Attachment I - Addendum to 52.212-1.docx

Attachment I: Addendum to 52.212-1

INSTRUCTIONS TO OFFERORS

1. SPECIFIC REQUIREMENTS. This requirement is for commercial, non-personal services and will result in a Firm Fixed-Price type contract. Performance requirements are provided in the Performance Work Statement (PWS) of this solicitation which also includes the Quality Assurance Surveillance Plan (QASP) that indicates how the Contractor will be assessed throughout contract performance by the Government.

2. PERIOD OF PERFORMANCE:

6-month Extension (FAR 52.217-8): 31 August 2029 – 28 February 2030

3. PROPOSAL SUBMISSION INSTRUCTIONS:

a) POINT OF CONTACT (POC):

Proposal shall be sent via e-mail to the POC for this requirement, POC: Laura Powers, Contract Specialist E-MAIL: laura.l.powers10.civ@health.mil

The Offeror is responsible for ensuring receipt by the POC.

b) QUESTION AND ANSWERS: All questions shall be addressed in writing and submitted electronically to Ms. Laura L. Powers at laura.l.powers10.civ@health.mil and Mrs. Jacqueline M. Mendoza at jacqueline.m.mendoza.civ@health.mil. Questions shall be submitted no later than 2:00pm Eastern Standard Time; 13 May 2024.

c) PROPOSAL DUE DATE: No Later Than 10:00am Eastern Standard Time; 06 June 2024.

d) ELECTRONIC SUBMISSIONS: Quote information shall be electronically submitted to the POC listed above. Proposal content shall be no smaller than Times New Roman font 12 pitch; Exhibits, graphics, charts, captions, etc., shall be no smaller than Times New Roman font 10 pitch. Your submission as a minimum, shall show –

1. Coversheet (Solicitation # HT940624R0022)

1. Table of Contents

1. Signatory official/contractor POCs

1. Technical Capability - maximum five (5) page limit

1. Past Performance Project Summary Sheet (Exhibit 1) and corresponding Past Performance Questionnaire (Exhibit 2) and/or Contract Performance Assessment Reports

1. Pricing Sheet (Exhibit 3)

1. Price and any discount terms (if applicable)

1. Fill out and submit the following:

7. FAR 52.212-3 Alt I

1. A technical description of the items/services being offered in sufficient detail to evaluate compliance with the requirements in the solicitation. This may include product literature, or other documents, if necessary.

NOTE: Offeror’s quote must include a statement that the pricing shall remain valid for a minimum of 90 calendar days from the date of submission.

Factor 1: Technical Capability

The Offeror MUST provide a written proposal that clearly reflects the technical capability to perform the services and their understanding of the requirements set forth in the performance work statement (PWS). Proposal MUST be clear, coherent, and prepared in sufficient detail for effective evaluation of the Offeror’s proposal against the evaluation criteria. The Government will evaluate only one (1) proposal from the prime Offeror and maximum page limit for Technical Capability is five (5) pages.

The Government will not accept alternative proposals. Pages MUST be numbered consecutively throughout the document and not by sections.

Factor 2: Past Performance

The Offeror shall submit a Project Summary Sheet (PSS), Exhibit 1. The PSS requires the contractor to identify contracts or task orders of recent and relevant past performance that will be evaluated in accordance with the evaluation criteria identified in the Addendum to FAR 52.212-2 EVALUATION CRITERIA. Recent is defined as within the last three (3) years. Contracts/Task Orders cited must be current or have ended not more than three (3) years prior to the closing date of the solicitation. If the contract performance ended more than three (3) years prior to the closing date of the solicitation it will be determined to not be recent and not evaluated further. Relevant is defined as work similar to complexity and magnitude of the work described in the Performance Work Statement related to this solicitation. If the past performance reference is considered to be not relevant, it will not be evaluated further.

If a PSS is not included, the offeror may not be considered for award. The PSS shall identify no more than three past performance references and no more than one Point of Contact (POC) per past performance reference. If more than one POC is provided, only the first POC will be considered. If more than three past performance reference are provided, only the first three will be considered. The Government may contact the POCs listed on the PSS. POCs must be either Government personnel (civil service or military) or employees of private sector clients for whom the offeror has provided services. Information provided by or for POCs who work directly for your company, or indirectly (i.e., in a prime/subcontractor, joint venture or mentor/protégé relationship, etc.), will not be considered.

If a contract/task order is identified on the PSS, a corresponding Past Performance Questionnaire (Exhibit 2) or Contract Performance Assessment Reporting System (CPARS) report shall be submitted. If a corresponding Past Performance Questionnaire (PPQ) or CPARS report is not received for each past performance reference listed on the PSS, the Government will not make an attempt to evaluate that contract/task order; however, the Government may use information already in its possession to evaluate the contract/task order. If a PPQ or CPARS report is received for a task order not identified on the PSS, it will not be further considered.

If submitting a PPQ, the offeror shall complete the sections noted as “to be completed by the Offeror” prior to sending the PPQ to Government agencies or private sector clients requesting past performance information on applicable contract/task orders. PPQs cannot be completed by current or previous teaming partners. PPQs may be submitted by the offeror as part of the proposal submission or submitted directly to the Government by the POC identified on the PPQ. If the PPQ is received from the offeror, the PPQ must contain a verified electronic signature from the POC that completed the PPQ. The signature on the PPQ must be dated within three years prior to the closing date of this solicitation. Contract Performance Assessment Reporting System (CPARS) reports may also be submitted in lieu of PPQs as long as they were signed by the Assessing Official no more than three years prior to the closing date of this solicitation. If a completed PPQ or CPARS report does not contain enough information to make a relevancy determination, the past performance reference cited may be determined to be not relevant and not evaluated.

NOTE: It is the responsibility of the offeror to track and ensure the completion/submission of the PPQs by the proposal due date. The Government may not accept incomplete or late PPQs. If available, an electronic copy of the completed PPQ(s) shall be submitted with the proposal submission (Do not refer Government personnel to a previous PPQ without enclosing a copy).

The Government may also consider information obtained through other sources. Past performance information will be utilized to determine the quality of the offeror’s past performance as it relates to the probability of success of the required effort.

If the offeror does not possess relevant past performance, the offeror shall submit a statement affirming that it does not possess relevant Past Performance.

Factor 3: Price

The Offeror’s proposed price will be evaluated/analyzed separately from Technical Capability. Offeror MUST propose pricing for all CLINs 0001 – 5001 via Exhibit 3, Pricing Sheet. Offerors shall enter pricing in the highlighted cells only. Please note that any reformatting of the pricing workbook may cause the offeror's proposal to no longer be considered.

Price will be evaluated in accordance with FAR 12.209 and 13.106-3 for fair and reasonableness in terms of:

- Pricing is proposed based on level of effort within the solicitation

- Pricing is proposed for all CLINs

A written notice of award or acceptance of an offer, mailed or otherwise furnished to the successful Offeror within the time for acceptance specified in the offer, shall result in a binding contract without further action by either party. Before the offer's specified expiration time, the Government may accept an offer (or part of an offer), whether or not there are negotiations after its receipt, unless a written notice of withdrawal is received before award.

Other instructions:

Offeror MUST fill out and submit all applicable FAR and DFARS clauses and provisions.

Exhibit 1 Project Summary Sheet

Provide the following information for up to 3 past performance references for which the offeror has performed as either a Prime Contractor or a subcontractor. References cited shall be for work performed with the Federal Government and/or commercial customers that demonstrate recent and relevant past performance, as defined in ADDENDUM TO FAR 52.212-1, INSTRUCTION TO OFFERORS.

If the past performance reference is for a task order, provide BOTH the contract number and the task order number. Do not provide a base contract number for which more than one task order exists; past performance references for which only a base contract number has been provided will not be further evaluated.

The customer point of contact must be from the entity requiring services and cannot be a prime contractor or partner in a joint venture or other contract arrangement. The Government may contact the customer point of contact.

Contractors may not reformat this PSS.

Past Performance Reference #1:

Prime Contractor Name:

Contract or Contract AND Task Order Number (if applicable):

Customer Point of Contact (Name, Email Address and Phone Number):

Past Performance Reference #2:

Prime Contractor Name:

Contract or Contract AND Task Order Number (if applicable):

Customer Point of Contact (Name, Email Address and Phone Number):

Past Performance Reference #3:

Prime Contractor Name:

Contract or Contract AND Task Order Number (if applicable):

Customer Point of Contact (Name, Email Address and Phone Number):

Exhibit 2 – Past Performance Questionnaire

The Defense Health Agency (DHA) Southeastern Contracting Division (SEM-CD) is conducting an acquisition for the services noted below. The offeror has identified you as a reference to validate past performance.

Solicitation HT940624R0022 is for non-personal services; Emergency Communications Center services in support of the Naval Medical Center Portsmouth located in Portsmouth, VA.

Please complete the following questionnaire to assist our evaluation of the offeror’s past performance and return via email no later than 10:00 am Eastern Time on 06 June 2024 via email to laura.l.powers10.civ@health.mil. Please reference “Solicitation HT940624R0022” in the subject of the email.

RESPONDENT INFORMATION (to be completed by the Offeror):

Contracting Activity/Customer:

Point of Contact (POC):

Title of POC:

Telephone:

Email:

CONTRACT INFORMATION (to be completed by the Offeror):

Contract Number:

Task Order Number (if applicable):

Performance Period: (Base plus any options):

Description of Requirement

All information from here down shall be completed by the Reference POC. The Reference POC shall also verify the information completed by the Offeror and make any necessary corrections before signing this form.

Please refer to the following assessment definitions to assess the Offeror’s performance in each of the areas listed in this questionnaire:

(E) Exceptional - The Offeror’s performance meets contractual requirements and exceeds many (requirements) to the Government’s benefit. The contractual performance was accomplished with few minor problems for which corrective actions taken by the Offeror were highly effective.

(V) Very Good - The Offeror’s performance meets contractual requirements and exceeds some (requirements) to the Government’s benefit. The contractual performance was accomplished with some minor problems for which corrective actions taken by the Offeror were effective.

(S) Satisfactory - The Offeror’s performance meets contractual requirements. The contractual performance contained some minor problems for which corrective actions taken by the Offeror appear or were resolved satisfactorily.

(M) Marginal - Performance does not meet some contractual requirements. The contractual performance reflects a serious problem for which the Offeror has not yet identified corrective actions or the Offeror’s proposed actions appear only marginally effective or were not fully implemented.

(U) Unsatisfactory - Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance contains serious problem(s) for which the Offeror’s corrective actions appear or were ineffective.

(NA) Not Applicable – Unable to assess the area.

CPARS “Quality of Service” Rating Area

Assess the achieved quality of performance relative to performance parameters required by the contract/order

If other than “Satisfactory,” explain how the performance exceeds or does not meet contractual requirements:

CPARS “Schedule” Rating Area

Assess the achieved timeliness of performance relative to performance parameters required by the contract/order

If other than “Satisfactory,” explain how the performance exceeds or does not meet contractual requirements:

CPARS “Management” Rating area

Assess the integration and coordination of all activities needed to execute the contract/order, specifically timeliness, completeness and quality of problem identification, corrective action plans, customer satisfaction

If other than “Satisfactory,” explain how the performance exceeds or does not meet contractual requirements:

CPARS “Management” Rating area

Assess compliance with all terms and conditions in the contract/order relating to applicable regulations and codes.

If other than “Satisfactory,” explain how the performance exceeds or does not meet contractual requirements:

Would you award this firm another contract:

If you answered “No” provide an explanation:

Was the contract terminated for default or cause:

If you answered “Yes” provide an explanation:

Additional Comments:

Signature (Digital/Pen and Ink): _________________________________________ Date: ________________

Print Name: ________________________________________

Title: ______________________________________________

Telephone: _________________________________________

Thank you for your participation in providing a detailed and accurate history of past performance for this offeror.