Attachment J-1 SOW - Bruker Portable Raman Svc.docx

Statement of Work Bruker Portable Raman Service Agreement

C.1. OVERVIEW / BACKGROUND.

The Library of Congress (Library) Preservation Research and Testing Division (PRTD) requires contract support to purchase a one-year service agreement for its existing Bruker BRAVO portable Raman instrument (s/n BRV00405). This equipment is used for research and routine testing of a broad range of Library collection materials by using a small laser to analyze and identify the organic components of materials using Raman spectroscopy. This information is vital to the understanding of the material’s chemistry and how to better preserve the Library’s collection. Without this maintenance contract, the system will not be supported and failure to analyze Library collection material samples with this system may adversely impact the long-term preservation of Library collections. The service support agreement includes an on-site preventative maintenance and calibration visit, unlimited support by phone and email, as well as unlimited on-site service that includes all parts, engineer labor, and travel.

C.2. SCOPE.

Service support agreement for existing Bruker BRAVO portable Raman instrument (s/n BRV00405) that includes an annual on-site preventative maintenance and calibration, unlimited support by phone and email including remote diagnostics of instrument issues, software updates, unlimited on-site service and repair (including all parts, labor, and travel) with priority response times. This equipment is used for research and routine testing of a broad range of Library collection materials by using a small laser to analyze and identify the organic components of materials using Raman spectroscopy. Up to four additional option years may be included, contingent upon ongoing need, available funds, and adequate contractor performance.

C.3. REQUIREMENTS

A one-year maintenance agreement for the Bruker portable Raman spectrometer (BRAVO, s/n BRV00405) that includes:

C.3.1 Contractor shall provide an on-site preventative maintenance and calibration visit.

C.3.1.1 One annual on-site preventative maintenance inspection and service visit should be scheduled within the first six months of the period of performance.

C.3.1.2 Any parts needed for this maintenance, including shipping costs, are to be included in the contract pricing.

C.3.1.3 All labor and travel costs associated with service engineer’s visit for this maintenance and calibration visit are to be included.

C.3.1.4 Any software updates are to be included in the annual PM visit.

C.3.1.5 The timing of this preventive maintenance visit shall be coordinated with the COR and/or designated Preservation Research and Testing Division staff to schedule the time, duration, and other requirements of the visit.

C.3.2 Contractor shall provide unlimited on-site service repairs.

C.3.2.1 Any parts needed for this maintenance, including shipping costs are to be included.

C.3.2.2 All labor and travel costs associated with service engineer’s visit are to be included.

C.3.2.3 Contractor shall provide on-site repairs within 5 business days of the determination that such repairs are required. If this is not possible due to lack of available parts, engineer availability, or other unexpected occurrences, the contractor shall notify the Library Contracting Officer Representative (COR) within 5 business days of such a delay and provide an updated timeline for the repair. All repairs shall be completed within twenty-one days from the initiation of the repair request.

C.3.3 Contractor shall provide an unconditional warranty on all parts and labor for a period of one year from service/use.

C.3.4 Unlimited and priority technical support for hardware and software by phone and email, as well as remote diagnostics, are to be included with same day technical support within normal business hours.

C.3.5 Up to four additional option years of the same service (requirements 3.1-3.4) may be included in the contract. Such option years are contingent upon ongoing need, available funds, and adequate contractor performance.

C.3.6 Safety – Contractor is responsible for their own safety and will advise the COR of any additional safety requirements. The contractor shall follow normal laboratory safety procedures made available to the contractor.

C.3.7 Security - The contractor shall adhere to all Library of Congress and U.S. Capitol Police physical security protocols and offsite screening procedures. These requirements may change during the course of the contract, and it is the responsibility of the contractor to stay in compliance with current regulations.

LOC Preservation Research and Testing Division 101 Independence Ave, SE Madison Building – Room LM-SB27 Washington, DC 20540-4560

(End of Performance Work Statement / Statement of Work)