Attachment I Final_PWS_RefuseCollection_HOH 5-2.pdf

W912PB-24-D-30xx Refuse Collection

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Annex A—Overarching Performance Work Statement (PWS)

Solid Waste Operations

Refuse Collection and Disposal and Operation of a Main Sorting Center

United States Army Garrison (USAG) Bavaria

Hohenfels

Base Period 01 July 2024 – 30 June 2025 1st Option Period 01 July 2025 – 30 June 2026 2nd Option Period 01 July 2026 – 30 June 2027 3rd Option Period 01 July 2027 – 30 June 2028 4th Option Period 01 July 2028 – 30 June 2029

May 2023

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Table of Contents

1.0 Introduction

1.1 Background

1.2 Objectives

1.3 Climatic Conditions

1.4 Facility Access

1.5 Traffic Flow

1.6 Drainage

1.7 Restoration of Landscape Damage

1.8 Dust Suppression

1.9 Utility Location

1.10 Excavation Permits

2.0 Requirements

2.1 Description of Services

2.2 General Information

2.3 Emergency Services

2.4 Contract Administration and Management

2.5 Work Management

2.6 Demand Maintenance Orders (DMOs)

2.7 Preventive Maintenance Orders (PMOs)

2.8 Operations Work Orders (OWOs)

2.9 Project Work Orders (PWOs)

2.10 Warranty Program

2.11 Technical Document Library Operation

2.12 Maintain As-Builts

2.13 Historic Property or Archaeological Site

2.14 Security

2.15 Security Training

2.16 Safety

2.17 Training, Physical Requirements, or other Expertise Required

2.18 Recycled Content Materials

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2.19 Contingency Plans

2.20 Ranking of the Contract Components

3.0 Performance Requirements and Standards

3.1 Quality Assurance

3.2 Quality Control Plan (QCP)

3.3 Customer Feedback Program

4.0 Performance Task Requirements, Standards and Acceptable Quality Levels (AQLs)

5.0 Common Levels of Support (CLS)

6.0 Deliverables

7.0 Related Documents

7.1 Definitions and Acronyms

7.2 Applicable Directives, Publications

7.3 Technical Exhibit (TE)

7.4 Government-Furnished Material (GFM)/Property (GFP)/ Equipment (GFE)

7.5 Contractor-Furnished Material (CFM)/Property (CFP)/Equipment (CFE)

7.6 U.S. Department of Labor Wage Determination (DOL WD)

7.7 Enterprise Contractor Manpower Reporting Application (ECMRA)

7.8 ECMRA Reporting Labor Hours

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1.0 Introduction.

This is a non-personal services contract to provide Base Operation and Support Services for the U.S. Army Garrison USAG Bavaria, Hohenfels. The Government will not exercise any supervision or control over the contract service providers. The Contractor shall perform to the standards specified in this Performance Work Statement (PWS). Contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government. The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary as defined in this PWS. The Contractor is responsible for providing all parts required for Preventive Maintenance Orders (PMOs) and all repair parts required for Demand Maintenance Orders (DMOs).

1.1 Background.

Location: USAG Bavaria, Hohenfels This is a non-personal service(s) contract to provide refuse collection as well as operation of a Main Sorting Center, disposal services, collection and disposal of recyclable items, i.e. paper, cardboard, metal cans, glass, scrap metal including concertina wire, used tires, fluorescent light tubes, lead batteries, mixed plastic, mixed electronics, bulk trash, styrofoam, wood, compound materials, garden waste, as well as, acceptance of used refrigerators at USAG Bavaria-Hohenfels. Contract comprises rental of refuse, recycling containers, collection of refuse and recycling material, transportation of refuse and recycling materials to shredding plant in USAG Bavaria-Grafenwoehr, operation of a Main Sorting Center in USAG Bavaria-Hohenfels, operation of interim storage area for construction debris, storage area for container storage, refuse/recycling support of training units within USAG Bavaria in Hohenfels and Amberg LTA. Garrison part has been stable in cost and tonnage of disposal and weight during the past 5 years. The contract is specifically tailored to the specific needs of the training rotations held at Hohenfels.

1.2 Objectives.

The Contractor shall ensure all work accomplished in the performance of this PWS meets all maintenance and repair standards consistent with the original equipment manufacturer’s recommendations; all applicable Federal, State, and local laws, regulations, and directives to include, but not limited to, the applicable publications listed in Section 7.0, Related Documents.

1.2.1 The Contractor shall ensure all work in support of mission requirements tendered to the Government for acceptance conforms to the measurable performance standards of quality, timeliness, and quantity specified in the PWS of this contract. Without additional expense to the Government, the Contractor shall obtain/ensure subcontractors obtain all licenses, and permits required to perform this work under this contract. The intent is to establish work requirements that are performance-based and results oriented. This approach is intended to allow the Contractor to determine the best and most cost effective ways to fulfill base operations and their component needs, emphasizing innovation and commercial best practices.

1.2.2 Certification Requirements

A valid certificate “Entsorgungsfachbetrieb” (Special Waste Management Company) by Technischer Ueberwachungsverein (TUEV) or equivalent testing organization must be provided with the proposal (Deliverable C.001). The Contractor must provide a copy of the certification with the proposal. The valid certification shall be an essential part of Contractor’s QCP to be presented at the post-award conference.

The Contractor is responsible for any renewal of his agreements with any certified companies, their valid certification(s), and own certifications (if applicable).

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The Contractor shall be an accredited waste management company for collection, transportation, storage, handling, recycling and disposal of hazardous material according to the Closed Substance Cycle Waste Management Act (KrWG) Kreislaufwirtschaftsgesetz and Water Resources Act (WRA). This certificate must be provided with the proposal.

1.2.3 Contract Manager and/or Alternate Contract Manager.

The Contract Manager shall be a Technischer Ueberwachungsverein (TUEV) certified Waste Management Specialist (Betriebsbeauftragter fuer Abfallwirtschaft). This certificate must be provided with the proposal (Deliverable C.001). The Contractor shall have a valid transportation authorization IAW Circular Economy Act (Kreislaufwirtschaftsgesetz, KrWG), Ordinance on Transport Licenses (TgV, Transportgenehmigungsverordnung), Waste Catalogue Ordinance (AVV, Abfallverzeichnisverordnung) approved by responsible government body: District Office (Landratsamt) indicating the type of waste allowed to be transported and the time frames of the allowance [Deliverable C.001]. The Contract Manager shall be able to communicate in written and spoken English.

1.2.4 Applicable Laws and Regulations

The work as specified in this PWS paragraph 5.0 “Common Levels of Support” shall be performed only by a company working in compliance with all applicable regulations for refuse collection, disposal services, collection and disposal of recyclable items as well as operation of a Main Sorting Center. These shall include the following:

• EU Waste Framework Directive (2008/98/EG),

• Circular Economy Act (KrWG, Kreislaufwirtschaftsgesetz),

• Bavarian Waste Management Act (BayAbfG, Bayerisches Abfallwirtschaftsgesetz)

• Ordinance on Transport Licences (TgV, Transportgenehmigungsverordnung),

• Waste Catalogue Ordinance (AVV, Abfallverzeichnisverordnung)

• and all other applicable federal, state, and local host nation laws and regulations (refer to Part 7.2

“Publications”).

Contractor’s personnel including subcontractors performing work under this contract shall work in compliance with the operation and maintenance instructions of USAG Bavaria Hohenfels. The Contractor shall be certified IAW KrWG by a technical monitoring organization or disposal community as specified in KrWG, in particular in § 56 on Certification of Waste Disposal Companies (§ 56 Zertifizierung von Entsorgungsfachbetrieben) and herewith fulfill the requirements of § 32 of KrWG and those of § 57 Requirements for waste disposal companies, technical monitoring organizations and waste management communities (§ 57 Anforderungen an Entsorgungsfachbetriebe, technische Überwachungsorganisationen und Entsorgergemeinschaften) in particular fulfill minimum requirements for technical and specialist knowledge and reliability.

1.2.5 Experience.

The Contract Manager shall have a minimum of 3 years’ experience in the trade and shall be a TUEV certified Waste Management Specialist (Betriebsbeauftragter fuer Abfallwirtschaft). This certificate must be provided with the proposal [Deliverable A.006]. The Contract Manager shall be able to communicate in both written and spoken English. The contractor shall be able to read and understand regulations, operating instructions, memoranda, and related material concerning the field of work, to prepare correspondence and

P a g e 6 | 62 standardized reports, and to communicate effectively with English-speaking staff members and the public, including both English speaking and non-English speaking persons.

The contractor’s lead-personnel shall have a minimum of 3 years’ experience with the handling of hazardous material and goods and in the operation of heavy duty vehicles. Contractor’s personnel operating heavy duty vehicles shall have training certificates (Weiterbildung betriebliche Ausbildung fuer Flurfahrzeuge, Level 3).

The contractor shall provide certificates, documents and references proving the qualification of the contractor’s company, personnel and subcontractor’s personnel with proposal (Deliverable A.007).

Qualification and training must be recognized by host nation or EU authorities.

1.3 Climatic Conditions.

N/A

1.4 Facility Access.

The Contractor shall ensure access to all fire detection and suppression systems in case of emergencies or for other Fire Department purposes. The Contractor shall inform the USAG Bavaria, Hohenfels Fire Department point-of-contact (POC), prior to outages that will impact the function of the system, special problems or circumstances, which require USAG Bavaria, Hohenfels Fire Department inspection. The Fire Department will reset alarm systems to operational status.

1.5 Traffic Flow.

N/A

1.6 Drainage.

Maintenance work performed under this contract shall not impede drainage.

1.7 Restoration of Landscape Damage.

N/A

1.8 Dust Suppression.

N/A

1.9 Utility Location.

N/A

1.9.1 N/A

1.9.2 N/A

1.10 Excavation Permits.

N/A

1.10.1 N/A

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2.0 Requirements

2.1 Description of Services.

The Contractor shall determine the best disposal method for solid waste management to avoid picking up an empty dumpster or container. The disposal method shall be approved by the KO or designated Government representative/COR. The Contractor shall empty recycle/refuse containers, compacters, and roll-offs IAW PWS and/or once a week, if not precised otherwise (f.e. with attached CLS Annex E in paragraph 5.0 Specific Tasks). In the event of demand fluctuations, frequency adjustments must be approved by KO or designated Government representative/COR. The Contractor shall remove all litter and waste on the ground within a ten (10) foot radius of the container. The Contractor shall track and report to the COR/ACOR all container weights and number of services per week. The Contractor shall perform services IAW approved scheduled routes for pick-up and respond to calls for service when dumpsters reach full before scheduled pick-up. For further detailed description please refer to paragraph 5.0 Common Levels of Suppert (CLS). Summary of the allowed types of waste include, but are not limited to, the following:

I. Domestic Waste, Industrial Waste Similar to Domestic Waste

a. Fat remnants from kitchens

b. Used lead batteries

c. Hardened thermosetting plastics

d. Polystyrene (PS)

e. PVC-waste

f. Packaging materials, plastic containers

g. Various rubber parts

h. Empty spray cans

i. Domestic waste with parts of bio waste

j. Bulky waste

k. Used tires

II. Recyclable items

a. Cardboard

b. Woody debris and wood pallets

c. Plastics

d. Paper

e. Aluminum/tin cans

f. Scrap metal (including brass from expended rounds)

g. Toner cartridges

h. Mattresses

i. Electronics

2.1.1 Non-Personal Services.

The personnel rendering the services are not subject; either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees. Non-personal service contracts are authorized by the Government in accordance with (IAW) Federal Acquisition Regulation (FAR) Subpart 37.104, under general contracting authority, and do not require specific statutory authorization.

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2.2 General Information.

2.2.1 Transition (Phase In/Phase Out).

N/A

2.2.2 Phase-out.

N/A

2.2.3 Place of Performance and Hours of Operation.

2.2.3.1 Place of Performance (expanded description).

The work to be performed under this requirement will be performed throughout the entire area occupied by USAG Bavaria Hohenfels and at any pertinent locations in and around the town of Hohenfels. The Main Sorting Center is located within the Government own facility/building numbers #105 and #125. USAG Bavaria Hohenfels is located near the town of Hohenfels, approximately 60 kilometers southeast of Nuernberg, in the Southeast area of the Federal Republic of Germany. A map of USAG Bavaria Hohenfels is located at Attachment #01 CLS Part 7// Technical Exhibit (TE) #01.

The work for transportation of refuse and recycling materials to shredding plant shall be performed at USAG Bavaria Garrison Grafenwoehr, Tower Barracks, Government own Central Recycling Center within the Government facility/building numbers #720 – “Artech”-Shredder Unit ; #703 – JBF-Heavy Duty Can Shredder and #704 – Intimus Paper Shredder. USAG Bavaria Garrison Grafenwoehr Tower Barracks is located between the towns Nürnberg and Weiden app. 70km northeast of Nürnberg, in the Southeast area of the Federal Republic of Germany. A map of USAG Bavaria Hohenfels is located at Attachment #01 CLS Part 7// Technical Exhibit (TE) #01.

2.2.3.2 Hours of Operation.

2.2.3.2.1 Government Office and Operating Hours.

The Government facility office hours are 0730 to 1200 and 1230 to 1600 Monday through Friday except on U.S. and Host Nation Holidays, or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.

Government Office and Operating Hours:

Monday thru Friday from 0730 – 1200 and 1230 – 1600 Saturday closed Sunday closed Except on U.S. and Host Nation Holidays

2.2.3.2.2 Operating Hours at Main Sorting Center.

The Contractor shall conduct business between the hours of 0700 to 1500 Monday through Friday and the hours of 1100 to 1500 on Saturday except on Host Nation Holidays, or when the Government facilities are closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. For services performed at training rotation sites, workdays may extend as required by single task orders. The Contractor may extend the operating hours from 0600-2200 Monday through Sunday except on Host Nation Holidays, obtaining Host Nation Labor Law and regulations. The Contractor shall maintain an

P a g e 9 | 62 adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. A Directorate of Public Work (DPW) Work Reception (WR) will be operated 24 hours a day, 7 days a week and be capable of response to DMOs and/or customer requests outside of standard working hours.

Main Sorting Center Operating Hours:

Monday thru Friday from 0700 – 1500 Saturday from 1100 to 1500 Sunday closed

2.2.3.2.3 Operating Hours for Hazardous Waste Material (HAZMAT).

For discharge of hazardous waste material and substances are on Wednesday from 1000 to 1400 only. The facility is located within the Government own facility/building number #105 on Main Sorting Center. The services are covered by different contracts and are not subject of this contract.

Operating hours for HAZMAT:

Wednesday from 1000 – 1400 Except on Host Nation Holidays

2.2.3.2.4 Operating Hours at vehicle scale.

For the Government vehicle scale in Hohenfels at bldg. #25 are no limited operating hours. The facility was converted to in-house operation in 2020.

Note: When the scales are closed, down for calibration or repair, the Contractor, at own expense, shall have their vehicles weighed off-post. The Contractor shall obtain before and after pickup “weight tickets” from the off-post weighing service provider. In addition, a digital photo of the scoreboard at the scale on USAG Bavaria Hohenfels bldg.#25 should be taken. In this case, the Contractor needs to inform COR and/or responsible inspector to make a picture of the digital display of the scale at building # 25 during operating hours 0730 to 1200 and 1230 to 1600 Monday through Friday except on U.S. and Host Nation Holidays.

2.2.3.2.5 Operating Hours at Grafenwoehr landfill.

Collected refuse and recycling material of USAG Bavaria in Hohenfels shall be transported to shredding plant in USAG Bavaria Grafenwoehr landfill with the facility/ building numbers #720 Artech-Shredder Unit, #703 JBF Heavy Duty Can Shredder and #704 Intimus Paper Shredder. The facility operating hours are Monday through Friday from 0800 to 1200 and in the afternoon Monday, Tuesday, Thursday and Friday (except Wednesday) from 1230 to 1500. The unloading times shall be in the morning, if possible. Exceptions of facility operating hours are on Host Nation Holidays, or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The stated delivery and unloading times shall always be deemed as not binding, unless otherwise expressly agreed upon in writing.

The delivery and unloading days shall be observed and if any coincidence with German holidays, the pickups shall be done on the following workday. The treatment of refuse at Grafenwoehr and transportation to incineration plant at Schwandorf and the incineration fees are covered by different contracts and are not subject of this contract.

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Operating hours at Grafenwoehr landfill:

Monday thru Friday from 0800 – 1200 Monday thru Friday, except Wednesday (!) from 1230 – 1500 Saturday closed Sunday closed Except on Host Nation Holidays and U.S. Public Holidays

2.2.3.3 Installation Closures.

When an unforeseen installation closure occurs on a regularly scheduled day of work, the Contractor shall reschedule the work to be performed the following day unless the following day is a Saturday, Sunday, a recognized Federal holiday, and when routine work is not scheduled for that day; or reschedule the work for the next business day following the closure.

2.2.3.4 Inclement Weather Delay.

If the Contractor determines unsafe weather conditions for continued operations, the Contractor shall notify the KO or designated Government representative/COR two (2) hours prior to curtailing operations due to inclement weather. The Contractor shall obtain KO/COR approval to resume operations.

2.2.3.5 The Contractor shall coordinate with DPW in preparation for and during emergency operations situations such as inclement weather, flood, active shooter, fire or other emergency situations. The Contractor may be called upon to deliver a wide variety of services to the installation through an emergency DMO/PWO in support of emergency response. The Contractor shall be required to provide all normal services during an emergency response unless otherwise directed by the KO, however emergency response requirements will take precedence over normal DMO/PWO activities.

2.2.3.6 Federal Holidays.

The Contractor’s performance shall be required on U.S. public holidays listed below and Host Nation Holidays. Holidays occurring on weekends will be observed as directed by the Federal calendar (5 U.S.C.

6103).

1st January New Year’s Day 3rd Monday in January Martin Luther King Jr.’s Birthday 3rd Monday in February President’s Day Last Monday in May Memorial Day 19th June Juneteenth Day 4th July Independence Day 1st Monday in September Labor Day 2nd Monday in October Columbus Day 11th November Veterans Day 4th Thursday in November Thanksgiving Day 25th December Christmas Day

2.2.3.7 Travel/Temporary Duty.

N/A

2.3 Emergency Services.

2.3.1 Emergency Medical Treatment.

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The Contractor or their employees shall immediately notify their supervisor of any accident requiring emergency medical treatment. The Contractor shall notify the KO or designated Government representative/COR no later than (NLT) two (2) hours of the incident [Deliverable B.001]. The Contractor shall be responsible for the emergency medical treatment services for Contractor personnel. However, the Government will provide, on an emergency basis, medical services for injuries incurred while an employee is performing under the contract. The Contractor shall reimburse the Government for emergency medical services provided, upon receipt of invoice from the medical facility. Reimbursement shall be made to the US Government.

2.3.2 Accident Reporting.

The Contractor shall comply with Operational Safety and Health Administration (OSHA) for record keeping and reporting of all accidents resulting in death, injury, occupational disease, or adverse environmental impact.

The Contractor shall provide a verbal report to the KO or designated Government representative/COR within one (1) hour of each such occurrence. A completed typed original plus one (1) copy of ENG Form 3394 United States Army Corps of Engineers Accident Investigation Report (or equivalent reporting form) shall be delivered to the KO or designated Government representative/COR within five (5) business days of occurrence, whenever an accident involving personal injury or Government owned property occurs [Deliverable B.002].

2.4 Contract Administration and Management.

2.4.1 Post Award Conference/Performance Evaluation Meetings.

The Contractor shall attend the post award conference convened by the Contracting Activity or Contract Administration Office as agreed upon and stated in the contract award document. The KO, COR and DPW management will meet monthly with the Contractor to review the Contractor's performance. Written minutes of meetings will be recorded by the Contractor and signed by both the Project Manager (PM) and the KO.

The written minutes will be distributed within five (5) business days after the meeting. If the Government does not concur with any portion of the minutes, recorded by the Contractor, the non-concurrence shall be provided in writing by the KO/COR within two (2) workdays following receipt of the minutes. Notwithstanding the Contractor’s responsibility for total management during the performance of this contract, the administration of the contract requires maximum coordination and cooperation between the Government and the Contractor. All necessary documentation presented from the Contractor f.e. a baccalaureate degree for the Project Manager from an accredited College or University or similar experience of three (3) years of experience, refer to para. 2.4.3.1.

2.4.1.1 Contractor’s participation on meetings

The Contractor shall attend, participate in, and furnish input to scheduled and unscheduled meetings, conferences, and briefings that relate to the functions and services herein as required by the Government to provide effective communication and impart necessary information. The Project Manager or designated representative shall attend meetings as requested by the Government. Meeting attendees shall at times include Contractor managerial, supervisory, and other personnel knowledgeable of the subject matter.

Meetings may start and/or end outside of regular duty hours.

2.4.1.2 Contractor’s Responsibilities

Notwithstanding the Contractor’s responsibility for total management during the performance of this contract, the administration of the contract requires maximum coordination and cooperation between the Government

P a g e 12 | 62 and the Contractor. The Contractor shall perform all related administrative actions required to provide services or perform work such as material requisitioning, quality control (QC), financial control, meetings, and correspondence. The Contractor shall also maintain accurate and complete records, files, and libraries of documents to include all U.S. German, and local regulations, standards, provisions, codes, laws, technical manuals, and manufacturers’ instructions and recommendations that are necessary and related to the functions being performed. The Contractor shall compile historical data, prepare required reports, and submit information as specified by 6.0 Deliverables of this this PWS.

2.4.1.3 The Contractor shall provide an Installation Pass Log of all Contractor employees, subcontractors, subcontractor employees, and their vehicles including last, first, middle name of the employee (and subcontractors); copy of her/his valid personal identifier (e. g. passport); copy of his/her valid residence permit (only for non-EU citizens); date the employee will start working on the installation included probation and training period; criminal record certificate (polizeiliches Führungszeugnis); security questionnaire for a simple security check; registration information on privately owned vehicle (POV) used for the work at the installation: plate number, country, make, model, year, body type, and color. The log shall be updated as employees are added or removed and include last, first, middle name of the employee’s sponsor (if applicable, for the time a new employee does not have any permanent installation access) as well as contact details of the sponsor. The updated installation pass log shall be current and available at any time upon request by the Government and submitted to the COR and ACOR NLT the post award conference and within five (5) days after any changes to the log [Deliverable B.007 B.008 B.009].

2.4.1.4 Installation Access Passes.

The Contractor shall collect the installation access passes the same day employment of an individual has expired or has been terminated and shall return them to the issuing office within three (3) days (Deliverable B.009). Upon termination or cancellation of this contract, the Contractor shall collect all outstanding installation access passes and return them to the issuing office within three (3) days (Deliverable B.009).

2.4.1.5 Contractor Work Plan.

The Contractor shall prepare and maintain a Work Plan. The plan, as a minimum, shall identify regularly scheduled work (to include location, work to be completed, timeline, utilization method, place of disposal, etc.). The Contractor’s proposed Work Plan shall be submitted to the COR for review at the pre-performance conference after date of contract award (Deliverable B.010). The Government may review and either accept or return their comments to the Contractor. The Contractor shall then have three (3) days to submit a Final Work Plan. Any proposed change to the accepted Final Work Plan is required to be resubmitted via the COR for review and acceptance by the COR at a minimum thirty (30) days prior to implementation. The timeline noted above shall apply for review and acceptance for proposed changes.

2.4.2 The following provides the roles and their respective authority during the performance of the contract:

2.4.2.1 Contracting Officer (KO).

The KO is the only person authorized to make any changes in any of the requirements listed on this PWS;

notwithstanding any provisions contained elsewhere in this contract, said authority remains solely with the KO.

In the event the Contractor makes any change at the direction of any person other than the KO, the change will be considered to have been made without authority and solely at the risk and expense of the Contractor.

All contract administration will be effected by the KO. Communications pertaining to contractual administrative matters shall be addressed to the KO. No changes in or deviations from the terms and

P a g e 13 | 62 conditions shall be effected without a written modification to the contract, executed by the KO authorizing such changes. The KO will approve all submittals and plans required in this PWS.

2.4.2.2 Contracting Officer’s Representative (COR).

The KO will appoint a COR during the performance of this requirement. Additional Government personnel may be designated to assist in contract oversight IAW (Army Regulation) AR 70-13, Management and Oversight of Service Acquisitions. Other surveillance personnel may be designated as COR and shall be trained and appointed IAW Department of Defense Instruction (DoDI) 5000.72, Department of Defense (DoD) Standard for Contracting Officer’s Representative (COR) Certification. The COR will provide assistance in identification and resolution of problems, conflicts in priority, subtask requirement definitions, and other operations type problems. The COR will perform IAW the responsibilities and duties identified in the appointment letter.

2.4.2.3 COR Authority.

A letter of designation will be issued to the COR by the KO. A copy of the letter will be sent to the Contractor.

The letter of designation states the responsibilities and limitations of the COR, especially with regard to changes in cost, price estimates, or changes in delivery dates. The COR is not authorized to change any of the terms and conditions with regard to cost, quantity, or schedule of the resulting order.

2.4.2.4 COR or Designated Government Representative Functions.

The COR or designated Government representative shall monitors all technical aspects of the contract and assists in contract administration. The COR or designated Government representative is authorized to perform the following functions: assure the Contractor performs the technical requirements of the contract;

perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements; monitor, document, and report Contractor's performance and notify both the KO and Contractor of any deficiencies; coordinate availability of Government-Furnished Property, and provides direction or assistance for site entry requests of Contractor personnel.

2.4.2.4.1 The Contractor shall not in any way represent the United States (U.S.) Government, or that it has the authority to contract or procure supplies for the account of the United States of America (USA).

2.4.3 Contractor Key Personnel.

Contractor Key Personnel shall be designated in writing to the KO at the start of the contract. These key personnel shall be available 24/7/365 including Federal holidays. These individuals designated as key personnel shall be able to understand, speak, read, and write the English language.

Key Personal means certain skilled experienced professional and technical personnel who are essential for successful Contractor accomplishment of the work to be performed under this contract. If the Contracting Officer determines that suitable and timely replacement of key personnel who have been reassigned, terminated or have otherwise become unavailable for the contract work is not reasonably forthcoming or that the resultant reduction of productive effort would be so substantial as to impair the successful completion of the contract or the services ordered, the contract may be terminated by the Contracting Officer for default or for the convenience of the Government, as appropriate, or, at the discretion of the Contracting Officer if he finds the Contractor at fault for the condition, the contract price or fixed fee may be equitably adjusted downward to compensate the Government for any resultant delay, loss, or damage [Deliverable B.011].

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2.4.3.1 Project Manager.

The Contractor shall provide a Project Manager (PM) who is responsible for the performance of the work.

The PM shall have full authority to act for the Contractor on all contract matters relating to daily operation of the contract. The PM shall have a baccalaureate degree from an accredited College or University or similar experience of three (3) years of experience in base support management or a contract similar in scope and breadth to this solicitation, refer to paragraph 1.2.3 and 1.2.5. The name of the PM shall be provided to the KO and shall be present and on-site and available during normal duty hours. In the circumstances when the PM is not available, the Contractor shall designate an alternate who can perform the same duties during the absence.

2.4.3.2 Operations and Maintenance Superintendent (O&M Superintendent) N/A

2.4.3.3 Quality Control Manager (QCM)

N/A

2.4.3.4 Quality Control Inspectors (QCI)

N/A

2.4.3.5 General Fund Enterprise Business System (GFEBS) Project Manager Coordinator.

N/A

2.4.3.5.1 GFEBS Certification.

N/A

2.4.4 Contractor Requirements.

2.4.4.1 U.S. Residency.

N/A

2.4.4.2 Certain administrative personnel will require a Common Access Card (CAC) to access Government systems. N/A

2.4.4.3 Qualification Standards.

The Contractor shall inspect, repair, and maintain systems and components associated with facilities listed in real property records as required throughout this contract utilizing properly trained, skilled, and qualified employees or subcontractor personnel [Deliverable B.012].

2.4.4.4 Contractor Identification.

The Contractor shall ensure that personnel be identified as a Contractor to distinguish themselves (e.g., badge, company logo, or uniform) from Government employees. The Contractor shall ensure all correspondence and reports produced are marked as Contractor products or that Contractor participation is disclosed. Contractor owned/leased vehicles and equipment should be identified [Deliverable B.013].

2.4.4.5 Standards of Conduct.

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Contractor personnel’s conduct shall not reflect discredit upon the Government. The Contractor shall ensure all personnel present a professional appearance while working on the Government installation. The Contractor’s employees shall observe and comply with all local policies and procedures concerning fire, safety, environmental protection, sanitation, security, and possession of firearms or other lethal or illegal weapons or substance. The Contractor shall ensure all Contractor employees, providing services under this contract, conduct themselves and perform services in a professional, safe, and responsible manner. The Contractor shall remove, from the job site, any employee for reasons of misconduct or security. The Contractor shall ensure employee conduct complies with 41 USC 423, Procurement Integrity. The Contractor shall also ensure that no Contractor employees conduct political related activities or events on the installation. The removal of such a person shall not relieve the Contractor of the requirement to provide personnel to perform adequate and timely service.

2.4.4.6 Contractor Hiring Restrictions.

The Contractor shall not hire or sub-contract with off-duty or former Government employees whose employment would result in a conflict with AR 600-50, Standards of Conduct.

2.4.4.7 Organizational Conflict of Interest (OCI)

Contractor and subcontractor personnel performing work under this contract may receive, have access to, or participate in the development of proprietary or source selection information (e. g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent OCI as defined in FAR Subpart 9.5. The Contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall submit a plan within twenty-four (24) hours after the Contractor becomes aware of potential or actual OCI to the KO via COR and/or ACOR to avoid or mitigate any such OCI [Deliverable B.017]. The Contractor’s OCI Mitigation Plan will be determined to be acceptable solely at the discretion of the KO. In the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

2.4.5 Business Relations.

The Contractor shall successfully integrate and coordinate all activity needed to execute the requirement of this PWS. The Contractor shall manage the timeliness, completeness, and quality of problem identification to a degree acceptable to the Government. The Contractor shall provide to the KO corrective action plans, timely identification of issues, and effective management of subcontractors [Deliverable B.014]. The Contractor shall ensure customer satisfaction and professional and ethical behavior of all Contractor personnel.

2.4.5.1 Data Rights

The Government has unlimited rights to all documents and materials produced under this contract. All documents and materials, to include the source codes of software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership and copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the Contractor without written permission from the KO. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

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2.4.5.2 Non-Disclosure Requirements

Performance under this contract may require the Contractor to access data and information proprietary to a Government agency, another Government Contractor, or of such nature that its dissemination or use other than as specified in this PWS would be adverse to the interests of the Government or others. The Contractor and Contractor personnel shall not divulge, or release data or information developed, or obtained under performance of this PWS, except to authorized Government personnel or upon written approval of the KO [Deliverable B.018]. The Contractor shall not use, disclose, or reproduce proprietary data, which bears a restrictive legend, other than as specified in this PWS. All documentation showing individual names or other personal information shall be controlled and protected under the provisions of the Privacy Act of 1974, Public Law 93-579, 5 United States Code (U.S.C.) Section 552a.

The Contractor shall not cite any information (e. g. contract information, pictures, locations, etc.) obtained through this contract on any marketing tools to include its company website.

The use of propaganda violates DoD Commercial Use of Imagery Guidelines stated at https://www.defense.gov/Help-Center/Article/Article/2762906/use-of-department-of-defense-imagery/ The Contractor shall not cite any information (e. g. contract information, pictures, locations, etc.) obtained through this contract on any marketing tools to include its company website.

2.4.6 Manual Operations.

N/A

2.4.7 Interactive Customer Evaluation (ICE).

N/A

2.5 Work Management.

Applicable to all CLS’. All coordination requirement in this section and inherent to this Contract shall take into consideration the DPW WR and their operations. Work requirements and timelines shall include coordination with the DPW WR.

2.5.1 Coordination.

As a part of the work scheduling process, the Contractor shall coordinate all work with the Building/Facility Manager in charge of the facility where the work is to be done.

2.5.2 Work Clearance.

N/A

2.5.3 Work Status.

The status of all assigned work shall be available to the designated Government representative/COR within one (1) hour of Contractor receipt of request during normal working hours, and 12 hours at all other times [Deliverable B.019].

2.5.4 General Fund Enterprise Business System (GFEBS).

GFEBS is the web-based asset and accounting system for the Government. The Government will use GFEBS as a production scheduling and monitoring system for determining the status of work, maintenance, https://www.defense.gov/Help-Center/Article/Article/2762906/use-of-department-of-defense-imagery/

P a g e 17 | 62 and repair expenditures against individual facilities. GFEBS is the official system of record for all Real Property Maintenance Activity (RPMA). NOTE: the Primary GFEBS input will be accomplished through a DPW

WR.

2.5.4.1 N/A

2.5.4.2 N/A

2.5.5 Work Standards.

The technical specifications within this PWS define the quality of maintenance and repair accomplished under this Contract. When a standard is not directed, the Contractor shall perform required work to meet industry trade customs and practices and manufacturer's recommendations. If floors, cabinets, appliances, foundations, and other items are removed in order to gain access to the system component to be repaired, the Contractor shall return any repaired area to a condition comparable to the original construction after work is completed. Any Government- or occupant-owned property damaged by the Contractor shall be repaired or replaced immediately at contractor’s expense.

2.5.6 Disposal.

All refuse generated by this Contract shall be legally disposed of, meeting all Federal, State, county, and Installation guidelines for disposal (including disposal of hazardous materials). Hazardous waste materials shall be disposed of IAW applicable Federal, State, and local statutes. The operation of hazardous waste materials are covered by different contracts and are not subject of this contract.

Refuse shall be disposed of on a regular basis in order to ensure a neat and orderly appearance of the Contractor's area of responsibility and its surrounding areas. Roll-offs shall be used for large quantities of refuse. Large and bulk items shall be broken down to maximize the roll off dumpsters’ capacities. The burning of debris, waste material, and other salvageable items is prohibited on the Installation. The Contractor may be able to use Government provided recycling containers as available strictly for recyclable materials accepted by the Recycling Service Contract in effect at the time. Papers, plastics 1-7, aluminum and tin cans shall be recycled. Any misuse of the recycling containers shall be corrected by the Contractor as directed by the DPW or the applicable Quality Recycling Program (QRP) representative, the recycling contractor, or the

COR.

2.5.6.1 N/A

2.5.7 Environmental Requirements.

The Contractor shall comply with all Federal, State, local, DA, and installation environmental laws, rules, plans, and policies including air and water pollution control requirements. The Contractor shall use and store all materials, chemicals, and equipment used in the performance of services on the installation IAW with industry standards, local, State and Federal laws, and according to manufactures' recommendations. The Contractor shall be financially responsible for all fines and associated costs for hazardous waste management, transportation, and disposal of waste due to the Contractor's noncompliance. The Contractor shall submit Safety Data Sheets (SDS) to the COR and/or ACOR on all materials five (5) days before delivery of the material [Deliverable B.004]. The Contractor shall provide upon request from the COR and/or ACOR all required data to meet environmental-mandated reporting requirements (e. g., air emission data, hazardous material storage/usage, herbicide/pesticide usage, solid/hazardous waste generation).

https://home.army.mil/bavaria/index.php/environmental https://home.army.mil/bavaria/index.php/environmental

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The Contractor shall provide data to meet reporting deadlines and during compliance inspections upon request from the COR and/or ACOR [Deliverable B.004].

2.5.7.1 Particulate Matter.

The Contractor shall use water, or suitable oil or chemicals approved by DPW-ENV, to control dust in the demolition of structures, work operations, work performed on a road, street, or parking area, in the clearing of land.

2.5.7.2 Construction (Storm Water) permits.

When the Contractor activities result in soil disturbance, the Contractor shall meet the requirements of the Federal Republic of Germany Environmental Protection Agency and all Federal and State laws. The disposal services of contaminated soil are covered by different contracts and are not subject of this contract.

2.5.7.3 Utility Clearances.

N/A

2.5.7.4 As-Built Drawings.

N/A

2.5.7.5 Maintenance of Work Site.

The Contractor shall remove from the work area, at the end of each day and completion of the job, all waste, material, and by products resulting from work performed. If applicable, the Contractor shall return usable material to a designated storage area for reuse. The Contractor shall ensure all job sites are secured during inclement weather to avoid damages or windblown materials.

2.5.7.6 Installation Recycling Program.

The Installation Recycling Program is a resources conservation effort managed and operated by the DPW- ENV IAW DoD regulations.

2.5.7.7 Actions and Delivery.

N/A

2.5.7.8 Facilities, Systems, and Equipment Identified for Future Replacement.

Regardless of whether specific facilities, systems, or equipment have been identified for future replacement by the Government, the Contractor shall perform maintenance and repair of the equipment as outlined in this PWS, unless otherwise directed by the KO.

2.5.7.9 New Components.

N/A

2.5.7.10 Energy Conservation Standards.

2.6 Demand Maintenance Orders (DMOs).

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2.6.1 Directorate of Public Work (DPW) Work Reception (WR).

N/A

2.6.2 DMO Call Receipt and Entry.

N/A

2.6.3 Completed Work.

N/A

2.6.4 Materials.

The Contractor shall be responsible for all materials required for DMO repair work. For clarity, the price for DMOs reflected in the Pricing Matrix and applicable contract CLINs shall be inclusive of all DMO related repair costs.

2.7 Preventive Maintenance Orders (PMOs).

2.7.1 N/A

2.7.2. Process.

2.7.2.1 N/A

2.7.3 Approved preventive maintenance schedule.

N/A

2.7.4 PMO Stickers/Log.

N/A

2.7.5 Operations & Maintenance (O&M) Library.

N/A

2.8 Operations Work Orders (OWOs).

N/A

2.9 Project Work Orders (PWOs).

2.9.1. DA Form 4283, Facilities Engineering Work Requests

N/A

2.9.2 Conversion of DMO to PWO

2.9.3 Conversion during Execution

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N/A

2.9.4 Conversion Prior to Execution

N/A

2.9.5 Cost Estimates for DMO Generated PWOs.

N/A

2.9.6 Preparation of Detailed Estimates.

N/A

2.9.7 Subcontract Work.

N/A

2.9.8 Specialty Subcontracting Work.

N/A

2.9.9 Execution of PWO Work.

N/A

2.9.10 Wage Rates for PWOs.

N/A

2.9.11 PWO Bi-weekly Meetings.

N/A

2.9.12 PWO Records.

N/A

2.9.13 PWO Reporting Requirements.

2.10 Warranty Program.

2.10.1 Warranty Enforcement Manager.

N/A

2.10.2 Warranty Management.

2.10.3 Routing of Warranty DMOs.

2.10.4 Warranty Records.

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N/A

2.10.5 Exception.

N/A

2.11 Technical Document Library Operation.

2.12 Maintain As-Builts.

2.13 Historic Property or Archaeological Site.

N/A

2.13.1 Repair and Replacement.

The Contractor shall report damages to the KO/COR within two (2) hours [Deliverable B.005]. Damages can include those found on site during inspections and/or repair of other areas or damages caused by the Contractor during the repairs. The Contractor shall repair or replace parts with products similar in appearance to the original. Repairs, renovation, or replacement to historic buildings must be approved by the KO and/or COR. The Contractor shall coordinate work through the DPW-ED Cultural Resources Manager. The Contractor shall comply with the appropriate provisions and stipulations of the Secretary of Interior's "Standards for Rehabilitation and Guidelines for Rehabilitating Historic Buildings" (Revised 1983) and the Integrated Cultural Resources Management Plan. Location maps are available at the DPW.

2.14 Security

2.14.1 Access and General Protection/Security Policy and Procedures.

The Contractor and all associated subcontractors employees shall comply with applicable installation, facility, and local security policies and procedures. The Contractor workforce shall comply with all personal identity verification (PIV) requirements as directed by DoD, Headquarters Department of the Army (HQDA), and local policy. The KO/COR will request changes in Contractor security matters or processes if the Force Protection Condition (FPCON) at any individual facility or installation changes.

2.14.2 Rules, regulations, direction, and requirements issued by the Commander apply to the Contractor.

The Contractor shall become acquainted with and comply with all Government regulations as posted, or as required by the KO. Regulations, manuals, and technical documents applicable to this Contract are listed in Section 6.0 of this PWS. Control for classified publications requirements can be located in AR 380-5, Department of The Army Information Security Program, and secured in a filing type cabinet with a built-in locking device with tumblers and General Services Administration (GSA) approved security container.

2.14.3 Government Vehicles. Prior to operation of any Government-owned vehicle or heavy equipment, to include material handling equipment (MHE), the operator shall have a current and valid driver's license covering the type of vehicle or equipment being used. The driver's license shall be obtained IAW applicable regulations and operating procedures.

2.14.4 Contractor Vehicle Registration. Currently there is no requirement to register Contractor owned

P a g e 22 | 62 vehicles with the Provost Marshal or DES. However, the Contractor shall maintain a list of all Contractor-owned or operated vehicles and trailers operating on the…