Award Information
185 KB Posted
- Attached to
- RemedyForce Service Desk on an Annual Contract
- Solicitation number
- BL062-22
- Issued by
- Gwinnett County, Georgia
About this file
This is a bid tabulation document for the Gwinnett County Board of Commissioners' Department of Information Technology Services regarding contract BL062-22 for RemedyForce Service Desk on an annual contract basis. The solicitation encompasses five line items: RemedyForce Services Desk renewals, RemedyForce Services Desk casual user renewals, RemedyForce Services Desk sandbox renewals, RemedyForce Services Client Management Premium Plus licensing, and RemedyForce Services Client Management Premium Plus nodes. The contract quantities include approximately 15,000 units across various service categories. The contract period runs from July 30, 2022 through September 29, 2023, with four renewal options available, each incorporating a 5% price increase. Pricing will be held firm for renewal options, pending vendor confirmation.
RightStar, Inc., located at 1801 Alexander Bell Drive, Suite 550, Reston, Virginia 20191-4344, was selected as the recommended vendor with a total annual contract value of $475,113.60, compared to the competing bid from Cloudaction, LLC at $441,322.80. RightStar's pricing reflects discounts ranging from 39% to 65.21% off MSRP across the line items, with individual unit pricing varying from $0.00 for Client Management Premium Plus to $70.00 monthly for the standard Service Desk renewal. The contract is administered through the Gwinnett County procurement process, which requires formal solicitation submissions by 2:50 p.m. on the stated deadline and does not currently accept electronic submittals.
Text of this file
BID TABULATION Page 1 of 1
BL062-22
RemedyForce Service Desk on an Annual Contract Department of Information Technology Services
ITEM
# DESCRIPTION MSRP % OFF
MSRP
UNIT
PRICE
MONTHLY
UNIT PRICE
ANNUALLY
TOTAL
PRICE MSRP % OFF
MSRP
UNIT
PRICE
MONTHLY
UNIT
PRICE
ANNUALLY
TOTAL
PRICE
1 RemedyForce Services Desk - Renewal (9/30/22-9/29/23) $114.75 39% $70.00 $840.00 $67,200.00 $114.75 43.22% $65.16 $781.89 $62,551.20
2 RemedyForce Services Desk - Casual User Renewal (9/30/22-9/29/23) $77.10 39% $47.03 $564.36 $112,872.00 $77.10 43.21% $43.79 $525.42 $105,084.00
3 RemedyForce Services Desk - Sandbox Renewal (9/30/22-9/29/23) $10.75 39% $6.56 $78.72 $22,041.60 $10.75 43.21% $6.10 $73.17 $20,487.60
4 RemedyForce Services Client Management - Premium Plus (7/30/22-9/29/23) $0.00 0% $0.00 $0.00 $0.00 $0.00 0% $0.00 $0.00 $0.00
5 RemedyForce Services Client Management - Premium Plus Nodes (7/30/22-9/29/23) $3.50 63% $1.30 $18.20 $273,000.00 $3.50 65.50% $1.21 $16.88 $253,200.00
Recommended Vendor:
RightStar, Inc.
Attn: Richard A. Stark 1801 Alexander Bell Drive, Suite 550 Reston, VA 20191-4344 Phone: 703-242-7200 dick.stark@rightstar.com
TBD
TBD
Will Vendor Hold Pricing Firm? Renewal Option Two 5% Increase TBD
Will Vendor Hold Pricing Firm? Renewal Option Three 5% Increase TBD
Will Vendor Hold Pricing Firm? Renewal Option One
Will Vendor Hold Pricing Firm? Renewal Option Four
5% Increase
5% Increase
Cloudaction, LLC
(OS)
RightStar, Inc.
(OS)
$441,322.80$475,113.60
15,000
APPROX.
QTY
TOTAL
bc mailto:dick.stark@rightstar.com
| 20220719140333330.pdf |
| BL062-22 Tab.pdf |
| Sheet1 |
Other files
| File | Type | Posted |
|---|---|---|
| BL062-22 INV | — | |
| BL062-22 Ad2 | — | |
| BL062-22 Ad1 | — |
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