Attch2 - SOW - Vet Svs IDIQ - Rev2.pdf

Solicitation #20118700 – Attachment 2

U.S. Customs and Border Protection U.S. Border Patrol - Tucson Sector

Statement of Work (SOW) Equine Veterinary Services 5-yr IDIQ Contract

Statement of Work (SOW), dtd 7/07/2020 Equine Veterinary Services 5-year IDIQ Contract

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1. BACKGROUND

U.S. Customs and Border Protection (CBP), U.S. Border Patrol (USBP), Tucson Sector, is responsible for obtaining veterinary services and routine veterinary care for approximately one hundred thirty-two (132) horses utilized by the Tucson Sector, Horse Patrol Units. The actual number of horses maintained by TCA is subject to increase or decrease due to equine injury/retirements, adjustments in personnel, or changes in the operational tempo.

2. SCOPE

The contractor shall provide all labor, supervision, travel, equipment, and supplies to provide experienced equine veterinary care and emergency services to government-owned horses located at various locations throughout southern Arizona, on a recurring basis and in accordance with the requirements of this Statement of Work for services. Services shall be executed by Delivery Order as necessary throughout the 5-year lifecycle of the Indefinite Delivery Indefinite Quantity (IDIQ) contract.

The service requirements outlined within this Statement of Work require the following minimum key personnel: Equine Veterinarian, Equine Veterinary Assistant, and/or Equine Veterinary Technician.

It is the discretion of the Veterinarian to provide the number of Veterinary Technicians and/or Veterinary Assistants as necessary to meet service requirements. Minimum qualifications and training for these positions are outlined in Section 4 of this Statement of Work. A staffing plan, indicating required credentials, shall be provided with offeror’s proposal.

3. APPLICABLE DOCUMENTS

Federal Acquisition Regulation https://www.acquisition.gov/browse/index/far

Homeland Security Acquisition Regulation https://www.dhs.gov/publication/hsar

Homeland Security Acquisition Manual

U.S. Code of Federal Regulations http://www.gpoaccess.gov/cfr/index.htm

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4. GENERAL REQUIREMENTS

4.1. Contractor shall follow Commercial and Industry standards to the most practicable extent possible.

4.2. Contractor shall comply with all required Federal, State and Local laws, licenses and regulations, and those set forth by the

American Association of Equine Practitioners – www.aaep.org.

4.3. Contractor shall comply with the personnel requirements based on the guidelines as set forth by the American Veterinary

Medical Association – www.avma.org.

4.4. All services and procedures are to be performed by a certified Doctor of Veterinary Medicine licensed in the State of Arizona from an accredited school and shall be in good standing.

4.5. Contractor shall be responsible for the actions of all employees.

4.6. Each employee of the contractor shall have a form I-9 (Employment Eligibility Verification) completed and verified. See contract for details.

4.7. Contractor shall assume all responsibility for any injuries incurred by them or their employees from any USBP horse.

5. SPECIFIC REQUIREMENTS / TASKS

5.1. Key Personnel

5.1.1. Equine Veterinarian

Number: Minimum of one (1).

Minimum education and training requirements: Individual educated/qualified as a Doctor of Veterinary Medicine and be registered with the American Veterinary Medical Association to practice veterinary medicine on animals.

5.1.2. Veterinary Assistant

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Number: Based upon service requirements and as determined by the veterinarian.

Minimum education and training requirements: Individual who is employed by an actively licensed veterinarian to perform acts pertaining to the practice of veterinary medicine and receives compensation for such acts from the employing veterinarian, but is not a certified Veterinary Technician or licensed veterinarian. They provide the veterinarian with technical support for all aspects of patient care.

5.1.3. Veterinary Technician

Number: Based upon service requirements and as determined by the veterinarian.

Minimum education and training requirements: Individual who has graduated from a veterinary technology program accredited or approved by the Committee on Veterinary Technician Education and Activities of the American Veterinary Medical Association, or other accrediting agency approved by the Board, or a person has received equivalent training as set forth in the rules of the Board. Also known as a Nurse for Animals.

5.2. General Veterinary Care

5.2.1. Services shall be provided on an as-needed basis.

5.2.2. Veterinary services shall be coordinated by the Unit Supervisor (US), Unit Horse Patrol Instructor (UHPI), Sector

Coordinator (SC), or the Contracting Officer’s Representative (COR). See Section 14 for COR information.

5.2.3. Contractor shall be responsible for the treatment and general care of USBP horses.

5.2.4. Contractor shall assume responsibility for making clinical judgments regarding the health of the horses and the need for medical treatment.

5.2.5. Contractor shall convey his/her findings to the US, UHPI, or SC and an agreed upon treatment shall be enacted.

5.2.6. Contractor shall be responsible for working with the sector-contracted farrier for any lameness issues requiring corrective or special shoeing.

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5.2.7. To the greatest extent possible, the US, UHPI, or other authorized unit personnel shall make appointments with the contractor and transport horses to the contractor’s facility.

5.2.8. If horses cannot be transported, contractor shall be required to respond to the appropriate USBP location.

5.2.9. Contractor shall contact the SC or COR for consent to perform any procedures costing more than $1,500.00.

5.3. Treatment and General Care Includes (but is not limited to)

5.3.1. Lameness examinations

5.3.2. Puncture or laceration repair

5.3.3. Eye wounds

5.3.4. Colic

5.3.5. Ulcers

5.3.6. Nutrition

5.3.7. Maintenance care

5.3.8. Intra-articular injections (joint) and Intrathecal injections (tendon)

5.3.9. Veterinarian-client-patient relationship (VCPR) shall be established

5.3.10. Over the phone consultations

5.3.11. Distribution of medications for unit supervisors/instructors to administer

5.3.12. Provide Coggins testing and health certificates as needed

5.3.13. Blood work

5.3.14. Minor Surgery

5.3.15. All other general service industry-standard regular and emergency veterinarian care as specified.

5.4. Emergency Care / Unscheduled Services (Call-Outs)

5.4.1. Contractor shall respond to all emergencies involving USBP horses at any time of the day or night, seven days a week. This requirement extends to unscheduled services and/or emergent-care (Call-Outs) that may be necessary during or outside of the contractor’s regular operating hours.

5.4.2. Contractor shall respond within five (5) hours of notification of the emergency / unscheduled service requirement (Call-Out) or, if unavailable, must provide an appropriate back-up veterinarian to respond in his/her place.

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5.4.3. In the event a horse must be euthanized, contractor shall contact the SC for prior approval.

5.4.4. If for any reason the SC cannot be reached in a timely manner, contractor shall consult with the US who shall make a decision based on the veterinarian’s advice and act in the best interest of the horse.

5.4.5. Contractor shall provide an emergency medical kit to USBP (US or UHPI) for use in conjunction with over the phone consultation in the event immediate assistance is required. This kit shall be set up so as to support basic emergent-care activities until the contractor arrives on scene or the horse(s) arrive at the contractor’s facility. The kit will include (but is not limited to):

Flunixine Meglamide (Banamine, PreVail) Bute, Butazolidine, Phenylbutazone Acepromazine Xylazine Dexamethasone Antibiotics Eye Ointments

5.4.6. Contractor shall be excused from call out(s) under the following circumstances:

Contractor is on vacation and has given the SC or COR a minimum of a 24-hours’ notice prior to the start of the vacation.

Medical condition, after consulting with the contractor, does not warrant an emergency call out and the horse(s) can wait without further damaging the injury or causing undue stress to the horse.

Medical condition is extreme and a delay in treatment would cause serious damage or death and a local area veterinarian must be utilized. In this event the contractor shall advise the on-scene agents regarding any emergency treatments they can provide while acquiring another veterinarian. The contractor shall assist with the recommendation of the veterinarian.

Contractor is already attending another emergency / call-out.

Contractor is suffering from a severe illness and is physically unable to attend to an emergency / call-out situation. The contractor shall then assist or at a minimum recommend a suitable alternate veterinarian.

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5.5. Bi-Annual Wellness Exams

5.5.1. Contractor shall perform wellness exams on all USBP horses no less than once every six months. Contractor is responsible for traveling to and from the various facilities where the horses are stabled.

5.5.2. Contractor shall coordinate with US’s or UHPI’s for the scheduling of bi-annual wellness exams.

5.5.3. Exams shall be conducted at the various facilities listed in Section 10 or at the contractor’s facility.

5.5.4. Examinations shall be conducted in the presence of at least one of the following individuals: the UHPI, US, or SC.

5.5.5. Wellness exams shall include an overall check of the horses’ health and the administration of both vaccinations and a seasonal wormer.

5.5.6. Ancillary testing shall be administered as necessary.

5.5.7. Any injuries requiring treatment shall be treated on site, or if more extensive treatment is necessary, the horse shall be transported to the contractor’s facility.

5.5.8. Abnormalities which do not require immediate medical attention shall be noted and a maintenance health plan shall be discussed regarding the abnormalities.

5.5.9. Wellness Exams include (but are not limited to):

Coat & Skin condition Eyes, Ears, Nose, and Throat Mouth, Teeth, and Gums Legs & Hooves Heart (cardio vascular system) Abdomen Lungs (respiratory system) Urogenital System (reproductive/urinary system) Neurological System

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Lymphatic System Nutrition & Weight Temperature

5.5.10. Vaccinations include (but are not limited to):

West Nile Virus Tetanus Equine Influenza Rhino Equine Herpes Virus type 1 and 4 Eastern, Western, and Venezuelan Encephalitis Rabies Rattlesnake Any other vaccines deemed necessary due to established standards of care or environmental changes

5.5.11. Wormers include (but are not limited to):

Ivermectin/ Moxidectin Benzimidazole Pyrantel

5.6. Dental Care:

5.6.1. Contractor shall be responsible for performing any dental work needed on USBP horses.

5.6.2. Dental Care includes (but is not limited to):

Teeth floating, Wolf teeth removal Any other teeth removal.

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5.6.3. Contractor shall be responsible for administering any necessary sedatives or medications prior to dental procedures and for providing any medications needed after these procedures.

5.7. Pre-Purchase Exams

5.7.1. Contractor shall perform pre-purchase exams on any horse as requested by the US, UHPI, or SC.

5.7.2. Contractor shall determine the source of any lameness issues discovered during the exam through the use of X-ray, ultra sound, MRI, or similar techniques.

5.7.3. Contractor shall supply the USBP with documentation of all findings and a recommendation on retention of the animal.

5.8. Microchipping

5.8.1. Contractor shall place RES vet tracking animal identification microchip locators in all USBP horses unless they already have a traceable identifying freeze brand.

5.8.2. Microchip locators shall be placed in the same location (right side of neck below the mane) on every horse and shall be listed along with the identification number in the animal’s medical record.

5.8.3. A copy of all identification numbers shall be provided to the SC.

5.9. Basic and Advanced Veterinary Care Courses

5.9.1. Contractor shall be responsible for providing Basic Care classes for new riders and Advanced Care classes for

UHPI’s.

5.9.2. Classes shall be a minimum of two hours long and shall include hands-on instruction.

5.9.3. Contractor shall be responsible for providing all instructional handouts for the classes.

5.9.4. Basic Care classes shall be conducted during the Basic Rider Training Classes and include (but are not limited to):

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Parameters for respiration, pulse, CRT, and temperature Normal/abnormal abdominal sounds Water consumption and dehydration Instruction on how to properly take vital signs Symptoms and recognition of common horse ailments such as colic, azoturia (tying up), founder (laminitis), navicular disease, thrush How to properly apply bandages, poultices, and other wraps to lower extremities Emergency care procedures Administration of oral and intramuscular (IM) medications

5.9.5. Advanced Care classes shall be conducted during UHPI Classes and include (but are not limited to):

Emergency care procedures Administration of intravenous(IV) medications How to identify and treat lameness issues and ailments How to properly apply bandages and wraps to large joint areas such as the hocks and knees.

Horse Anatomy, conformation, and digestive system Equine nutrition

5.9.6. Classes shall be coordinated/scheduled through the Lead UHPI assigned to each class or the SC.

5.9.7. Both types of classes shall be conducted at the various USBP locations listed in Section 10 of the SOW.

6. DELIVERABLES

6.1. Medical Records

6.1.1. Contractor shall maintain electronic records for all medical treatments and procedures performed on USBP horses.

6.1.2. One medical record shall be kept for each horse.

6.1.3. Medical records shall include (but are not limited to):

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Results of examinations Working diagnosis of problems/issues Specific treatments including dosages Routes of medication administration

6.1.4. Documentation of the use of all prescription drugs shall conform, at a minimum, to the requirements of the applicable state’s veterinary practice act.

6.1.5. Contractor shall email all records to the SC, US, and UHPI within five (5) days after services have been rendered for each horse.

7. GOVERNMENT-FURNISHED EQUIPMENT AND INFORMATION

7.1. USBP shall provide adequate horse facilities and an area for exams at each identified location requiring veterinary services.

8. CONTRACTOR FURNISHED EQUIPMENT

8.1. Contractor is responsible for providing all equipment needed to examine and treat USBP horses.

8.2. Contractor is responsible for providing all medications necessary for the treatment and health of USBP horses.

8.3. Contractor must possess the ability to perform digital X-rays or MRI, both at his/her facility and in the field.

8.4. Contractor must be able to send X-rays to the US, COR or SC via Email.

9. PLACE OF PERFORMANCE

9.1. Contractor shall have a dedicated office area and an appropriate equine examination area. Facility must comply with the following standards:

9.1.1. Adequate to perform common surgical procedures.

9.1.2. Have overnight and long term boarding capabilities.

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9.1.3. Horse pens must allow for minimal contact with other horses.

9.1.4. Must allow access to Horse Patrol Agents at other than normal business hours.

9.1.5. Must be located within fifty miles of Tucson, Arizona.

9.1.6. Must have shades and access to fresh water.

9.2. Contractor shall be responsible for the well-being of all horses while at his/her facility.

9.3. Serviced (On-site) Locations:

9.3.1. Contractor shall provide services at the following locations as necessary:

Ajo Station - 851 N. Highway 85, Why, AZ 85321

Casa Grande Station - 14189 W. Earley Rd , Casa Grande, AZ 85122; or at

- LEC facility on Federal Route 19, mile post 2 on the Tohono O’odham Nation

Douglas Station - 1051 Lawrence, Douglas, AZ 85607

Brian A. Terry Station - 2136 Naco Highway, Bisbee, AZ 85603

Nogales Station - 1500 w. La Quinta Rd., Nogales, AZ 85621

Sonoita Station - Canelo Work Center, 83 Canelo Hills Rd., Patagonia, AZ 85624

Tucson Station - Montana Ranch, Buenos Aires National Wildlife Refuge, Arivaca, AZ; or at

- 2430 S. Swan Rd. Tucson, AZ 85711

Willcox Station - Kansas Settlement Facility, 3293 E. Kimzey Rd., Willcox, AZ 85643

10. TAX / INVOICING INFORMATION

10.1. Federal Tax Exempt ID: 72-0408780.

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10.2. Invoicing shall be accomplished in the Invoice Processing Platform (IPP) and in accordance with the resultant order.

11. CONTRCT TYPE / VALUATION

11.1. The government is contemplating Firm Fixed Price (Fixed Unit Price) 5-year IDIQ contract without options periods.

11.2. Minimum Qty/Amount, Initial Order: $1,000.00

11.3. Minimum Qty/Amount, Subsequent Orders: $10.00

11.4. Maximum Qty/Amount, Any Single Order: $130,000.00

11.5. Aggregate Contract Ceiling (Not-to-Exceed Amount): $650,000.00

12. PERIOD OF PERFORMANCE (ESTIMATED)

12.1. Estimated Execution Date: September 10, 2020

12.2. Estimated Expiration Date: September 09, 2025

13. SPECIAL CONSIDERATIONS

13.1. Travel

13.1.1. Travel on the part of the vendor is required to support the requirements identified in this SOW.

14. SECURITY

14.1. Contractor personnel shall comply with all rules and regulations governing conduct of personnel while operating on U.S.

Government property.

14.2. Contractor personnel shall not enter any area which access is restricted, unless specifically authorized in writing by the Unit

Supervisor.

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15. CHANGES TO THE SOW

15.1. No changes to this SOW or cost increases shall be incurred without written prior approval of the Contracting Officer (CO).

15.2. Any changes or cost increases shall not take effect until the CO executes a written modification.

15.3. The CO is the only individual with authority to amend a contract.

16. POINTS OF CONTACT

16.1. The following individuals are identified as POCs for this procurement action unless otherwise superseded in writing.

Contracting Office POC#1 Name: Micky L. Hallman Title: Contract Specialist (CS) Department/Division: CBP / BECD - Pacific Operations Enforcement Branch Phone: 520-407-2816 Email: Micky.L.Hallman@cbp.dhs.gov

Contracting Office POC#2 Name: Teresa Nechvatal Title: Contracting Officer (CO) Department/Division: CBP / BECD – Pacific Operations Enforcement Branch Phone: 520-407-2807 Email: Teresa.Nechvatal@cbp.dhs.gov

Contracting Officer’s Representative (COR) / Invoice Approving Official Name: Bobbi Schad Title: Special Operations Supervisor Department/Division: CBP / U.S. Border Patrol Phone: 520-908-8449 (office) Cell: 520-237-4361 (voice)

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Email: Bobbi.L.Schad@dhs.gov

Program Office POC Name: Ernie R Norzagaray Title: Lead Mission Support Specialist Department/Org: CBP / USBP-Mission Readiness Operations Phone: 520-748-3273 Email: Ernie.N.Norzagaray@cbp.dhs.gov