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Bid # BD-25-1030-0P100-0P110-116436 – RFQ
PR84 Designated CTR—Payment Solutions Project – Clarification Question Responses
| Number |
| Date Received |
| Question |
| 1 |
| 6/13/2025 |
| The title is “Clarified Cost Response Requested for First Option Term”. Does this mean the RMV would like all responses to focus on our proposed pricing option 1, and not provide the same for pricing option 2? In other words, are we correct to assume that “First Option Term” refers to our pricing option number 1? Or does it have another meaning? |
| Answer |
| This is referring to the possible Option Term 1 extension. |
| 2 |
| 6/13/2025 |
| If RMV wants the followup questions answered for both pricing proposals, can we submit two tables/responses for clarity? |
| 3 |
| 6/13/2025 |
| Question 7 asks for the respondent’s Worldpay certification status. Can you clarify which Worldpay certification you’re referring to? |
| Answer |
| Is the bidder Active, Inactive or Other? |
| 4 |
| 6/13/2025 |
| In Question 4.e, could you clarify what aspects you're asking about regarding the management of historical data, transaction records, files, or other related information? |
| Answer |
| The bidder should explain how the above will be managed. |
| 5 |
| 6/13/2025 |
| To ensure we address question 4.d accurately, could you clarify whether you're asking about how we handle change requests during implementation, after go-live, or both—and whether you're referring to technical changes, business process updates, contractual scope changes, or something else? |
| Answer |
| The bidder should explain how all change requests are handled during implementation, and after go-live. |
| 6 |
| 6/13/2025 |
| How does “Discounts. All discounts and adjustments applied to products or services offered. Example: Volume, transactions counts.” differ from “Cost per Transactions”? As per row 12 “Total Cost Per Year – Numbers 1- 6 Summed“, it looks like a total dollar cost should be provided. How should we do that? See questions below. |
| Answer |
| Show us all discounts that apply per fiscal year. |
| 7 |
| 6/13/2025 |
| For rows 4, 7, 9, 10, and 11, is RMV looking for a pricing summary (e.g. 10 cents a transaction) or a total dollar cost? |
0. If yes to total dollar cost, and we need to provide cost estimates based on transaction volume (such as “Discounts - All discounts and adjustments applied to products or services offered. Example: Volume, transactions counts.“) what should we assume as the starting FY 2026 volume? Should we use the RFQ supplied volume for 2024 of 3,123,862 payments for $326,249,803.30?
0. For all subsequent years (FY27, FY28 Option 1, FY29 Option 1; FY30 Option 1) what annual volume growth rate, if any, should we assume?
| Answer |
| 1. Describe how discounts apply by transaction, volume or payments. |
1. Assume a 3% growth rate.
1. Assume a 3% growth rate.
| 8 |
| 6/13/2025 |
| Is there any significance to the fact that for the cost table only some of the years (column headers) say “Option 1”? (FY26, FY27, FY28 Option 1, FY29 Option 1; FY30 Option 1). Do these represent the 3 optional 1-year extensions on PRF-84? |
| Answer |
| This is referring to the possible Option Term 1 extension. |
| 9 |
| 6/13/2025 |
| Line 8 says “Total number of transactions a user or merchant can perform within a specific period.” Please define “user” and “merchant”. |
| Answer |
| Please use “Registry” for both terms. |
| 10 |
| 6/13/2025 |
| For question 6, we will work to migrate historic data that has an operational need into our system at no cost. Could you please clarify the types of data and information that you are expecting to migrate into our system, and the operational need that is met for each type of data or information? |
| Answer |
| This information will be shared with the successful bidder. |
| 11 |
| 6/13/2025 |
| Where RMV uses the term “discount”, are they referring to a discount rate (a set processing fee based on dollars processed) or discounted rates based on different tiers of processing volume? |
| Answer |
| The bidder should provide their pricing model. |
| 12 |
| 6/13/2025 |
| The clarification questions ask about eCheck pricing (row 7: Cost per Transactions), but the RFQ stated in Q&A that eChecks are “Out of scope for this RFQ. Currently, we use FAST for e-check processing.” Can RMV confirm that they want us to provide eCheck pricing? |
| Answer |
| eCheck is out of scope |
| 13 |
| 6/13/2025 |
| Summary Table, page 1: We provided three cost options in our RFQ response. We are proposing to provide a summary table for each of the three cost options. Is MassDOT expecting a summary table to be completed for each cost option or some other format? |
| Answer |
| Please provide three cost responses. |
| 14 |
| 6/13/2025 |
| Summary Table, #6. Historical Records Conversion: Can you please provide examples of what types of data MassDOT may need migrated into the new system; for example: payment method, user accounts, other? |
| Answer |
| This information will be shared with the successful bidder. |