B08_Attachment_1_PWS.pdf

Performance Work Statement (PWS)

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PROJECT TITLE: Janitorial/Custodial Services at Consumnes River Preserve

Contents

1.0 Background on the Government’s Requirement

2.0 General Scope of Work

3.0 Overall Objective(s)

4.0 Specific Tasks

5.0 Delivery / Performance Schedule

6.0 Contractor-Furnished Property and/or Material(s)

7.0 Government-Furnished Property, Materials, Services

8.0 Security and Administrative Matters

9.0 Technical Exhibits and Definitions

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1.0 Background on the Government’s Requirement

This is a non-personal services contract to provide janitorial/custodial services as defined in this Performance Work Statement (PWS) at the U.S Bureau of Land Management (BLM) Consumnes River Preserve (CRP) in Galt, CA. The Consumnes River Preserve is a nature preserve of over 51,000 acres located 20 miles south of Sacramento, in the US state of California. The preserve protects a Central Valley remnant that once contained one of the largest expanses of oak tree savanna, riparian oak forest and wetland habitat in North America.

The Preserve receives approximately 50,000 visitors each year and staff range from 6 to 15 employees.

2.0 General Scope of Work

The Contractor shall provide all personnel, labor, equipment, supplies, chemicals, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform janitorial/custodial services as defined in the Performance Work Statement (PWS) except for those items specified as the government furnished preparty and services.

Place of Performance:

CRP includes two (2) buildings and three (3) vault toilets. The Janitorial/Custodial services will be performed at The Visitor Center (approximately 2400 sq feet) located at 13501 Franklin Blvd, Galt, CA 95632, The Farm Center (approximately 1400 sq feet) located at 7300 Desmond Road, Galt, CA 95632. Two (2) vault toilets located in the upper parking lot at the Visitor Center and one (1) vault toilet located one-quarter (0.25 mi.) mile north of the Visitor Center on Franklin Blvd.

Period of Performance:

The period of performance shall be for one (1) Base Year of 12 months and four (4) 12-month option years.

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3.0 Overall Objective(s)

The Contractor will provide Janitorial Services for two (2) buildings and three (3) vault toilets located at the Preserve according to the minimum cleaning frequency outlined below and detailed in Technical Exhibit 1: Cleaning Schedule.

Janitorial Services include cleaning and disinfecting all possible surface areas of buildings and of vault toilets, including building floors, linoleum/laminate floors, carpeted floors, baseboards, windows, ceilings, counters, cabinets, doors, restrooms, exhibit rooms, conference rooms, other common areas, reception areas, and storage areas, each of which are made of distinct materials that require distinct cleaning products and cleaning methods.

3.1 Janitorial Services shall be performed three times per week at three (3) vault toilets and at one (1) building, The Visitor Center.

3.1.1. The Visitor Center, located at 13501 Franklin Blvd., Galt, CA 95632.

3.1.2. The Visitor Center office area has seven (7) offices, one (1) employee entrance area, one (1) copier/server room, one (1) kitchen, one (1) conference room, and one (1) interior storage area.

3.1.3. The Visitor Center display area has one (1) exhibit room with a reception area and two (2) restrooms with a common entrance hallway.

3.1.3.1.Both sides have carpeted areas, and the kitchen and all restrooms have linoleum floors.

3.1.4. Two (2) vault toilets located in the upper parking lot at the Visitor Center and one (1) vault toilet located one-quarter (0.25 mi.)

mile north of the Visitor Center on Franklin Blvd.

3.1.5. The Preserve’s three vault toilets are prefabricated, poured-concrete structures installed at two of the Preserve’s parking lots.

3.1.6. Each vault toilet contains concrete walls and floors with a single plastic toilet riser.

3.3.3 Each toilet has lockable toilet paper racks that hold up to five rolls of paper.

3.3.4. Each toilet also contains a small, plastic garbage can.

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3.3.5. Two of the three vault toilets have lights and small, stationary windows.

3.2. Janitorial Services shall be performed as an on-call service, approximately 2 to 6 times a year at The Farm Center.

3.2.1. The Farm Center, located at 7300 Desmond Road, Galt, CA 95632.

3.2.2. The Farm Center facility is a 1970’s, single-story, ranch-style house located approximately 1.5 miles from the Visitor Center.

3.2.3. The Farm Center has three (3) bedrooms, one (1) main entrance area, one (1) kitchen, one (1) dining room area, one (1) living room, three (3) restrooms, one (1) laundry area, and several small closets and storage areas.

3.2.4. The Farm Center has both carpeted and linoleum floors.

3.2.5. A trash dumpster and recycling dumpster are located at the Farm Center.

This minimum cleaning schedule shall be adhered to unless otherwise specified in the Tasks section of this PWS and the contract.

3.4. Janitorial Services include cleaning and disinfecting all possible surface areas of buildings and of vault toilets, including building floors, linoleum/laminate floors, carpeted floors, baseboards, windows, ceilings, counters, cabinets, doors, restrooms, exhibit rooms, conference rooms, other common areas, reception areas, and storage areas, each of which are made of distinct materials that require distinct cleaning products and cleaning methods.

3.5. Janitorial Services also include fully re-stocking disposable restroom and vault toilet supplies, such as toilet paper, paper towels, soap, trash bags, and deodorizers.

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4.0 Specific Tasks

Task 1: Remove Trash and Recycling. According to the Cleaning Schedule.

Empty and return all trash and recycling containers to their original location and proper position. This includes trash receptacles located in the vault toilets and on the deck outside of the Visitor Center employee entrance. Boxes, cans, papers and other material placed near a trash or recycling receptacle and marked “TRASH” or “RECYCLE” shall be removed and placed into the appropriate trash dumpster of recycling dumpster. Any obviously soiled or torn plastic trash and recycling receptacle liners shall be replaced.

All trash and recycling shall be deposited in the outside trash and recycling dumpsters, respectively, located at the Preserve’s Farm Center. Trash and recycling receptacles shall be left clean, free of foreign matter, and free of odors.

Task 2: Perform General Dusting and Spot Cleaning.

All horizontal surfaces in all locations must be dusted or cleaned to eliminate dust, dirt, debris, insects, and grime. Perform spot cleaning on a continual basis.

Spot cleaning includes, but is not limited to removing, or cleaning smudges, fingerprints, marks, streaks, spills, etc., from washable surfaces of all walls, partitions, vents, grillwork, doors, door guards, door handles, push bars, kick plates, light switches, temperature controls, and fixtures.

After dusting or spot cleaning, a surface shall have a clean, uniform appearance, free of dirt, dust, streaks, spots, and other evidence of soil.

Task 3: Clean and Disinfect Surface Areas.

Completely clean and disinfect all surfaces of sinks, toilet bowls, urinals, lavatories, dispensers, plumbing fixtures, partitions, dispensers, doors, walls, and other such surfaces, using a germicidal detergent. Disinfect all surfaces of partitions, stalls, stall doors, entry doors, (including handles, kick plates, ventilation grates, metal guards, etc.), and wall areas adjacent to wall mounted lavatories, urinals, and toilets.

After cleaning, receptacles will be free of deposits, dirt, streaks, and odors.

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Task 4: Clean Kitchen Sink and Kitchen Surface Areas Completely clean and disinfect all surfaces of sinks, plumbing fixtures, refrigerators, microwaves, any other appliances, all dispensers, all counter tops, all cabinet doors, all drawer doors, all door or drawer handles, kitchen walls and partitions, and other such kitchen surfaces.

Use the appropriate cleaning, disinfecting, and polishing agents for each surface type or material.

Task 5: Clean All Floors Carpeted Floors: Vacuum carpeted areas so that the carpeted area is free of all visible dirt, dust, debris, litter, and any other stain or discoloration or other foreign matter. All spots, tears, burns, raveling, or other damage shall be brought to the attention of the government representative. All spots shall be cleaned and removed immediately following the carpet manufacturer’s approved methods.

Non-Carpeted, Linoleum, and/or Laminate Floors: sweep, dust-mop, damp-mop, wet-mop, dry-buff, and spray-buff as needed to ensure all non-carpet floors have a uniform, glossy appearance and are free from dirt, dust, debris, scuff marks, heel marks, and any other stain or discoloration or other foreign matter.

All floor maintenance products shall be removed from baseboards, furniture, trash and recycling receptacles, etc. Chairs, trash and recycling receptacles, and other moveable items shall be moved to maintain floors underneath these items. All moved items shall be returned to their original and proper position.

Task 6: Clean all baseboards, trims, and windowsills Clean baseboards, wood trim, windowsills, corners, door thresholds, and other wall/floor edges and thresholds so that they are free from dirt, dust, debris, scuff marks, heel marks, and any other stain or discoloration or other foreign matter.

All surfaces shall be cleaned with a cleaning agent appropriate for each surface type or material.

After cleaning, baseboards, trims, and windowsills are free from all dust, dirt, marks, grease, smudges, scuffs, fingerprints and any other stain or discoloration or other foreign matter.

Task 7: Clean All Interior Windows, Glass, and Mirrors.

Clean all interior windows, glass, and mirrors, including glass in doors, partitions, and display cases. The glass will be cleaned using an appropriate cleaning agent designed for glass and mirrors.

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After cleaning, the glass shall be free from all dust, dirt, marks, grease, smudges, scuffs, fingerprints and any other stain or discoloration or other foreign matter.

Task 8: Descale All Restrooms and Toilets.

Clean and descale all toilet bowls, sinks, bathtubs, and showers.

At least monthly, and as often as needed, perform descaling so that surface areas are free of scale, soap films, and other deposits.

After descaling, surfaces shall be free from streaks, stains, scale, scum, urine deposits, and rust stains.

Task 9: Stock Restroom and Vault Toilet Supplies Contractor shall ensure restrooms and vault toilets are stocked sufficiently so that supplies including toilet tissue, paper towels, soap, and other materials do not run out between services.

No overstocking shall be allowed. If supplies run out prior to the next service date, contractor shall refill within 24 hours of notification.

All supplies shall be stored in designated areas only.

Task 10: Clean Vault Toilets.

In addition to the restroom cleaning services described above, Contractor will clean vault toilet walls, windowsills, doors, handles, and other surfaces using an appropriate cleaning and disinfecting agent.

Sweep and mop concrete floors using an appropriate cleaning and disinfecting agent.

Clean and disinfect toilet seats and covers, including the inside and outside of the vault toilet risers.

Apply a deodorizer and/or air freshener inside the vault toilet room after each cleaning.

After application, the deodorizer and/or air freshener must last until the next cleaning service, without being over-bearing to visitors and others that may be sensitive to perfumes and other odors.

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Task 11: QUARTERLY: Clean Vaulted Ceilings, Interior Rooflines, and High Areas.

All surfaces shall be cleaned quarterly with a dry brush, dry cloth, or cleaning agent appropriate for each area. Contractor shall remove all dust, dirt, cobwebs, spiders, insects, and other foreign matter to provide or maintain a clean appearance.

This cleaning does not include cleaning the taxidermy mounts located throughout the building(s).

Task 12: SEMI-ANNUALLY: Shampoo Carpets.

Shampoo all carpets semi-annually (2 times per year), at least four (4) months from the prior shampooing and using an appropriate cleaning agent and professional carpet cleaning equipment.

All soil and moisture underneath floor mats shall be cleaned and removed, and all floor mats then returned to their normal location so as to not trap any moisture underneath.

TASK 13: AS NEEDED: Clean Drinking Fountains.

The Preserve may, during the period of performance, install a drinking fountain, which may include a water bottle refilling station.

If/when installed, The Contractor shall clean and disinfect with an appropriate cleaning and disinfecting agent all polished metal surfaces, including the orifices and drain, as well as exterior surfaces of the fountain, so that drinking fountain surfaces are free of streaks, stains, spots, smudges, scale, and other obvious soil.

5.0 Delivery / Performance Schedule

5.1. All services shall be performed outside of business hours.

5.2. All Visitor Center Cleaning must be done on Wednesday, Friday, and Sunday in accordance with the PWS task and frequencies.

Alterative days within the “exceptions” of PWS para 8.2 will be determined between the COR and Contractor.

5.3. All three (3) vault toilets will be cleaned on Wednesday, Friday, and Sunday outside of the normal business hours. Alterative days within the “exceptions” of PWS para 8.2 will be determined between the COR and Contractor.

5.4. Farm Center cleaning will be arranged as an on-call basis, at a minimum of once per year, not to exceed six times in a year. Tasks 1- 9 and 11 cleaning will be completed.

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6.0 Contractor-Furnished Property and/or Material(s)

6.1. General: The Contractor shall furnish all personnel, equipment, supplies, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform Janitorial Services as defined in this Performance Work Statement, except for those items specified as government furnished property and services.

Materials: The Contractor shall furnish all materials necessary to meet the requirement of this contract, including environmentally friendly cleaning, polishing, and sanitizing products, except for those items specified as government furnished property and services. The Contractor will purchase and use environmentally preferable cleaning products and chemicals, and paper/plastic products that are certified by Green Seal or Greenguard, for all work performed in this PWS at the CRP.

6.2. N/A

6.3 Equipment: The Contractor shall furnish equipment necessary to meet the requirement of this contract including basic cleaning services and carpet, window, and vaulted ceiling cleaning, except for those items specified as government furnished property and services.

7.0 Government-Furnished Property, Materials, Services

General: The Government shall furnish services, facilities and utilities necessary to perform the work task defined in this Performance Work Statement.

Materials: N/A

Equipment: N/A

Services: The Government will provide Quality Assurance (QA) and Quality Control (QA) through a Quality Assurance Surveillance Plan (QASP), detailed elsewhere in this PWS.

Facilities: The Government will provide an area for storage of limited supplies, such as for brooms, mops and buckets, extra paper products, cleaning agents, etc.

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Utilities: The Government will provide electricity and water in support of cleaning activities. The Contractor shall instruct employees in utilities conservation practices. The contractor shall be responsible for operating under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount to accomplish the work.

8.0 Security and Administrative Matters

8.1. Security: The Contractor shall be responsible for safeguarding all government equipment, information, and property accessed by or provided for, contractor use.

At the close of each work period, government buildings, facilities, equipment, and materials shall be properly secured, including locking gates, locking doors, and activating security alarms.

8.2. Regular Work Hours:

The Visitor Center and vault toilets are open seven (7) days per week, and The Farm Center is open on an as-needed basis.

CRP regular business hours are generally: 07:30am – 5:30pm Monday – Friday, and 08:30am – 5:00pm Saturday – Sunday.

Exceptions to regular business hours include Federal holidays and when the Government facility is closed due to local or national emergencies, administrative closures, or similar Government-directed facility closures.

The Contractor is responsible for conducting business prior to or after the above CRP regular business hours.

8.3. Communications:

“Time” for communications received after 3:00pm, after 12:00 pm locally on Fridays, or after 12:00 pm locally prior to a holiday will not start until the next business day. All times are local Pacific Standard Time.

8.4. Federal Holidays:

The following Federal Legal Holidays are observed:

New Year’s Day Martin Luther King, Jr. Day President’s Day Memorial Day Independence Day Labor Day

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Columbus Day Veterans Day Thanksgiving Day Christmas Day Juneteenth

8.5. Fire Danger Season:

If the Contracting Officer Representative (COR) allows the Contractor to continue work during periods of declared fire danger or season, the Contractor shall comply with all applicable state laws relating to fire prevention and with all special conditions of work as directed by the COR.

8.6 Contractor’s Quality Control Plan (QCP): The Contractor shall develop, implement, and maintain an effective, written Quality Control Plan (QCP) to ensure that all contracted services are performed in accordance with this PWS and other commonly accepted commercial janitorial practices.

8.6.1. The Contractor’s QCP must include measures and procedures to identify, prevent, and ensure non-recurrence of defective services.

8.6.2. The Contractor’s QCP is how they assure themselves that their work complies with the requirement of the contract.

The Contractor shall provide their QCP to the Contracting Officer within 10 business days after contract award.

8.7. Quality Assurance: The government shall surveil and evaluate The Contractor’s performance under this contract in accordance with a Quality Assurance Surveillance Plan (QASP).

8.7.1. The QASP is primarily focused on what the Government must do to ensure that The Contractor has performed in accordance with the performance standards.

8.7.2. The QASP defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

8.8. Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post-award conference convened by the contracting activity or contract administration office in accordance with FAR Subpart 42.5.

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8.8.1. The Contracting Officer, COR, and other Government personnel, as appropriate, may meet periodically with The Contractor to review The Contractor's performance.

8.8.2. At these meetings the contracting officer will apprise The Contractor of how the government views The Contractor's performance and The Contractor will apprise the Government of problems, if any, being experienced.

8.8.3. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

Contracting Officer Representative (COR) and Alternate: A COR or their Alternate, who is identified by a separate letter of designation, monitors all technical aspects of the contract, and assists in contract administration.

8.9.1. A letter of designation issued to the COR, a copy of which is sent to The Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates.

8.9.2. A COR is not authorized to change any of the terms and conditions of the resulting order.

8.9.3 A COR is authorized to perform the following functions:

• assure that The Contractor performs the technical requirements of the contract.

• perform inspections necessary in connection with contract performance.

• maintain written and oral communications with The Contractor concerning technical aspects of the contract.

• issue written interpretations of technical requirements, including Government drawings, designs, specifications.

• monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies.

• coordinate availability of government furnished property.

• and provide site entry of Contractor personnel.

8.10. Contractor’s Contract Manager: The Contractor shall provide a Contract Manager who shall be responsible for the performance of the work. The name and contact information of this person, and at least one alternate who shall act for The Contractor when the manager is absent, shall be designated in writing to the Contracting Officer.

8.10.1. The Contract Manager or their Alternate shall have full authority to act for The Contractor on all contract matters relating to daily operation of this contract.

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8.10.2. The contract manager or alternate shall be available during regular business hours, except recognized holidays or during a government closure.

8.11. Identification of Contractor Employees: All contract personnel working in situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials.

Organizational Conflict of Interest: Contractor and subcontractor personnel performing work under this contract may receive, have access to, or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications, or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5.

8.11.1. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI.

8.11.2. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as they deem necessary, including prohibiting The Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

8.12. COR Recommendation(s): The COR will consider all evaluations and any other pertinent information, including Contractor self-assessment, their GQP, and the QASP, and will prepare a report to the Contracting Officer with findings and recommendation(s) if any of the work is not performed to the standards detailed herein.

8.12.1. The Contractor will be provided a copy of the draft findings and recommendations of the COR and will be afforded the opportunity to identify factual errors.

8.12.2. The COR's draft recommendation is not subject to negotiation and the COR will not engage in discussions with The Contractor.

8.12.3. Any errors identified by The Contractor will be addressed by the COR in their final report, a copy of which will be provided to The Contractor at the same time the report is submitted to the Contracting Officer.

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8.13. Payment Determination(s): The Contracting Officer may meet with the COR to discuss the COR's recommendation(s) and report(s), to assist the Contracting Officer in making a final determination in writing as to the percentage of work successfully completed, and the resulting payment to be made.

8.13.1. A copy of the determination shall be provided to The Contractor no later than 45 calendar days after the end of the period being evaluated.

8.13.2. All Contracting Officer decisions regarding Disincentives are unilateral decisions made solely at the discretion of the Government.

8.14. Deduction(s): Notwithstanding any other clause of this contract, deduction of any Disincentive shall be made within the later of 60 days after the end of the evaluation period or 30 days after receipt of an approved invoice.

9.0 Technical Exhibits and Definitions

Standard Definitions:

Physical Condition The Physical appearance of Federal equipment or facilities that considers cracks, chips, dents, abrasions, rust, corrosion, general cleanliness, vibration, operating temperature, and discoloration and other items as identified by the COR. Physical condition may be determined by visual as well as diagnostic means.

Contractor.

A supplier or vendor awarded a contract to provide specific supplies or services to the government. The term used in this contract refers to the prime or awardee.

Contracting Officer (CO) The Secretary of the Interior or designated authorized representative who is the only agent capable of signing a federal award or obligating funds.

Contracting Officer’s Representative (COR)

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The Contracting Officer’s designated representative as indicated in a delegation of authority letter. This individual has authority to provide technical direction to The Contractor if that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

DEFECTIVE SERVICE.

A service output that does not meet the standard of performance associated with the Performance Work Statement.

DELIVERABLE.

Anything that can be physically delivered including, for example, non-manufactured things such as meeting minutes or reports.

KEY PERSONNEL.

Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the Performance Work Statement. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

PHYSICAL SECURITY.

Actions that prevent the loss or damage of Government property.

Quality Assurance (QA) Surveillance of Contractor performance to determine performance requirements are met.

Performance Requirements Summary (PRS) (see Technical Exhibit below) The PRS identifies the key performance indicators of the Contract that will be evaluated by the Government to assure Contract performance standards are met by the Contractor.

Quality Control Those actions taken by the Contractor to control the production of goods or services so that they meet the requirements of the performance work statement.

SUBCONTRACTOR.

One that enters a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

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WORKDAY.

The number of hours per day The Contractor provides services in accordance with the contract.

WORK WEEK.

Monday through Friday, unless specified otherwise.

9.1. ACRONYMS LIST

BLM U.S. Bureau of Land Management CO Contracting Officer COR Contracting Officer Representative CRP Cosumnes River Preserve FAR Federal Acquisition Regulation GR Government Representative POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program

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Technical Exhibits:

Technical Exhibit 1: Cleaning Schedule Janitorial Services Minimum Cleaning Frequency Schedule

TYPE S M T W TH F SA PERIODIC

SERVICES

Visitor Center Building (1) X X X QUARTERLY

Vault Toilets (3) X X X QUARTERLY

Farm Center Building (1) X QUARTERLY

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Technical Exhibit 2: Deliverables Schedule

DELIVERABLE FREQUENCY FORMAT SUBMIT TO

Quality Control Plan (QCP)

Once

.docx Microsoft Word File

Bureau of Land Management Fiscal / Business Services Suite W1623 2800 Cottage Way Sacramento, CA 95825

Visitor Center and Vault Toilets Janitorial Services

Per Attachment 1

N/A

Bureau of Land Management Cosumnes River Preserve 13501 Franklin Blvd.

Galt, CA 95632

Farm Center Building Janitorial Services

Per Attachment 1

N/A

Bureau of Land Management Cosumnes River Preserve 13501 Franklin Blvd.

Galt, CA 95632

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Technical Exhibit 3: Performance Requirements Summary (PRS)

The Contractor service requirements are summarized into performance objectives that relate directly to mission essential items.

The performance threshold briefly describes the minimum acceptable levels of service required for each requirement.

These thresholds are critical to mission success.

Work Tasks to be Performed

Acceptable Quality Level

Method of Surveillance

Consequences, Remedies, and/or Deduction(s)

Task(s) 1-3 Review Monitoring Plans and Assessment Strategies.

No more than 1 unsatisfactory inspection result per week.

The COR or another Government Representative will inspect the facilities in-person twice per week.

For 1 unsatisfactory inspection, the COR will document this and inform the Contractor what must be improved.

For 2 unsatisfactory inspections, a 5% deduction from the invoice for that Period of Performance.

For 3 unsatisfactory inspections, a 10% deduction.

Tasks 4-7:

Review Monitoring Plans and Assessment Strategies.

No more than 1

Representative will inspect the facilities in-person twice per week.

For 1 unsatisfactory inspection, the COR will document this and inform the Contractor what must be improved.

For 2 unsatisfactory inspections, a 5% deduction from the invoice for that Period of Performance.

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Tasks 8-10:

Review Monitoring Plans and Assessment Strategies.

No more than 1

Representative will inspect the facilities in-person twice per week.

For 1 unsatisfactory inspection, the COR will document this and inform the Contractor what must be improved.

For 2 unsatisfactory inspections, a 5% deduction from the invoice for that Period of Performance.

Tasks 11-12:

Review Monitoring Plans and Assessment Strategies.

For unsatisfactory inspection, a 10% deduction from the invoice for that Period of Performance.