B.01.01. Combined Synopsis and Solicitation - W912DQ25Q1019.pdf

SEE ADDENDUM

(No Collect Calls)

W912DQ25Q1019 22-Jan-2025

b. TELEPHONE NUMBER

(816) 389-3816

8. OFFER DUE DATE/LOCAL TIME

12:00 PM 06 Feb 2025

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA – FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER)

ADDENDA ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

23.

CODE 10. THIS ACQUISITION IS

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TELEPHONE NO.

W912DQ9. ISSUED BY

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

ANGELLA CURRAN

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

0 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

20.

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

. YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

% FOR:SET ASIDE:UNRESTRICTED OR X

SMALL BUSINESSX

17a.CONTRACTOR/ CODE FACILITY

OFFEROR CODE

USACE, KANSAS CITY CT

FEDERAL BLDG CT-C 601 E 12TH STREET

KANSAS CITY MO 64106-2896

18a. PAYMENT WILL BE MADE BY CODE

RATED ORDER UNDER

DPAS (15 CFR 700)

13a. THIS CONTRACT IS A

13b. RATING

CODE15. DELIVER TO CODE 966475 16. ADMINISTERED BY

12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

14. METHOD OF SOLICITATION

RFQ IFB RFPX

USACE, KANSAS CITY +

RACHEL DONATTI

HARRY S TRUMAN PROJECT OFFICE 15968 TRUMAN R

WARSAW MO 65355

TEL: 816-389-3606 FAX: 660-438-7815

816-389-2029 / 2030FAX:

TEL: 816-389-3812 SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

8(A)

HUBZONE SMALL

BUSINESS

SIZE STANDARD:

$22,000,000

NAICS:

561720

X

OFFER DATED

29. AWARD OF CONTRACT: REF.

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

EMAIL:

TEL:

31c. DATE SIGNED

SEE SCHEDULE

SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT

24.22.21.19.

WOMEN-OWNED SMALL BUSINESS (WOSB)

ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

PAGE 2 OF55

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

Prescribed by GSA – FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE SCHEDULE

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

W912DQ25Q1019

Section A - Solicitation/Contract Form

SYNOPSIS/SOLICITATION

This is a combined synopsis/solicitation for commercial services prepared in accordance with the format in subpart

12.603 as supplemented with additional information included in this notice. This announcement constitutes only the solicitation, quotes are being requested and the SF1449 will not be issued.

The solicitation number for this acquisition is W912DQ25Q1019 and it is being issued as a Request for Quote

(RFQ).

The Due Date for the receipt of quotes is 06 February 2025 at 12:00 pm CST.

This requirement will be synopsized/solicited through the Government Point of Entry (GPE), SAM.gov, and the Procurement Integrated Environment (PIEE) System Solicitation Portal. Quotes will be received and accepted through either the PIEE Solicitation Portal or by emailing Angella Curran at angella.curran@usace.army.mil

To submit a quote through the PIEE Solicitation Portal, Contractors will first need to register for the PIEE ‘Proposal Manager’ role.

How to Register:

1. Navigate to https://wawf.eb.mil/

2. Select Register [top right]

3. Select Vendor

4. Create a User ID and Password and follow the prompts [next]

5. Create Security Questions [next]

6. Complete your User Profile Information [next]

7. Complete your Supervisor or Approving Official Information [next]

8. Complete Roles - Step 1. Select SOL-Solicitation, Step 2. Select Proposal Manager, Step

2. Click Add Roles, Step 4. Fill in your Location Code (CAGE Code) [next] ensures

9. Provide a justification for your registration [next]

10. Follow the remaining prompts to submit your registration

To learn more about the PIEE Solicitation Portal and for training/instructions on submitting your quote, please visit the Web Base Training Page: https://pieetraining.eb.mil/wbt/xhtml/wbt/sol/solicitation/proposals.xhtml

All quotes must be good for at least 60 days from submitted due date. One contract will be awarded this from this solicitation for Visitor Center and Project Office Janitorial at Harry S. Truman Lake Project.

If you have any questions, please contact Angella Curran, Angella.curran@usace.army.mil, 816-389-3816. The solicitation documents and incorporated provisions and clauses are those in effect through Federal Acquisition Circular (FAC) 2025-03.

This synopsis/solicitation will be solicited as a Total Small Business Set-Aside with the associated North American Industry Classification system (NAICS) code is 561720 – Janitorial Services.

Business size standard is: $22,000,000.00.

Product/Service Code: S201 - HOUSEKEEPING- CUSTODIAL JANITORIAL

Description of Services Required: The U.S. Army Corps of Engineers Kansas City District has a need for Janitorial Services in support of Harry S. Truman Lake Project, Missouri, in the Operations Division of the Kansas City District. The Contractor shall provide all personnel, equipment, supplies and materials (e.g. toilet paper, paper towels, cleaning supplies, etc.), supervision, and other items and services necessary to ensure that Janitorial services, as defined in the performance work statement (PWS) and elsewhere in the contract, are completed in a manner that will maintain the designated areas of the Harry S. Truman Dam and Reservoir Project Office and Visitor Center

(including Comfort Station) near Warsaw, Missouri in a clean, sanitary condition, and grounds free of litter and debris. Acceptable performance standards are provided for each task. The Contractor shall maintain all facilities at each scheduled cleaning in accordance with the performance standards. The Contractor shall monitor performance and ensure compliance in accordance with the contract terms and conditions.

Place of Contract Performance: Harry S. Truman Lake Project, Benton County, MO

Far 52.212-1, Instructions to Offerors- Commercial does apply to this acquisition with no addenda to the provision and is located in Section L of this combined synopsis/solicitation.

See Instructions to Offerors in Section L of this combined synopsis/solicitation for information on site visit and submitting an offer.

Attachments are listed in Section J of this combined synopsis/ solicitation. Three Attachments for this Solicitation have been posted.

Far 52.212-2, Evaluation - Commercial Edited does apply to this acquisition with no addenda to the provision and is located in Section M of this combined synopsis/solicitation.

FAR 52.212-3, Offeror Representations and Certifications -- Commercial Items, does apply to this acquisition with no addenda to the provision, and is located in Section K of this combined synopsis/solicitation.

FAR 52.212-4, Contract Terms and Conditions - Commercial Items, does apply to this acquisition with no addenda to the provision. These specific clauses required are located in Section I of this combined synopsis/solicitation.

FAR 52.212-5, Contract Terms and Conditions - Required to Implement Statutes or Executive Orders- Commercial Items, applies to this acquisition. These specific clauses required are located in Section I of this combined synopsis/solicitation.

FAR 52.219-14 (e), Limitations on Subcontracting – Does apply to this acquisition. By submission of an offer and execution of a contract, the Contractor agrees that in performance of a contract assigned a North American Industry Classification System (NAICS) code for—

(1) Services (except construction), it will not pay more than 50 percent of the amount paid by the Government for contract performance to subcontractors that are not similarly situated entities. Any work that a similarly situated entity further subcontracts will count towards the prime contractor's 50 percent subcontract amount that cannot be exceeded. When a contract includes both services and supplies, the 50 percent limitation shall apply only to the service portion of the contract;

In accordance with FAR 52.212-1(k) the prospective awardee shall be registered and active in https://sam.gov/ for their System Award Management (SAM).

PLEASE NOTE: SAM.GOV procedures have been changed as of 8 November 2019. Interested vendors must go to SAM.gov to register in SAM and to review current notices or announcements.

Contractors may obtain information on registration and annual confirmation requirements via the Internet at https://sam.gov/ or by calling (866) 606-8220.

The System for Award Management (SAM) is a Federal Government owned and operated free web site. If you are a small business needing assistance with registering or help with navigating through the website you may contact the Association for Procurement Technical Assistance Centers, APEX Accelerator, for help with actions such as SAM.gov registration.

If you have questions about Government procurements in general or need assistance in the preparation of your proposal, a local APEX Accelerator (formerly Procurement Technical Assistance Center (PTAC)) may be able to help. The Procurement Technical Assistance Program was authorized by Congress in 1985 in an effort to expand the number of businesses capable of participating in the Government marketplace. To locate a PTAC near you, go to http://www.aptac-us.org/sam-registration/ .

(End)

Section B - Supplies or Services and Prices

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0001 156 Days FY25 Base - Project Office Janitorial

FFP

The Contractor shall furnish all janitorial supplies, services and equipment for Admin Project Office as defined in the Performance Work Statement (PWS).

FOB: Destination

PSC CD: S201

NET AMT

0002 75 Days FY25 Base - Visitor Center Janitorial

FFP

The Contractor shall furnish all janitorial supplies, services and equipment for Admin Project Office as defined in the Performance Work Statement (PWS).

0003 2 Days FY25 Base - Visitor Center Heritage Days

FFP

The Contractor shall furnish all janitorial supplies, services and equipment for Admin Project Office as defined in the Performance Work Statement (PWS).

1001 156 Days OPTION FY26 Option - Project Office Janitorial

FFP

The Contractor shall furnish all janitorial supplies, services and equipment for Admin Project Office as defined in the Performance Work Statement (PWS).

1002 74 Days OPTION FY26 Option - Visitor Center Janitorial

FFP

The Contractor shall furnish all janitorial supplies, services and equipment for Admin Project Office as defined in the Performance Work Statement (PWS).

1003 2 Days OPTION FY26 Option - VC Heritage Days

FFP

The Contractor shall furnish all janitorial supplies, services and equipment for Admin Project Office as defined in the Performance Work Statement (PWS).

2001 156 Days OPTION FY27 Option - Project Office Janitorial

FFP

The Contractor shall furnish all janitorial supplies, services and equipment for Admin Project Office as defined in the Performance Work Statement (PWS).

2002 75 Days OPTION FY27 Option- Visitor Center Janitorial

FFP

The Contractor shall furnish all janitorial supplies, services and equipment for Admin Project Office as defined in the Performance Work Statement (PWS).

2003 2 Days OPTION FY27 Option - VC Heritage Days

FFP

The Contractor shall furnish all janitorial supplies, services and equipment for Admin Project Office as defined in the Performance Work Statement (PWS).

Section C - Descriptions and Specifications

PERFORMANCE WORK STATEMENT

PERFORMANCE WORK STATEMENT

Janitorial Services at

Project Office and Visitor Center Harry S. Truman Dam and Reservoir

10 Dec 2024

1 GENERAL: This is a non-personnel services contract to provide Janitorial Services at Harry S. Truman Project Office and Visitor Center. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform Janitorial Services at Project Office and Visitor Center as defined in this Performance Work Statement (PWS) except for those items specified as government furnished property and services. The contractor shall perform to the standards in this contract.

1.2 Background: Harry S. Truman Dam and Reservoir was constructed by the U.S. Army Corps of Engineers for flood protection, it is the largest flood control lake in Missouri. This multi-purpose lake provides flood protection, power production, water supply, recreation, fish, and wildlife management. At the top of the multi-purpose pool is a 55,600-surface acre lake with 958 miles of shoreline. A map of Harry S. Truman Lake can be found on the Internet at: https://www.nwk.usace.army.mil/Locations/District-Lakes/Harry-S-Truman-Lake/. Power generation capacity of 160,000 kilowatts serves the Southwest Power Administration. The Corps acquires several service contracts from the private sector include mowing, refuse collection, facility cleaning, and park attendant. The Corps manages the contracts and conducts inspections to ensure that the services are provided for visitors to the lake and employees.

1.3 Scope: The Contractor shall provide all personnel, equipment, supplies and materials (e.g. toilet paper, paper towels, cleaning supplies, etc.), supervision, and other items and services necessary to ensure that Janitorial services, as defined in this performance work statement (PWS) and elsewhere in the contract, are completed in a manner that will maintain the designated areas of the Harry S. Truman Dam and Reservoir Project Office and Visitor Center (including Comfort Station) near Warsaw, Missouri in a clean, sanitary condition, and grounds free of litter and debris. Acceptable performance standards are provided for each task. The Contractor shall maintain all facilities at each scheduled cleaning in accordance with the performance standards. The Contractor shall monitor performance and ensure compliance in accordance with the contract terms and conditions.

1.4 Period of Performance: The period of performance shall be for 1 Base Year of 12 months and 2, 12-month option years. The Period of Performance reads as follows:

1.4.1 Base Year: 1 March 2025 thru 28 February 2026

1.4.2 Option Year I: 1 March 2026 thru 28 February 2027

1.4.3 Option Year II: 1 March 2027 thru 29 February 2028

1.5 Hours of Operation/Scheduled Services: The contractor is responsible for conducting business during the allowed scheduled time set forth in this PWS. The Contractor must always maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS for the Government facilities listed. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.5.1 Business hours of the Project Office are 07:00 a.m. through 04:00 p.m. Monday thru Friday; meetings with administration shall be scheduled during this time.

1.5.2 An Annual Coordination Meeting will be scheduled prior to start of contract and each option year.

1.5.3 Project Office: Janitorial services shall be performed after 4:00 p.m. and completed prior to 6:00 a.m. the following day. Work shall be performed on Monday, Wednesday, and Friday of each week year around.

1.5.4 Visitor Center- Hours are Friday thru Sunday and select Federal Holidays between 15 April and 30 September.

Basic Services shall be performed on Friday, Saturday & Sunday after 4:00 p.m. and completed prior to 8:00 a.m.

the following day. Initial cleaning and carpet deep cleaning will be completed prior to 15 April opening. Note:

window and exterior cleaning may be performed during normal business hours.

1.5.4.1 Comfort Station at Visitor Center is only open 1 May through 30 September (weather permitting).

1.5.4.1. Holiday Services on the Base Year and option year 1 shall be performed on Memorial Day, Juneteenth, Independence Day, and Labor Day. Holiday Services will differ during Option Year 2 (for Independence Day only) due to Independence Day being on Sunday in which case the facility will be cleaned on the date of the Holiday through the normal weekend and additionally on Monday.

1.5.4.2 Heritage Days: Services shall be performed 10:00 a.m. thru 5:00 p.m. The contractor shall monitor and maintain the Visitor Center and Comfort Station restrooms in a clean, fully stocked condition during the event, service trash cans, and perform litter pickup throughout the exhibit areas near the Visitor Center, parking lots, and Comfort Station.

1.5.4.2.1 Heritage days 2025, 18-19 Oct

1.5.4.2.2 Heritage Days 2026, 17-18 Oct

1.5.4.2.3 Heritage days 2027, 16-17 Oct

1.5.5 Additional time to complete weekly, monthly, and quarterly tasks is allowed with prior approved schedule change at no additional cost to the Government. (e.g. contractor requests weekends to strip and wax floors when employees are not present). Window washing may be accomplished during normal business hours.

1.5.6 In the event services cannot be performed during the scheduled time, due to weather, etc. an alternate service date must be approved by the COR prior to service. Payment will not be made for services not performed unless an alternate service date is arranged and satisfactorily completed.

1.5.7 Specific dates/days shall be scheduled for all daily, weekly, monthly, every-other month and quarterly duties that are listed in this PWS. The schedule shall be submitted in writing to the Contracting Officer, or his authorized representative, for approval no later than the first week of work.

1.5.8 Recognized Holidays: The contractor will not be required to work on the following Federal Holidays at the Admin Offices. When a holiday falls on a Monday, the cleaning will be performed the following Tuesday. When a holiday falls on Wednesday or Friday the cleaning will be performed the day prior to the Holiday (Tuesday, Thursday).

New Year’s Day

Labor Day

Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Juneteenth Independence Day

Christmas Day

1.6 Place of Performance: The work to be performed under this contract will be performed at:

1.6.1 Admin Office (Project Office) - 15968 Truman Rd., Warsaw, MO 65355

1.6.2 Visitor Center - 29027 Visitor Center Rd., Warsaw, MO 65355

1.7 General Information

1.7.1 Quality Control/Activity Hazard Analysis: The Contractor shall develop and submit their Quality Control Plan (QCP) for the Contracting Officer’s Representative (COR) approval at the time of the Post Award Meeting, prior to the start of work that identifies the on-site Quality Control Manager/Janitor. The Contractor shall maintain a quality program to ensure facilities janitorial services are performed in accordance with established Best Commercial Practices and the PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. At a minimum the Contractor shall develop quality control procedures addressing the areas identified in the Performance Work Statement. As each area is serviced, the Contractor’s representative shall complete that portion of the Contractor’s Quality Control Report indicating the time services were completed and number of employees working the serviced area. Completed Quality Control Reports shall be signed and delivered, as directed by the COR. The information identified in the following subparagraphs shall be included in the QCP. A sample template will be provided at the Annual Coordination Meeting for use if so chosen.

1.7.1.1 The Contractor shall designate, in writing, a responsible on-site representative of each work crew who shall serve as a contact for matters involving quality, performance or non-performance of the required work assigned to that crew. The representative shall have the authority to correct non-performance.

1.7.1.2 The Contractor shall furnish to the Contracting Officer’s Representative a telephone number for use during normal business hours (8:00 a.m. – 4:00 p.m., CST). A contact number shall also be provided for after-hours emergency services. For the purpose of time and date, a message will be deemed delivered to the Contractor at such time as it is delivered to the number provided by the Contractor.

1.7.2 Quality Assurance: The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.7.3 Post Award Documents: The Contractor shall be responsible for maintaining and submitting Daily Quality Control Reports, updated schedules, Monthly Contractor Work Records, Monthly Facility Specific Supply Quantity Reports; Work Orders for items identified at the facilities that require maintenance, and signed pay request invoices.

Any insurance or document that requires renewal or update during the contract performance period is the responsibility of the Contractor.

1.8 Security Requirements: Contractor personnel performing work under this contract must have a security background check and approval to access facilities before performance of this contract can proceed.

1.8.1 Physical Security:

1.8.1.1The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.

1.8.1.2 The Contractor shall be responsible for opening and closing the security gates at the Maintenance building and opening and closing any locked doors necessary to perform the service required. The Contractor shall securely lock the Maintenance building in accordance with project policy. This policy will be provided to the Contractor at the post-award conference. The Maintenance Building is protected by an intrusion alarm system. This system shall be activated when leaving the building. Security codes shall be kept confidential.

1.8.1.3 The Contractor shall be responsible for opening and closing any locked doors at the Power Plant necessary to perform the service required. The Contractor shall securely lock the Power Plant in accordance with project policy.

This policy will be provided to the Contractor at the post-award conference. The Power Plant is protected by an intrusion alarm system. The on-Shift Operator shall be notified before entering and when leaving the building.

Security codes shall be kept confidential.

1.8.1.4 The government reserves the right to deny access to any facility in this PWS and surrounding areas.

1.8.2 Antiterrorism/Operations Security Requirements. All contractor and all associated sub-contractors employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative). The contractor shall also provide all information required for background checks to meet installation/facility access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204-9, Personal Identity Verification of Contractor Personnel) as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any installation or facility change, the Government may require changes in contractor security matters or processes.

1.8.2.1 Contractor and all associated sub-contractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05 / AR 190-13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative, as NCIC and TSDB are available), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations.

1.8.3 Suspicious Activity Reporting Training. All contract personnel shall review and document initial and annual refresher training (see technical attachments) on the local suspicious activity reporting program. This locally developed training provides contract personnel with general information on suspicious behavior, and guidance on reporting suspicious activity to the project manager, security representative or law enforcement entity.

1.8.4 Pre-screen candidates using E-Verify Program. The Contractor must pre-screen Candidates using the E-verify Program (http://www.uscis.gov/e-verify) website to meet the established employment eligibility requirements.

The Vendor must ensure that the Candidate has two valid forms of Government issued identification prior to enrollment to ensure the correct information is entered into the E-verify system. An initial list of verified/eligible Candidates must be provided to the COR no later than 3 business days after the initial contract award." *When contracts are with individuals, the individuals will be required to complete a Form I-9, Employment Eligibility Verification, with the designated Government representative. This Form will be provided to the Contracting Officer and shall become part of the official contract file.

1.9 Safety Requirements: All services shall be performed in accordance with applicable safety requirements set forth in Corps of Engineers Manual EM-385-1-1, “Safety and Health Requirements Manual” and supplements thereto. The EM-385-1-1 is hereby incorporated by reference, and the Contractor is required to perform this contract in accordance with the standards set forth therein. Any equipment or materials not in conformity with this manual shall be removed from Government property immediately. The Contractor shall be expected to take a vital interest in safety, hazard, and to educate their employees to work and plan their work safely. The contractor shall immediately report any situation that could affect the health or safety of visitors to a park ranger, including maintenance needs, utility problems, accidents, or violations of laws and regulations.

1.9.1 The Contractor shall prepare an Activity Hazard Analysis (AHA) for each work activity for each facility. The AHA will define the activities being performed and identify the sequences of work, the specific hazards anticipated and the control measures to be implemented to eliminate or reduce each hazard to an acceptable level of risk. The AHA shall be submitted and approved by the contracting officer’s representative (COR) prior to start of work.

1.9.2 The contractor shall immediately report any situation that could affect the health or safety of visitors, including maintenance needs, utility problems, accidents, or violations of laws and regulations.

1.10 Key Control - The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE:

All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated.

The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan.

Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas.

The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the Contracting Officer.

1.10.1 In the event keys, other than master keys, are lost or duplicated the Contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor.

1.10.2 The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer.

1.11 Coordination with Other Contractors - The Contractor shall cooperate with other contractors and Government employees working on-site. All work must be planned and fitted not to interfere with the performance of work being performed by others. The Contractor shall not commit or permit any act that will interfere with such work.

1.12 Periodic Progress Meetings/Post Award Conference: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The contracting officer (CO), contracting officer representative (COR), and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the contracting officer will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced.

Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.13 Contracting Officer Representative (COR): The (COR) will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract:

perform inspections necessary in connection with contract performance: maintain written and oral communications with the Contractor concerning technical aspects of the contract: issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially regarding changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.14 Key Personnel: The following personnel are considered key personnel by the government: Contractor Owner/Operator, Contract Manager, Alternate Contract Manager, or designated employee (in writing). The contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the contracting officer or their representative. The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The contract manager or alternate shall be available between 7:00 a.m. to 5:00 p.m., Monday thru Friday except Federal holidays or when the government facility is closed for administrative reasons.

1.15 Identification of Contractor Employees: All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed. All Contractor personnel shall wear a badge that includes the person’s name and the name of the employment Contractor.

1.16 Insurance Requirements: The contractor shall obtain and maintain during the period of performance, at least the kinds and minimum amounts of insurance required in accordance with applicable State statutes (Missouri Division of Insurance 573-751-4126). Proof of insurance shall be provided to the Contracting Officer’s Representative prior to commencement of duties.

2 GOVERNMENT FURNISHED ITEMS AND SERVICES:

2.1 Utilities: The Government will provide water, electricity and sewer which is available in most areas for the contractor’s use in performance of tasks outlined in this PWS. The Contractor shall instruct employees in utilities conservation practices. The contractor shall be responsible for operating under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount to accomplish cleaning.

2.2 The Government will furnish to the Contractor keys to be used in performing the contract. When the keys are delivered, the Contractor shall verify the quantity in writing to the Contracting Officer or his authorized representative on Memorandum Receipt ENG Form 4900.

2.3 The government will provide refuse collection from dumpsters located in or near the Visitor Center access road, Maintenance Area and Switch Yard area. The contractor shall be responsible for bringing all refuse to the specified dumpsters. The Contractor shall not dispose of flammable liquids, mineral spirits, oil, lubricants, or other hazardous materials in dumpsters. Yard waste shall not be disposed of in dumpsters.

2.4 Campsite: The Government will provide a campsite for the Contractor’s camper, and utility hookups, during the service period, consisting of water, electricity, and sewer. In addition, the campsite will include a picnic table, and fire ring. Refuse collection service is provided at the VC dumpster. Contractors shall maintain the area where the trailer (RV unit) is always parked in a clean and sanitary condition. No dog pens or similar facilities for pets or raising of animals will be allowed. Contractor pets shall fall under the same restrictions of Title 36 that apply to our visitors. Visitors to the park should have open access to the Contractor’s site without the possibility of incidental contact with pets. Small vegetable or flower gardens are permitted where designated upon approval from the Contracting Officer or his representative Excessive decoration of campsites is discouraged. Decorations may be allowed or disallowed at the discretion of the Government.

2.4.1 Security of Personal Property: Security of janitor’s living quarters and all personal property shall remain the janitor’s responsibility throughout the contract period. The Government accepts no responsibility for, nor will it be liable for, damage or theft occurring to the janitor’s property. In addition to automobile liability insurance required in Section 1.16, the Contractor is responsible for obtaining and paying for any other insurance desired, including but not limited to, general liability, comprehensive property, etc.

2.4 The following consumable items will be furnished to the Contractor:

2.4.1 Contractor Quality Control Worksheets (once approved in Q. C. Plan)

3 CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

3.1 General: The Contractor shall furnish all supplies, equipment, and services required to perform work under this contract that are not listed under Section 3 of this PWS.

3.2 Materials. The Contractor shall furnish materials, supplies, and equipment necessary to meet the requirements under this PWS.

3.2.1 Roll Paper Towels for Kimberley/Clark Dispenser- towels part number KCC50606

3.2.2 Toilet Tissue (2 ply)

3.2.3 Plastic trash bags (42-gallon heavy duty bags for 32-gallon cans,10-gallon small trash bags and sanitary napkin disposal trash bags)

3.2.4 Dish Soap

3.2.5 Antibacterial Liquid Hand Soap with moisturizer

3.2.6 Air Fresheners: aerosol spray can and room fresheners (bathroom’s only)

3.2.7 Deodorant Urinal Screens

3.2.8 Closed for Cleaning Sign

3.2.9 All other consumables and equipment to maintain facilities in a clean and sanitary condition.

4 BASIC SERVICES: The Contractor shall provide all personnel, equipment, supplies and materials (i.e. toilet paper, paper towels, cleaning supplies, etc.), supervision, and other items and services necessary to ensure that Janitorial services, as defined in this performance work statement (PWS) and elsewhere in the contract, are completed in a manner that will maintain the designated areas of the Project Office and Visitor Center in a clean, sanitary condition, and grounds free of litter and debris; defined as being free of all particle matter, film, spots, odor, streaks, or removal of stains and objects. Glassy surfaces shall present a polished look free of water spots. Grounds shall be free of litter. Acceptable performance standards are provided for each task. The Contractor shall maintain all facilities at each scheduled cleaning in accordance with the performance standards. The Contractor shall monitor performance and ensure compliance in accordance with the contract terms and conditions.

4.1 PERFORMANCE STANDARDS – listed below are performance standards that at each scheduled service, contractor is to assure meets the requirements of this PWS. The intention is to set standards to provide facilities that are clean and sanitary in each location requested for service and not all items listed are inclusive of each area.

4.1.1 CEILINGS – Clean inside ceilings and overhang/eaves on outside of buildings to remove spider webs; dust;

bird and insect nests; dirt; insect spots; and all other foreign material. Due to the height of the ceilings a specialized tool such as an extension handle for the duster and/or ladder could be necessary.

4.1.2 DECEASED ANIMALS - The Contractor shall remove any dead animals within the area serviced under this contract, to the extent that the dead animal is small enough to be removed by the Contractor's daily staff. Any large animal that would require additional staff or equipment to move shall be reported to the Contracting Officer's Representative as soon as possible. Disposal of large dead animals shall be as directed by the Contracting Officer’s Representative.

4.1.3 DOORS, DOOR FRAMES, WINDOW FRAMES, WINDOW BLINDS AND SEALS, INSIDE WALLS- At each scheduled service all doors and doorframes, window frames and seals, and painted, papered, tiled, paneled, carpeted, and fabric covered walls shall be maintained free of dirt, dust, fingerprints, streaks, and of all other foreign matter.

4.1.4 ELECTRONIC EQUIPMENT. At each scheduled service all computers, radios, calculators, telephones, etc.

shall be free of dust. No cleaning agent will be used on electronic equipment; oxygen aerosol cans will be allowed.

4.1.5 ELEVATOR LIFT - At each scheduled service elevator lift shall be cleaned to include walls, control panels, doors, trim in the car, floors, all landings and door guide grooves in the sill plates, shall be clean and free of all dirt and debris, and degreased as necessary.

4.1.6 EXTERIOR HAND RAILING – All exterior handrails shall be free of dirt, residue, cobwebs, bird droppings and foreign matter.

4.1.7 EXTERIOR WALLS shall be maintained free of spider webs; dust; bird and insect nests; dirt; insect spots;

grass or debris; and all other foreign material. Exterior may require external cleaning treatment.

4.1.8 FLOOR CLEANING- At each scheduled service all floors shall be clean; sanitary; free of all streaks, dirt, debris, water spots, excess water, and foreign matter; to include removal of spots and stains. Floors will require different method of cleaning depending on type of flooring, i.e. carpeted floors, Tile, Luxury Vinyl Tile (LVT), and Polished Concrete will each require a different method of cleaning and maintenance. Contractor is expected to move boxes, trash cans, chairs, mats, and all objects that are movable to maintain entire floor area as described in this PWS. At a minimum once per week floors in lobby areas, kitchen/breakrooms, vinyl floored offices, polished concrete areas, LVT areas, and bathrooms/showers shall be mopped with a detergent/disinfectant solution in accordance with manufacture recommendations. The floor should be swept clean prior to mopping. Carpeted areas will be vacuumed, and stains spot treated at each service. Vacuums used to clean carpets shall be Carpet and Rug Institute (CRI) certified gold or silver. Cleaning tools and materials used in restrooms/showers such as mops and rags shall not be reused in other areas.

4.1.9 DEEP CLEANING CARPET-Vacuum entire area to be deep cleaned, pretreat all spots, then remove embedded dirt and grime using CRI Seal of Approval (SOA) cleaning solutions and a Deep Cleaning System CRI certified Silver or higher.

4.1.10 FLOWER BEDS/YARD- Remove leaves and vegetation and dispose in a brushy or wooded area outside the normal park mowing or miscellaneous mowing areas.

4.1.11 FURNITURE AND OTHER ITEMS – At each scheduled service all furniture and other items including but not limited to wood and metal furniture, exhibits, desks, tables, cabinets, lockers, shelves, partitions, displays, ledges, pictures frames, etc.; shall present an appearance of a clean, sanitary, polished, free of dirt, dust, streaks, and free of all other foreign matter. Items removed for cleaning shall be returned in an orderly manner i.e. plaque displayed on top of file cabinet is removed for cleaning and to dust the top of file cabinet once completed the item will be returned to its original position. Note: Unorganized desk does not require cleaning by contractor or if requested from employee not to move or clean their personal workspace, otherwise it is required to be cleaned.

4.1.12 LIGHT FIXTURES. – All exterior surfaces of light fixtures attached to the interior and exterior surfaces of facilities shall be cleaned to remove all dirt; dust; bugs; cobwebs; smudges; and streaks from fixtures. Interior Accessible lens or fixture covers (those that open without tools) shall be removed to access bugs for removal and cleaning of cover.

4.1.13 LUNCHROOM/BREAKROOM CABINETS. At each scheduled service contractor to maintain cabinets in an organized, clean, and sanitary condition which will require periodically removing items cleaning shelves and returning items in an organized manner.

4.1.14 MIRRORS – At each scheduled service all mirrors shall be free of dirt; dust; smudges; water spots and streaks; and frames kept in a polished appearance.

4.1.15 PARKING LOTS, CURBS AND ROADWAYS-The Contractor shall keep all parking lots, curbs and roadways associated with each facility identified in this contract clean and free of leaves, sticks, branches and debris throughout the Period of Performance.

4.1.16 PICNIC TABLES: Picnic tables shall be cleaned, and disinfectant applied as necessary to ensure a sanitary condition free of all dirt; oils; food particles; and all other foreign matter.

4.1.17 SIDEWALKS, PORCHES, AND CONCRETE ENTRANCE AREAS. All Locations shall be free of trash, debris, dirt, grass clippings, leaves, stains, residue, bird droppings, foreign matter, and excess water.

4.1.18 SINKS AND DISHES. At each scheduled service all sinks and dirty dishes shall be cleaned, disinfected, and sanitized. All cups, glasses, dishes, and/or utensils in the lunchrooms/breakrooms shall be washed, dried, and placed in designated cabinet, drawer or area noted.

4.1.19 SURROUNDING PREMISES - All mowed areas, including 10 feet into non-mowed areas, sidewalks, parking areas, shrubbery beds, and landscaped areas shall be kept free of all litter and debris (including but not limited to cigarette butts, match books, bottle caps, snap tabs, limbs, leaves, and paper). Litter and debris shall be placed in a nearby dumpster. This includes the fenced in areas around the powerhouse.

4.1.20 TABLES, COUNTER TOPS, APPLIANCES, AND COFFEE POTS. At each scheduled cleaning tables, counter tops, all appliances, and coffee pots shall be cleaned and sanitized. Refrigerators and microwaves shall be maintained and cleaned on the inside and outside; items removed for cleaning shall be returned in an orderly manner (i.e. condiments removed from shelf in order to clean and sanitize will be returned in an orderly manner).

4.1.21 TOILET TISSUE, PAPER TOWELS, AND SOAP DISPENSERS shall be fully stocked and replenished at each scheduled service. In the case of a standard roll toilet paper dispenser, the roll should unroll from the top toward the toilet.

4.1.22 TOILETS AND URINALS. At each scheduled service all toilets and urinals inside and outside of risers, including seats and lids shall be cleaned and disinfectant applied. Seats shall be free of liquefied disinfectant and water spots after service is completed. Urinals shall have deodorizer screens installed and maintained. Note:

periodically water quality is poor (iron and minerals) but this does not relieve contractor from removing or keeping stools and urinals free from these deposits.

4.1.23 WALLS. All walls shall be clean and free of dirt, dust, smudges, water spots and streaks and any foreign material.

4.1.24 WASTE REMOVAL. At each scheduled service all wastebaskets/trash cans shall be emptied and cleaned, deodorized, and plastic liner replaced in all areas of service. Servicing shall include all office trashcans, trashcans located in shop areas, and outside trashcans. Additional wastebaskets/trash cans may be added during POP with no additional cost to the government. All waste will be placed in Government furnished dumpsters.

4.1.25 WATER FOUNTAINS, SINK FIXTURES AND RESTROOM FIXTURES. At each scheduled service all water fountains, sink fixtures and restroom fixtures shall be free of streaks, stains, film, fingerprints, and water spots.

All fixtures shall be sanitized and kept polished; extreme care shall be taken to keep strong, abrasive, cleaners off chrome fixtures.

4.1.26 WINDOWS AND ACCESSORIES – At each scheduled service all glass or clear plastic type structures shall be maintained free of dirt, debris, foreign matter, and streaks. Windows and Accessories include but not limited to interior and exterior windows, interior and exterior door glass and entry ways, glass dividers, display cases, etc.

Spot cleaning is an acceptable method of maintaining glass type material however it is expected a total cleaning of entire surface be performed at least three times annually. Care shall be taken not to scratch or damage while cleaning all surfaces. Note: At some locations, clear plastics or similar materials are used that may require special chemicals and cleansing methods. Also, contractor to watch outside temperatures and perform task when above freezing (re-scheduling may be necessary).

4.2 SPECIFIC TASK BY AREA – Each area is described below with specific task or special instructions to be performed. The Performance Standards will be utilized to ensure all areas are to be cleaned to the standards description. Contractor shall perform Basic Services (4.) at each scheduled cleaning, unless defined otherwise under Scheduling Variation.

4.2.1 Scheduling Variations– All tasks shall be completed daily if not identified by a frequency listed below. All Weekly, Monthly, every other month and Quarterly services shall be scheduled by contractor and approved with their QCP.

4.2.1.1 The following legend will be used to indicate the “Frequency” of services.