B.01_QASP BPA Rev.docx

QUALITY ASSURANCE SURVEILLANCE PLAN

BLANKET PURCHACE AGREEMENT

FOR

COMMERCIAL AERIAL AND GROUND CONSTRUCTION

PHOTOGRAPHY SERVICES

QUALITY ASSURANCE SURVEILLANCE PLAN (QASP)

Blanket Purchase Agreement

Purpose

This Quality Assurance Surveillance Plan (QASP) is a Government developed and applied document used to ensure that systematic quality assurance methods are used in the administration of the Performance-Based Service Acquisition (PBSA) standards included in this blanket purchase agreement. The intent is to ensure that the Contractor performs in accordance with the performance standards/acceptable quality levels contained in the performance work statement; that the Government receives the quality of services called for in the blanket purchase agreement; and, that the Government only pays for the acceptable level of services received.

Scope

It is important to understand the responsibilities of the parties and distinguish between the quality control plan and the QASP. The contractor is responsible for managing and developing a quality control plan to meet the quality standards established in the performance work statement (PWS). The QASP is put in place to provide the Government surveillance and oversight of the contractor’s efforts in fulfilling the terms of the blanket purchase agreement. The QASP is not part of the blanket purchase agreement nor is it intended to duplicate the Contractor’s quality control plan. The Government may provide the Contractor with an information copy of the QASP to support the Contractor’s efforts in developing a quality control plan that will interrelate with the QASP.

Government Resources

The following personnel will implement all surveillance activities:

Contracting Officer - The Contracting Officer ensures performance of all necessary actions for effective contracting, ensures compliance with the terms of the blanket purchase agreement and safeguards the interests of the United States in the agreed relationship. It is the Contracting Officer that assures the Contractor receives impartial, fair and equitable treatment under the blanket purchase agreement. The Contracting Officer is ultimately responsible for the final determination of the adequacy of the Contractor’s performance.

Assigned Contracting Officer: Gerald Garvey Telephone Number: 904-232-3055 Email Address: Gerald.L.Garvey@usace.army.mil

Contract Specialist/Purchasing Agent - is responsible for technical administration of the blanket purchase agreement and assures receipt of all proper Government surveillance documentation is received and in the file from the Contracting Officer’s Representative (COR).

Contracting Officers Representative (COR) - The COR provides detailed technical oversight of the Contractor’s performance and reports his or her findings to the Contracting Officer in a timely, complete and impartial fashion to ensure the Government receives the services procured in accordance with the PWS. While the COR may serve as a direct conduit to provide Government surveillance and feedback to the Contracting Officer on the Contractor’s technical performance, he or she is not empowered to make any contractual commitments or authorize any contractual changes on the Government’s behalf. Any changes that may affect blanket purchase agreement price, terms, or conditions shall be referred to the Contracting Officer for action.

Assigned Contracting Officer’s Representative (COR): Beau Corbett Telephone Number: 904-232-1463 Email Address: Beau.J.Corbett@usace.army.mil

Methods of QA Surveillance The methods of surveillance listed below shall be used in the administration of this QASP.

COR Observations - Indicates that the Contracting Officer’s Representative will be responsible for monitoring the Contractor’s performance in meeting a specific performance standard/acceptable quality level.

Reports - In the case of a written deliverable, COR Review will consist of 100% inspection of the specific deliverable and supporting documentation.

Day to Day support activities - COR Review will consist of periodic inspection or random monitoring. In addition, the COR will complete the QASP checklist monthly and file a copy in the blanket purchase agreement file. COR will annotate date of check in comments section.

Customer Feedback - Customer feedback may be obtained either from the results of formal customer satisfaction surveys or from random customer complaints. Customer complaints, to be considered valid, must set forth clearly and in writing the detailed nature of the complaint, must be signed or emailed and forwarded to the PM or COR who will assess the validity of the complaint and retain it in a documentation file. The PM shall also keep the tabulated results of all customer satisfaction surveys on file. The results of all monitoring activity shall be documented on the Surveillance Checklist or Activity Summary Form. This form will be developed by the requiring activity and provided to the Contracting Officer on a monthly basis.

The specific surveillance method for each performance standard and acceptable quality level is listed in the “Monitoring Method” column of the Performance Requirement Summary (PRS) as follows:

Performance Requirement Summary (PRS). The Government will assess the contractor’s performance compliance based on the following:

2.0. SERVICE DELIVERY

PRS # 1.

The contractor shall provide ground and aerial construction photographs.

All photos shall be taken at the camera’s highest resolution no less than 50.6 mega pixels per image to provide photo realistic quality.

Photos taken should depict each phase of the work and progress made during those phases.

100% Compliance.

Validated Customer Complaint received by COR.

PRS # 2.

The contractor shall provide photo information for each image as listed in PWS All photos will contain the following:

· Unique sequential image number

· Name and location of project

· Contract Number

· Date Taken

· Contractor’s name (and subcontractor if applicable)

· Orientation of view and brief description of work depicted

· GPS coordinates of picture location 100% Compliance.

Validated by COR

PRS # 3.

The contractor shall take pictures monthly at the beginning of each month.

Compliance.

Validated by COR.

Documentation

The COR in addition to providing documentation to the Contracting Officer, must maintain a complete quality assurance file. The file will contain copies of all reports, evaluations, recommendations, surveillance checklists, and any actions related to the Government’s performance of the quality assurance surveillance function. All such records will be retained for the life of the blanket purchase agreement and forwarded to the Contracting Officer upon completion. These files may be reviewed periodically by the Contracting Officer for compliance.

The COR will use the following Department of Army (DA) forms for surveillance:

· DA Form 5475 – COR Surveillance Schedule

· DA Form 5481 – Tally Checklist

· DA Form 5477 – Customer Complaint Record

· DA Form 5479 – Contract Discrepancy Report