Attachment J.2 - Past Performance Questionnaire.docx
DOCX document 36 KB Posted
- Attached to
- FEDLINK Electronic Resources competition
- Solicitation number
- LCFDL26R0018
- Issued by
-
Library of Congress
About this file
This is a Past Performance Questionnaire template for the FEDLINK Electronic Resources Products and Services solicitation (LCFDL26R0018). The questionnaire is designed to evaluate contractor performance across seven key performance areas: Quality Technical Performance (staff expertise and product/service quality), Project Approach and Contract Management, Contract Compliance, Cost Control, Timeliness, Business Relations (corporate level), and Overall Evaluation. Each performance area uses a standardized five-point rating scale (0-4) ranging from Unsatisfactory to Outstanding, with detailed definitions provided for evaluators to ensure consistent assessment of contractor risk and capability to successfully perform services.
The questionnaire includes sections for client information, contractor details, contract specifics, and comments fields for each performance rating. Additionally, it contains a yes/no question regarding future selection of the contractor and requests an overall assessment summary. This template is a component of the broader FEDLINK Electronic Resources competition administered by the Library of Congress, which seeks multiple-award IDIQ contracts with a 12-month base period and four option periods for electronic resources products and services. The questionnaire serves as a mechanism for the Government to evaluate offeror performance history during the proposal evaluation process.
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Text version
FEDLINK Electronic Resources Products and Services Solicitation Number: LCFDL26R0018 Attachment J.2 – Past Performance Questionnaire Attachment J.2 – Past Performance Questionnaire
| Client Information |
| Contract & Contractor Information |
Name:
Contractor:
Title:
Contract Number:
Organization:
Total Contract Value:
Telephone:
Period of Performance:
Email:
Brief Description of Project:
PAST PERFORMANCE QUESTIONNAIRE
Please select a rating or answer and include comments, if applicable. Please also reference the definitions of ratings below to help determine your selection. The Government will evaluate any past performance information submitted to assess the level of risk of the offeror’s ability to successfully perform services as required in the contract.
| Performance Area |
| Description/Question re: Performance Area |
| Selection/Rating |
| Comments |
| Quality |
| Technical Performance: How would you rate the technical expertise of the contractor’s staff? (Includes: Experience or knowledge in technical areas specific to tasks, ability to effectively communicate technical concepts) |
| Choose an item. |
| Comments: |
| Quality |
| Technical Performance: How would you rate the technical quality of the products produced and services provided? |
(Includes: Achievement of critical success factors, functionality, downtime, and appropriateness of solution)
| Choose an item. |
| Comments: |
| Quality |
| Project Approach and Contract Management Evaluation: How would you rate the quality of the contractor’s project management? |
(Includes: Effectiveness in responding to critical problems and issues, completeness and quality of problem identification, adequacy of corrective action plans, effectiveness of project overview and review)
| Choose an item. |
| Comments: |
| Quality |
| Contract Compliance: How would you rate the contractor’s compliance with contract terms related to deliverables/services? |
| Choose an item. |
| Comments: |
| Cost Control |
| How would you rate the contractor’s cost control for the project? (Includes: Ability to deliver products/services at the price agreed to in the contract) |
| Choose an item. |
| Comments: |
| Timeliness |
| How would you rate the contractor’s timeliness in delivering products and/or services? (Includes: ability to meet contract milestones and other contract schedules) |
| Choose an item. |
| Comments: |
| Business Relations |
| How would you rate your business relations with the contractor at the corporate level? (Includes: Working relationship between the contractor and contract administration team; User satisfaction; Professional behavior with all parties; Effective corporate points of contact; Initiative in meeting and anticipating Customer needs.) |
| Choose an item. |
| Comments: |
| Business Relations |
| If given the opportunity, would you select the firm again? |
| ☐ Yes |
☐ No Comments:
| Overall Evaluation |
| Provide your overall assessment of the contractor. |
| Choose an item. |
| Comments: |
DEFINITIONS OF RATINGS
To summarize contractor performance for each of the rating questions, assign each question one of the following ratings:
| Rating No. |
| Rating |
| Definition |
| 0 |
| Unsatisfactory |
| Performance does not meet most contractual requirements, and recovery is not likely in a timely manner. The contractual performance of the element or sub-element contains a serious problem(s) for which the contractor’s corrective actions appear or were ineffective. |
| 1 |
| Marginal |
| Performance does not meet some contractual requirements. The contractual performance of the element or sub-element being evaluated reflects a serious problem for which the contractor has not yet identified corrective actions. The contractor’s proposed actions appear only marginally effective or were not fully implemented. |
| 2 |
| Satisfactory |
| Performance meets contractual requirements. The contractual performance of the element or sub-element contains some minor problems for which corrective actions taken by the contractor appear or were satisfactory. |
| 3 |
| Very Good |
| Performance meets contractual requirements and exceeds some to the Government’s benefit. The contractual performance of the element or sub-element being evaluated was accomplished with some minor problems for which corrective actions taken by the contractor were effective. |
| 4 |
| Outstanding |
| Performance meets contractual requirements and exceeds many to the Government’s benefit. The contractual performance of the element or sub-element being evaluated was accomplished with few minor problems for which corrective actions taken by the contractor were highly effective. |
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