Attachment E Reference Questionnaire.doc

DOC document 221 KB Posted

Attached to
Transmission and Distribution System Support Services
Solicitation number
69CRC-S1213
Issued by
Clark County, Nevada

About this file

This document is a Reference Questionnaire for Request for Proposal (RFP) LS-20-02 Transmission and Distribution System Support Services issued by the State of Nevada's Colorado River Commission of Nevada (CRCNV). The CRCNV is seeking a contractor to provide cost estimation and work for tasks related to minor construction and maintenance periodically identified by the CRCNV for its high-voltage transmission and distribution system. The Reference Questionnaire is requesting feedback from business references on the vendor's knowledge, expertise, flexibility, customer service, billing accuracy, and overall performance. The completed questionnaire must be submitted by 4:30 PM PT on August 24, 2020.

The related state and local contract opportunity is for the Transmission and Distribution System Support Services in the jurisdictions of Clark County and the City of Las Vegas in the state of Nevada. No additional details are provided regarding pricing terms, set asides, incumbents, funding requirements, or other salient information.

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Other files

File Type Posted
Attachment D Construction Insurance.pdf PDF
Attachment F Proposed Staff Resume.doc DOC document
Attachment G Cost Schedule.doc DOC document
FINAL RFP LS 20.02.docx DOCX document
Quote Instructions.pdf PDF
Standard Form Contract.pdf PDF

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Text version

State of Nevada

Steve Sisolak

Colorado River Commission of Nevada

Governor

555 E. Washington Avenue, Suite 3100

Eric Witkoski

Las Vegas, NV 89101-1065

Executive Director

BUSINESS REFERENCE’S RESPONSE TO REFERENCE QUESTIONNAIRE FOR

REQUEST FOR PROPOSAL (RFP) LS-20-02

TRANSMISSION AND DISTRIBUTION SYSTEM SUPPORT SERVICES

PART A – TO BE COMPLETED BY PROPOSING VENDOR:

Company Name Submitting Proposal:

Reference is requested for vendor as identified above; or

Company Name acting as subcontractor for vendor identified above

PART B – BUSINESS REFERENCE INSTRUCTIONS

1.
This Reference Questionnaire is being submitted to your organization for completion as a business reference for the company listed in Part A, above.
2.
Business reference is requested to submit the completed Reference Questionnaire via email or facsimile to:

State of Nevada, Colorado River Commission of Nevada

Subject:

RFP LS-20-02

Attention:

Robert D. Reese

Email:

breese@crc.nv.gov

Fax:

702-486-2695 Please reference the RFP number in the subject line of the email or on the fax.

3.
The completed Reference Questionnaire MUST be received no later than 4:30 PM PT 08/24/2020
4.
Do NOT return the Reference Questionnaire to the Proposer (Vendor).
5.
In addition to the Reference Questionnaire, the State may contact references by phone for further clarification, if necessary.
6.
Questions regarding the Reference Questionnaire or process should be directed to the individual identified on the RFP cover page.
7.
When contacting the State, please be sure to include the RFP number listed at the top of this page.
8.
We request all questions be answered. If an answer is not known, please answer as “U/K”. If the question is not applicable, please answer as “N/A”.
9.
If you need additional space to answer a question or provide a comment, please attach additional pages. If attaching additional pages, please place your company/organization name on each page and reference the RFP # noted at the top of this page.

CONFIDENTIAL INFORMATION WHEN COMPLETED (Please print)

Company Providing Reference:

Contact Name:

Title:

Contact Telephone Number:

Contact Email Address:

RATING SCALE:

Where a rating is requested and using the Rating Scale provided below, rate the following questions by noting the appropriate number for each item. Please provide any additional comments you feel would be helpful to the State regarding this contractor.

Category
Rating
Poor or Inadequate Performance
0
Below Average Performance
1 – 3
Average Performance
4 – 6
Above Average Performance
7 – 9
Excellent Performance
10

PART C – QUESTIONS:

1. In what capacity have you worked with this vendor in the past?

2. Rate the firm’s knowledge and expertise.
RATING:

Comments:

3. Rate the vendor’s flexibility relative to changes in the project scope and timelines.
RATING:

Comments:

4. Rate your level of satisfaction with soft and/or hard copy materials produced by the vendor.
RATING:

Comments:

5. Rate the dynamics/interaction between the vendor and your staff.
RATING:

Comments:

6. Rate your satisfaction with the products developed by the vendor.
RATING:

Comments:

7. Rate how well the agreed upon, planned schedule was consistently met and deliverables provided on time. (This pertains to delays under the control of the vendor).
RATING:

Comments:

8. Rate the overall customer service and timeliness in responding to customer service inquiries, issues and resolutions.
RATING:

Comments:

9. Rate the knowledge of the vendor’s assigned staff and their ability to accomplish duties as contracted.
RATING:

Comments:

10. Rate the accuracy and timeliness of the vendor’s billing and/or invoices.
RATING:

Comments:

11. Rate the vendor’s ability to quickly and thoroughly resolve a problem related to the services provided.
RATING:

Comments:

12. Rate the vendor’s flexibility in meeting business requirements.
RATING:

Comments:

13. Rate the likelihood of your company/organization recommending this vendor to others in the future.
RATING:

Comments:

14. With which aspect(s) of this vendor’s services are you most satisfied?
RATING:

Comments:

15. With which aspect(s) of this vendor’s services are you least satisfied?
RATING:

Comments:

16. Would you recommend this vendor to your organization again?
RATING:

Comments:

PART D – GENERAL INFORMATION:

During what time period did the vendor provide these services for your organization?

Month/Year:

TO:
Month/Year:

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