Attachment No. 1 SOW-DC Torque Tools. - Revised 2.docx

DESCRIPTION/WORK STATEMENT/SPECIFICATION

FOR

DC Torque Tool Maintenance, Calibration and Repair

1.0 Scope:

This specification establishes a requirement for Preventative Maintenance/Calibration and Emergency Repair of DC Torque Tools located at Anniston Army Depot, Anniston, Alabama. The DC Torque Tools covered in this contract are located in buildings 400 and 447. The maintenance coverage shall be for a one-year base period beginning with award of this contract, plus four (4) option years.

2.0 Maintenance Requirements:

2.1 Preventative Maintenance and Calibration:

The Contractor shall provide the Government annual preventative maintenance and yearly scheduled calibration support, prior to calibration expiration, in accordance with the OEM specifications for the DC Torque Tools located at Anniston Army Depot, Anniston, Alabama which includes but is not limited to:

A. Complete on-site tool evaluation and testing of all components and functions.

B. All serviceable parts will be disassembled and the functions tested with certified test equipment. All tools will be labeled with a current calibration date sticker.

C. Certificates of Calibration for each tool will be provided to the COR within 1 week of calibration services being performed. Contact information for the above mentioned Government employees will be provided at the time of award.

D. All mechanical parts will be cleaned, inspected and re-greased.

E. Calibration of the electric tools will consist of making sure they fulfill the needs of a traceability chain using ISO 17025 international standards.

F. Minor on-site repairs will be included at the time of service and shall be billed as such in accordance to the terms and conditions of the contract.

2.2 Repair/Emergency repair:

A. Tools requiring significant repair shall be tagged and identified for corrective maintenance.

B. An on-site repair service shall be available for tools during regular work hours.

C. An emergency repair service shall be available during night and weekend shifts and holidays.

D. If any part of these requirement are out-sourced by the Contractor all requirements listed in this SOW applies.

E. Shipping/Transportation of any tools to and from the Contractor’s facility shall be the responsibility of the Contractor.

2.3 Tools to be serviced:

3.0 Documentation of Malfunctions and Service Calls:

The Contractor shall furnish to the Government a service document which will be used to report the date and time of notification, along with a brief description of each malfunction reported to him. The Contractor shall furnish to the Government one copy of this report form upon completion of any corrective or preventive action taken by the Contractor. The report form shall include as a minimum the following:

A. Date and Time of Notification

B. Date and Time of Arrival

C. Time Spent for Repair

D. Description of Malfunction and/or Maintenance Performed

E. Description of Parts Replaced

4.0 Normal Period of Support (NPS):

The normal period of maintenance support shall be Monday through Thursday 0700-1630 hrs. and 0700-1530 hrs. every other Friday. Maintenance support shall be made available to the Government during this period at a fixed hourly rate.

5.0 Support Outside Normal Period of Support (SONPS):

On-call emergency maintenance support shall be made available to the Government outside the Normal Period of Support (NPS) (including Federal holidays and weekends) at a fixed hourly rate (or rates), as specified in this contract.

6.0 Contractor’s Point of Contact:

The Contractor shall provide the Contracting Officer with a point of contact and a telephone number for the Government to report service calls, and shall make arrangements for qualified service personnel (e.g. qualified technician) to receive notification and respond to the Government within twenty-four hours. Telephone recording devices and/or voice-mail systems are acceptable. The Contracting Officer shall supply the Contractor with the name and telephone number of his/her designated technical representative. The COR is authorized to request maintenance support services. The Contractor shall not proceed with any verbal or written change(s) to the scope of work from sources other than the Contracting Officer, who will provide changes in writing.

7.0 Contractor Service Personnel:

The Contractor shall provide trained personnel, with the necessary expertise to perform all required technical support and emergency corrective maintenance services on the DC Torque Tools. Work shall be performed in accordance with best commercial practices without unnecessary delays or interference with Government missions or functions.

8.0 Response Remedies:

If, twenty-four (24) hours after the Contracting Officer or COR notifies the Contractor, the Contracting Officer determines that the contractor is not making continuous progress toward remedying any reported equipment malfunction, the Government shall reserve the right to secure the services of other commercial or Government qualified technicians to repair, replace, or otherwise correct the reported malfunction of the equipment at the Contractor’s expense.

9.0 Replacement Parts/Materials:

Replacement parts shall be supplied by the Contractor on a cost reimbursement basis as specified in this contract. Only new standard parts or parts refurbished equivalent to new, shall be used in effecting repairs. A discount on all parts and all upgrades shall be offered to the Government as part of this emergency on-call maintenance contract.

10.0 Warranty of Parts/Materials:

Parts/materials replaced under this contract will be subject to the standard commercial warranty applied to those parts or materials. Labor shall have at a minimum 30 days of warranty.

11.0 Surveillance/Communication:

All technical surveillance of on-call, on-site services will be performed by the Contracting Officer’s Representative. After correction of each malfunction, the Contractor shall notify the contract administrator named in this contract. Communication of all technical matters pertaining to this contract shall be in writing directly between the Contractor and the Contracting Officer, Anniston Army Depot, ATTN: AMSTA-AN-CTCS, 7 Frankford Avenue, Anniston, Alabama 36201-4199, with a copy furnished to the COR.

12.0 Contractor Responsibilities:

12.1 The Contractor shall provide all parts, tools, labor, documentation and materials necessary to perform the services required by the terms of this contract.

12.2 The offered shall include the following in his response to this request for proposals:

A. Hourly labor rate to be charged during the Service Outside Normal Period of Support (SONPS) for the base year and each one-year option.

B. Hourly labor rate to be charged during the Normal Period of Support (NPS) for the base year and each one-year option.

13.0 Access and General Protection/Security Policy and Procedures:

A. This standard language is for Contractor employees with an area of performance within an Army-controlled installation, facility, or area. The Contractor and all associated subcontractors employees shall provide all information required for background checks to meet installation access requirements to be accomplished by the installation Provost Marshal Office, Director of Emergency Services, or Security office. The Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204-9, Personal Identity Verification of Contractor Personnel) as directed by DOD, HQDA, and/or local policy. In addition to the changes otherwise authorized by the change clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in Contractor security matters or processes.

B. For Contractors that do not require a Common Access Card (CAC), but require access to a DOD facility or installation. Contractor and all associated subcontractor employees shall comply with adjudication standards and procedures using the National Crime Information Center interstate identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190-13), applicable installation, facility access and local security policies and procedures (provided by government representative), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations.

C. If necessary, Contractor shall acquire and return all issued U.S. Government Common Access Cards, installation badges, and/or access passes.

image1.emf