Attachment G - KETS Network Products and Services Reseller Agreement RFP 758 2700000070.docx

DOCX document 32 KB Posted

Attached to
KETS Network Products and Services Rebid
Solicitation number
RFP 758 2700000070 3
Issued by
Kentucky

About this file

This is a Reseller Agreement document for the KETS Network Products and Services procurement in Kentucky. The agreement establishes the terms under which selected resellers will distribute network products and services to eligible customers within the state. The document outlines the relationship between the state of Kentucky and authorized resellers, defining the parameters for product offerings, service delivery, and customer access to KETS network solutions. The agreement specifies that resellers must comply with pricing structures, service level requirements, and performance standards established by the state to ensure consistent quality and accessibility of network products and services across Kentucky jurisdictions and eligible entities.

The reseller agreement includes provisions addressing pricing approval mechanisms, discount structures, and margin requirements that resellers must maintain when distributing KETS network products and services. The document establishes performance expectations, customer service standards, and compliance obligations for resellers operating under the agreement. Additionally, the agreement specifies terms regarding term length, renewal conditions, and termination provisions that govern the relationship between the state and resellers. The document includes requirements for resellers to maintain adequate inventory, provide technical support, and report sales and performance metrics to ensure transparency and accountability throughout the contract period.

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Attachment G - RFP 758 2700000070 KETS Network Products and Services Reseller Agreement

Reseller Participation and Compliance Requirements for KETS Network Products and Services contracts This Agreement is entered into by and between the Kentucky Department of Education (KDE), the [Original Equipment Manufacturer] (“OEM”) and [Reseller Legal Name] (“Reseller”) for the purpose of establishing conditions for participation as an authorized reseller for goods and/or services procured by or on behalf of KDE and/or Kentucky K-12 public school districts under Commonwealth of Kentucky KETS Network Products and Services contract, [MA #], including compliance with applicable state, KDE, and program-specific requirements.

1. Applicability and Prerequisite Condition Resellers selected or proposed by an OEM shall not participate in contract‑related activities unless the Reseller has executed a signed:

· “KETS Network Products and Services Reseller Agreement” (referred to herein as the Reseller Compliance Form)

· Execution of the Reseller Compliance Form signifies the Reseller’s agreement to comply with all applicable terms and conditions of the contract held by the primary vendor and this agreement.

2. Eligibility and Program Compliance The Reseller certifies that it:

· The Reseller must maintain current and valid authorization from the applicable OEM for all products and services offered.

· Proof of authorization must be provided to KDE upon request.

· Is eligible and in good standing to provide services under the Federal E‑Rate Program, including compliance with all FCC rules and USAC requirements.

· Will immediately notify KDE and the OEM of any change in E‑Rate eligibility or standing with five (5) business days.

3. Pricing and Discount Requirements The Reseller agrees to:

· Meet or exceed the minimum discount off Manufacturer’s Suggested Retail Price (MSRP) established by the OEM, made available to KDE through an active web link, and approved under the applicable contract.

· Ensure all pricing offered to Kentucky public school districts is:

· Contract‑compliant

· Transparent and equitable

· Auditable upon request by KDE or OEM

4. Quote Validity Period All quotes provided to Kentucky public school districts must:

· Clearly identify a defined quote validity period, including expiration date.

· Remain valid for the stated term and be honored if accepted within that timeframe.

· Align with OEM and contract requirements.

5. OEM Authorization of Mini‑Bid Responses For all E‑Rate mini‑bid Requests for Quote (RFQs) issued by Kentucky public school districts, the Reseller shall:

· Obtain OEM signoff and approval on all RFQ responses prior to submission.

· Ensure submitted responses accurately reflect:

· Approved products and services

· Contract pricing and discount terms

· Eligibility under E‑Rate rules

6. Single Point of Contact The Reseller shall designate a primary Single Point of Contact (SPOC) for all communications with KDE and changes to the designated SPOC must be provided to KDE in writing. This individual should also be the SPOC for communications with the OEM/Contract Holder.

The Reseller shall provide one (1) dedicated email mailbox for all E‑Rate‑related correspondence, including but not limited to:

· Mini‑bid requests

· BEAR form assistance

· Bulk upload or filing assistance This mailbox must:

· Be actively monitored

· Be accessible to multiple authorized Reseller staff

· Be maintained for the duration of the contract

7. Designated Support Personnel The Reseller shall name and assign specific personnel to support the contract, including but not limited to:

· E‑Rate program support

· Technical support

· Sales/account management

· Warranty and post‑sale support Personnel assignments shall be kept current and provided to KDE upon request.

8. Knowledge and Program Awareness Requirements The Reseller certifies that it has knowledge of, and agrees to remain current on:

· All applicable KETS contract details, including the required mini‑bid process.

· The Kentucky public school, district office, and KDE customer base.

· The most current KETS Master Plan, published on the KDE website.

· KETS‑related events and updates throughout the year.

· The Federal E‑Rate Program, including providing assistance to KDE or K‑12 public school districts with annual E‑Rate filings when requested.

9. Term, Enforcement, and Remedies Failure to comply with this agreement or terms and conditions of the KETS Network Products and Services contracts held by the OEM may result in:

· Suspension or removal as an authorized Reseller

· Disqualification from participation in mini‑bids

· Additional remedies available under the contract or applicable law

Signatures Kentucky Department of Education Name: ______________________________ Date: _______________________________ Title: ________________________________ [Original Equipment Manufacturer] Name: ______________________________ Date: _______________________________ Title: ________________________________ [Reseller Legal Name] Name: ______________________________ Date: _______________________________ Title: ________________________________

PAGE 1 OF 4 KETS NETWORK PRODUCT & SERVICES RESELLER AGREEMENT

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