Attachment F_Labor Category Descriptions.docx

Labor Categories and Descriptions

Digital/ Social Media Specialist – Key Personnel

Responsible for the analysis of advertising campaigns for online and social media platforms. Explain and demonstrate understanding of websites (e.g., traffic, bounce rates, engagement), email marketing (e.g., A/B testing), social media (e.g., engagement, awareness, share, sentiment, content analysis), online communities (e.g., social network analysis), and blogging (e.g., traffic, partnerships, ranking). Knowledge of current digital and social media platforms and technologies in digital measurement. Evaluates the effectiveness of campaigns using proprietary and commercially available analytic and reporting tools (e.g., Brandwatch, Hootsuite, Meltwater, Mention, natural language processing software, Tweetreach, or other related tools). Offer strong analytical skills to assess trends and recommend tactics to enhance campaign results. Must have extensive knowledge of the development and execution of paid and organic digital campaigns, generating strategies to increase traffic and engagement, and working with in-house and third-party platforms to accomplish campaign goals.

MA/MS in health communications, social science, or a related field. Minimum of 8 years of relevant experience in marketing, advertising, communication, business, computer science, or a related field.

Project Director – Key Personnel

Executes project management tasks across multiple projects under the direction of senior researchers or senior officer. Manages projects to meet budgets and schedules. Serves as point of contact with technical and government contracting personnel on contract related matters. Responsible for providing technical guidance, supervising, managing, and allocating staff resources, as well as ensuring all deliverables adhere to schedule, budget and performance requirements.

BA/BS and a minimum of 10 years of relevant experience.

Senior Officer – Key Personnel

Provides senior oversight and may serve as principal investigator for major research projects. Maintain awareness and understanding of multiple research projects to guide and advise senior researchers. Serves as a technical advisor for major research projects. Actively communicate with senior researchers, project directors, and other staff to accomplish the goals and objectives of research projects. Designs and monitors the carrying out of research projects involving advanced statistical modeling and analysis techniques. Participates in outside professional activities, including oral presentations and written articles suitable for publication or dissemination.

Ph.D. in economics, social science, statistics, or a related field and minimum 10 years of relevant experience. Nationally recognized as an expert in a specific research field.

Senior Researcher – Key Personnel

Designs and directs or serves as the principal investigator for research projects of moderate size involving advanced statistical modeling and analysis techniques, with expertise in a specific research area. Leads key tasks on larger research projects. Supervises others working on research projects, and monitors the quality, timeliness, and cost-effectiveness of their work. Assists other staff in resolving project problems, especially in technical areas. Revises project deliverables prepared by other staff for technical quality and effectiveness of communication. Participates in outside professional activities, including oral presentations and written articles suitable for publication or dissemination.

Ph.D. in economics, social science, statistics, or a related field and a minimum of 4 years of relevant experience; or MA/MS in economics, social science, statistics, or a related field and a minimum of 8 years of relevant experience.

Senior Statistician – Key Personnel

Supervises the development and implementation of the sample designs including sampling frames and probability samples, estimation systems, calculation of the design-based survey weights, imputing for nonresponse, and the preparation of descriptive tables and other analytic products. Manages programming activities associated with statistical methods, including high-level supervision of programmer activities and preparation of day-to-day specifications and instructions. Consults on statistical and quality issues associated with sample survey activities. Designs and analyzes methodological studies. Writes technical reports, presenting and documenting statistical methods used.

MA/MS in statistics or related field and a minimum 8 years of relevant experience in sample design, survey methodology, or biostatistics. Proficient in several statistical analysis packages such as SAS, Stata, M+, R, or a related package.

Senior Survey Researcher – Key Personnel

Serves as project director or task lead for research project activities, supervising other survey research staff. Designs questionnaires and survey procedures. Works with statisticians to design sampling procedures for major projects. Handles budget preparation and cost analyses. Manages and directs survey teams for major surveys. Designs and performs analysis for methodological studies. Participates in study design. In-depth knowledge of survey research methodology and techniques. Experienced with multiple modes of data collection including computer assisted telephone and personal interviewing (CATI/CAPI), web, and the use of other innovative technologies for recruitment and data collection. Examples could include online strategies utilizing social media platforms, mobile devices, and mixed methods to creatively reach respondents.

MA/MS in social science or related field and minimum 8 years of relevant survey research experience involving all phases of survey design and implementation.

Administrative Assistant

Creates report shells, assists with formatting, typing, and other types of document preparation tasks. Makes travel arrangements and processes expense reports. Supports meetings with scheduling, assembling and distributing materials.

Proficiency with Microsoft applications, including Word, PowerPoint, and Excel, as well as Adobe Acrobat.

Field Interview Staff

Completes assigned in-person interviews, accurately recording respondent answers. Carries out detailed search procedures for respondents who are difficult to locate. Documents all relevant information regarding respondent contacts including addresses visited, person spoken with, and any further action that may be required. Assumes responsibility for all interviews assigned; accounts for all assignments and statuses. Strong interpersonal skills and persuasive communication abilities lead to consistently achieving survey quota. Edits the completed interview. Assumes responsibility for the resolution of data problems that may arise from collected data.

Minimum 1 year of relevant experience.

Field Manager

Leads and manages a team of field interviewers for a project. Core tasks include recruiting, training, and supervising field interviewers. Field managers should track field tasks, report the cost and production of data (ranging from daily to weekly reporting) to project staff, manage respondent fee monies, adjust strategies as needed throughout the field period, conduct ongoing performance appraisals of field interviewers, and perform project close activities.

Minimum 3 years of relevant experience.

Geospatial Analyst

Under direction of Senior Geospatial Analyst, performs geo-spatial research tasks of moderate technical complexity to inform sampling design, study fielding, and survey data collection. Assists in application of advanced Geographic Information Systems (GIS) capabilities to support geographically-targeted survey research and real-time field survey mapping. Sample, using geo-mapping to identify data collection sites and inform recruitment strategies. Assists in preparation of timely project reports that are organized, clear, and in the proper format.

MA/MS in geo-spatial sciences or related field and 3 years of relevant experience.

Project Associate

Executes project management tasks across multiple projects under the direction of the project director. Assists with project budgets and schedules. Support the project director with contract related matters. Responsible for providing technical guidance, tracking project progress and labor expenditures, and communicating to the project director as needed to relay updates about the project’s schedule, budget, and performance requirements.

BA/BS and a minimum of 5 years of relevant experience.

Research Analyst

Under supervision of senior research staff, conducts qualitative and quantitative analyses on specific project tasks. Prepares initial draft and revisions of sections or chapters of task reports. Involved in the specification of computer requirements for survey and research projects, including random sampling and analysis file design. Participates in the design and creation of Public Use files and documentation. Conducts literature reviews in relevant subject areas as input into overall research design or as standalone products for dissemination.

MA/MS in health communication, economics, statistics, social science, or related field. Minimum 2 years of research experience.

Research Assistant - Evaluation

Provides support to staff on research studies. Offers general support to the research project across health communication/evaluation technical areas. Typical tasks could include literature reviews, data collection, statistical analysis of primary and secondary data, maintaining records, prepare/update/maintain project materials, summarizing project results, and performing other administrative duties.

BA/BS and 1-year research experience.

Research Assistant - Programmer

Under close supervision, utilizes packaged programs to create and document analysis files. Programs may involve transformation of variables and merging of data from multiple sources. Run basic statistics (frequencies, regressions) using SAS, Stata, M+, R, or a related package. Prepares tabular reports to be used in project deliverables. Develops system specifications and documents them using standardized procedures. Conducts library-oriented research tasks including literature searches, and preparation of footnotes and bibliographies. Utilizes various graphics packages to prepare charts, graphs and tables for reports. Assists in the development and testing of web or CAI programs.

BA/BS and 1 year of relevant experience.

Senior Administrative Assistant

Formats proposals, reports, and other deliverables. Maintains and updates tracking logs, file structures, version control, and archiving all documents. Assists with tracking progress toward milestones, anticipates issues, and communicates with project director on status of projects and staffing needs. Coordinates and makes travel arrangements and processes expense reports for staff. Provides support for meetings (which includes conferences, assembling and distributing materials and information set-up).

Minimum 5 years of relevant experience. Proficiency with Microsoft applications, including Word, PowerPoint, and Excel, as well as Adobe Acrobat.

Senior Geospatial Analyst

Directs geo-spatial research of significant technical complexity to inform sampling design, study fielding, and survey data collection. Oversees use of advanced Geographic Information Systems (GIS) capabilities to support geographically-targeted survey research and real-time field survey mapping. Directs development of timely project reports that are organized, clear, and in the proper format. Work is performed with minimal supervision and guidance. Results of work are considered technically authoritative.

Ph.D. in geo-spatial sciences or a related field plus 6 years of relevant experience.

Senior Programmer

Performs computing research tasks of technical complexity, applying standard and established theories, concepts, and techniques but often using innovative approaches and/or complex statistical analyses; develops or directs the development of innovative and creative technical solutions to research problems, questions, and issues, using or extending state-of-the-art methods and technology; directs development of timely project reports that demonstrate organization, clarity, and proper format. Work is performed with some supervision and guidance. Results of work are considered technically authoritative.

BA/BS and a minimum of 4 years of relevant experience. Proficient in several statistical analysis packages such as SAS, Stata, M+, R, or a related package.

Senior Systems Analyst

Defines the systems requirements and specifications in such areas as database and system design, website and web applications, sample selection, sample tracking, computer aided instruction (CAI) development, extracting data from external systems, file linking, analysis file creation, data analysis and other system tasks. Recommends computing platform and programming languages. Oversees the execution of this work by more junior staff. Designs and monitors the carrying out of research and/or survey projects involving advanced systems development and data manipulation. Represents the company through reports, published material, and direct contact in area of expertise. Directs systems-oriented projects or serves as task leader of complex systems tasks on research projects. Knowledge of the role of computer systems in supporting research projects and the basic methodology of computer data analysis is required. Experience with computer statistical packages and/or procedural language. Manages tasks and projects to meet budget guidelines.

MA/MS in economics, information systems, social science, statistics or a related field. At least 10 years of work experience in several computer operating environments. At least 10 years of work experience with several computer packages, languages and database systems. Experience includes the analysis and design of computer systems and the creation of written program specifications.

Statistician

Under the direction of Senior Statistician, develops and implements sample designs including sampling frames and probability samples, develops estimation systems, calculates design-based survey weights, imputing for nonresponse, and preparing descriptive tables and other analytic products. Manages programming activities associated with statistical methods, including supervision of programmer activities and preparation of day-to-day specifications and instructions. Often completes less complex programming work without programmer assistance. Consults on statistical and quality issues associated with sample survey activities. Writes technical reports, presenting and documenting statistical methods used.

MA/MS in statistics or related field and a minimum 5 years’ experience in sample design, survey methodology, or biostatistics. Proficient in a minimum of one statistical analysis packages such as SAS, Stata, M+, R, or a related package.

Survey Associate

Under direction of Survey Researcher, assists with questionnaire development (Web, paper, and CATI programs) through library resources and testing of instruments. Edits and proofreads questionnaires, training materials and other documents. Prepares training materials and uses databases to update project status. Assembles reports on productivity. Monitors interviews conducted by on-call staff.

BA/BS degree in a social science or related field, and 1-year experience in survey research.

Survey Operations Staff

Completes assigned telephone interviews, accurately recording respondent answers. Completes assigned “respondent locating,” accurately records leads and results. Documents all call dispositions clearly and precisely. Strong interpersonal skills and persuasive communication abilities lead to consistently achieving survey quota. Reviews data from survey hard copy instruments and edits according to provided specifications. Codes open-ended responses. Performs additional tasks as assigned such as filing, sample preparation, and general clerical functions.

Minimum 1 year of relevant experience.

Survey Researcher

Designs questionnaires, providing questionnaire development specifications. Designs interviewer training materials and training procedures. Designs sampling procedures for research projects and may participate in sample designs. Handles budget preparation and cost analyses. Designs management procedures and oversees implementation. Experienced with multiple modes of data collection including computer assisted telephone and personal interviewing (CATI/CAPI), web, and the use of innovative technologies for data collection. Examples could include online strategies utilizing social media platforms, mobile devices, and mixed methods to creatively reach respondents.

BA/BS in social science or related field and minimum 5 years of relevant survey research experience.

Systems Analyst

Serves as task leader on systems-oriented tasks or on substantive tasks with large programming content. Prepares specifications for programming requirements in the areas of data extraction, merging and combining data from primary and secondary data sources, sample selection, sample tracking, CATI/CAPI, analysis file creation, data and statistical analysis, modeling and other systems tasks under the direction of a project director or senior systems analyst. Evaluates and recommends computing platform and programming languages. Develops programming assignments and implements these specifications or oversees the implementation by more junior staff. Designs, creates, and oversees all stages of development for public use and final deliverable analysis files. Writes documentation for public use files, systems specifications, and other programming/systems work.

BA/BS in computer science, statistics, economics, or a related field. At least 7 years of work experience with several computer packages, languages and database systems. Experience includes the analysis and design of computer systems and the creation of written program specifications.