B08_ATTACHMENT_0005_ACAD_DR700A_Polymer_Concrete_Installation_Manual.pdf

ACO Drain

Site Installation Manual

Polymer Concrete Trench Drain Systems

888-490-9552 www.acousa.com

PO

LYM

ER C

O

N C

RETE TREN

C

H D

RA

IN

SYSTEM

S

ACO Drain consists of a full range of modular channels with captive grates.

Systems include catch basins, end caps and other accessories.

When installed correctly, ACO Drain products are designed to withstand a variety of loadings as classified by EN 1433—the only standards specifically for trench drain systems.

Getting Started

Contents

Getting Started 1

Health and Safety 2

Installation Sections 3

1. Excavation 5

2. On-site Fabrications 6

Cutting Channels & Tee Junctions 6

Miters, Corners, Bends & Radius 7

3. Pipe Connections 8

4. Connection with Underground Piping 9

5. Positioning of Channels 10

Installation Device 10

Patty Method 11

Hanging Methods 12

6. Catch Basin Blanking Plates 14

7. Pouring Concrete 15

8. Pavement Finishing 16

Concrete 16

Asphalt 17

Brick Pavers 17

9. Fitting / Removing Grates 18

10. Final Inspection & Maintenance 21

Polymer concrete products should be handled with care, as they can be damaged by impact from other products or machinery.

Typical equipment necessary for installation may include:

� Excavating equipment

� String-line and laser level

� Measuring tools

� Masonry drill, grinder and/or saw

� Rubber mallet

� Concrete - 4,000 psi recommended compressive strength

� Gloves, respirator and eye protection

LYM

ER C

O

N C

RETE TREN

C

H D

RA

IN

SYSTEM

S

ACO DRAIN

Male End (downstream) female end (upstream)

Direction Arrow

Channel Sequence Number

System Numbering - Each end of the channel indicates the number of the channel that will connect to it, not the flow direction.

Only required for QuickLok® Grates

Supplied by others

Health and Safety Polymer Concrete Products are manufactured using synthetic resin, mineral aggregates and curing agents.

Main hazards include:

� Abrasive damage to hands.

� Inhalation of dust from grinding, cutting, or drilling.

� Projection of small fragments from grinding, cutting, etc.

Gloves, eye protection and respirators should be worn to avoid these hazards.

Metal Grates Grates are typically made from either cast or fabricated metals.

Main hazards include:

� Abrasive damage/cuts to hands � Inhalation of dust from grinding or cutting.

� Projection of small fragments from grinding, cutting, etc.; flammable items should be removed from area.

Gloves, eye protection and respirators should be worn to avoid these hazards.

Operations should be conducted away from areas of fire or explosion hazard.

Make sure arrows molded on sides of channel all point in the intended direction of flow (outlet point).

MaleFemale

LYM

ER C

O

N C

RETE TREN

C

H D

RA

IN

SYSTEM

S

These illustrations are a guide for typical ground conditions only.

Engineering advice should be taken. Refer to www.acousa.com for further information.

An installed ACO Drain System should incorporate the following:

� Correct grate type.

� Correct channel type and size.

� Recommended grade 4,000 psi compressive strength cement concrete surround.

� Concrete surround dimensions are minimum dimensions and engineering advice should be taken to confirm appropriate for the specific project.

� Concrete surround should typically be the same thickness as the concrete slab.

Poor site conditions and low load bearing pavement will require an increase in these dimensions to meet both vertical and lateral loads.

Reinforcing steel may be required within the slab and around the trench drain - engineering advice should be sought to determine bar size and configuration.

For Load Class F applications, ACO recommends using the concrete anchors offered with PowerDrain.

Installation Sections

See table

pg. 5

See table pg. 5 See table pg. 5

Pavers

Subgrade

See table

pg. 5

See table pg. 5 See table pg. 5

Pavers

Subgrade

Pavers - EN 1433 Class A - F

Pavers - EN 1433 Class A - B only

LYM

ER C

O

N C

RETE TREN

C

H D

RA

IN

SYSTEM

S

ACO DRAIN

See table

pg. 5

See table pg. 5 See table pg. 5

Asphalt

Subgrade

Concrete

See table

pg. 5

See table pg. 5 See table pg. 5

Subgrade

Concrete

Expansion Joint per engineer’s details

See table

pg. 5

See table pg. 5 See table pg. 5

Subgrade

Asphalt

Concrete

Asphalt - EN 1433 Class A - C only

Concrete - EN 1433 Class A - F

Asphalt - EN 1433 Class A - F

LYM

ER C

O

N C

RETE TREN

C

H D

RA

IN

SYSTEM

S

1. For sloped systems, excavate base of trench to roughly follow fall of trench run.

� Ensure loose material is removed from trench and base is well compacted.

� Run string line, or laser, at finished surface level along full length of proposed trench run to ensure trench is installed to grade.

� In concrete pavements ensure an allowance is made for expansion/ isolation joints, if necessary, to allow movement due to thermal expansion/ contraction.

Load Class A B C D E F

4" channel 4" 4" 6" 6" 8" 8"

8" channel 4" 4" 6" 8" 8" 10"

12" channel 6" 6" 8" 12" 12" 12"

Excavate trench to accommodate drain system. Excavations must be made around the center line of proposed drainage run and catch basin.

Trench must be big enough to accommodate each of the following:

� Channel/catch basin width and depth dimensions.

� Concrete surround dimensions*.

Excavation x x

ACO Drain Channel

Finished Surface

See table below for recommended dimensions

Form Board if requiredTrench Profile x

10, 010, 010, 010, 010, 010, 010, 010, 010

9, 8, 7, 6, 5, 4, 3

Sloped system

Constant depth system

Concrete Surround Dimensions* (x)

NOTE: Check product literature for overall product depth. Add additional measurement for concrete surround from table at left.

* These dimensions are recommended minimums only, based on recommended 4,000 psi concrete.

Ground conditions will affect actual dimension required; engineering advice should be sought. Minimum concrete surround should be same thickness as surrounding slab depth.

LYM

ER C

O

N C

RETE TREN

C

H D

RA

IN

SYSTEM

S

ACO DRAIN

When cutting channels and/or grates, gloves, protective eye wear and respirator or mask are recommended.

CUTTING CHANNELS

Required to form miters, tee junctions and non-standard lengths. Most fabrications can be completed on site.

ACO offers a custom fabrication service for more complex fabrications. Contact ACO Technical Department for further information.

Channels should be cut with a masonry or diamond disc saw. Grates should be cut with band saw, or similar, with suitable blade.

A 2-part rigid resin glue (ACO Bond) can be used to bond cut surfaces together, if required.

If corrosive liquids are transported in trench, joints should be properly sealed.

Ensure the sealant/adhesive used is chemically resistant.

Tee Junctions Tee junctions are when an opening is cut into the side of one channel and another channel is positioned up to this opening.

All half-meter channels provide molded guides for side removal. For other channels, mark the area in channel wall to be removed by butting channels together and marking profile of interior of channel.

NOTE: Edge rail should be left intact to provide additional strength and seating for grate.

Cut opening on the side of the channel

Side Wall cut-out

On-Site Fabrications

LYM

ER C

O

N C

RETE TREN

C

H D

RA

IN

SYSTEM

S

MITERS

Corners Formed by cutting channels to required angle and butting together.

For heavy duty applications (Load Class D-F), mitered grates are not recommended. A tee joint is suggested to give grate maximum support.

Channels are mitered;

grates are shown as tee joint.

Channels mitered at 45° angle

Radius Channels can be installed at slight curves by leaving an acceptable gap at the channel joints (acceptable gap to be approved by client). Contact ACO technical services department for additional guidance.

Tight curves/bends For tight curves or bends, miter cut end of each channel and grate to required angle, resulting in a neat finish at joint.

Using half-meter, non-sloping channels allows more segments to be added to the radius.

The gap between channels is reduced, or alternatively a tighter radius can be achieved.

Miter each channel end

Acceptable gap

On-Site Fabrications2

LYM

ER C

O

N C

RETE TREN

C

H D

RA

IN

SYSTEM

S

ACO DRAIN

x x x x x x x x x

Knock-out Symbol

Tap here

Remove knockout or cut hole:

A. Catch Basin - Cut-Out

1. Identify and mark area to be removed

(bracing may be necessary).

2. Material removal: Use cut-off tool, reciprocating saw or band saw to cut opening for required pipe size and location.

B. Channel - Knockout

1. Identify and mark area to be removed

(bracing may be necessary).

2. Material removal: Stand channel upright holding outlet end in hand to absorb impact and prevent cracking.

Using hammer, from inside of channel, carefully tap out required area following around inside of symbol.

3. Use a grinder to dress or enlarge hole for proper pipe insertion.

4. A pipe may be fitted into hole using appropriate sealant/adhesive. If corrosive liquids are transported in trench, ensure sealant or adhesive is chemically resistant.

3. Attach outlet pipe using coupler (by others); If a seal is required, form one using appropriate sealant/adhesive.

If corrosive liquids are transported in trench, ensure sealant or adhesive is chemically resistant.

Pipe Connections3

LYM

ER C

O

N C

RETE TREN

C

H D

RA

IN

SYSTEM

S

Channels may be connected directly to underground piping via:

A. End cap outlets (horizontal outlet).

B. Vertical knockouts (penetrations on underside of channel).

C. In-line catch basin.

D. Catch basin.

CONNECTING CHANNELS TO

CATCH BASINS

Catch basins have guides for channel connection at depths corresponding to invert level of designated channel units (10, 20, 30, 40).

In-Line Catch Basins - cut out black end material at required channel height. Seal joint with flexible sealant. See page 14 for end blanking plate details, if required.

600 Series Catch Basins - stitch drill out polymer concrete panel (100 systems) or cut out black end material (200 and 300 systems) at required height. See page 14 for end blanking plate details, if required.

Connection with Underground Piping4

LYM

ER C

O

N C

RETE TREN

C

H D

RA

IN

SYSTEM

S

ACO DRAIN

Start with outlet. Ensure string-line, or laser is set at top edge of required channel height.

Common methods of positioning channels include:

A. Installation Device B. Patty Method C. Hanging Methods

Positioning of Channels - Installation Devices5

A. Intallation Device A clamping system that fits around the profiled channel end is available to support the channel in place and allow a single pour if required.

Rebar is used to achieved correct height. One device per joint is required, including start and end of the run.

100, 200 & 300 wide versions available.

Parts are supplied with a fully detailed instruction sheet.

Adjustable Clamp fits into recesses on side of channels

Rebar allows easy height adjustments

1. Create required width template using timber sheet or similarly suitable rigid material. Diagrams can be printed from the ACO website.

2. Start at outlet. Drive #4 or #5 rebar into ground to hold three installation devices spaced using ACO template.

Screw installation device to rebar at required height.

3. Set channels in position but do not lock into position until next channel is in place as this allows some flexibility and movement.

4. Move template and set rebar in place

- always allow two sets of rebar to be installed before placing channels to enable template to be moved to next position.

5. When ready to lock channels in place, ensure channel is positioned such that the fixed clamp fits into recess in channel end.

6. Push adjustable clamp tight onto other side of channel.

7. Push metal wedge into slot to lock adjustable clamp in place, locking channel joint closed. 90° angle on wedge should be flush with channel.

8. Repeat for additional channels.

9. Check channels are at required level -adjust using screws on rebar.

Note: Before concrete installation, channels must be internally braced with plywood or by installing grate with a spacer. Refer to page 15 for more information.

LYM

ER C

O

N C

RETE TREN

C

H D

RA

IN

SYSTEM

S

Positioning of Channels - Patty Method5

Male

Female

As per table (pg. 5)

Work away from outlet

ACO DRAIN

Concrete Key

Avoid concrete/dirt at joint

B. Patty Method

1. Set catch basin (or outlet channel) on bed of concrete to required height (see page 5 for concrete dimensions).

Connect and seal outlet pipe.

2. Using low slump concrete, create patties at intervals to support channels.

Allow two patties per channel, spaced such that no concrete material is trapped in joint, creating gaps.

Note: Patties should be sized to provide required concrete surround (see page 5).

3. If channels are to be sealed, roughen ends and use a flexible sealant. Check chemical compatibility if required.

Note: Each end of the channel indicates the number of the channel that will connect to it, not the flow direction.

4. Lower channel vertically onto patties.

Position to correct height and alignment ensuring tight connection to previous channel.

5. Add concrete on top of patty to cover concrete keys on side of channel. This prevents movement—or floating— during concrete pour.

6. Continue to lay channels until end of run or next catch basin is reached.

LYM

ER C

O

N C

RETE TREN

C

H D

RA

IN

SYSTEM

S

ACO DRAIN

Boards (anchoring fasteners should be used to prevent floating)

Cross Bar

Spacers allow concrete surface finishing at supports

Use shims to position channel correctly relative to slab

Finished Height

Plywood Bracing

Plywood Bracing

Threaded Rod

Threaded Rod

100 channel: L = 4.65", H = 0.50" 200 channel: L = 8.59", H = 0.75" 300 channel: L = 12.52", H = 0.75"

H

L

1.25"

Saw Cut

Board Supports

Anchoring Fasteners to prevent floating

Spacer

Retrofit installations - use existing slab to anchor supports. Alternatively, form boards can also be used.

C.i Bolting Method - DrainLok/QuickLok® K100, K200, K300, H100, H100K, H200K, H300K will require a long threaded rod and cross bar to fit in the locking bar recesses.

1. Cut boards to length to span excavated trench or form boards (minimum 2 per channel - K200 & K300 will require 3 - 4). Cut spacers to lift supports above finished level. Cut bracing to fit into grate rebate.

2. Drill 5/8" diameter holes in the center of each board and spacer. Drill holes in center of bracing at 19.69" (500 mm) centers to match locking positions.

3. Tighten 5/16" - 18 threaded rod through center of each cross bar. Fit cross bars into channel recesses.

4. Slide bracing, spacers and boards over threaded rods.

5. Lower channels into excavated trench, adjust to required position and height.

Shims may be required beneath boards to achieve required height and ensure channels are level.

6. If channels are to be sealed, roughen ends and use a flexible sealant. Check chemical compatibility, if required.

7. Nail or anchor board supports securely to slab/form boards. This ensures channels are held securely during concrete pour.

Retrofit installation

New installation

Threaded rod and bar

Positioning of Channels - Hanging Methods5

LYM

ER C

O

N C

RETE TREN

C

H D

RA

IN

SYSTEM

S

Positioning of Channels - Hanging Methods5

Retrofit installations - use existing slab to anchor supports. Alternatively, form boards can also be used.

C.ii Bolting Method - PowerLok

S100K, S200K, S300K, H100SK,

H200SK, H300SK will require M10 - 1.5 x 120 mm bolts to screw into widgets in edge rail of channel. This allows the bolt to pass through the spacers, boards and into widget nut.

1. Cut boards to length to span excavated trench or form boards (minimum 2 per channel - S200K & S300K will require 3 - 4 per channel).

Cut spacers to lift supports above finished level.

2. Drill two 5/8" diameter holes in the boards and spacers - width to match widgets in channel rail.

3. Using M10 - 1.5 x 120 mm bolts with washers, bolt board and spacer to channel - do not overtighten. If using torque wrench do not set higher than 15 ft. lbs.

4. Lower channels into excavated trench, adjust to required position and height.

Packing material may be required beneath boards to achieve required height and to ensure channels are level.

5. If channels are to be sealed, roughen ends and use a flexible sealant. Check chemical compatibility, if required.

6. Nail or bolt board supports securely to slab/form boards. This ensures channels are held securely during concrete pour.

Widgets in edge rail

Saw cut

Board Supports

Anchoring Fasteners to prevent floating

Spacer

Board (anchoring fasteners to prevent floating)

Finished Height

Spacers allow concrete surface finishing

New installation

Retrofit installation

LYM

ER C

O

N C

RETE TREN

C

H D

RA

IN

SYSTEM

S

ACO DRAIN

All in-line catch basin tops and the 200 mm and 300 mm wide 600 Series catch basin tops have open end rails to allow for connection of channels on both ends of the basin.

Blanking plates are supplied to prevent concrete ingress during the concrete pour when channel connection does not close end rail openings. Blanking plates match catch basin edge rail - galvanized, stainless, or coated black steel to match color of iron rails.

To close off the entire opening where no channel is connecting, simply push down over the polymer concrete bridge.

Push Blanking Plate down over the Polymer Concrete Bridge

Where a channel is connecting into a Series 600 catch basin, the blanking plate can be cut, removing the center where the channel connects.

Blanking Plate cut down to fit Channel Opening.

Catch Basin Blanking Plates6

LYM

ER C

O

N C

RETE TREN

C

H D

RA

IN

SYSTEM

S

Once first lift has hardened, remaining concrete surround can be poured.

Concrete should be poured evenly (both sides of channel) and carefully to avoid dislodging channels. A wand type concrete vibrator should be used to ensure concrete distributes evenly around channels.

Channel Anchors For Load class F applications, ACO recommends using the concrete anchors offered with PowerDrain® (part

no. 97496). Metal anchors are attached through punched out hole in edge rail.

Channel Bracing To prevent channel wall and joints from distortion by weight of concrete, grates or 3/4" plywood sections (cut to create a snug fit) should be placed in the grate rebate of channel.

If grates are used, they should be suitably protected from concrete contamination during concreting (wrapped in plastic or masking tape) and should be laid to bridge channel joints to aid alignment.

Shims (or washers) should be placed along one side to maintain a clearance gap.

Concrete Pour If using closing/outlet end caps with channels 1-15 remove unused spigot to ensure sufficient concrete coverage.

To prevent concrete from filling channel body, cover open areas with plywood or similar (bracing should suffice).

Recommended that concrete have compressive strength of 4,000 psi.

If using hanging method and channels are securely in position, first concrete lift should come approximately 2" (50 mm) up sides of channels.

Shim

Second Lift

First Lift

Anchor Bolt

Pouring Concrete7

LYM

ER C

O

N C

RETE TREN

C

H D

RA

IN

SYSTEM

S

ACO DRAIN

Finished Concrete to have slight slope down to Channel

Approx.

45°

Concrete

3 mm

Grating

Transverse Joint

Original slab

Align with Channel Joint

Expansion Joint

To finish installation, trowel concrete flat and taper down to channel edge. The top of adjacent pavement must be above the grate level (approximately 1/8"), this ensures all liquids drain into the channel.

Once concrete has cured 24 hours, remove bracing and/or grate protection.

Fit grates - see pages 18–20.

Expansion joints Transverse joints (perpendicular to the channel) are required to prevent surface cracking in the slab. Such joints should be positioned at channel joints to prevent channels from cracking. If such spacing is not possible, a cut must be made at the appropriate location through the channel and sealed with flexible sealant.

Longitudinal expansion/isolation joints should be continuous and flexible. They must be provided between the concrete surround and surrounding slab and may be varied to suit concrete surround width by up to a 3' (1 m) from the channel.

If the joint is dowelled, debonding should be provided. ACO recommends seeking engineering advice.

Pavement Finishing8

Concrete

LYM

ER C

O

N C

RETE TREN

C

H D

RA

IN

SYSTEM

S

For applications where asphalt can be applied directly up to channel edge, see appropriate channel/installation detail.

ACO recommends for applications over Load Class C, a full concrete surround be used. See page 4 for concrete haunch details.

CAUTION: To prevent damage to channels and grates, protect channel between concrete pour and application of asphalt and when rolling asphalt.

Asphalt must be above grate level by approximately 1/8", this ensures all liquids drain into channel.

Once pavement is finished, remove bracing and/or grate protection. Fit grates - see pages 18–20.

For applications where brick pavers can be installed directly up to channel edge, see appropriate channel/installation detail. ACO recommends for applications over Load Class B, a full concrete surround be used. See page 4 for concrete haunch details.

Brick pavers adjacent to channel MUST be fully bonded to concrete haunch.

This prevents movement of bricks and possible damage to channel. Subsequent pavers can be bedded on compacted sand.

Bricks must be above grate level by approximately 1/8", this ensures all liquids drain into channel.

Once pavement is finished, remove bracing and/or grate protection. Fit grates - see pages 18–20.

Concrete

3 mm

Grating

First Course bonded to Concrete Haunch

Concrete

3 mm

Grating

Approx.

45°

Finished asphalt to have slight slope down to channel

Base Course

Brick PaversAsphalt

Pavement Finishing8

LYM

ER C

O

N C

RETE TREN

C

H D

RA

IN

SYSTEM

S

ACO DRAIN

1. DrainLok grates only - DrainLok grates do not require a locking bar -clips in the grate fit into recesses in the steel edge rail to hold grates securely in place. Drainlok grates require a metal edge rail.

QuickLok® grates only - Fit QuickLok bar in channel wall recesses by rotating clockwise.

K100 - Use hammer to tap into place, so that serrated ends grip in recess.

K200/K300 - Use plastic safety clip to hold bar in place.

ACO DRAIN

ACO DRAIN

ACO DRAIN

2. To install grate, align clips in underside of grate with recesses in edge rail.

Push down/stand on grate until it clicks into position.

3. To remove first grate, insert grate removal tool under grate bar, pull up sharply. Subsequent grates can be removed by hand: grip end of grate and lift sharply. Gloves recommended.

4. QuickLok® grates only - To remove K100 bar, insert grate removal tool into hole at end of bar - lever back serrated section to loosen. K200/K300 - remove plastic clip to remove bar.

Fitting/Removing Grates9

LYM

ER C

O

N C

RETE TREN

C

H D

RA

IN

SYSTEM

S

PowerLok® Grates

To lock:

1. Fit one side of grate under lugs in rail and lower into position. Use hook on removal tool to push clip back to closed position until a click is heard.

To unlock:

1. Slip flat end of grate removal tool into the slot between PowerLok mechanism and edge rail as shown.

2. Rotate through 90˚ until locking mechanism slides across and clicks open.

To remove grates:

1. Insert removal tool under grate bar and lift first grate out, sliding from beneath anti-shunt lugs. Once unlocked, other grates can be removed by hand (use gloves).

PowerDrain® 4-Bolt Grates

To lock:

1. Fit one side of grate under lugs in rail and lower into position.

2. Align bolt into hole and use wrench or socket set to tighten. If using torque wrench, do not set to more than 15

ft. lbs.

To remove grates:

1. Use wrench or socket set to loosen/ remove bolts. Use grate removal tool to lift first grate, sliding from beneath anti-shunt lugs. Once unbolted, other grates can be removed by hand (use gloves).

Fitting/Removing Grates9

LYM

ER C

O

N C

RETE TREN

C

H D

RA

IN

SYSTEM

S

ACO DRAIN

Final Inspection

1. Remove any debris in system and grate rebate. Ensure outlet pipes are clear.

2. Install trash buckets in catch basins, if required.

3. Flush trench run to check for pipe work blockages, unblock if necessary.

4. Empty trash buckets and clean out pipe connections, if necessary. Replace trash buckets.

5. Install grates in proper position ensuring they are securely locked down (pages 18–20).

Drainage system is now ready for use.

Grate Oxidation

Grates are supplied with a temporary protective coating that will eventually wear off.

Regular traffic will buff iron grate surfaces to a smooth, dark finish.

Grates that are not regularly trafficked will oxidize unless regularly painted.

This oxidization is only on the surface and only affect the aesthetics, not the performance of the grates.

Maintenance

Regular inspections of trench drain system are recommended. Frequency will depend on local conditions and environment, but should at least be annually.

Inspections should cover:

� Grates and locking devices � Catch basins and trash buckets � Concrete surround and adjacent paving

All items should be inspected for damage, blockage or movement.

Compare with site drawings if necessary.

1. Remove grates - see pages 18–20.

2. Remove debris from channel.

3. Flush channels with water or high pressure washer.

4. Repair damaged surfaces, if necessary, with an appropriate ACO repair kit.

5. Renew joint seals as required.

6. Empty trash buckets and clean out pipe connections.

7. Re-install trash buckets.

8. Re-install grates, ensuring they are locked in place.

Systems with grates that have wide slots may be cleaned with the use of pressured water applied through the grate - debris will be washed to catch basin for removal. (Empty and replace trash bucket).

Final Inspection & Maintenance10

© January 2021 ACO, Inc.

All reasonable care has been taken in compiling the information in this document. All recommendations and suggestions on the use of ACO products are made without guarantee since the conditions of use are beyond the control of the company. It is the customer's responsibility to ensure that each product is fit for its intended purpose and that the actual conditions of use are suitable. ACO, Inc. reserves the right to change products and specifications without notice.

Print #DR700 info@acousa.com www.acousa.com

ACO, Inc.

ACO. creating the future of drainage

West Sales Office 825 W. Beechcraft St.

Casa Grande, AZ 85122 Tel: (520) 421-9988 Toll Free: (888) 490-9552 Fax: (520) 421-9899

Northeast Sales Office 9470 Pinecone Drive Mentor, OH 44060 Tel: (440) 639-7230 Toll free: (800) 543-4764 Fax: (440) 639-7235

Southeast Sales Office 4211 Pleasant Road Fort Mill, SC 29708 Toll free: (800) 543-4764 Fax: (803) 802-1063