Attachment I PWS 23T0004 Basic Combat Training Resilience Program 25 April 2023.pdf

AUG 22

PERFORMANCE WORK STATEMENT (PWS)

(Basic Combat Training Leader Resilience Program) (1 February 2023)

Part 1 General Information

1. General: This is a non-personal service(s) contract under which the personnel rendering the service(s) are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees.

1.1 Description of Services/Introduction: This is a non-personal service(s) contract to provide a healing approach to stress management using designed classes, in support of the Basic Combat Training Leader Resilience Program (BCT LRP). Provided services can include Healing Arts, Restorative Yoga, stress reductive techniques in group settings, and Myers-Briggs Type Indicator assessments to promote stress reduction and self-awareness. Services shall provide LRP attendees tools to be successful during their time on Fort Jackson and to be a time of rest, reflection, and personal growth.

1.2 Background: Services provided will enhance the professional, spiritual, and personal wellness of Fort Jackson company commanders, first sergeants, company executive officers, platoon leaders, and their spouses. Service members attend BCT LRP between their tenth and fourteenth months of service in company leadership positions.

1.3 Scope: The Contractor shall provide non-personal service(s). The Contractor shall provide all personnel, equipment, supplies, facilities, tools, materials, supervision, and other items necessary to perform services as described in the PWS and appropriate contract documents, except for those items specified in Part 3 Government Property and Services. Twelve (12) instances of Services will be provided, annually, during six (6) BCT LRP courses. Each instance of provided services, described in the PWS, is one day in duration. BCT LRP attendees will be separated into two groups with a maximum group size of twenty-four (24) service members and spouses. One group attends contractor provided services on one day and the second group attends the following day. The Contractor shall perform to the standards and acceptable quality levels identified in this PWS and associated contract documents.

1.4 Objectives: The objective of this contract is to provide BCT LRP attendees the following:

Identify self-care strategies and improve resiliency Increase interpersonal awareness Identify primary stressors and develop healthy coping skills to reduce stress Engage with creative approaches to foster resiliency Facilitate/strengthen support structures to cope with stress Education about the brain-body connection Explore tools for coping with daily stress Engage in restorative yoga postures Discover methods for improving sleep

1.5 General Information: This is a firm fixed price contract. The period of performance shall be for one (1) year of 12 months and two (2) 12 month option years.

1.5.1 Quality Control Plan (QCP): The Contractor shall develop and maintain a QCP to ensure services are performed in accordance with (IAW) this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor's QCP is the means by which it assures that the work provided complies with the requirements of the contract.

The Contractor’s Proposed QCP shall be submitted to the Contracting Officer (KO) through the Contracting Officer’s Representative (COR) for review within twenty (20) days after date of contract award (A.001).

The Government will review and either notify the Contractor in writing of acceptance of the plan or return their comments to the Contractor within ten (10) days. If the Government has provided comments, the Contractor shall then have ten (10) days to submit a Final QCP. After receipt of the Final QCP, the Contractor may receive the Contracting Officer’s acceptance in writing. Any proposed changes to the accepted QCP are required to be resubmitted for acceptance by the Contracting Officer no later than thirty (30) days prior to the anticipated change and before implementation by the Contractor. The timeline noted above will apply for review and acceptance for proposed changes. At a minimum, the QCP must include and answer the following to be acceptable:

(a) A chart showing the organizational structure and lines of authority, the names, qualifications, duties, responsibilities, and classification of each member of the Contractor's Quality Control Team;

(b) How the Contractor will monitor work to ensure performance complies with all deliverables (etc. timelines, deadlines, and goals);

(c) How the Contractor will monitor work to ensure performance complies with all specifications and requirements of the contract, including the contract’s clauses;

(d) How the Contractor will monitor and ensure staff qualifications remain current and valid including Department of Defense (DoD) Contractor Personnel Office (DOCPER) processes/approvals throughout contract performance;

(e) How the Contractor will identify, investigate, and correct any non-conforming performance and prevent similar deficiencies in the future; and

(f) How the Contractor will file and save all Quality Control related documents for the life of the contract plus 5 years.

1.5.1.1 Optional addendum to the QCP. N/A

1.5.1.2 The Contractor shall inform the COR of issues or potential issues that might affect the performance within four (4) days of identifying those issues. Verbal reports shall be followed up by written reports within ten (10) days (A.002).

1.5.2 Quality Assurance: The Government will evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the acceptable quality levels (performance thresholds).

1.5.3 Recognized Holidays: The following provides information on recognized holidays for the purpose of the PWS. If submittal of any documentation (e.g. deliverables, submittals, etc.)

deadlines fall on a holiday, the closest work day prior to the holiday will apply as the deadline for submittal.

1.5.3.1 U.S. Holidays: Work shall not be performed on U.S. federally recognized holidays occurring during the normal workweek unless otherwise directed by the Contracting Officer. When a U.S. holiday occurs on a Saturday or a Sunday, the holiday is observed on the preceding Friday or following Monday, respectively.

New Year’s Day January 1st M. L. King Memorial Day 3rd Monday in Jan

Presidents Day 3rd Monday in February Memorial Day last Monday in May Juneteenth June 19th Independence Day July 4th Labor Day 1st Monday in September Columbus Day 2nd Monday in October Veteran’s Day November 11th Thanksgiving Day 4th Thursday in November Christmas Day December 25th

1.5.4 Operating Hours: The Government facility office hours, facility operating hours, and the Contractor support hour requirements often coincide, however, they may differ. Please refer to the following.

1.5.4.1 Government Facility Office Hours: The Government facility office hours are (0800 to 1630), Monday through Friday, except U.S. Holidays identified in paragraph 1.5.3.1 above or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.

1.5.4.2 Government Facility Operating Hours: The Government facility operating hours occur between the hours of 0800-1800, Monday through Friday. The Government facility is closed for operations during the recognized U.S. Holidays identified in paragraph 1.5.3.1 above. The Government facility may close due to local or national emergencies, administrative closings, or similar Government directed facility closings and will be communicated by the Contracting Officer to the Contractor.

1.5.4.3 Contractor Support Hours: The Contractor shall provide services between the hours of 0900 to 1530 on two days of each scheduled iteration of BCT LRP. One group of BCT LRP personnel attend one day and another group attends the following day. The Contractor shall maintain an adequate workforce for the uninterrupted performance of all tasks defined within this

PWS.

1.5.4.3.1 Contractor Work Plan: N/A

1.5.5 Training Holidays: N/A

1.5.6 Place of Performance: The work to be performed under this contract will be performed at a Contractor provided facility.

1.6 Security Requirements: N/A

1.6.1 Security Program: N/A

1.6.2 Personnel Security Clearance Requirements: N/A

1.6.3 Installation Access: N/A

1.6.3.1 Installation Pass Log: N/A

1.6.3.2 Individual Termination or Expiration of Employment: N/A

1.6.3.3 Contract Termination or Cancellation: N/A

1.6.3.4 Common Access Cards (CAC) and CAC Log: N/A

1.6.4 Background Checks: N/A

1.6.4.1 U.S. Citizen: N/A

1.6.5 Physical Security: N/A

1.6.6 Operations Security (OPSEC) Requirements: N/A

1.7 Key Control: N/A

1.8 Post Award Conference/Periodic Progress Meetings: The Contractor shall attend any post award conference convened by the contracting activity or contract administration office in accordance with FAR Subpart 42.5. The Contracting Officer, COR, and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the Contracting Officer will apprise the Contractor of how the

Government views the Contractor's performance and the Contractor shall apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.8.1 The Contractor shall attend, participate in, and furnish input to scheduled and unscheduled meetings, conferences, and briefings that relate to the functions and services herein as required by the Government to provide effective communication and impart necessary information. The Contract Manager or designated representative shall attend meetings as requested by the Government. Meeting attendees shall at times include Contractor managerial, supervisory, and other personnel knowledgeable of the subject matter.

1.9 Contracting Officer’s Representative (COR): Refer to Part 2 of this PWS for the definition of a COR. As determined by the Contracting Officer, a COR will be appointed and identified by letter of designation, a copy of which will be provided to the Contractor by the Contracting Officer.

The designation letter states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates, or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is not authorized to obligate the Government. If the work is not written in the contract, the COR is not authorized to request new work. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract, perform inspections necessary in connection with contract performance, maintain written and oral communications with the Contractor concerning technical aspects of the contract, issue written interpretations of technical requirements, including Government drawings, designs, specifications, monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies.

1.10 Key Personnel: The following personnel are considered key personnel by the Government: Program/Contract Manager, Alternate Program/Contract Manager. The Contractor shall provide a Program/Contract Manager who shall be responsible for the performance of the work. The name of this person and an Alternate Program/Contract Manager, who shall act for the Contractor when the Program/Contract Manager is absent, along with a Curriculum Vitae (CV) for each of these individuals, shall be provided in writing to the Contracting Officer during the post-award meeting (A.003). Acceptance of the CV by the Contracting Officer is required before these individuals are permitted to perform any task on this contract. The Contract Manager and Alternate Contract Manager shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. Qualifications for key personnel are listed below:

a. Contract Manager and Alternate Contract Manager: The CV provided by the Contract Manager and Alternate Contract Manager must demonstrate a minimum of 5 years’ experience within the past 10, working as a Program Manager.

b. Special Qualifications: The Contractor shall ensure the Myers-Briggs Practitioner possesses and maintains current Myers-Briggs Practitioner certification during the execution of this contract. The Contractor shall also ensure the Yoga Instructor possesses and maintains current registration as a Yoga Instructor.

1.11 Identification of Contractor Employees: N/A

1.12.1 Contractor Workspace: N/A

1.12.2 Contractor Identification Badges: N/A

1.13 Contractor Travel: N/A

1.14 Other Direct Costs (ODCs): N/A

1.15 Data Rights: N/A

1.16 Non-Disclosure Requirements: N/A

1.17 Protection of Government and Contract Information: Per Public Use Notice of Limitations stated by Defense imagery Management operations Center and contained at www.dimoc.mil/resources/limitations/ , the Contractor shall not cite any information (e.g., contract information, pictures, locations, etc.) obtained through this contract on any hard copy or digital marketing tools to include its company website.

1.18 Non-Disclosure Statements: N/A

1.19 Organizational Conflict of Interest (OCI): N/A

1.20 Phase In /Phase Out Period: N/A

1.21 Safety: N/A

1.21.1 Safety Laws and Regulations: N/A

1.22 Environmental Compliance: N/A

1.23 Required Training: N/A

1.24 Notice to Proceed: N/A

1.25 Government Property and Services: N/A

PART 2 DEFINITIONS & ACRONYMS

2. Definitions and Acronyms

2.1 Definitions: Although not inclusive of every term used within this PWS, the following provides a list of definitions used throughout this PWS and commonly used in the acquisition field.

Contracting Officer – means a person with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

Contracting Officer's Representative (COR) – As defined in DFARS 202.101, means an individual designated and authorized in writing by the Contracting Officer to perform specific technical or administrative functions. DoD Instruction (DoDI) 5000.72, Part II Definitions states the following when defining a COR: “Defined in subpart 202.101 of Reference (f). Any individual delegated responsibilities pursuant to subpart 1.602-2 of Reference (e), regardless of local terminology, must be certified in accordance with this instruction. For example, local terminology can be COR, Contracting Officer’s technical representative, technical point of contact, technical representative, alternate COR, administrative COR, assistant COR, line item manager, task order manager, quality assurance personnel, quality assurance evaluator, or COR management.” In addition, Army Regulation 70-13, Chapter 2, paragraph 2-2g, states, in part, the following when providing other surveillance support personnel to assist the COR when needed, “…These other surveillance support personnel may serve as on-site representatives of the COR in performance of actual contract surveillance if they meet all COR requirements and have been appointed by the Contracting Officer as alternate CORs.”

Contractor – means a supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

Contractor-acquired Property - means property acquired, fabricated, or otherwise provided by the Contractor for performing a contract and to which the Government has title.

Day – means, unless otherwise specified, a calendar day.

Defective Service – means a service output that does not meet the standard of performance associated with the Performance Work Statement.

Deliverable – means anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

Government-furnished Property – As reflected in FAR 52.245-1, Government-furnished Property “means property in the possession of, or directly acquired by, the Government and subsequently furnished to the Contractor for performance of a contract. Government-furnished property includes, but is not limited to, spares and property furnished for repair, maintenance, overhaul, or modification. Government-furnished property also includes contractor-acquired property if the contractor-acquired property is a deliverable under a cost contract when accepted by the Government for continued use under the contract

Government Property - means all property owned or leased by the Government.Government property includes both Government-furnishedand Contractor-acquired property. Government property includes material, equipment, special tooling, special test equipment, and real property.

Government property does not include intellectual property and software.

Property Administrator - means an authorized representative of the Contracting Officer appointed in accordance with agency procedures, responsible for administering the contract requirements and obligations relating to Government property in the possession of a Contractor.

High Level Objective (HLO) – means a key overarching result-based objective for a project necessary to achieve the project’s vision. HLOs are similar to Level 2 in a Work Breakdown Structure. Each HLO may contain several statements to flesh out the areas necessary to meet the objective.

Physical Security – means that part of security concerned with physical measures designed to safeguard personnel; to prevent unauthorized access to equipment, installations, material, and documents; and to safeguard against espionage, sabotage, damage, and theft.

Quality Assurance – (or Government contract quality assurance) means the various functions, including, inspection, performed by the Government to determine whether a Contractor has fulfilled the contract obligations pertaining to quality and quantity.

Quality Assurance Surveillance Plan (QASP) – means the key Government-developed surveillance process document and is applied to Performance-Based Service Contracting (PBSC).

The QASP is used for managing Contractor performance assessment by ensuring that systematic quality assurance methods validate that Contractor quality control efforts are timely, effective, and are delivering the results specified in the contract or task order. The QASP directly corresponds to the performance objectives and standards (i.e., quality, quantity, timeliness) specified in the Performance Work Statement (PWS). It provides specific details on how the Government will survey, observe, test, sample, evaluate, and document Contractor performance results to determine if the Contractor has met the required standards for each.

objective in the PWS. The QASP, with very few if any exceptions, is an internal to Government document.

Quality Control – means all necessary measures taken by the Contractor to assure that the quality of a product or service shall meet contract requirements.

Statement – means the specific results-based activities required to satisfy HLOs. A statement contains a result, the context of the statement, and the required action(s). Statements focus on “what” is to be accomplished; however, they are not prescriptive in describing “how” the outcome is to be achieved. Each HLO may have several statements to flesh out the areas necessary to meet the objective. Statements are similar to Level 3 in a Work Breakdown Structure.

Subcontractor – means one that enters into a contract with a prime Contractor. The Government does not have privity of contract with the subcontractor.

Work Day - The number of hours per day the Contractor provides services in accordance with the contract.

Work Week - Monday through Friday, unless otherwise specified.

2.2 Acronyms: Although not inclusive of every term used within this PWS, or that may be included in an acquisition, the following provides a list of acronyms commonly used in the acquisition field.

ACOR Alternate Contracting Officer's Representative AE Army in Europe AFARS Army Federal Acquisition Regulation Supplement AHA Activity Hazard Analysis AOR Area of Responsibility AR Army Regulation AT Anti-terrorism ATCTS Army Training Certification Tracking System CAC Common Access Card CCE Contracting Center of Excellence CFE Conventional Forces Europe CFR Code of Federal Regulations CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer’s Representative COTS Commercial-Off-the-Shelf DA Department of the Army DD250 Department of Defense Form 250 (Receiving Report) DD254 Department of Defense Contract Security Requirement List DFARS Defense Federal Acquisition Regulation Supplement DMDC Defense Manpower Data Center

DoD Department of Defense FAR Federal Acquisition Regulation FRG Federal Republic of Germany GFP Government Furnished Property HLO High Level Objective HIPAA Health Insurance Portability and Accountability Act of 1996 IA Information Awareness IAC Installation Access Control IACO Installation Access Control Office ID Identification IGCE Independent Government Cost Estimate IT Information Technology JTR Joint Travel Regulation JPAS Joint Personnel Adjudication System KO Contracting Officer OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) ODC Other Direct Costs OPSEC Operations Security PA Property Administrator PII Personally Identifiable Information PIPO Phase In/Phase Out POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program RA Requiring Activity RCO Regional Contracting Office SIGE Safety and Health Protection Plan TE Technical Exhibit USAG United States Army Garrison USAREUR United States Army Europe UOM Unit of Measure

PART 3

GOVERNMENT PROPERTY (GP) AND SERVICES

3. Government Property and Services

3.1 Services: N/A

3.2 Facilities: N/A

3.3 Utilities: N/A

3.4 Equipment: N/A

3.5 Special Tooling and Test Equipment: N/A

3.6 Materials: N/A

3.7 Training: N/A

3.8 Common Access Cards (CAC): N/A

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. Contractor Furnished Property and Services

4.1 General: The Contractor shall furnish all personnel, equipment, supplies, facilities, tools, materials, supervision, and other items necessary to perform services as described in the PWS and appropriate contract documents, except for those items specified in Part 3 Government Property and Services.

4.2 Secret Facility Clearance: N/A

4.3 Materials: The Contractor shall provide all materials necessary (no government materials provided to Contractor for use on this contract) to perform work described in this PWS. Spouses attending will not receive a Myers-Briggs assessment. Spouses must purchase materials required for the painting class, if not sharing with their service member.

4.4 Vehicles and Equipment: N/A

4.5 Background Checks: N/A

PART 5 SPECIFIC TASKS

5.1 Basic Services: The Contractor shall provide services for personnel attending the Fort Jackson BCT LRP.

5.2 Tasks: Tasks consist of the following:

5.2.1 Self-Awareness

5.2.1.1 Myers Briggs-Type Indicator (MBTI) Assessment: Contractor shall provide a Myers- Briggs Certified Practitioner to administer a Myers-Briggs Type Indicator assessment and results analysis for service members attending BCT LRP.

(a) Standard: The Contractor shall complete the MBTI assessment and feedback for a minimum of two hours, between 9:00 am and 4:00 pm, on the approved scheduled dates and adhere to The Myers-Briggs Company industry standard.

AQL: 100% Compliance

5.2.2 Yoga

5.2.2.1 Restorative Yoga Class: Contractor shall provide a registered Yoga Instructor to lead a Restorative Yoga class for service members and spouses attending BCT LRP.

(a) Standard: The Contractor shall conduct each class for a minimum of two hours, between 9:00 am and 4:00 pm, on the approved scheduled dates.

AQL: 100% Compliance

5.2.3 Healing Arts

5.2.3.1 Painting: The Contractor shall provide a 'Follow Along' Paint session for service members and spouses attending BCT LRP.

(a) Standard: The Contractor shall conduct each session for a minimum of two hours, between 9:00 am and 4:00 pm, on the approved scheduled dates.

AQL: 100% Compliance

5.2.4 Facilities

5.2.4.1 The Contractor shall provide a facility to conduct tasks 5.2.1, 5.2.2, and 5.2.3.

(a) Standard: The Contractor shall provide facility for a minimum of seven hours, between 9:00 am and 4:00 pm, on the approved scheduled dates.

AQL: 100% Compliance

PART 6 APPLICABLE PUBLICATIONS

6. Applicable Publications (Current Editions): N/A

PART 7

ATTACHMENT AND TECHNICAL EXHIBIT LISTING

7. Attachment and Technical Exhibit List

7.1 Technical Exhibit A – Performance Requirements Summary

7.2 Technical Exhibit B – Deliverables Schedule

7.3 Attachment 1 – Estimated Workload Data

TECHNICAL EXHIBIT A

Performance Requirements Summary (PRS)

PERFORMANCE

OBJECTIVE STANDARD

PERFORMANCE

THRESHOLD

ACCEPTABLE

QUALITY LEVELS

(AQLs)

METHOD OF

SURVEILLANCE

PRS#1 - PWS para (5.2.1.1)

Contractor shall provide a Myers- Briggs Certified Practitioner to administer a Myers- Briggs Type Indicator assessment and results analysis for service members attending BCT LRP.

The Contractor shall complete the MBTI assessment and feedback for a minimum of two hours, between 9:00 am and 4:00 pm, on the approved scheduled dates and adhere to The Myers-Briggs Company industry standard.

100% Compliance Customer Feedback

PRS#3 - PWS para (5.2.2.1)

Contractor shall provide a registered Yoga Instructor to lead a Restorative Yoga class for service members and spouses attending BCT LRP.

The Contractor shall conduct each class for a minimum of two hours, between 9:00 am and 4:00 pm, on the approved scheduled dates.

100% Compliance Customer Feedback

PRS#4 - PWS para (5.2.3.1)

The Contractor shall provide a 'Follow Along' Paint session for service members and spouses attending

BCT LRP.

The Contractor shall conduct each session for a minimum of two hours, between 9:00 am and 4:00 pm, on the approved scheduled dates.

100% Compliance Customer Feedback

PRS#4 - PWS para (5.2.4.1)

The Contractor shall provide a facility to conduct tasks 5.2.1, 5.2.2, and 5.2.3.

The Contractor shall provide facility for a minimum of seven hours, between 9:00 am and 4:00 pm, on the approved scheduled dates.

100% Compliance Periodic Inspection

(semi-annually)

TECHNICAL EXHIBIT B DELIVERABLES SCHEDULE

Deliverable Frequency # of Copies Medium/Format Submit To

A.001 Quality Control Plan

(paragraph 1.5.1)

Once within 20 days after contract award and no later than 30 days prior to any anticipated changes.

One (1)

Electronic delivery via email using Microsoft Office Word or Adobe

To the Contracting

Officer through the Contracting

Officer’s Representative

(COR)

A.002 Issues affecting performance (paragraph 1.5.1.2)

Within ninety-six (96) hours of issue identification.

One (1) Electronic delivery via email

To the Contracting

Officer through the Contracting

Officer’s Representative

(COR)

A.003 Curriculum Vitae (CV)

(paragraph 1.10)

Once, at the post-award meeting.

Three (3) Hard Copy

To the Contracting

Officer through the Contracting

Officer’s Representative

(COR)

ATTACHMENT 1 ESTIMATED WORKLOAD DATA

ITEM NAME ESTIMATED QUANTITY

1 Days of scheduled services, annually Number 12

Maximum number of attendees per instance of scheduled services Number 24