Attch 3 Past Performance Questionnaire.docx

DOCX document 38 KB Posted

Attached to
Flatbed Printer Service Agreement Federal contract opportunity
Solicitation number
FA301024Q0030
Issued by
Department of the Air Force Air Education and Training Command

About this file

This document is a Past Performance Questionnaire related to a federal contract opportunity for Keesler Air Force Base to provide an EFI PRO16H Flatbed Printer Service Agreement in accordance with the attached Statement of Work. The questionnaire requests information from references about the offeror's past performance, including quality of service, management, timeliness of performance, and ability to recruit and retain qualified personnel. Respondents are asked to provide ratings and comments in these areas, as well as indicate if they would award the contractor another contract. The completed questionnaires will be used as part of the source selection evaluation. Responses are due by September 10, 2024 at 10:00 AM CST.

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Other files for this federal contract opportunity

Other files attached to Flatbed Printer Service Agreement, newest first.
File Type Posted
Question and Answer - Template.xlsx XLSX spreadsheet
Solicitation Amendment - FA301024Q00300001.pdf PDF
Solicitation Amendment FA301024Q00300001 SF 30.pdf PDF
ATTACH1 - Statement of Work.pdf PDF
Attch 2 Past Performance List of References.docx DOCX document
Solicitation FA301024Q0030.pdf PDF

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Text version

Attachment 3

FA301024Q0030

PAST PERFORMANCE QUESTIONNAIRE

Keesler AFB is in the process of soliciting offers from companies capable of providing:

EFI PRO16H Flatbed Printer Service Agreement IAW Statement of Work.

In order for the 81st Contracting Squadron to conduct its evaluation, we request that you complete the questionnaire below and e-mail a PDF file to tonny.mabonga@us.af.mil, Contract Specialist, at _81 CONS, Keesler AFB_. The due date for completed questionnaires is 09/10/2024 at 10:00 AM CST. Your completed questionnaire will become a part of the official source selection records. To be considered, the Past Performance Questionnaire shall be returned to the Contract Specialist in its entirety and by the due date and time specified above.

To confirm receipt of your completed/submitted questionnaires please contact Contract Specialist, Tonny Mabonga, by e-mail at tonny.mabonga@us.af.mil.

A. OFFEROR’S REFERENCE INFORMATION:

Contract Name and/or Number (include task order number(s) if applicable)

Company/Division Name to be evaluated

Address:

Point of Contact (POC):

Title of POC:

Telephone Number:

Email

Contractor performed as: Prime contractor Contractor performed as: Sub-Contractor Joint Venture Affiliate To/With _____________________

B. RESPONDENT INFORMATION: Please complete.

Contracting Activity/Customer

Address:

Telephone Number:

Email Address:

Point of Contact (POC):

Title of POC:

C. CONTRACT INFORMATION: Please complete.

Contract Name and/or Number

Task Order number:

Type of Contract:

Performance Period: (Base plus any options):

Performance Period for the task order:

Annual Contract Values:

Total Contract Dollar Value: (base plus any options)

Number of FTEs / Session-based:

Contract Description:

Contractor performed as: Prime contractor Contractor performed as: Sub-Contractor Joint Venture Affiliate To/With _____________________ What percentage of the contract was performed by the evaluated contractor, if available: ………………...%.

Instructions:

Please provide ratings and comments regarding the Contractor’s performance in each area below using the following ratings.

RATING
DEFINITION
Exceptional
Performance meets contractual requirements and exceeds many to the Government’s benefit. The contractual performance of the element or sub-element being evaluated was accomplished with few minor problems for which corrective actions taken by the contractor were highly effective.
Very Good
Performance meets contractual requirements and exceeds some to the Government’s benefit. The contractual performance of the element or sub-element being evaluated was accomplished with some minor problems for which corrective actions taken by the contractor were effective.
Satisfactory
Performance meets contractual requirements. The contractual performance of the element or sub-element contains some minor problems for which corrective actions taken by the contractor appear or were satisfactory.
Marginal
Performance does not meet some contractual requirements. The contractual performance of the element or sub-element being evaluated reflects a serious problem for which the contractor has not yet identified corrective actions. The contractor’s proposed actions appear only marginally effective or were not fully implemented.
Unsatisfactory
Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance of the element or sub-element contains a serious problem(s) for which the contractor’s corrective actions appear or were ineffective
N/A
Not Applicable

PAST PERFORMANCE QUESTIONNAIRE

Exceptional
Very Good
Satisfactory
Marginal
Unsatisfactory

N/A

A. QUALITY OF SERVICE AND PERFORMANCE

(1) The Contractor provided quality service that adhered to contract requirements, specifications, and standards of professional conduct.

(2) The Contractor consistently responded to problems and took appropriate action to correct performance.

(3) Did the contract involve hard to fill positions (specialty positions) or positions are remote locations? If so, Contractor successfully recruited and retained qualified Ancillary HCPs with minimal disruption.

B. MANAGEMENT

(1) Contractor was able to resolve customer complaints quickly and effectively.

(2) Contractor demonstrated an overall effective and quality management effort.

(3) Contractor cooperated with the Government in providing flexible, proactive and effective solutions to critical contract issues.

C. TIMELINESS/ SCHEDULE OF PERFORMANCE/SERVICES

(1) Contractor demonstrated ability to plan for and provide replacement candidates during the life of the contract to include pre-planned absences, unplanned illnesses, or an extended leave of absence.

(2) The Contractor consistently demonstrated an ability to quickly recruit and retain qualified HCPs in accordance with contract requirements and to avoid disruption of services and/or work schedule.

(3) Credentialing Packages (to include current and complete information) were presented in timely fashion to the applicable facility.

D. OTHER:

(1) Would you award this firm another contract? ( ) Yes ( ) No If you answered “No” provide an explanation. ____________________________________________________

(2) Was the contract terminated for default or cause? ( ) Yes ( ) No If you answered “Yes”, provide an explanation.___________________________________________________

(3) Has the Contractor been given a cure notice, show cause notice, suspension of progress payments in the last 3 years. ( ) Yes ( ) No If you answered “Yes”, provide an explanation and how many actions and if they were resolved: ________________________________________________________________________________________

(4) ADDITIONAL COMMENTS: ____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

RESPONDENT SIGNATURE

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