B08_SOL_Attachment_C_-_Past_Performance_Questionnaire_(Fillable_PDF_Form)_(1).pdf
PDF 214 KB Posted
- Attached to
- Peace Corps - Contact Center Services Federal contract opportunity
- Solicitation number
- 140D0424Q0502
About this file
This document is a Past Performance Questionnaire that is part of a federal contract opportunity. The Past Performance Questionnaire is to be completed by the project reference for a quoter's past work, evaluating factors such as the quoter's performance in meeting timeline and budget, providing a qualified team, communication and engagement, and customer satisfaction with services provided. The federal contract opportunity is for Contact Center Services for the Peace Corps' Office of Volunteer Recruitment and Selection Services, solicited by the Department of the Interior's Interior Business Center. The questionnaire requests information on the quoter's experience with lead generation, virtual recruitment, and contact services. It also asks about the quoter's ability to mitigate project risks, maintain a stable workforce, and promptly address and resolve any concerns. The summary evaluation will be used to assess the quoter's past performance and suitability for the current contract opportunity.
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Other files for this federal contract opportunity
| File | Type | Posted |
|---|---|---|
| Sol_140D0424Q0502_Amd_0003.pdf | ||
| B09_SA_AMENDMENT_3_-_RFQ_140D0424Q0502_Continuation_Pages_9_27_2024_(2)_0003.pdf | ||
| Sol_140D0424Q0502_Amd_0002.pdf | ||
| AMENDMENT_2_-_Attachment_A_-_Pricing_Schedule_Template_AMENDED_9_24_2024_0002.xlsx | XLSX spreadsheet | |
| AMENDMENT_2_-_Attachment_B_-_PERFORMANCE_WORK_STATEMENT_(PWS)_9_24_2024_0002.pdf | ||
| RFQ_140D0424Q0502_Questions___Answers_0002.pdf | ||
| AMENDMENT_2_-_RFQ_140D0424Q0502_Continuation_Pages_9_24_2024_0002.pdf | ||
| Sol_140D0424Q0502_Amd_0001.pdf | ||
| B08_SOL_Attachment_B_-_PERFORMANCE_WORK_STATEMENT_(PWS)_(1).pdf | ||
| B08_SOL_RFQ_140D0424Q0502.pdf | ||
| B08_SOL_Attachment_D_-_Quality_Assurance_Surveillance_Plan_(QASP)_(1).pdf | ||
| B08_SOL_Attachment_A_-_Pricing_Schedule_Template_(1).xlsx | XLSX spreadsheet | |
| Sol_140D0424Q0502.pdf | ||
| B08_SOL_Attachment_E_-_Limitations_on_Subcontracting_Report_Template_(1).xlsx | XLSX spreadsheet |
Show all 14
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Text version
A Five-Minute Project Reference Check
RETURN VIA EMAIL TO: Mike_McGuire@ibc.doi.gov / Hanna_Mershman@ibc.doi.gov
QUOTER Instructions: Please complete SECTION A and forward to your Project Reference.
PROJECT REFERENCE Instructions: Please complete SECTION B and forward to: Mike_McGuire@ibc.doi.gov / Hanna_Mershman@ibc.doi.gov
SECTION A: (Completed by Quoter)
Quoter’s Business Name:
Name of Designated Reference:
Reference Project Title:
Period of Performance:
Contract Value:
Project Description:
SECTION B: (Completed by Project Reference)
Reference Name: ____________________________________ Role on Project identified above: ________________________________
Please identify the response that best suited to each statement below:
Strongly Disagree
Somewhat Disagree
Neither Agree nor Disagree
Somewhat Agree
Strongly Agree
Project services were related to leads generations, virtual recruitment and/or contact services.
Contractor stayed within the approved project timeline and budget.
Contractor provided and maintained a highly qualified, well-trained and professional team to perform tasks.
Contractor maintained clear communications and demonstrated committed engagement throughout the project.
Contractor provided Contact Services generated high customer satisfaction.
Contractor provided Virtual Recruitment services generated high quality results.
Contractor provided Leads Generation services generated high quality results.
Overall, Contractor performance met expectations.
A Five-Minute Project Reference Check
RETURN VIA EMAIL TO: Mike_McGuire@ibc.doi.gov / Hanna_Mershman@ibc.doi.gov
Contract satisfactorily anticipated, planned for, and mitigated foreseeable project risks.
Contractor maintained a stable workforce. Attrition was minimal or well managed.
Contractor stated experience and qualifications aligned with performance outcomes.
Identified concerns were addressed promptly and resolved quickly.
You would hire this Contractor again for the same or similar work.
Additional Comments:
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