Attachments 26QA103.pdf

SERVICE ITEM DESCRIPTION STANDARD

1, Trash Removal Empty all trash/waste baskets from all offices, Provide and replace, each visit, 100% (2x or 3x weekly) common areas and restrooms and remove all trash recycled trash can liners.

from the facility for pick up in dumpster or provided service at the facility. Replace liner in each trash receptacle. Removal includes any accumulated full bags that are no longer in the waste baskets.

2. Vacuuming Vacuum all carpets and hard surfaced floors, Vacuum with a beater brush/ (2x or 3x weekly) upholstered furniture, windowsills, restroom crevice hose type machine facilities, entryways, common areas, and storage with a filtration system which closets to remove all dust, debris, cobwebs and minimizes airborne dust visible particles including edges of carpets and particles, (ideally a HEPA baseboards and spot clean stains as needed with filter vacuum).

chemical cleaner.

3. Hard Surface Damp mop all ceramic, tile, or vinyl tile areas with an All common areas must be cleaned to Cleaning appropriate chemical cleaner. All non-carpeted floors the same standards.

(2x or 3x weekly) shall be cleaned and maintained in accordance with the Performance Work Statement.

4.High-Touch Surface Disinfect all high-touch surfaces (e.g., countertops, Clean/wipe down surfaces with disinfectant.

Cleaning doorknobs, door handles, light switches, handles, if surfaces are dirty, they shall be cleaned (2x or 3x weekly) toilet levers, sink handles, water fountain buttons, using a detergent or soap and water prior door entry keypads, door phone systems, fixtures) to disinfection. For disinfection, at minimum, alcohol solutions with at least 70% alcohol, and most EPA-Registered household disinfectants and wipes are allowed.

5.Restrooms Disinfect all restroom fixtures with environmentally Clean with earth friendly antibacterial (2x or 3x weekly) friendly antibacterial chemical disinfectant clean and disinfectant all surfaces, floors and disinfect all floors, toilets and sinks so no encrustation fixtures and replace paper products or water rings are present. Furnish restroom supplies with 100% recycled toilet paper and as required. paper towels; and environmentally friendly soap, etc., as needed.

6.Miscellaneous Cleaning Includes removal of fingerprints or smears on glass Use cloth with cleaner to remove (2x or 3x weekly) entrance doors and interior glass in between window smears, fingerprints, smudges, etc.

cleanings and surfaces that are highly noticeable including furniture or doors.

Cleaning of painted walls removing scuff, stains, markings, fingerprints, and obvious soil.

Drinking fountain – clean and disinfect all porcelain Clean with antibacterial, and polished metal surfaces, including the cabinet, environmentally friendly disinfectant percolator orifices and drains. The drinking fountains all hard surfaces and fixtures shall be free from stains, spots, smudges, scale and obvious soil.

7.Dusting Dust all surfaces, including: chairs, desks, cabinets, Dusting with a damp/chemical (Once per Month) furniture, windowsills, blinds, to include mini blinds treated cloth is required.

baseboards, woodwork, HVAC vents, light fixture lens, or any surface where dust may collect and is visible to the eye.

8.Clean Glass Surfaces All interior and exterior window surfaces (weather Clean all windows with appropriate (Once per Month) permitting 38 degrees or above) must be cleaned inside cleaner to streak free as weather permits, and out with an appropriate cleaner leaving no including wiping off sills, inside and streaks, working around window stenciled signage outside, being careful not to damage that may be present. blinds, LED lights, and safety window films which may be present.

Note: Exterior windows can be cleaned with an appropriate chemical cleaner that is wet, non-abrasive, without strong solvents or alcohol, and has a pH value between 3.0 and 11.0; a cloth or sponge can be used. Do not use pressure washing to clean. Interior windows with fragment retention film should not have anything other than water/soap (baby shampoo is recommended for cleaning windows with fragmentation film).

9.Wash Trash Dirty trash containers shall be washed inside and Use soap and water or acceptable chemical Receptacles out and shall be odor free. cleaner to remove any build up and smell.

(Once per Month)

10.De-scale Toilet Bowls Toilet bowls and urinals shall be de-scaled in After de-scaling, the entire surface shall be free and Urinals order to remove any accumulated hard deposits. From streaks, stains, scale, scum, urine deposits, (Once per Month) mineral deposits and rust stains.

11.Carpet Cleaning Only the high-performance hot water extraction Twice per year, (April systems commonly called “Steam Cleaning” & October) or as be used. High traffic areas and troublesome spots scheduled in advance should be pretreated. The process consists of Must be performed spraying a chemical cleaning solution with water after normal working into the pile and using a powerful vacuum, hours. recovering the solution and soil into a holding tank.

Should only be done by a truck mounted unit outside the facility with only the hose and wand brought inside. Add a certified fabric protection treatment to aid in preventing further soiling in high traffic or troublesome areas to keep the appearance of the Caution: Water/Steam Temperatures should never carpet in between cleanings. Spot cleaners exceed 120˚F. Do not allow foot traffic on the should be applied prior to general cleaning.

carpet until it is dry. Place fans on wet areas during cleaning and allow carpets to dry as long as possible.

Complete procedure with a thorough pile lifting.

12.Clean Light Fixtures Globes, reflectors, covers, diffusers, and plastic side Contractor shall clean light fixtures (Once per year in October) panels shall be removed and washed. After cleaning in conjunction with an already and reassembling, light fixtures shall be free of bugs, scheduled cleaning appointment.

dirt, dust, grease and other foreign matter.

13.Emergency Cleaning Cleaning services include any work identified in The Contractor shall respond within (As needed) paragraph 12 of Performance Work Statement. a half day, if at all practicable. The Contractor shall perform Emergency Cleaning required due to broken or leaking pipes, sinks, toilets, or other occurrences requiring immediate corrective action to restore an area to its normal state of cleanliness and appearance.

In the event of a no-show by the cleaning Contractor, the normal cleaning daily items may be deducted from any amounts due and owing under this contract.

Attachments 26QA103 -1.pdf