Attachment E - Past Performance Questionnaire.docx

FHF-23-Q-0012

Attachment E – Past Performance Questionnaire

PAST PERFORMANCE QUESTIONNAIRE

TO: Government agency or commercial organization (i.e., Customer) with knowledge of a Vendor’s past performance.

1. Please complete this questionnaire, which concerns the past performance of the firm which is doing business (or has done business) with you, and is interested in doing business with the Federal Housing Finance Agency (FHFA). Handwritten responses are sufficient. If you need more space, please attach additional pages. Responses will be treated as source selection sensitive information.

The Vendor who provided FHFA with your name as a Customer was informed, via a solicitation provision, that by listing you as a Customer and requesting your submission of the questionnaire, they are authorizing you to release information to FHFA relative to their past performance, whether it is positive or negative information.

The Vendor must either fill in below the solicitation number, fax number, email address, and name of Contracting Officer prior to providing you with the questionnaire, or provide you with the information to fill in. Your completed questionnaire must be provided directly to the FHFA Contracting Officer by you. FHFA will not accept questionnaires sent from the Vendor.

2. Please complete the following identifying information and past performance assessment:

A. Contractor/Reference: ______________________ B. Contract Number: _________________ C. Period of Performance: ________________________ D. Total Contract Amount (Including any Options):______________________ E. Describe product acquired: ____________________________ F. Customer Organization/Company Name:__________________ G. Customer Point of Contact (POC) Name:______________ H. Customer POC Phone:____________ I. Customer POC Email:___________

3. What were the key strengths you believe the Vendor reflected during performance?_____________________________________________________________________________________________________________________________________________

4. What were the specific areas of concern you had during performance? ________________________________________________________________________________________________________________________________________________________

5. Please check one () of the descriptions and assign an overall rating considering all elements of performance including quality, cost control, and customer service.

Outstanding: Performance exceeded all aspects of the contract’s requirements.

Acceptable: Performance met the contract’s requirements and perhaps in some cases exceeded certain requirements.

Marginal: Performance was not satisfactory in certain areas of performance or performance was corrected only after the reference had to bring major issue(s) to the contractor’s attention.

Unacceptable: Performance did not meet the contract’s requirements. The reference was overall unsatisfied with performance.

Please email the completed questionnaire to the attention of the responsible FHFA Contracting Officer.

FHFA Solicitation Number: FHF-23-Q-0012 ATTN: Contracting Officer: Carmen G. Rios Email: Carmen.Rios@FHFA.gov