Attachment M - Exceptions and Deviations to the RFP.docx

This is an Exceptions and Deviations document related to a Third Party Administrator (TPA) and Chronic Disease Management (CDM) services Request for Proposal (RFP) issued by the City of Houston, Texas. The document outlines proposed exceptions and deviations to the standard RFP terms and conditions that bidders may request or that the City may implement. The RFP seeks qualified firms to provide TPA and CDM services for the City's self-funded medical benefit plans, with the contract term consisting of an initial five-year period plus two optional one-year renewal periods, for a maximum seven-year contract duration. This exceptions and deviations document serves as a mechanism for addressing any modifications to standard RFP requirements, evaluation criteria, contractual terms, or operational specifications that may be necessary or requested during the procurement process.

The document functions as a formal record of approved exceptions and deviations that have been granted or are under consideration for the TPA services procurement. These exceptions and deviations may pertain to pricing structures, service delivery requirements, performance standards, staffing qualifications, system capabilities, compliance requirements, or other material terms outlined in the base RFP. By maintaining this formal documentation, the City of Houston establishes transparency in the procurement process and ensures that all bidders are aware of any modifications to standard requirements that may affect their proposal submissions and evaluation.