Award Recommendation and Evaluation Synopsis - RFP 260000001218 - MDOC Prison Commissary.docx

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Award Recommendation RFP 260000001218 MDOC Prison Commissary
Solicitation number
NIA1 171 260000000859 2
Issued by
Michigan

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This is an Award Recommendation and Evaluation Synopsis document from the Michigan Department of Technology, Management, & Budget (DTMB) Central Procurement Services office and the Michigan Department of Corrections (MDOC) for RFP 260000001218 regarding prison commissary services. The RFP solicited responses for a contractor to supply commissary goods to prisoners throughout Michigan, including mandatory items such as healthcare products, hygiene items, stationery, food, metered envelopes, and miscellaneous items. The solicitation was posted on SIGMA VSS on April 24, 2026, for a 52-day period with a proposal due date of June 15, 2026. Two bidders submitted proposals: Keefe Commissary Network, LLC and E-Ski Site Services. The contract term is five years with up to three optional one-year renewal periods. The award recommendation was issued on September 4, 2026, pending State Administrative Board approval.

The DTMB recommended an award to Keefe Commissary Network in the amount of $240,000,000 based on a technical evaluation score of 93 out of 100 points. The evaluation criteria included product quality (35 points), service capabilities (35 points), Schedule A Statement of Work Sections 6-10 (10 points), and a Vendor Questions Worksheet (20 points). Keefe Commissary Network met the responsive and responsible bidder requirements, while E-Ski Site Services was deemed non-responsive for submitting only an overall bid price without supporting solicitation documents. Best value determination factors included the vendor's ability to expedite credits within 24 hours, product recall notification timelines, and kiosk provision capabilities. Pricing was negotiated following initial submission, with a commission rate fixed at 14% and some rates reduced on select items. Purchases will be made by MDOC prisoners, prisoner friends and family members, and MDOC facilities for holiday giftbags, fundraisers, prisoner televisions, and items for indigent prisoners.

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Michigan.gov/MiProcurement

Michigan.gov/MiProcurement

AWARD RECOMMENDATION

Notice of Intent to Award Number: 260000000859
Notice of Intent to Award Date: 9/4/2026

The Department of Technology, Management, & Budget – Central Procurement Services office has completed the evaluation of RFP 260000001218 – MDOC Prison Commissary and has recommended an award to Keefe Commissary Network in the amount of $240,000,000, pending State Administrative Board approval, if applicable. More information on the State Administrative Board can be found at: State Administrative Board.

Bidders who were not recommended for the award are encouraged to schedule a debriefing session with the Solicitation Manager. The debriefing session will provide the bidder with the State’s rationale on why the bidder was not recommended for the award. The Solicitation Manager may be contacted as follows:

Joy Nakfoor, Solicitation Manager.

nakfoorj@michigan.gov 517-249-0481 Public copies of all bidder proposals can be found here: DTMB - Bid Proposals (michigan.gov) Background Information:

This Request for Proposal (RFP) was to solicit responses for selection of a Contractor to Supply prisoners throughout all of Michigan with commissary goods including mandatory items such as healthcare, hygiene, stationery, food, metered envelopes, and miscellaneous items. The term of this contract is 5 years, with up to 3 – 1 year renewal options.

Bidders:

The RFP was posted on SIGMA VSS on April 24, 2026, for 52 days The following bidders submitted proposals by the published due date of June 15, 2026.

Bidder
Address, City, State, Zip Code
SDVOB*
GDBE**
Keefe Commissary Network, LLC
10880 Lin Page Place

St. Louis, MO 63132

No
No
E-Ski Site Services
Unknown
Unknown
Unknown

*SDVOB: Service-Disabled Veteran Owned Business **GDBE: Geographically Disadvantaged Business Enterprise

EVALUATION SYNOPSIS

I. Evaluation Process A Responsible Vendor is a vendor that demonstrates it has the ability to successfully perform the duties identified by the solicitation. A Responsive proposal is one that is submitted in accordance with the solicitation instructions and meets all mandatory requirements identified in the solicitation.

Proposal Instructions: Evaluation Process The State will evaluate each proposal based on the following factors:

Technical Evaluation Criteria
Weight
1.
Product Quality – Schedule A, Statement of Work, Section 1
35
2.
Service Capabilities – Schedule A, Statement of Work, Sections 2-5
35
3.
Schedule A, Statement of Work, Sections 6-10
10
4.
Vendor Questions Worksheet
20
Total
100

Proposals receiving 80 or more technical evaluation points will have pricing evaluated and considered for award.

The full evaluation process is stated in the RFP Proposal Instructions.

II. Evaluation Method Responses to this solicitation were reviewed by Joint Evaluation Committee, which consisted of the following individuals:

Voting
Advisory

Joy Nakfoor, Category Manager, Services DTMB – Central Procurement Services George Sevarns, State Division Administrator MDOC – CFA Kinross Reg Bus Office

Arnold VandeMark, Contract Administrator MDOC - Procurement Eames Groenleer, State Division Administrator MDOC - CFA Jackson Reg Bus Office

Bernie Scott, Administrative Assistant MDOC CFA Operations Scott Kerstetter, Buyer Trainee 9 MDOC - Purchasing

Lisa Schaible, Contract Monitor MDOC - Procurement, Monitoring and Compliance Division Shannon Conroy, Administrative Manager

MDOC - CFA

Kimberly Brunner, State Division Administrator MDOC-Office of Research & Planning - ADSS

Edward Freeman, Contract Manager MDOC- Procurement, Monitoring and Compliance Division

Krista Hawn, Manager MDOC - Finance

Craig Weaver, IT Director/BRM

DTMB - AS MDOC

Mary Knapp, Business Analyst

DTMB – AS MDOC

Kevin Burtovoy, Administrator

MDOC - BOA

Colleen West, Category Analyst

DTMB - CPS

Mike Bartkowiak, IT Security Architect DTMB - Cybersecurity and Infrastructure Protection

Karissa Stoecker, Financial Manager TREA – Financial Services

III. Evaluation Results A. Keefe Commissary Network The Evaluation Team determined that Keefe Commissary Network based on a score of 93, did meet the requirements of this RFP. This determination was accomplished by evaluating their responses to the Technical Evaluation Criteria.

1. Product Quality - Schedule A, Statement of Work, Sections 1 32/35 The Evaluation Team determined that overall, the responses were mostly satisfactory, but the following deficiencies were noted:

a. Section 1.16 Bidder took exception to enablement of kiosk ADA functionality.

b. Section 1.20 Bidder’s response to closeout plan was vague and incomplete.

c. Section 1.27 Bidder’s response took exception to all four browsers, which are State requirements.

d. Section 1.31 Bidder’s response to second question provided no details.

2. Service Capabilities - Schedule A, Statement of Work, Section 2-5 34/35 The Evaluation Team determined that overall, the responses were mostly satisfactory, but the following deficiencies were noted:

a. Section 5.1 Bidder’s response was basic and did not provide relevant information.

3. Schedule A, Statement of Work, Section 6-10 10/10 The Evaluation Team determined that overall, the responses were satisfactory.

4. Vendor Questions Worksheet 17/20 The Evaluation Team determined that overall, the responses were mostly satisfactory, but the following deficiencies were noted:

a. Bidder provided multiple exceptions to Contract terms.

Total Score: 93/100 B. E-Ski Site Services E-Ski Site Services has not met the requirements of being responsive and responsible due to only including an overall bid price and no other solicitation documents in SIGMA.

IV. Technical Evaluation Summary

Selection Criteria
Weight
Keefe Commissary Network
1
Product Quality - Schedule A, Statement of Work, Sections 1
35
32
2
Service Capabilities - Schedule A, Statement of Work, Section 2-5
35
34
3
Schedule A, Statement of Work, Section 6-10
10
10
4
Vendor Questions Worksheet
20
17
Total
100
93

V. Pricing Summary Pricing was evaluated for the bidder who passed technical. Due to changes requiring the commission rate to be fixed at 14%, second round pricing was requested. Rates were reduced on some items. Purchases will be made by MDOC Prisoners, Prisoner Friends and Family members, and MDOC facilities (for holiday giftbags, fundraisers, prisoner televisions, and items for indigent prisoners).

VI. Negotiations Pricing and limited contract terms were negotiated with the vendor who passed technical evaluation.

VII. Award Recommendation Award recommendation is made to the responsive and responsible Bidder who offers the best value to the State of Michigan. Best value is based on the proposal meeting the minimum point threshold and offering the best combination of the factors stated in the Proposal Instructions Evaluation Process section, and price.

Keefe Commissary Network provided the best value to the State. Best value factors for Award Recommendation include: ability to expedite credits within 24 hours, product recall notification timelines, and ability to provide kiosks to prisons.

As part of the best value determination, overall economic impact to the State of Michigan was considered and is not a determinative factor in making this award.

Award Recommendation is made to Keefe Commissary Network in the amount of $240,000,000.00.

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