security services Include the following:

i. Certificates of insurance.

ii. Agency issued licenses

iii. Background check/ drug testing verifications

b. Relevant Experience: List of three (3) current or past contracts (within the last 5 years) of similar size and complexity, specifically involving municipal or government facilities.

c. Core Philosophy Alignment: Provide a narrative or policy statement demonstrating how your firm embodies the "Core 4" philosophy: Integrity, Customer Service, Respect, and Professionalism.

II. Personnel Qualifications and Management

a. Senior Staff Requirement: Provide the resume and credentials for at least one locally employed Senior Staff member who is a graduate of a Federal, State, or Military law enforcement academy with a minimum of two (2) years of LEO experience.

b. Field Supervisor Credentials: Detail the qualifications for the assigned Field Supervisor, ensuring they meet the minimum of 5 years in law enforcement/security and 3 years in a supervisory role.

c. Staffing Depth & Scalability: Provide a staffing plan that demonstrates the ability to cover:

i. Standard daily shifts across multiple locations.

ii. Short-notice requests for "as-needed" locations.

iii. Special events, holiday coverage, and emergency staffing.

d. Retention Plan: Describe strategies for providing "consistent officers" to ensure long-term site knowledge and relationship building with City staff.

III. Training and Certification Program Proposers must submit their training curriculum or proof of certification modules for all assigned officers in the following mandatory areas:

a. Tactical: Firearms safety/use, Use of Force, Self-Defense, and Active Threat Response.

b. Behavioral/Social: Conflict de-escalation, interacting with individuals experiencing homelessness, mental illness, or intoxication, and Cultural Sensitivity.

c. Operational: First Aid/CPR, Report Writing, Security Screening Equipment, and basic legal aspects of enforcement.

d. Compliance: A statement confirming that all background checks and drug screenings are updated annually.

IV. Operational Methodology & Technology

a. Patrol Management: Describe the GPS-tagged "checkpoint" system used for real-time monitoring and the generation of digital audit trails.

b. Reporting: Provide samples of electronic incident reports. Detail the workflow for submitting these reports.

c. Equipment Suite: Confirm the provision and maintenance of:

i. Marked patrol vehicles.

ii. Communication tools (Radios, Mobile Devices).

d. Site-Specific Execution: Briefly describe the approach for unique tasks such as:

i. Monitoring screening stations and equipment.

ii. Managing over-night patrols.

V. Communications and Quality Control

a. Account Management: Provide a primary contact list for senior management available for proactive communication regarding billing and staffing.

b. Inspection Schedule: Submit a sample log template to be used for the mandatory bi-weekly onsite management inspections.

c. Liaison Workflow: Detail how the Field Supervisor will interact/communicate with the Marshall’s Office and the Physical Security Manager.

VI. Pricing

a. The table below on page 15 must be used to provide pricing for the Security Officer Services

b. This table will not count against the proposal page limit of four (4) pages.

c. Submitted Pricing must include all labor, materials, supplies, equipment, transportation, and any cost that is required to provide the Security Officer services specified in the scope of services.

d. Pricing provided must remain firm for at least the first twelve months of the award.

Item Description Unit Price Unit Total Bid Price

1 Aurora Munipal Center 1 Lump Sum

2 Aurora Municipal Campus Security 1080 Hourly

3 Aurora Fox Theater 1 Lump Sum

4 Field Supervisor 1080 Hourly

5 Aurora Libraries 1 Lump Sum

6 Aurora Recreation Centers 1 Lump Sum

7 Overnight Park Patrol 1 Lump Sum

Total Offer Amount (Lines 1-7)

Hourly Rate for Special Events

Informational Purposes Only Hourly

SECTION III

EVALUATION CRITERIA

Interested firms will be evaluated on the criteria listed below. The selection committee will review each firm’s approach to ascertain the firm’s understanding of the project and issues to assure that a proper effort will be devoted to the project, and to entertain the firm’s special perspective on approach, techniques, and work efforts. Based on the selection committee’s review a list of the short-listed firms that are selected to participate in the second phase of the RFP solicitation process will be sent to the City’s Purchasing Services Office. Interviews with select firms (if needed) may be conducted by the City’s evaluation committee at its sole discretion to aid in the evaluation of a firm’s technical proposal submitted pursuant to first phase of this RFP.

PROPOSAL EVALUATION AND SELECTION CRITERIA

Firms will be evaluated based on their exhibited understanding and familiarity with the project issues as demonstrated by the firm’s unique perspective and presentation on the proposed strategies, approach, team structure, experience/expertise, and schedule. The selection committee will evaluate the technical proposals based on the following criteria:

Legal Compliance

• Are you fully licensed and bonded to operate as a contract security agency in the city and state?

• How do you comply with Local/Federal regulations?

Background checks, drug testing security officer registration

Experience

• What is your experience in serving municipal clients, public parks or government facilities?

• How long has your company been in business, specifically in this local market?

• What is the median security guard’s level of experience and knowledge?

Hiring

• What is your vetting process?

• What is your annual officer turnover rate?

• Do you offer site-specific training?

Operations

• How do you verify patrols? Are we able to access the reports?

• What is your contingency plan for coverage gaps?

• How are supervisors involved in quality control?

• How are special events and surge pricing handled?

TECHNICAL QUALIFICATIONS PROPOSAL EVALUATION AND SELECTION CRITERIA

Criteria Max. Points Company Profile and Experience 15 Personnel Qualifications and Management 30 Training and Certification Program 25 Operational Methodology & Technology 12 Communications and Quality Control 8 Pricing 10

Hancock, Brian Are these bullet points clearly identified in section II?

SECTION IV

SPECIAL CONDITIONS

RESPONSIBILITY FOR PROPOSAL COSTS

The City is not liable for any costs incurred by any firm associated with the preparation of a proposal, the negotiation of an Agreement, or for services prior to the award of the Service Agreement.

Selected firms may be asked to present their proposals and/or to demonstrate ability to provide services to the City’s representatives in Aurora or at another mutually agreeable location. The contractors shall bear all costs of such presentations.

PROPOSALS BINDING UPON CONTRACTORS

Firms are advised that their proposals shall be binding upon the contractor for ninety (90) calendar days from the proposal due date. A firm may withdraw or modify their proposal any time prior to the proposal due date by a written request, signed in the same manner, and by the same person who signed the proposal.

SAMPLE SERVICES AGREEMENT

Included in this package is a sample of the standard “Services Agreement” used by the City.

INSURANCE REQUIREMENTS

Attached is a copy of the City’s current insurance requirements (Form 410-33), Attachment 1.

INDEPENDENT CONTRACTOR

The successful contractor is an independent contractor. THE INDEPENDENT CONTRACTOR IS NOT

ENTITLED TO WORKERS’ COMPENSATION BENEFITS. AN INDEPENDENT CONTRACTOR IS

OBLIGATED TO PAY FEDERAL AND STATE INCOME TAX ON ANY MONIES EARNED

PURSUANT TO THE CONTRACT RELATIONSHIP. ADDITIONALLY, IT IS UNDERSTOOD THAT

THE INDEPENDENT CONTRACTOR IS NOT ENTITLED TO UNEMPLOYMENT INSURANCE

BENEFITS UNLESS UNEMPLOYMENT COMPENSATION COVERAGE IS PROVIDED BY THE

INDEPENDENT CONTRACTOR OR SOME ENTITY OTHER THAN THE CITY OF AURORA,

COLORADO.

SUBLETTING OF CONTRACT

The Contractor will agree not to assign or sublet the whole or any part of the contract without the prior written consent of the City.

CHANGES IN SCOPE OF SERVICES

The City Project Manager will agree that any considerable change of scope in the services to be performed after the original contract has been signed shall be documented as a written change order, accepted by all parties, and made a part of the original contract by amendment.

Attachment 1

INSURANCE REQUIREMENTS

During the term of this Agreement and until final acceptance by the City of all work covered by the Purchase Order or contract, the Contractor performing services under this agreement shall provide, pay for and maintain in full force and effect the types and minimum limits of insurance, as indicated below, covering the Contractor, their employees, subcontractors or representatives, along with the activities of any and all subcontractors retained by the or the activities of anyone employed by any of them, or their representatives or anyone for whose acts they may be liable.

A. Commercial General Liability Insurance. The Contractor shall maintain commercial general liability insurance covering all operations by or on behalf of the Contractor on a per occurrence basis against claims for personal injury (including bodily injury and death) and property damage (including loss of use). Coverage will include, if appropriate for the scope of services: Products and Completed Operations, Contractual Liability and a Waiver of Subrogation. The City, its elected and appointed officials, employees, agents and representatives shall be named as Additional Insureds by endorsement.

Minimum limits:

$1,000,000 each occurrence $2,000,000 general aggregate $2,000,000 personal and advertising injury

B. Commercial Automobile Liability Insurance. The Contractor will maintain business automobile liability covering liability arising out of any auto (including owned, non-owned and hired vehicles). Coverage will include Owner as an Additional Insured and the policy shall include Waiver of Subrogation. Minimum Limits: $1,000,000 combined single limit each accident.

C. Workers’ Compensation and Employers Liability Insurance. The Contractor shall maintain Worker’s Compensation Insurance with limits in accordance with the provisions of the Workers’ Compensation Act, as amended, by the State of Colorado. Additionally, the Contractor shall maintain Employers Liability Insurance with minimum limits of $1,000,000 bodily injury for each accident, $1,000,000 bodily injury by disease each employee and $1,000,000 bodily injury disease aggregate.

D. Umbrella/Excess Liability Insurance. The Contractor shall maintain umbrella/excess liability insurance on an occurrence basis in excess of the underlying insurance described in this agreement which is as least as broad as the underlying policies. Policy limits with minimum limits of not less than Two Million Dollars ($2,000,000) per occurrence. The City, its elected and appointed officials, employees, agents and representatives shall be named as Additional Insureds by endorsement.

E. Commercial Crime Insurance. Contractor will maintain a commercial crime insurance policy providing coverage for the loss of money or securities due to employee dishonesty, forgery or alteration of negotiable instruments, a loss inside and outside the premises or banking premises, computer fraud or the good faith acceptance of counterfeit money orders or paper currency. Said policy shall have minimum limits of $1,000,000 per occurrence.

F. Subcontractor's Insurance It shall be the responsibility of the Contractor to ensure that subcontractors maintain:

A. Commercial General Liability Insurance with minimum limits of $1,000,000 per occurrence, $2,000,000 general aggregate and shall name the City of Aurora as an additional insured; and

B. Worker’s Compensation Insurance with limits in accordance with the provisions of the Workers’ Compensation Act, as amended, by the State of Colorado and Employers Liability Insurance with minimum limits of $1,000,000 bodily injury for each accident, $1,000,000 bodily injury by disease each employee and $1,000,000 bodily injury disease aggregate.

C. Commercial Automobile Liability Insurance. The Subcontractor will maintain business automobile liability covering liability arising out of any auto (including owned, non-owned and hired vehicles). Coverage will include Owner as an Additional Insured and the policy shall include Waiver of Subrogation. Minimum Limits: $1,000,000 combined single limit each accident.

D. Commercial Crime Insurance. Contractor will maintain a commercial crime insurance policy providing coverage for the loss of money or securities due to employee dishonesty, forgery or alteration of negotiable instruments, a loss inside and outside the premises or banking premises, computer fraud or the good faith acceptance of counterfeit money orders or paper currency. Said policy shall have minimum limits of $1,000,000 per occurrence.

The Contractor is responsible for verifying that the subcontractor’s insurance is in effect prior to commencement of work and throughout the time that the subcontractor performs work on the project.

Any subcontractor which ceases to provide insurance coverage as set forth above must be removed from the project until such time that insurance coverage can be verified as in full force and effect.

G. Limits of Insurance. The total limits of general and excess liability insurance set forth above may be provided to the City using a combination of primary and excess liability insurance.

H. Additional Insured. The Contractor shall name the City of Aurora, its elected and appointed officials, employees, agents and representatives as additional insureds by endorsement for the Commercial General Liability, Auto Liability, and Excess Liability insurance policies and the certificate of insurance will include this specific language along with a copy of the endorsement.

I. Certificates of Insurance. Upon the execution of this Agreement, the Contractor shall provide certificates of insurance to the City of Aurora demonstrating that at the minimum coverages required herein are in effect. Contractor agrees that the required coverages will not lapse or be reduced, canceled, non-renewed or materially changed without thirty (30) days prior written notice to the City. All certificates of insurance must be kept in force throughout the duration of the services. If any of Contractor’s or its subcontractor’s coverage is renewed at any time prior to completion of the services, the Contractor shall be responsible for obtaining updated insurance certificates for itself and such subcontractors from the respective insurance carriers and forwarding the replacement certificates to the City within Ten (10) days of the expiration date of any previously delivered certificate.

The minimum A.M. Best rating of each primary insurer shall be A- X and the minimum A.M. Best rating of each excess insurer shall be A- VIII. The Contractor shall provide copies of insurance policies to the City Risk Manager upon request.

Any of the minimum limits of insurance set out herein may be raised or lowered at the sole discretion of the Risk Manager for the City of Aurora in response to the particular circumstances giving rise to the contract. The Contractor’s policy will be primary and non-contributory with respect to any and all insurance policies purchased by the City.

Given the scope of services requires Contractor to exercise professional judgment, the Contractor shall also maintain an Errors or Omissions or a Professional Liability Insurance policy.

J. Professional Liability Insurance. The Contractor shall maintain professional liability insurance with minimum limits of Two Million Dollars ($2,000,000) per claim, covering those claims which arise out of the negligent acts or omissions of the Contractor, its Subcontractor and any other parties for whom it may be liable including without limitation, bodily injury, personal injury, and property damage.

Professional Liability Insurance shall be carried on a claims-made basis maintained in full force and effect for the term of this Agreement and, to the extent possible, for a minimum period of Three (3) years after the completion of any and all of Contractor’s Services hereunder. Any retroactive date or prior acts exclusion to which such coverage is subject shall predate both the date upon which any services hereunder are commenced and the date of this Agreement. In the event that coverage is renewed during the original term of any subsequent term of this agreement, endorsement(s) for the new policy(ies) shall be delivered within Ten (10) days after renewal.

Form No. 410-33 Updated 7/9/2026

SECTION VI

REQUEST FOR BUSINESS STATUS

RFP #: R-2519

Please provide us with the information requested below to help us do a better job of soliciting City of Aurora requirements:

The North American Industry Classification System (NAICS) code for this award is .

The small business size standard the City of Aurora designates for this award is __14.5 ______ U.S. dollars Employees

Identify the business size status of your firm based on the above small business size standard:

Large Business

Small Business Enterprise

Please identify if your firm is in one of the following categories:

Minority-owned vendor

Woman-owned vendor

Minority/woman-owned vendor

Veteran

Disabled Veteran

Other

From what source did you learn about this solicitation to which you are now responding?

Website (www.auroragov.org/business)

Newspaper (please name the paper); _____________________________

Fax;

Automatic notice by E-mail;

Telephone call from buyer;

Other (please describe):

Company name, address, phone #, e-mail and point of contact preparing this information.

SECTION VII

LETTER OF INDEMNIFICATION FOR WITHHOLDING CONFIDENTIAL INFORMATION

City of Aurora

Purchasing Services, Suite 5700 15151 E. Alameda Parkway Aurora, Colorado 80012 Phone: 303-739-7100 Fax: 303-739-7509 www.auroragov.org

Re: Request under the Colorado Open Records Act

Request for Proposal Number R-2519

Proposals submitted by consultants in response to the City of Aurora’s Request for Proposal R-2519 are subject to the Colorado Open Records Act. Should the City receive a request for the release of any information in the Consultant’s proposal in accordance with the open records law, the City will review the Consultant’s proposal, giving consideration to the portions that the Consultant indicated contained trade secrets, privileged information, or confidential commercial, financial, geological, or geophysical data, and may release only that information which has not been identified as confidential and/or proprietary in your proposal pursuant to C.R.S. 24-72-201.

By having an authorized officer of the company sign below, consultant agrees to indemnify the City of Aurora for any and all attorney fees that the City may incur in defending the withholding of such information.

Firm Name

By:

Signature

Name (Type or Print)

Title

Date

SECTION VIII

W-9 REQUEST FOR TAX-PAYER IDENTIFICATION FORM

Form W-9 can be found at the following link:

http://www.irs.gov/uac/Form-W-9,-Request-for-Taxpayer-Identification-Number-and-Certification http://www.irs.gov/uac/Form-W-9,-Request-for-Taxpayer-Identification-Number-and-Certification