Attachment II - Performance Requirements Summary Table.xlsx
XLSX spreadsheet 12 KB Posted
- Solicitation number
- 36C79122R0006
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Other files
| File | Type | Posted |
|---|---|---|
| 36C79122R0006 0002.docx | DOCX document | |
| 36C79122R0006 0001.docx | DOCX document | |
| Attachment IV - VISNs to Zip Codes.xlsx | XLSX spreadsheet | |
| Attachment V - VHA Dental Network Map-Rating Regions.pdf | ||
| Attachment VIII - Definitions and Acronyms.xlsx | XLSX spreadsheet | |
| Attachment VII - VET Population 2019 by County and State.docx | DOCX document | |
| Attachment IX - Dental Plan Charts-Basic-Standard-High.xlsx | XLSX spreadsheet | |
| Attachment I - Quality Assurance Surveillance Plan v2.docx | DOCX document | |
| Attachment VI - CHAMPVA Enrolled by ZIP FY17-FY20.xlsx | XLSX spreadsheet | |
| Attachment S2 - PAST PERFORMANCE QUESTIONNAIRE.docx | DOCX document | |
| S01-VADIP-36C79122R0006-Final 06-08-22.docx | DOCX document | |
| Attachment III - Enrolled Vets Demographics Sep 30 2020.xlsx | XLSX spreadsheet |
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Sheet1
| Deliverable Number | Solicitation Section | Description | Delivery Time | Submit to |
| ELIIGIBILITY, ENROLLMENT & NETWORK | ||||
| A1 | B.4.2.1 | Marketing Plan to Veteran | Annually | COR |
| A2 | B.4.2.3 | Enrollment Reports | Quarterly | COR/CO |
| Total Enrollment to date | Annually | COR | ||
| A3 | B.4.2.3 | Telephone Calls | Monthly | COR |
| Average Speed of Answer (ASA) | ||||
| A4 | B.4.2.3 | Website Hits | Monthly | COR |
| A5 | B.4.2.3 | Access Percentage | Monthly | COR |
| A6 | B.4.2.5 | Dental Network Roster | Annually | COR |
| A7 | B.4.2.5 | Network Adequacy | Quarterly | COR |
| Urban within 10 miles | ||||
| Rural within 50 miles | ||||
| Highly Rural within 150 milres | ||||
| SECURITY & MANAGEMENT REQUIREMENTS | ||||
| B1 | B.4.3.1 | Claims | Quarterly | COR |
| Processed (30 Days) | ||||
| B2 | B.4.3.1 | Appeals | Quarterly | COR |
| Claims | ||||
| Disenrollment | ||||
| Time Email Response (7 Days) | ||||
| B3 | B.4.3.1 | Customer Service Calls (30 seconds) | Quarterly | COR |
| Time Email Response (3 Days) | ||||
| B6 | B.4.3.1 | Data Breach | Immediately | COR/CO |
| HIPPA Security | ||||
| B4 | B.4.3.1 | Dental Plan changes | Annualy | COR |
| B5 | B.4.3.1 | System Security Plan | Annualy | COR |
| B7 | B.4.3.3 | Confilict of Interest | Immediately | COR/CO |
| B8 | ||||
| PROGRAM OFFICE | ||||
| C1 | B.4.4.1 | Contractor Quality Control Plan | Annually | COR |
| C2 | B.4.4.2 | Contractor Management Reports | Annualy | COR |
| C3 | B.4.4.2 | Contractor Compliance with PWS | Annualy | COR |
| C4 | B.4.4.2 | Patient Saftey Issues | Quarterly | COR |
| C5 | B.4.4.2 | Marketing Plan Revision | Annually | COR |
| C6 | B.4.4.2 | Premiums Paid by plan | Annually | COR |
Sheet2
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