Attachment IV - TANK QASP Matrix.pdf

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N0018925Q0489 - Tank Safety Manager Sources Courses
Solicitation number
N0018925QQ0489
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About this file

This document is a Quality Assurance Surveillance Plan (QASP) Matrix for the Above Ground / Underground Storage Tank (AST/UST) Safety Manager Course. The matrix details specific performance requirements, measurement metrics, and surveillance procedures for key deliverables, including student attendance sheets, course completion reports, student critiques, key personnel management, audits, and invoicing.

The QASP establishes strict performance standards with 0% maximum error rates for most deliverables, requiring contractors to submit documents like sanitized student attendance sheets within four business days of course completion and comprehensive course completion reports within 30 days. Routine inspections will be conducted, and failure to meet requirements will result in details being recorded on a "past performance report card". Additional requirements include maintaining less than 20% key personnel turnover, encouraging student critique participation, and submitting accurate invoices within ten business days after travel, with potential increased government oversight for non-compliance.

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Above Ground / Underground Storage Tank (AST/UST) Safety Manager Course

QASP MATRIX

Deliverable or Service Requirement

Measurement /Metric Performance

Standard Maximum Error Rate

Method of Surveillance

Procedures to be taken when performance standards are not met

Student Attendance Sheet (per paragraph

5.1.9 of the PWS)

Accuracy

Timeliness

The contractor shall email the sanitized student attendance sheet with grades annotated along with instructor comments/observations as appropriate.

The contractor shall email to the assigned NAVSAFENVTRACEN course manager within four (4) business days from the conclusion of the last day of the course.

0%

Routine inspection

If student attendance sheets are not received within the specified time period, details will be recorded on “past performance report card”.

Course Completion Report (per paragraph

5.1.9 of the PWS)

The contractor shall submit a report containing the following information: as a minimum a completed student attendance roster with grades annotated, student data records (if necessary), student critiques (completed via the learning management system), drop/failure roster (if applicable), and instructor comments /observations as appropriate.

Contractor shall submit to the COR within thirty (30) days after the end of each class convening.

If course completion reports are not received within the specified time period, details will be recorded on “past performance report card”.

Student Critiques (per paragraph 5.1.9.2 of the

PWS)

Quantity

The instructor shall encourage students to participate in providing student critiques/end of course survey via the learning management system from those students in attendance.

5% Routine inspection If at least 95% of students’ critiques are not received from the students in attendance, details will be recorded on “past performance report card”.

Key Personnel (per section 7.0 of the PWS)

Contractor shall not have more than a 20% turnover rate during the life of the contract.

0% Routine inspection Contractor shall make the necessary corrections either within thirty (30) calendar days of notification or before the next class convening, whichever occurs first. If necessary, corrections are not made within the specified time period, details will be recorded on “past performance report card”.

Audits (per paragraph

9.2 of the PWS)

Timeliness Contractor shall make the necessary corrections either within thirty (30) days of notification or before the next class convening, whichever occurs first.

0% Routine inspection If recommended corrections are not incorporated as prescribed by performance standard, the Government will increase oversight and the frequency of classroom monitoring at the contractor’s expense and the details will be recorded on “past performance report card”.

Invoices (REF:

PWS/Paragraph 5.1.11 of the PWS)

Completed invoices shall include the fixed price cost for the convening taught as well as a description of the course taught, the location of the delivered course, the date completed, and any reimbursement for travel and per diem.

Within ten (10) business days after return from travel.

If invoices are not received within the specified time period, details will be recorded on “past performance report card”.

Method of

File details come from the government source that posted it. Updated .