Attachment I - Perfomrance Work Statement.pdf

Performance Work Statement (PWS)

Food Waste Collection and Disposal Services at

USAG Ansbach DPW

(OCT 2023)

1.0 Introduction

This is a non-personal services contract to provide services for collection and disposal of food waste within the U.S. Army Garrison (USAG) Ansbach. The Government will not exercise any supervision or control over the contract service providers. The Contractor shall perform to the standards specified in this Performance Work Statement (PWS) and CLS. Contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government. The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non- personal services necessary as defined in this PWS. The Contractor is responsible for providing all approved and calibrated equipment and manpower for food waste collection and disposal services.

1.1 Background

The service is required in accordance with (IAW) German Circular Economy Act (Kreislaufwirtschaftsgesetz - KrWG): § 4 (2) Leftover food is to be collected and stored separately (from all other waste) in restaurants, hospitals, schools and/or communal catering facilities (generally from the commercial sector) and IAW German Commercial Waste Ordinance: § 3 and § 6 Commercial leftovers must be collected separately and may not be mixed for recycling.

The service includes delivery, placement, and cleaning of waste storage containers, labeling and maintenance of containers, pickup of food waste and disposal of food waste at USAG Ansbach and disposal/reutilization of kitchen grease and oil at USAG Ansbach IAW all current and applicable EU, Federal, State, and local laws, regulations, and directives. Handling and unpacking of overlaid packed food items as well as transportation and reutilization of that type of waste is also a service under this contract

1.2 Objectives

The Contractor shall ensure all work accomplished in the performance of this PWS meets all applicable Federal, State, and local laws, regulations. and directives. The Contractor shall obtain and maintain all licenses and permits required to perform work under this contract and IAW current laws and regulations. The Contractor shall ensure that all work meets the level of service, performance standards, and/or tolerances specified in the PWS and/or in applicable referenced documents described in this PWS and its technical exhibits.

The Contractor shall compile historical data, prepare required reports, and submit all information as specified by

6.0 Deliverables presented in the contract. The Contractor shall ensure all work in support of mission requirements tendered to the Government for acceptance conform to the measurable performance standards of quality, timeliness, transparency, and quantity specified in the PWS of this contract.

The intent is to establish work requirements that are performance-based and results-oriented. The Contractor shall determine the best and most cost-effective ways to fulfill delivery, placement and cleaning of food waste containers, labeling and maintenance of containers, pickup of food waste and disposal of food waste, emphasizing innovation and commercial best practices. The Contractor shall perform all work and assume responsibility for planning, programming, administering, managing, and executing all functions necessary to provide the services specified in this PWS.

1.3 Climatic Conditions:

N/A

1.4 Facility Access:

The Contractor will have access to all systems and equipment to be serviced under this contract during the regular operation hours as determined under Paragraph 2.2.3.2

1.4.1 Key Issue / Key Control

The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons.

NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan, and the Contractor’s Security Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any incidents of lost or duplicate keys/key cards to the Contracting Officer. In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the Contracting Officer Representative (COR), re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor. The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the COR. The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Contractor’s Quality Control Plan

1.5 Traffic Flow:

The Contractor shall maintain the free flow of traffic during surfaced area maintenance. Emergency road closures shall be coordinated with the Contracting Officer Representative (COR)

1.6 Drainage:

1.7 Drainage:

2.0 Requirements

2.1 Description of Services

Description of Services. Reference is made to Attachment 01 – Common Level of Support CLS 403, Paragraph

5.1 – 5.6 for the specific description of services to be accomplished under this contract respectively Performance Work Statement

2.1.1 Non-Personal Services

The personnel rendering the services are not subject; either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees. Non-personal service contracts are authorized by the Government in accordance with (IAW) Federal Acquisition Regulation (FAR) Subpart 37.104, under general contracting authority, and do not require specific statutory authorization.

2.2 General Information

2.2.1 Transition (Phase In/Phase Out)

A Phase In/Phase Out transition period will not be utilized for this contract.

2.2.2 Phase Out

2.2.3 Place of Performance and Hours of Operation

2.2.3.1 Place of Performance (expanded description)

The work to be performed under this contract will be performed at USAG Ansbach – Katterbach Kaserne, Bismarck Kaserne, Shipton Kaserne, Urlas Area, Storck Barracks Illesheim, Frankenkaserne and Oberdachstetten Local Training Area.

2.2.3.2 Hours of Operation

The Government facility office hours, facility operating hours, and the Contractor support hour requirements often coincide, however, they may differ. Please refer to the following.

Government Facility Office Hours: The Government facility office hours are from 07.30 hours through 16.00 hours, Monday through Friday except U.S. Holidays identified in paragraph 2.2.3.6 or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.

Government Facility Operating Hours: The Government facility operating hours occur between the hours of 07.30 hours through 16.00 hours, Monday through Friday.

The Government facility is open for operations during the recognized U.S. Holidays identified in paragraph 2.2.3.6.

The Government facility may close due to local or national holidays, emergencies, administrative closings, or similar Government directed facility closings and will be communicated by the COR to the Contractor.

Contractor Support Hours: The Contractor shall provide support between the hours of 07.30 hours through 16.00 hours, Monday through Friday when the facility is open during local or national emergencies, administrative closings, or similar Government directed facility closings. The Contractor shall at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential. For other than firm fixed price contracts, the Contractor will not be reimbursed when the Government facility is closed for the above reasons.

2.2.3.3 Installation Closures.

When an unforeseen installation closure occurs on a regularly scheduled day of work, the Contractor shall reschedule the work to be performed the following day unless the following day is a Saturday, Sunday, a recognized Federal or US holiday (Refer to para. 2.2.3.6), and when routine work is not scheduled for that day; or reschedule the work for the next business day following the closure.

2.2.3.4 Inclement Weather Delay.

If the Contractor determines unsafe weather conditions for continued operations, the Contractor shall notify the COR two (2) hours prior to curtailing operations due to inclement weather. The Contractor shall obtain COR approval to resume operations.

2.2.3.5

2.2.3.6 Federal Holidays.

U.S. Holidays:

Work shall be performed on U.S. holidays occurring during the normal workweek unless otherwise directed by the Contracting Officer. When a U.S holiday occurs on a Saturday or a Sunday, the holiday is observed on the preceding Friday or following Monday, respectively. Contractor shall not perform services on U.S. holidays which fall on the same day as the Host Nation Holidays.

New Year’s Day - January 1st M.L. King’s Birthday - 3rd Monday in January Washingtong’s Birthday - 3rd Monday in February Memorial Day - last Monday in May Juneteenth - 3rd Monday in June Independence Day - July 4th Labor Day - first Monday in September Columbus Day - 2nd Monday in October Veteran’s Day - November 11th Thanksgiving - 4th Thursday in November Christmas Days - December 25th – 26th

Host Nation Holidays:

New Year’s Day - January 1st Epiphany - January 6th Good Friday – Varies Easter Monday – Varies Labor Day – May 1st Ascension Day – Varies Whit Monday – Varies Corpus Christ – Varies Assumption Day – August 15th Day of German Unity - October 3rd All Saint’s Day – November 1st 1st Christmas Day – December 25th 2nd Christmas Day – December 26th

2.2.3.7 Travel/Temporary Duty.

2.3 Emergency Services.

2.3.1 Emergency Medical Treatment.

The Contractor or their employees shall immediately notify their supervisor of any accident requiring emergency medical treatment. The Contractor shall notify the COR the same day the accident happened. (Deliverable A001).

2.3.2 Accident Reporting.

The Contractor shall provide a verbal report to the COR the same day the accident happened. A typed original report shall be delivered to the COR within five (5) business days of occurrence, whenever an accident involving personal injury or Government owned property occurs (Deliverable A002).

2.4 Contract Administration Management.

2.4.1 Post Award Conference/Performance Evaluation Meetings.

The Contractor shall attend any post award conference convened by the contracting activity or contract administration office in accordance with FAR Subpart 42.5. The Contracting Officer, COR, and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the Contracting Officer will apprise the Contractor of how the Government views the Contractor's performance and the Contractor shall apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues.

2.4.1.1 Place of Performance (expanded description)

The Contractor shall attend, participate in, and furnish input to scheduled and unscheduled meetings, conferences, and briefings that relate to the functions and services herein as required by the Government to provide effective communication and impart necessary information. The Contract Manager or designated representative shall attend meetings as requested by the Government. Meeting attendees shall at times include Contractor managerial, supervisory, and other personnel knowledgeable of the subject matter. Meetings may start or end outside of regular duty hours. If no post-award conference is conducted, contractor shall provide all Post-Award deliverables within 10 days after contract award.

2.4.2 The following provides the roles and their respective authority during the performance of the contract:

2.4.1.2 Contracting Officer (KO).

The KO is the only person authorized to make any changes in any of the requirements listed on this PWS;

notwithstanding any provisions contained elsewhere in this contract, said authority remains solely with the KO. In the event the Contractor makes any change at the direction of any person other than the KO, the change will be considered to have been made without authority and solely at the risk and expense of the Contractor. All contract administration will be affected by the KO. Communications pertaining to contractual administrative matters shall be addressed to the KO. No changes in or deviations from the terms and conditions shall be affected without a written modification to the contract, executed by the KO authorizing such changes. The KO will approve all submittals and plans required in this PWS.

2.4.1.3 Contracting Officer’s Representative (COR).

The KO will appoint a COR during the performance of this requirement. The (COR) will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs, specifications; monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies; coordinate availability of government furnished property; and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order. COR will provide assistance in identification and resolution of problems, conflicts in priority, subtask requirement definitions, and other operations type problems. The COR will perform IAW the responsibilities and duties identified in the appointment letter.

2.4.1.4 COR Authority.

A letter of designation will be issued to the COR by the KO. A copy of the letter will be sent to the Contractor. The letter of designation states the responsibilities and limitations of the COR, especially with regard to changes in cost, price estimates, or changes in delivery dates. The COR is not authorized to change any of the terms and conditions with regard to cost, quantity, or schedule of the resulting order.

2.4.1.5 COR Functions.

The COR shall monitor all technical aspects of the contract and assist in contract administration. The COR is authorized to perform the following functions: assure the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements; monitor, document, and report Contractor's performance and notify both the KO and Contractor of any deficiencies; coordinate availability of Government-Furnished Property, and provides direction or assistance for site entry requests of Contractor personnel.

2.4.2.4.1 The Contractor shall not in any way represent the United States (U.S.) Government, or that it has the authority to contract or procure supplies for the account of the United States of America (USA).

2.4.2 Contractor Key Personnel.

Shall be designated in writing to the COR within five (5) days after contract award. The key personnel shall be available as specified within Paragraphs 2.4.3.1 and 2.4.3.1.1. The individuals designated as key personnel shall be able to understand, speak, read, and write the German and English language (Deliverable A003).

2.4.2.1 Project Manager.

The Contractor shall nominate a Contract Manager (CM) and an Alternate Contract Manager (ACM) who shall act for the Contractor when the CM is absent. CM and AwCM shall be responsible for conducting continual overall management and coordination for all places of performance outlined in Para 2.2.3.1. The CM and ACM shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The CM and ACM shall be available/reachable during the specified operation hours. (Refer to Paragraph 2.2.3.6).

2.4.3.1.1 Site Foreman.

The Contractor shall assign a Site Foreman (SF) for each individual place of performance who is the first POC for the COR for the daily operation of the Contract. SF shall have the authority to act on or make decisions for the Contractor on all matters pertaining the day-to-day business of this contract and work performance. The site foreman shall be available by telephone and electronic mail communications during the specified operation hours.

2.4.2.2 Operations and Maintenance Superintendent (O&M Superintendent).

2.4.2.3 Quality Control Manager (QCM).

The Contractor shall designate a QCM performing on-site inspection during normal duty hours. As a minimum, the QCM shall possess work experience in process control, quality data analysis, quality auditing, statistical sampling, and subcontractor quality control. The QCM shall have at least two (2) years of relative experience, and shall be responsible for the overall management and implementation of the Contractor's Quality Control Plan.

2.4.2.4 Quality Control Inspectors (QCI).

N/A

2.4.2.5 General Fund Enterprise Business System (GFEBS) Project Manager.

N/A.

2.4.3 Contractor Requirements.

2.4.3.1 U.S. Residency.

2.4.3.2 Certain administrative personnel will require a Common Access Card (CAC).

N/A

2.4.3.3 Qualification Standards.

The Contractor shall collect and properly dispose of food waste and kitchen grease / oil generated at USAG Ansbach as required throughout this contract utilizing properly trained, skilled, and qualified employees or subcontractor personnel.

2.4.4.3.1 Special Qualifications / Certifications.

Certificates: The service shall be accomplished by a contractor or subcontractor in the food waste disposal field.

The contractor or subcontractor shall be registered and certified as a waste management company (Ger.:

“Entsorgungsfachbetrieb” at a minimum according to the German Life-cycle Resource Management Act (Kreislaufwirtschaftsgesetz (KrWG) last updated AUG 2021) and additionally to the ISO 14001, and ISO 9001 certification. The certificate(s) shall be provided with the offer. (Deliverable A004).

Experience: The Contractor or subcontractor shall provide with its offer evidence that demonstrates at least a minimum of three (3) years of experience in performing services of the same/similar scope as required in this PWS within the last five (5) years, in the amount of no less than $100,000.00 per year. (Deliverable A005).

2.4.3.4 Contractor Identification.

All Contractor personnel attending meetings, answering Government telephones, and working in other situations where their Contractor status is not obvious to third parties must identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. The Contractor shall ensure that all correspondence, documents or reports produced by Contractors are suitably marked as Contractor products or that Contractor participation is appropriately disclosed. The Contractor shall ensure that personnel be identified as a Contractor to distinguish themselves (e.g., badge, company logo, or uniform) from Government employees.

Contractor owned/leased vehicles and equipment should be identified.

2.4.3.5 Standards of Conduct.

Contractor personnel’s conduct shall not reflect discredit upon the Government. The Contractor shall ensure all personnel present a professional appearance while working on the Government installation. The Contractor’s employees shall observe and comply with all local policies and procedures concerning fire, safety, environmental protection, sanitation, security, and possession of firearms or other lethal or illegal weapons or substance. The Contractor shall ensure all Contractor employees, providing services under this contract, conduct themselves and perform services in a professional, safe, and responsible manner. The Contractor shall remove, from the job site, any employee for reasons of misconduct or security. The Contractor shall ensure employee conduct complies with 41 USC 423, Procurement Integrity. The Contractor shall also ensure that no Contractor employees conduct political related activities or events on the installation. The removal of such a person shall not relieve the Contractor of the requirement to provide personnel to perform adequate and timely service.

2.4.3.6 Contractor Hiring Restrictions.

The Contractor shall not hire or sub-contract with off-duty or former Government employees whose employment would result in a conflict with AR 600-50, Standards of Conduct.

2.4.4 Business Relations.

The Contractor shall successfully integrate and coordinate all activity needed to execute the requirement of this PWS. The Contractor shall manage the timeliness, completeness, and quality of problem identification to a degree acceptable to the Government. The Contractor shall provide to the COR corrective action plans, timely identification of issues, and effective management of subcontractors. The Contractor shall ensure customer satisfaction and professional and ethical behavior of all Contractor personnel.

2.4.5 Manual Operations.

N/A

2.4.6 Interactive Customer Evaluation (ICE).

2.5 Work Management.

Work requirements and timelines shall include coordination with the COR.

2.5.1 Coordination.

The Contractor shall coordinate all work to be performed under this PWS with the COR.

2.5.2 Work Clearance.

N/A

2.5.3 Work Status.

N/A

2.5.4 General Fund Enterprise Business System (GFEBS).

N/A

2.5.5 Work Standards.

The technical specifications within this PWS define the quality of food waste collection and disposal services under this Contract. When a standard is not directed, the Contractor shall perform required work IAW applicable Host Nation laws and regulations. Any alterations, e.g. to the area of performance, must be returned to a state and condition comparable to its original, after work has been completed. Any Government- or occupant-owned property damaged by the Contractor shall be repaired or replaced immediately at contractor’s expense.

2.5.6 Disposal.

All refuse generated by the Contractor under this Contract shall be legally disposed of, meeting all Federal, State, county, and Installation guidelines for disposal.). Hazardous waste materials shall be disposed of IAW applicable Federal, State, and local statutes. Refuse shall be disposed of on a regular basis in order to ensure a neat and orderly appearance of the Contractor's area of responsibility and its surrounding areas. Roll-offs shall be used for large quantities of refuse. Large and bulk items shall be broken down to maximize the roll off dumpsters’ capacities.

The burning of debris, waste material, and other salvageable items is prohibited on the Installation. The Contractor may be able to use Government provided recycling containers as available strictly for recyclable materials accepted by the Recycling Service Contract in effect at the time. Papers, plastics 1-7, aluminum and tin cans shall be recycled. Any misuse of the recycling containers shall be corrected by the Contractor as directed by the DPW or the applicable Quality Recycling Program (QRP) representative, the recycling contractor, or the COR.

2.5.6.1

The Contractor shall comply with Executive Order 13693, Planning for Federal Sustainability in the next Decade, for diversion of construction and demolition (C&D) materials and debris from landfills. N/A

2.5.7 Environmental Requirements.

The Contractor shall comply with all Environmental (ENV) Standards and Regulations.

2.5.7.1 Particulate Matter.

N/A

2.5.7.2 Construction (Storm Water) permits.

When the Contractor activities result in soil disturbance, the Contractor shall meet the requirements of all Federal and State Environmental Laws.

2.5.7.3 Utility Clearances.

N/A

2.5.7.4 As-Built Drawings.

The Contractor shall refer to the as-built drawings for each instance that work performed impacts existing real property. When discrepancies in drawings are found during work, the Contractor shall notify the COR.

2.5.7.5 Maintenance of Work Site.

The Contractor shall remove from the work area, at the end of each day and completion of the job, all waste, material, and by-products resulting from work performed. If applicable, the Contractor shall return usable material to a designated storage area for reuse. The Contractor shall ensure all job sites are secured during inclement weather to avoid damages or windblown materials.

2.5.7.6 Installation Recycling Program.

The Installation Recycling Program is a resources conservation effort managed and operated by the USAG Ansbach DPW O&M Division in close coordination with the USAG Ansbach Environmental Management Division.

2.5.7.7 Actions and Delivery.

2.5.7.8 Facilities, Systems and Equipment Identified for Future Replacement.

Regardless of whether specific facilities, systems, or equipment have been identified for future replacement by the Government, the Contractor shall perform maintenance and repair of the equipment as outlined in this PWS, unless otherwise requested by the COR.

2.5.7.9 New Components.

New components shall match or exceed existing components in both manufacture and quality. The Contractor shall consider aesthetics (i.e., color, texture, and quality) in material selection. If existing aesthetics cannot be matched, the Contractor shall submit variations to the COR for acceptability prior to installation.

2.5.7.10 Energy Conservation Standards.

The Contractor shall provide material and equipment (such as lamps) which meets all Environmental Standards.

Electrical equipment and fixtures shall be high efficiency Energy Star rated equipment.

2.6 Demand Maintenance Orders (DMOs).

2.7 Preventive Maintenance Orders (PMOs).

2.8 Operations Work Orders (OWOs).

2.9 Project Work Orders (PWOs).

2.10 Warranty Program.

The DPW PM Plan within GFEBS. N/A

2.11 Technical Document Library Operation.

N/A

2.12 Maintain As-Builts.

N/A

2.13 Historic Property or Archaeological Site.

N/A

2.14 Security.

2.14.1 Access and General Protection/Security Policy and Procedures.

The Contractor and all associated subcontractors employees shall comply with applicable installation, facility, and local security policies and procedures. The Contractor workforce shall comply with all personal identity verification (PIV) requirements as directed by DOD, Headquarters Department of the Army (HQDA), and local policy. The COR will request changes in Contractor security matters or processes if the Force Protection Condition (FPCON) at any individual facility or installation changes.

2.14.2 Rules, regulations, direction, and requirements issued by the Commander apply to the Contractor.

The Contractor shall become acquainted with and comply with all Government regulations as posted, or as required by the KO. Regulations, manuals, and technical documents applicable to this Contract are listed in Section 6.0 of this PWS. Control for classified publications requirements can be located in AR 380-5, Department of The Army Information Security Program, and secured in a filing type cabinet with a built-in locking device with tumblers and General Services Administration (GSA) approved security container.

2.14.3 Government Vehicles.

N/A

2.14.4 Contractor Vehicle Registration.

Currently there is no requirement to register Contractor owned vehicles with the Provost Marshal or DES. However, the Contractor shall maintain a list of all Contractor-owned or operated vehicles and trailers operating on the installation at all time. The list may be used in case of emergency and/or other contingencies Evidence of vehicle ownership and vehicle liability insurance must be presented upon application of vehicle registration. Contractor Vehicle List shall be provided to the COR within ten (10) days after contract award (Deliverable A006).

2.14.4.1 Contractor and all associated subcontractors employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by DES) IAW Army Directive 2014-05. The Contractor shall provide all information required for background checks to meet installation access requirements, to be accomplished by the installation Provost Marshall Office or DES, or Security Office.

Contractor workforce must comply with all personal identity verification requirements as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

2.14.5 Contractor and Vendor Access.

N/A

2.14.6 Physical Security.

Only applicable to Government Furnished Property (GFP) and Facilities. N/A

2.15 Security Training.

2.15.1 Anti-Terrorism (AT) Level I Training.

All Contractor employees, including subcontractor employees, who are employed under the contract, shall complete AT Level I Training within thirty (30) days after contract start date or effective date of incorporation of this requirement into the contract, whichever applies, or thirty (30) days after employment of new personnel. Contractor personnel travelling overseas shall complete area of responsibility (AOR) specific AT awareness training for U.S.

based Contractor employees and associated subcontractor employees. The Contractor shall submit certificates of completion for each affected Contractor employee and subcontractor employee to the COR (or to the Contracting Officer, if a COR is not assigned) within three (3) days after completion of this training by all employees and subcontractor personnel (Deliverable A007). AT Level I awareness training is available at https://jkodirect.jten.mil.

Contractor personnel shall complete refresher training every twelve (12) months except AOR specific AT Level I training which shall be completed as required by local AT policies.

If training cannot be conducted on the website, the Contractor shall coordinate with the COR who will contact the local AT Officer at their assigned location for classroom training. Contractor personnel completing training in the classroom will receive a certificate or the training attendance roster signed by the AT Officer. Verification of the training shall be provided within three (3) days after completion of the training.

2.15.2 iWATCH Training.

The Contractor shall brief the local iWATCH program (training standards provided by the USAG Bavaria ATO to all of Contractor’s employees and associated subcontractors. This training is used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the USAG Bavaria Military Communities, Police Department and the COR. The Contractor shall complete the training within 30 calendar days after contract award and within 30 calendar days of new employees commencing performance and send to the COR via both electronic and paper copy within 30 calendar days of completion. The Contractor shall report completed training to the COR. Training slides can be found on the Army OneSource web site:

http://www.myarmyonesource.com/familyprogramsandservices/iwatchprogram/default.aspx (Deliverable A008)

2.15.3 Operational Security (OPSEC) Awareness Training.

All Contractor employees, including subcontractors that require access to government information systems shall complete Level I OPSEC training within thirty (30) days of employment under this contract. Verification of the training shall be provided to the COR within three (3) days after completion of the training (Deliverable A009). OPSEC Level I training is available at http://www.cdse.edu/catalog/elearning/GS130.html. Contractor personnel must complete refresher training every twelve (12) months. Verification of the training shall be provided to the COR within three

(3) days after completion of the training.

2.16 Safety.

The Contractor shall safeguard and maintain all Government and Contractor property, as well as provide for the safety and well-being of personnel employed under this contract.

2.16.1 Safety Plan.

The Contractor shall develop and implement a safety plan IAW EBO (A) for the employees under the respect of the local track situation for USAG Ansbach Katterbach and Storck Barracks Illesheim. Preventive safety actions must be managed with all need of approvals by the contractor special where the private track is next to the public track. The safety plan shall be submitted to the COR for each POP.

2.16.2 Occupational Safety and Health (OSHA).

The Contractor shall comply with the Occupational Safety and Health Administration (OSHA) standards and all pertinent provisions 29 CFR Part 1910, Part 1917.152, Part 1915.501-509, and Part 1926; Federal and State environmental regulations.

2.17 Training, Physical Requirements, or other Expertise Required.

2.17.1 Certified.

The Contractor shall ensure all its employees and associated subcontractors are certified, licensed or agency approved in the specific areas as required by the state of Germany. The Contractor shall ensure its employees are certified, licensed or agency approved in the appropriate Environmental Protection Agency (EPA) areas required.

2.18 Recycled Content Materials.

2.18.1 Green Procurement.

2.18.2 Construction and Demolition Diversion.

N/A

2.18.3 Environmental Compliance.

The Contractor shall comply with all Federal, State, local, and installation environmental laws, rules and plans. The Contractor shall use, store and dispose of all materials, chemicals, and equipment used in the performance of services on the installation IAW with industry standards, local, Federal and State laws, and according to manufacturers’ recommendations. The Contractor shall be financially liable for all fines and associated costs for non-compliance with local, Federal and State laws regarding hazardous waste management including but not limited to: hazardous materials spillage, improper handling and transportation and improper waste disposal. The Contractor shall make all environmental and hazardous material records available upon request from the COR.

2.18.4 Hazardous Waste.

The Installation is regulated by the EPA as a large quantity generator of hazardous wastes and holds the appropriate permit issued under Part A of the Resource Conservation and Recovery Act (RCRA).

2.18.5 Environmental Management System (EMS).

Conformance with Environmental Management System (EMS): USAG Ansbach Environmental Division has implemented an Environmental Management System (EMS) to proactively deal with the environmental impacts of its processes, activities and services. All personnel performing work for or on behalf of USAG Ansbach must be aware of and understand USAG Ansbach Environmental Division Environmental Policy. Upon request the policy can be obtained at USAG Ansbach Environmental Management Division: Katterbach, Bismarck Kaserne, Bldg. 5843-A.

2.18.5.1 The Contractor is responsible to ensure that no goods and services used by the Contractor or any of its subcontractors deviate from USAG Ansbach Environmental Division Environmental Policy.

2.18.5.2 Compliance with Environmental Laws and Regulations: Contractor shall comply with all applicable Federal, State, and local environmental laws, statutes, regulations, executive orders, permits, Army regulations (with supplements), and European DIN, VDE and ISO regulations. Contractor shall immediately report any conflicts between applicable Federal, State, local environmental laws, statutes, Executive Orders, AR 200-1, and any specifications within this contract to the COR. Any questions regarding EMS may be directed to the Installation EMS Coordinator or Contracting Officer’s Representative.

2.18.6 Perform Hazardous Material Work.

2.18.7 Spill Plan.

Any spillage caused by the contractor during work performance has to be handled, cleaned and disposed of by the contractor and to the contractor’s expense.

2.18.8 Energy and Utilities Conservation Programs.

N/A

2.18.9 Contractor Participation.

2.19 Contingency Plans.

3.0 Performance Requirements and Standards

3.1 Quality Assurance.

The Government will evaluate the Contractor’s performance under the contract IAW the Government’s Quality Assurance Surveillance Plan (QASP). The Performance Requirements Summary (PRS) defines the criteria of how the Contractor’s performance will be evaluated, the frequency of surveillance, and the items to be inspected. Although the Government will develop a QASP, Government surveillance of Contractor performance is not limited to the QASP, or the performance objectives, outlined in the PRS. The Government retains the right to evaluate all services required by the contract. The Government will perform inspections and tests in a manner that will not unduly delay the work.

3.2 Quality Control Plan (QCP).

Quality control is the responsibility of the Contractor. The Contractor shall develop, implement and maintain an effective quality control program which shall be documented in a QCP to ensure services are performed IAW this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure no recurrence of defective services.

The Contractor’s QCP is the means by which they assure themselves that the work conforms to contract requirements.

The basic principle of the plan is that the Contractor is responsible for quality control. The plan shall include a description of the inspection system to address services listed in this PWS, and a description of the methods to be used for identifying and preventing defects in the quality of services performed. The plan shall include a description of the Contractor’s inspection system to include specifics as to areas to be inspected on a scheduled and unscheduled basis, frequency of inspections, and the title and organizational placement of the Contractor’s inspectors. No lead person or first line supervisor shall be considered a Quality Control Inspector. The Contractor shall develop, maintain, and submit a QCP to the COR for acceptance within 30 business days after contract award. The Contractor shall submit any proposed changes in the QCP to the COR for written approval five (5) business days prior to implementation (Deliverable A010).

3.2.1 Quality Control Files

The Contractor shall maintain files of all inspections or works conducted by the Contractor, to include any corrective actions taken. These files shall be subject to Government review at the COR’s discretion during the contract term, to include any extensions of contract term. The Quality Control Files will be the property of the Government and shall be turned over to the Government upon completion or termination of the contract.

3.3 Customer Feedback Program.

4.0 Performance Task Requirements, Standards and Acceptable Quality Levels (AQLs)

Required Services/

Contract Part No

PWS Para Performance Standard

Acceptable Quality Level

(AQL)

Method of Surveillance

Deduct Schedule

Contractor Key Personnel.

Shall be designated in writing to the COR

PWS Part 2 Para 2.4.3

Complete 100 % = 100 % Percent Periodic Inspection

Re-Performance up to AQL Level

Contractor shall perform monthly services as general basic

PWS Part 5 Para 5.1

CLS 403

IAW Attachment #

Complete 100 % = 100 % Percent Periodic Inspection

Re-Performance up to AQL Level

Contractor shall provide collection and proper disposal services of unpacked food waste throughout USAG Ansbach.

PWS Part 5 Para 5.2

CLS 403

IAW Attachement # 01

Complete 100 % = 100 % Percent Periodic Inspection

Re-Performance up to AQL Level

Contractor shall provide collection and proper disposal services of food waste packed in paper, carton, plastic foil or tetra packs throughout USAG

Ansbach.

PWS Part 5 Para 5.3

CLS 403

IAW Attachment #

Complete 100 % = 100 % Percent Periodic Inspection

Re-Performance up to AQL Level

Contractor shall provide collection and proper disposal services of food waste packed in glass, cans, aluminum throughout USAG Ansbach.

PWS Part 5 Para 5.4

CLS 403

IAW Attachment #

Complete 100 % = 100 % Percent Periodic Inspection

Re-Performance up to AQL Level

Contractor shall provide collection and proper disposal services of unpacked and/or packed food waste as required on an

“on-call” basis, throughout USAG

Ansbach.

PWS Part 5 Para 5.5

CLS 403

IAW Attachment #

Complete 100 % = 100 % Percent Periodic Inspection

Re-Performance up to AQL Level

Contractor shall provide collection and proper disposal services of kitchen grease / oil throughout

USAG Ansbach.

PWS Part 5 Para 5.6

CLS 403

IAW Attachment #

Complete 100 % = 100 % Percent Periodic Inspection

Re-Performance up to AQL Level

Contractor shall provide all required documentation, as specified, in a timely manner.

PWS Part 6

Complete 100 % = Zero Deviations

100 % Inspection

Re-Performance up to AQL Level

5.0 Common Level Support (CLS)

The Contractor shall provide overall management, supervision, personnel, labor, generalized or specialized equipment necessary to maintain, inspect, repair, operate, and perform all the CLS functions of the Base Operations specified below. This shall be done IAW all the terms, conditions, general and special provisions, specifications, drawings, attachments, and exhibits contained herein or incorporated by reference.

The Contractor shall ensure that all work meets or exceeds the specifications and specific tasks IAW Attachment 01, Common Level of Support CLS 403, Paragraph 5.1 – 5.7

CLS Service Title Attachment No.

403 Food Waste Collection and Disposal Services at USAG Ansbach

Attachment # 01

Paragraph 5.1 – Paragraph 5.7

6.0 Deliverables

Deliverable Frequency # of Copies Medium / Format Distribution A001 PWS Para 2.3.1 Emergency Medical Treatment

Same day accident happened

N/A Email or Phone COR OR ACOR

A002 PWS Para 2.3.2 Accident Reporting

Within five (5) business days of occurrence

One (1) Electronic Copy MS Word / Excel or PDF COR OR ACOR

A003 PWS Para 2.4.3 Contractor Key Personnel

Within five (5) days after contract award

One (1) Electronic Copy MS Word or PDF COR OR ACOR

A004 Contractor/Sub- Contractor Certification PWS Para 2.4.4.3.1

With Submission of Contractor’s proposal

One (1) Electronic Copy MS Word or PDF COR OR ACOR

A005 Experience PWS Para 2.4.4.3.1

With Submission of Contractor’s proposal

One (1) Electronic Copy MS Word or PDF COR OR ACOR

A006 Contractor Vehicle Registration PWS Para 2.14.4

Within five (5) days after contract award

One (1) Electronic Copy MS Word / Excel or PDF COR OR ACOR

A007 Anti-Terrorism (AT) Level I Training PWS Para 2.15.1

Within thirty (30) days after contract start and or thirty (30) days after employment of new personnel

One (1) Electronic Copy and one (1) Hard Copy

MS Word / Excel or PDF COR OR ACOR

A008 iWATCH Training PWS Para 2.15.2 thirty (30) days after employment of new personnel

One (1) Electronic Copy and one (1) Hard Copy

MS Word / Excel or PDF COR OR ACOR

A009 Operational Security (OPSEC) Awareness Training PWS Para 2.15.3 thirty (30) days after employment of new personnel

One (1) Electronic Copy and one (1) Hard Copy

MS Word / Excel or PDF COR OR ACOR

A010 Quality Control Plan (QCP) PWS Para 3.2

Within thirty (30) days after contract award

One (1) Electronic Copy MS Word / Excel or PDF COR OR ACOR

7.0 Related Documents

7.1 Definitions and Acronyms

7.1.1 Definitions

Although not inclusive of every term used within this PWS, the following provides a list of definitions used throughout this PWS and commonly used in the acquisition field.

7.1.1.1 Acceptable Quality Level (AQL)

The AQL is the maximum percent defective (or the number of defects per hundred units) for the purposes of sampling inspection can be considered satisfactory.

7.1.1.2 Alternate Contracting Officer’s Representative (ACOR)

An employee of the U.S. Government provided by the RA and appointed by the KO to provide support to CORs in monitoring and documenting the Contractor’s performance. These alternate surveillance support personnel will serve as on-site representatives of the COR in performance of actual contract surveillance if they meet all COR training, experience requirements, and are appointed by the KO as an ACOR.

7.1.1.3 Child, Youth and School Services (CYS)

Overarching naming convention for Child Development Center (CDC), Youth Activity Center, and School Age Services (SAS).

CYS is used when referencing all programs.

7.1.1.4 Contract Administrator (CA)

The official Government representative delegated authority by the KO to administer a contract. This individual, normally working in an appropriate contracting or procurement career field, advises on all technical contractual matters.

7.1.1.5 Contract Discrepancy

A failure of the Contractor to perform IAW contract requirements and specifications e.g., a failure of the Contractor to provide, or provide on time, the required contract products or services; or it may result because delivered products or services do not meet specific contract requirements.

7.1.1.6 Contract Discrepancy Report (CDR)

A report used to document other than satisfactory Contractor performance. The CDR requires the Contractor to explain, in writing, why performance is other than satisfactory; how performance shall be returned to satisfactory levels; and how recurrence of the problem shall be prevented in the future.

7.1.1.7 Contractor

A supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

7.1.1.8 Contractor Acquired Property (CAP)

Property acquired, fabricated, or otherwise provided by the Contractor for performing a contract. Contractor retains title.

7.1.1.9 Contracting Officer (KO)

A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

7.1.1.10 Contracting Officer’s Representative (COR)

An employee of the U.S. Government appointed by the KO to help administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

7.1.1.11 Defective Service

A service output that does not meet the standard of performance associated with the PWS.

7.1.1.12 Deliverable

Anything that can be delivered; can include non-manufactured things, such as meeting minutes or reports.

7.1.1.13 Equipment

A tangible item that is functionally complete for its intended purpose, durable, nonexpendable, and needed for the performance of a contract. Equipment is not intended for sale, and does not ordinarily lose its identity or become a component part of another article, when put into use. Equipment does not include material, real property, special test equipment or special tooling.

7.1.1.14 Emergency

A sudden, unexpected, or impending situation that may cause life, health or safety hazard or damage to Government property, including loss of perishable goods, and/or interference with the normal activities of personnel and therefore, requires immediate attention and remedial action.

7.1.1.14.1 On-Call Services and Emergency On-Call Services

Service calls for unscheduled repair and emergency repairs placed by authorized designated personnel only. On-call Repair Services and On-Call Emergency Repair Services will be compensated by a lump sum. On-Call- Services are placed in case of systems failed and an urgent repair or the technical diagnose by a technical expert is required.

The lump sum cost of an on-call system includes all travel costs, labor, and two-hours of poor labor hours on site to localize the reason for the break down, to set the system back into operational condition, as well as to define labor and material cost to provide a cost estimate for repair.

7.1.1.15 Frequency

The number of times collection is performed during a specific time.

7.1.1.16 General Fund Enterprise Business System (GFEBS)

The U.S. Army's web-based enabled financial, asset, and accounting management system that standardizes, streamlines, and shares critical financial data across the Active…