Attachment E Reference Questionnaire~3.doc

109 KB Posted

Attached to
Cattle Gathering
Solicitation number
55AGR-S1744
Issued by
Clark County, Fish Springs CDP, Nevada

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This document is a Reference Questionnaire for the State of Nevada Department of Administration Purchasing Division's Request for Proposal (RFP) 55AGR-S1744 for Cattle Gathering services. The RFP is seeking services for the jurisdiction of Carson City, Nevada. The reference questionnaire is to be completed by business references providing feedback on the vendor's past performance, including ratings on the vendor's knowledge, flexibility, customer service, billing accuracy, and overall satisfaction. The deadline for submitting the completed questionnaire is 4:30 PM PT on December 8, 2021. The contract term is not specified.

The RFP does not provide detailed pricing information. It notes that in lieu of a pre-bid conference, the State will accept questions via the Q&A tab, with a deadline of November 18, 2021 at 5:00 PM PT, and answers to be posted in the form of an amendment on or about November 24, 2021. No other details are provided regarding the incumbent contractor, funding sources, or set-asides.

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Other files

File Type Posted
55AGR-S1744 Cattle Gathering.docx DOCX document
Attachment D Insurance Schedule~4.docx DOCX document
Attachment F Staff Resume.doc DOC document
Attachment J Survey and Access Maps.zip ZIP file
Attachment K Applicable Nevada Revised Statutes.docx DOCX document
Letter Of Intent~3.pdf PDF
Attachment G Cost Schedule~1.docx DOCX document
Quote Instructions.pdf PDF
RFP Amendment 1 - 55AGR-S1744 .docx DOCX document

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STATE OF NEVADA

DEPARTMENT OF ADMINISTRATION

Purchasing Division

515 East Musser Street, Suite 300 │ Carson City, NV 89701 Phone: 775-684-0170 │ Fax: 775-684-0188

BUSINESS REFERENCE’S RESPONSE TO REFERENCE QUESTIONNAIRE FOR

STATE OF NEVADA REQUEST FOR PROPOSAL (RFP) 55AGR-S1744

CATTLE GATHERING

PART A – TO BE COMPLETED BY PROPOSING VENDOR – Please type or print

Name of Company Submitting Proposal:

PART B – IF APPLICABLE, NAME OF COMPANY ACTING AS SUBCONTRACTOR

FOR VENDOR IDENTIFIED IN PART A – Please type or print

Name of Subcontractor:

PART C – BUSINESS REFERENCE INSTRUCTIONS

1.
This Reference Questionnaire is being submitted to your organization for completion as a business reference for the company listed in Part A or Part B, above.
2.
Business reference is requested to submit the completed Reference Questionnaire via email or facsimile to:

State of Nevada, Purchasing Division

Subject:

RFP 55AGR-S1744

Attention:

Purchasing Division

Email:

tbecker@admin.nv.gov

Fax:

775-684-0188

Please reference the RFP number in the subject line of the email or on the fax.

3.
The completed Reference Questionnaire MUST be received no later than 4:30 PM PT December 8, 2021
4.
Do NOT return the Reference Questionnaire to the Proposer (Vendor).
5.
In addition to the Reference Questionnaire, the State may contact references by phone for further clarification, if necessary.
6.
Questions regarding the Reference Questionnaire or process should be directed to the individual identified on the RFP cover page.
7.
When contacting the State, please be sure to include the RFP number listed at the top of this page.
8.
We request all questions be answered. If an answer is not known, please answer as “U/K”. If the question is not applicable, please answer as “N/A”.
9.
If you need additional space to answer a question or provide a comment, please attach additional pages. If attaching additional pages, please place your company/organization name on each page and reference the RFP # noted at the top of this page.

PART D – COMPANY PROVIDING REFERENCE – Please type or print

CONFIDENTIAL INFORMATION WHEN COMPLETED

Company Providing Reference:

Contact Name:

Title:

Contact Telephone:

Contact Email Address:

RATING SCALE:

Where a rating is requested and using the Rating Scale provided below, rate the following questions by noting the appropriate number for each item. Please provide any additional comments you feel would be helpful to the State regarding this contractor.

Category
Rating
Poor or Inadequate Performance
0
Below Average Performance
1 – 3
Average Performance
4 – 6
Above Average Performance
7 – 9
Excellent Performance
10

PART E – QUESTIONS:

1. In what capacity have you worked with this vendor in the past?

2. Rate the firm’s knowledge and expertise.
RATING:

Comments:

3. Rate the vendor’s flexibility relative to changes in the project scope and timelines.
RATING:

Comments:

4. Rate your level of satisfaction with soft and/or hard copy materials produced by the vendor.
RATING:

Comments:

5. Rate the dynamics/interaction between the vendor and your staff.
RATING:

Comments:

6. Rate your satisfaction with the products developed by the vendor.
RATING:

Comments:

7. Rate how well the agreed upon, planned schedule was consistently met and deliverables provided on time. (This pertains to delays under the control of the vendor).
RATING:

Comments:

8. Rate the overall customer service and timeliness in responding to customer service inquiries, issues and resolutions.
RATING:

Comments:

9. Rate the knowledge of the vendor’s assigned staff and their ability to accomplish duties as contracted.
RATING:

Comments:

10. Rate the accuracy and timeliness of the vendor’s billing and/or invoices.
RATING:

Comments:

11. Rate the vendor’s ability to quickly and thoroughly resolve a problem related to the services provided.
RATING:

Comments:

12. Rate the vendor’s flexibility in meeting business requirements.
RATING:

Comments:

13. Rate the likelihood of your company/organization recommending this vendor to others in the future.
RATING:

Comments:

14. With which aspect(s) of this vendor’s services are you most satisfied?
RATING:

Comments:

15. With which aspect(s) of this vendor’s services are you least satisfied?
RATING:

Comments:

16. Would you recommend this vendor to your organization again?
RATING:

Comments:

PART F – GENERAL INFORMATION:

During what time period did the vendor provide these services for your organization?

Month/Year:

TO:
Month/Year:

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