Attachment - Statement of Work Section C.12.4 CSO Phase II Orientation.pdf

15M20021RA32CSO21

1st,3rd,4th,5th,8th, and 12th Federal Judicial Circuit

Attachment C - Statement of Work, Section C.12.4, CSO Phase II Orientation

C.12.4 CSO Phase II Orientation

The contractor shall be responsible for conducting a CSO Phase II Orientation (Phase

II) for each eligible CSO. Phase II shall be a two-step phase comprised of forty (40) hours of introductory academic instruction and forty (40) hours of OJT. Upon successful completion of the academic instruction and OJT requirements of Phase II, the CSO may be assigned to all CSO duties, including posts which require the use of screening equipment.

C.12.4.1

Before a CSO is permitted to participate in Phase II , the Contractor shall ensure that the CSO has successfully completed Phase I Orientation. A CSO must wait 120 days after successfully completing CSO Phase I Orientation to commence Phase II

Orientation.

C.12.4.2

At a minimum, the Contractor’s training shall cover all requirements of the academic and OJT portions outlined in Attachment J.7(G), CSO Phase II Orientation Training

Program.

C.12.4.3

Upon completion of the academic portion of the Phase II Orientation, the Contractor shall be responsible for ensuring that the new CSO completes a 40-hour OJT program. The CSO shall be assigned to work with (paired with) a CSO with at least one year of experience operating screening equipment as a CSO and has no prior history of failed Unannounced Facility Security Tests. At a minimum, OJT shall consist of a minimum of eight (8) hours of OJT on each type of screening equipment.

The OJT program should work to reinforce the academic Phase II lessons through comprehensive hands-on training.

C.12.4.4 Examination and Practical Proficiency Demonstration

At the completion of Phase II Orientation, the Contractor shall administer both a written examination through the LMS and conduct a structured practical proficiency demonstration of each CSO’s individual skills, knowledge, and abilities related to training. The proficiency demonstration shall be in the form of a self-certified checklist signed by both the applicant/CSO and the experienced, CSO or LCSO who was paired with the applicant.

• The examination shall consist of at least 100 questions and include all subject areas covered during the Phase II Orientation. A passing score of 70% is required to perform on the contract.

• A proficiency assessment is required for each skill which requires demonstrated use and shall be measured as pass/fail or non-applicable. If a CSO/applicant does not pass the examination or proficiency assessment on the first attempt, the CSO may retest two additional times within seven (7) calendar days from the initial test date. If a CSO/applicant does not obtain a passing score on the retest, the CSO may not perform on the contract.

15M20021RA32CSO21

1st,3rd,4th,5th,8th, and 12th Federal Judicial Circuit

Attachment - Statement of Work, Section C.12.4, CSO Phase II Orientation

C.12.4.5

After completion of CSO Phase II Orientation, the Contractor shall require the CSO to complete the CSO-008-II In-District (Phase II) Orientation Certification

Attachment J.2(G) and require the District Supervisor to certify that the individual has satisfied the requirement. The Contractor shall retain the original form and forward a copy to the COR within seven (7) calendar days of completing the Phase

II Orientation.