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This Quality Assurance Surveillance Plan outlines performance standards for non-personal investigative delivery services supporting tribal cultural landscape assessments for the Morris K. Udall Foundation. Key deliverables include tribal cultural landscape reports, technical reports, monthly status reports, and addendums. Acceptable quality levels range from inclusion of required information and timely submission to full response to comments and error-free reports. Performance will be evaluated on metrics such as inclusion of required information, response to draft comments, and delivery within timeframes outlined in the associated data item descriptions. Unsatisfactory performance is defined as failure to submit deliverables, while exceptional performance entails error-free deliverables accepted by the due dates. This plan provides standards for the National Center for Environmental Conflict Resolution to assess performance under solicitation number 959006-24-R-0003 for non-personal investigative services supporting tribal landscape assessments on the U.S. West Coast.

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Text version

(vApr2021)

Quality Assurance Surveillance Plan (QASP)

Objective Acceptable Quality Level (AQL) Surveillance

Method Unsatisfactory Marginal Satisfactory Very Good Exceptional Element 1: Quality of Product or Service

Tribal Cultural Landscape Report

No delivery of final deliverables.

STD: Includes some required information, per the associated

CDRL.

- AND -

Responses to 75% of comments on the draft.

Final delivered after the timeline identified in the associated CDRL.

STD: Includes all required information, per

Responses to 90% within 30 calendar days, as identified in the associated CDRL.

STD: Includes all required information, per

Responses to 95% within 20 calendar days, as identified in the associated

CDRL.

STD: Includes all required information, per the associated CDRL.

Responses to 100% of comments on the draft.

within 10 calendar days, as identified in the associated

CDRL.

Review and acceptance of all deliverables by the due date, with all material edits from the draft versions resolved.

Technical Report information, per

STD: Includes all required information, per information, per

Responses to 100% of comments on the draft.

Review and acceptance of all deliverables by the due date, with all material edits from the draft versions resolved.

Method Unsatisfactory Marginal Satisfactory Very Good Exceptional Responses to 75% after the timeline identified in the associated CDRL.

Responses to 90% within 30 calendar days, as identified in the associated CDRL.

Responses to 95% within 20 calendar days, as identified in the associated within 10 calendar days, as identified in the associated

CDRL.

Monthly Status Report information, per

Each monthly report is delivered with no more than 5 uncorrected errors, as provided by the Government upon report review.

- AND –

Delivered later than ten (10) days

STD: Includes all required information, per report is delivered with no more than 2 uncorrected errors, as provided by the Government upon report review.

information, per report is delivered with no more than 1 uncorrected error, as provided by the

Delivered within eight (8) days of

STD: Includes all required

Each monthly report is delivered with no uncorrected errors, as provided by the

Delivered within six

(6) days of the end of each calendar month.

Review and acceptance of all deliverables by the due date, with required information included and material errors from the draft version resolved

Method Unsatisfactory Marginal Satisfactory Very Good Exceptional after the end of each calendar month, per the associated CDRL

Delivered within ten (10) days of the end of each calendar month, per the associated CDRL the end of each calendar month.

Tribal Cultural Landscape Report and Technical Summary Addendum information, per the associated

CDRL.

- AND -

Responses to 75% of comments on the draft.

- AND -

Final delivered after the timeline identified in the associated CDRL.

STD: Includes all required information, per the associated

CDRL.

- AND -

Responses to 90% of comments on the draft.

- AND -

Final delivered within 30 calendar days, as identified in the associated CDRL.

STD: Includes all required information, per the associated

CDRL.

- AND -

Responses to 95% of comments on the draft.

- AND -

Final delivered within 20 calendar days, as identified in the associated

CDRL.

STD: Includes all required information, per the associated CDRL.

- AND -

Responses to 100% of comments on the draft.

- AND -

Final delivered within 10 calendar days, as identified in the associated

CDRL.

Review and acceptance of all deliverables by the due date, with all material edits from the draft versions resolved.

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