Attch01_SOW_Chapel IT Services.pdf

Statement of Work

Name of Project

CUI

Vandenberg Chapel, Department of the Air Force

Chapel Audio/Visual (A/V) Technician for the

30SLD/HC

4 April 2026

1.0 Background

THIS REQUIREMENT IS FOR AUDIO AND VISUAL SUPPORT FOR SUNDAY

SERVICES AT THE VANDENBERG CHAPEL. THE CONTRACTOR WILL BE THE

PRIMARY TECHNICAL POINT OF CONTACT DURING THE SUNDAY SERVICE TO

ENSURE A SEAMLESS WORSHIP EXPERIENCE FOR BOTH IN-PERSON AND ONLINE

ATTENDEES.

2.0 Objectives

THIS TASK WILL ACCOMPLISH A SEAMLESS WORSHIP EXPERIENCE FOR BOTH IN-

PERSON AND ONLINE ATTENDEES BY PROVIDING PROFESSIONAL AUDIO AND

VISUAL SUPPORT FOR SUNDAY SERVICES.

3.0 Decription Of Work

THE CONTRACTOR SHALL PROVIDE AUDIO AND VISUAL SUPPORT, WHICH

INCLUDES OPERATING SOUND EQUIPMENT, MANAGING CAMERAS, AND

ENSURING THE QUALITY AND STABILITY OF THE LIVE STREAM FOR THE

DURATION OF THE SERVICE.

The following sections of the SOW describe the technical and administrative components of the requirement:

3.1 Task 1: Pre-Service Preparation

• Arrive at the chapel at least 45 minutes prior to the start of the Sunday service to set up and test all audio and video equipment.

• Conduct a pre-service check of all microphones, speakers, monitors, cameras, and streaming software to ensure functionality.

3.2 Task 2: Service Operation

• Manage the audio mix (DL32S Mackie Mixer) during the service, balancing levels for worship teams, speakers, and any other audio inputs to ensure clarity for both the in-person congregation and the live stream audience.

• Operate cameras to provide a clear and engaging visual presentation for the live stream.

• Start, monitor, and end the Facebook Live broadcast for the service personally or by coordinating with volunteers.

• Proactively troubleshoot any audio, video, or streaming issues that may arise during the service.

3.3 Task 3: Post-Service Duties

• Properly shut down and store all A/V equipment in accordance with chapel procedures.

• Report any equipment malfunctions or technical issues to the designated chapel staff representative in a timely manner.

3.4 Task 4: Professional Conduct and Improvement

• Assimilate, assess, and improve existing A/V procedures and provide recommendations for enhancement.

• Maintain professional standards of conduct and public decorum.

4.0 Desired Skills And Knowledge

• At least one year of experience with live audio mixing, including the use of soundboards (e.g., DL32S Mackie Mixer), microphones, and speakers.

• At least one year of experience with live video streaming, including camera operation and familiarity with streaming software (e.g., OBS, Streamlabs) and platforms (e.g., Facebook Live, YouTube).

• Ability to work independently in a fluid and sometimes fast-paced environment. • Ability to constructively work in an interfaith environment and maintain healthy, functional, and professional interpersonal relationships.

• Ability to clearly communicate technical information in understandable terms to staff and volunteers.

• Must be at least 18 years of age and hold a high school diploma.

• Must be able to speak, read, and write English proficiently and professionally.

• Must receive clearance from a background investigation done in house, and will be allowed to work with line of sight of a staff member.

5.0 Delivery Time Frame

A UNIT OF WORK CONSISTS OF ONE SUNDAY OF CHAPEL OPERATIONS. A

TYPICAL SUNDAY WILL REQUIRE APPROXIMATELY 3-4 HOURS OF WORK, TO

INCLUDE PRE-SERVICE SETUP, SERVICE SUPPORT, AND POST-SERVICE

BREAKDOWN. START DATE IS JUNE 15, 2026, AND END ON JUNE 14, 2027 WITH 3

ADDITIONAL OPTION YEARS. THE CONTRACTOR SHALL PROVIDE SUPPORT FOR

UP TO 52 SUNDAY SERVICES PER YEAR AND 8 NON-SUNDAY SERVICES.

5.1 Government Furnished Items

The Chapel will provide the contractor with access to all necessary A/V equipment as determined by Delta Chaplain, and a suitable workspace within the A/V booth.

5.2 Government Furnished Equipment

• DL32S Mackie Mixer

• Behringer X32 40-channel Digital Mixer

• Microphones

• Speakers

• Monitors

• Cameras

• Computer with presentation software Currently using Proclaim

5.3 Government Furnished Service

• Computer and Printer Access. The Government will provide computers and printers to the contractor. The contractor shall use these Government furnished services only in matters related to the performance of this contract.

6.0 Points Of Contact.

6.1 Customer Representative (CR)

The following person has been designated the CR by the Contracting Officer:

NAME: Ch Heather Jones TITLE: Lead Protestant Chaplain

ORGANIZATION: HC

CONTACT INFO: 8056065773

6.2 Invoice Reviewer in Wide Area Work Flow

NAME (Deborah Goggins) TITLE Resource advisor

ORGANIZATION SLD30/CPTS

CONTACT INFO deborah.goggins@spaceforce.mil mailto:deborah.goggins@spaceforce.mil

Supplements

Ombudsman

(a) An ombudsman has been appointed to hear and facilitate the resolution of concerns from offerors, potential offerors, and others for this acquisition. When requested, the ombudsman will maintain strict confidentiality as to the source of the concern. The existence of the ombudsman does not affect the authority of the program manager, contracting officer, or source selection official.

Further, the ombudsman does not participate in the evaluation of proposals, the source selection process, or the adjudication of protests or formal contract disputes. The ombudsman may refer the interested party to another official who can resolve the concern.

(b) Before consulting with an ombudsman, interested parties must first address their concerns, issues, disagreements, and/or recommendations to the contracting officer for resolution. Consulting an ombudsman does not alter or postpone the timelines for any other processes (e.g., agency level bid protests, GAO bid protests, requests for debriefings, employee-employer actions, contests of OMB Circular A-76 competition performance decisions).

(c) If resolution cannot be made by the contracting officer, the interested party may contact the ombudsman, for USSF (United States Space Force) acquisitions (excluding SMC acquisitions) please contact the Director of Contracts, Air Force Installation Contracting Center, Operating Location - Space (AFICC/KS OL-SPC) via the following e-mail workflow address:

afica.ks.wf@us.af.mil. Concerns, issues, disagreements, and recommendations that cannot be resolved at the Center/MAJCOM/DRU/SMC ombudsman level, may be brought by the interested party for further consideration to the Air Force ombudsman, Associate Deputy Assistant Secretary (ADAS) (Contracting), SAF/AQC, 1060 Air Force Pentagon, Washington DC 20330-1060, phone number (571) 256-2395, facsimile number (571) 256-2431.

(d) The ombudsman has no authority to render a decision that binds the agency.

(e) Do not contact the ombudsman to request copies of the solicitation, verify offer due date, or clarify technical requirements. Such inquiries shall be directed to the contracting officer.

(End of clause)

Health and Safety on Government Installations

(a) In performing work under this contract on a Government installation, the contractor shall:

(1) Take all reasonable steps and precautions to prevent accidents and preserve the health and safety of contractor and Government personnel performing or in any way coming in contact with the performance of this contract; and

(2) Take such additional immediate precautions as the contracting officer may reasonably require for health and safety purposes.

(b) The contracting officer may, by written order, direct Air Force Occupational Safety and Health (AFOSH) Standards and/or health/safety standards as may be required in the performance of this contract and any adjustments resulting from such direction will be in accordance with the Changes clause of this contract.

(c) Any violation of these health and safety rules and requirements, unless promptly corrected as directed by the contracting officer, shall be grounds for termination of this contract in accordance with the Default clause of this contract.

(End of clause)

Contractor Access to Air Force Installations

(a) The contractor shall obtain base identification and vehicle passes, if required, for all contractor personnel who make frequent visits to or perform work on the Department of the Air Force installation(s) cited in the contract. Contractor personnel are required to wear or prominently display installation identification badges or contractor-furnished, contractor identification badges while visiting or performing work on the installation.

(b) The contractor shall submit a written request on company letterhead to the contracting officer listing the following: contract number, location of work site, start and stop dates, and names of employees and subcontractor employees needing access to the base. The letter will also specify the individual(s) authorized to sign for a request for base identification credentials or vehicle passes. The contracting officer will endorse the request and forward it to the issuing base pass and registration office or Security Forces for processing. When reporting to the registration office, the authorized contractor individual(s) should provide a valid driver's license, current vehicle registration, valid vehicle insurance certificate to obtain a vehicle pass.

As of 07 May 2025, all VSFB visitors are now required to have a REAL ID in order to be processed for a base access pass. If the visitor does not possess a state issued REAL ID, the following documents may be provided.

-BIRTH CERTIFICATE (original or certified true copy) bearing a raised seal, and SOCIAL SECURITY CARD, and a STATE ISSUED DIRIVERS LICENSE/ IDENTIFICATION CARD (that is not REAL ID compliant).

-VALID PASSPORT or PASSPORT CARD.

-PHOTO ID ISSUED FROM ANOTHER FEDERAL AGENCY (PIV: DoJ, DoS, NASA, or other similar agency).

(c) During performance of the contract, the contractor shall be responsible for obtaining required identification for newly assigned personnel and for prompt return of credentials and vehicle passes for any employee who no longer requires access to the work site.

(d) Not Applicable - When work under this contract requires unescorted entry to controlled or restricted areas, the contractor shall comply with citing the appropriate paragraphs as applicable.

(e) Upon completion or termination of the contract or expiration of the identification passes, the prime contractor shall ensure that all base identification passes issued to employees and subcontractor employees are returned to the issuing office.

(f) The contractor shall provide an after-hours contact number or after-hours email in the Emergency Mass Notification System (EMNS) for each of their personnel, whose normal place of duty is on a

DoD installation or within a DoD facility. The contractor shall comply with any additional requirements in DAFMAN 10-206 for emergency operational reporting. Foreign Nationals may participate and may remove themselves from the Emergency Mass Notification System at any time.

To update information, personnel can access the globe icon on their system desktop screens and choose the "Access Self-Service" option.

(g) Failure to comply with these requirements may result in withholding of final payment.

(End of clause)