ATTACHMENT J-9 Quality Assurance Surveillance Plan.docx

ATTACHMENT J-9

RFP N00024-20-R-4204/ CONTRACT (to be filled in at award)

QUALITY ASSURANCE SURVEILLANCE PLAN FOR

CARRIER TOWING AND DISMANTLEMENT –

INACTIVE SHIPS (SEA 21I)

I. Objective To provide a government Quality Assurance Surveillance Plan (QASP) to ensure the contractor practices quality control and provides the government an effective and timely service as specified by the contract in conformance with parameters for both contractor personnel and the environment. This Plan provides guidance for surveillance of the contractor's operation for ensuring compliance with standards set forth in the contract.

II. Scope The provisions of this Plan apply to all contractor functions as stated in the towing and dismantlement performance work statement (PWS) of Contract No. (to be filled in at contract award). This plan does not supersede any contractual requirements and if there is a discrepancy between the two documents, the contractual requirements take precedence.

III. Performance Standards This Plan shall be used to evaluate the quality of the contractor's performance to provide the Government with a proactive way to help avoid unacceptable or deficient performance and provides verifiable input for performance evaluations using Table One (1) for guidance:

a. Schedule - The due dates for accomplishing schedule milestones will be assessed against due dates and milestones established in the contract.

b. Requirements/Deliverables – The contractual requirements for Contract Data Requirements List (CDRL) deliverables will be assessed against the specifications detailed in the contract for the required content, quality, timeliness, and accuracy.

c. Performance - The Government will assess the contractor’s record of conforming to contract requirements. The contractor will be assessed on its ability to adhere to contract schedules and standards of environmental and safety compliance. The contractor shall provide reports and inspection results free of errors. The contractor shall ensure that sub-contractor’s work meets all contractual requirements.

IV. Surveillance methods.

a. All planned/scheduled surveillance shall be performed as listed. Random inspections, audit of reports and unscheduled surveillance of work shall be performed as deemed necessary by the Government. The method used for monitoring the contractor's performance may vary with the function. However, the same criteria shall be used from month to month for consistency.

b. Audit inspection. Audit of contractor's records and reports shall be performed to assure they are complete, current, and correct. A review for indications of problems and trends shall be performed by comparing the contractor records, reports, and emails.

V. Level of Surveillance

a. Normal surveillance will be conducted on the contractor's overall work to verify that it is within acceptable quality levels during the evaluation period. Normal surveillance shall consist of continuous inspection of completed work and continuous inspection of all scheduled contractor work, inspections and records.

b. Complete access and persistent surveillance across all areas of the contractor's operation will enable the immediate identification of unsatisfactory (marginal or sub-marginal) performance. Surveillance will start and remain at a maximum-level throughout the evaluation period, regardless of the discovery or the lack of discovery of any deficiencies.

VI. Oversight Guidelines

a. Channel both responses from and requests for COR, ACO and Procurement Contracting Officer (PCO) clarification of technical requirements as required.

b. Base quality assurance (QA) inspections on a knowledge of contract work requirements and specifications to ensure all requirements of the contract are accomplished. Ensure the government does not accept work that does not meet regulatory or contractual requirements.

VII. Actions

a. Verify the contractor's performing to the requirements of the PWS and all federal, state and local regulations..

b. Document non-conformances to the contract by initiating a Quality Assurance Discrepancy Report (QADR) or an equivalent report, as appropriate, when a deficiency in the contractor's work is observed.

c. Maintain a QADR or equivalent report log that includes the date issued, type of discrepancy, location, date when contractor’s corrective actions and response completed, and the report’s serial number. Provide appropriate follow-up on all completed QADRs/equivalents to ensure adequate corrective action was taken. Maintain a file of completed QADRs/equivalents to identify repeat discrepancies.

d. The on-site representative (OSR) provides a report of each day’s inspections showing a brief summary of items, jobs and/or vessels inspected and any problem areas and other comments that are noteworthy.

e. The Contracting Officer Representative (COR) provides a report each week summarizing the contractor’s progress and any problem areas.

VIII. Performance Trends OSR/COR inspection reports/documentation and evaluation reports shall be used to provide trend information on contractor’s performance.

IX. Performance Incentives

a. COR and/or Administrative Contracting Officer (ACO) shall make an annual report using the Contractor Performance Assessment Report (CPARS).

b. The contractor is incentivized to provide contractual, safety, environmental compliance, and schedule efficiency to help ensure consideration for available/future contract opportunities.

X. Definition of OSR and COR Responsibilities:

The COR will monitor the contractor’s performance through periodic inspections. An OSR will be assigned to the site where the work will be performed. The OSR has no authority to direct the contractor and the role of the OSR strictly limited to having daily physical oversight in lieu of on-site presence of a COR and ACO. The OSR will not have COR duties, nor will the COR delegate any of their duties to the OSR for any reason. The OSR acts as a physical point of contact to monitor progress, record any issues that may need COR/ACO attention, and receive questions or concerns from the contractor to help facilitate communication between the COR, PCO, ACO and the contractor. AT no point during contract performance will the OSR give direction or guidance to the Contractor for any reason.

Performance Measurement. Evaluation of the contractor is essentially an audit and shall entail surveillance of the contractor’s work and verification of contractor’s records and shall be measured in accordance with the following table:

TABLE (1) PERFORMANCE REQUIREMENTS SUMMARY

Performance Element (Task)

Of Surveillance Average Frequency Of Surveillance Acceptable Quality Levels