Car Car Center RFI cover letter.doc

Dear Sir or Madam, 3 August 2012 This letter is a Request for Information (RFI) only. The intent of the RFI is to gather information about potential vendors and each company’s ability to meet the needs of the Exchange. The Exchange is requesting information on a Web Based Automotive Software Solution; to enable our worldwide car care centers to better manage their operations. This information may be used in the preparation of a Request for Proposal (RFP).

The Exchange is a joint command of the U.S. Army and U.S. Air Force, and is directed by a Board of Directors who is responsible to the Secretaries of the Army and the Air Force through the Service Chiefs of Staff. The Exchange has the dual mission of providing authorized patrons with merchandise and services and generating non-appropriated fund earnings as a supplemental source of funding for military Morale, Welfare and Recreation (MWR) programs. Revenues generated in FY07 were $9.7 billion. AAFES operates more than 3,000 facilities worldwide, in more than 30 countries, five U.S. territories and 49 states. To find out more about the Exchanges' history and mission or to view recent press releases please visit our Web site at http://www.aafes.com/pa/default.asp.

The desired requirements are outlined in attachment 1. Your responses may be used to further evaluate and/or refine our requirement.

If you are interested in this potential upcoming procurement, please provide:

1. Responses to the desired requirements and how you meet these.

2. Please provide a brief summary of your company including:

a. How long you have been providing this technology.

b. A white paper describing your technology.

c. List of major customers using this technology.

3. Is your company interested in receiving our Request for Proposal (RFP) should we issue one for this effort? If so, please provide contact information for your company.

Again, this is a Request for Information only. The Exchange is not seeking a firm price quote. However the Exchange does want to understand how the industry prices these solutions. Please provide budgetary pricing information with your response. Do not include a price quote. In the event the Exchange solicits, price quotes will be requested at that time.

Questions to the RFI are required by 15 Aug 2012, 2:00 pm CST, via email to: whisenhuntt@aafes.com and cc: gaskinst@aafes.com Responses to this RFI are required by 30 Aug, 2012 2:00 pm CST, via email to: whisenhuntt@aafes.com and cc gaskinst@aafes.com.

Sincerely

Enclosure: Attachment 1

Tracy Whisenhunt

Contract Specialist I