Attachment E - Past Performance Questionaire.docx
DOCX document 20 KB Posted
- Attached to
- VA HINES ITC (HITC) Mail Presort Services Federal contract opportunity
- Solicitation number
- 36C10X24Q0324
About this file
This document is a Past Performance Questionnaire (PPQ) that is part of a Request for Proposal (RFP) for Presort Mail Services for the Department of Veterans Affairs (VA) Hines IT Center (HITC) in Hines, IL.
The PPQ requests information from the contractor's references regarding their past performance under a previous contract, including overall quality/satisfaction, delivery performance, quality of service, problem resolution, quality of contractor personnel, and whether the reference would award the contractor another contract. The PPQ also asks if the reference has taken any adverse actions against the contractor such as cure notices, terminations, or not exercising contract options. The reference is asked to provide the contract period of performance, dollar value, and a description of the services provided.
The related federal contract opportunity is for a VA HINES ITC (HITC) Mail Presort Services contract, where vendors must have the ability to pick up daily outgoing mail from the HITC facility, presort, barcode, and deliver to the USPS.
View the file
Other files for this federal contract opportunity
| File | Type | Posted |
|---|---|---|
| Attachment D - Past Performance References.pdf | ||
| Attachment C - Background Investigation.pdf | ||
| Attachment B - Wage Determination_Cook County_IL.pdf | ||
| Attachment A - VA Mail Expenditure Report.xlsx | XLSX spreadsheet | |
| 36C10X24Q0324.pdf |
On GovTribe
Work with this file on GovTribe
- Download the original file
- Contacts named in this file
- Similar government files
- Ask GovTribe AI about this file
Text version
ATTACHMENT E: PAST PERFORMANCE QUESTIONNAIRE (PPQ)
Request for Proposal (RFP) No.: 36C10X24Q0324 Title: Presort Mail Services
| TO: Thomas Evans, Contract Specialist | AGENCY: VA, SAC-F | |
| PHONE: 202-823-7729 | E-MAIL: Thomas.evans3@va.gov |
INFORMATION REQUEST: PAST PERFORMANCE
The Department of Veterans Affairs is currently in the process of awarding a competitive service contract. [CONTRACTOR NAME] has provided this Questionnaire to you for a reference regarding [CONTRACTOR NAME]’s record of past performance under Contract No. [CONTRACT #].
Send completed questionnaires to Thomas.evans3@va.gov
NOTE TO OFFERORS: If the Questionnaire is provided for subcontractor’s reference, the offeror’s name below must include both the prime and subcontractor names (e.g. contractor X, who is a subcontractor to offeror Y for this solicitation).
Contractor’s Name:
Name of Person Completing the Evaluation:
Telephone: E-mail:
Title:
Company/Organization:
Please rate the contractor in each of the following areas. Note: there is room for comments where you deem remarks would be helpful to our evaluation.
· Not Applicable: N/A
· 1: Performance clearly below the contract performance standard or requirement
| · 2: | Performance occasionally does not meet minimum contract performance standard or requirement |
| · 3: | Performance that meets the minimum contract performance standard or requirement |
| · 4: | Performance that meets and occasionally exceeds the contract performance standard or requirement |
| · 5: | Performance that almost always exceeds the contract performance standard or requirement |
| 1. Overall quality/satisfaction |
| N/A |_| |
| 1 |_| |
| 2 |_| |
| 3 |_| |
| 4 |_| |
| 5 |_| |
Overall satisfaction with the Contractor’s performance.
| 2. Delivery performance |
| N/A |_| |
| 1 |_| |
| 2 |_| |
| 3 |_| |
| 4 |_| |
| 5 |_| |
Delivery performance includes delivery consistency, on time performance, and flexibility in responding to emerging issues and implementing required solutions.
| 3. Satisfaction with the quality of service delivered |
| N/A |_| |
| 1 |_| |
| 2 |_| |
| 3 |_| |
| 4 |_| |
| 5 |_| |
Rate the effectiveness and applicability of the plans and strategies delivered and the actual implementation of those.
| 4. Satisfaction with problem resolution |
| N/A |_| |
| 1 |_| |
| 2 |_| |
| 3 |_| |
| 4 |_| |
| 5 |_| |
This includes the contractor’s ability to solve problems, the speed in which they handle problems, and their effective delivery of resolutions.
| 5. Satisfaction with the quality of contractor personnel |
| N/A |_| |
| 1 |_| |
| 2 |_| |
| 3 |_| |
| 4 |_| |
| 5 |_| |
Rate the quality of the contractor’s staff in executing the project work scope.
6. Have you issued a cure notice, show cause notice, suspension of progress payments or other letters directing the correction of a performance problem in the past 3 years?
|_| Yes |_| No If Yes, please explain.
7. Have you terminated this contractor for default within the past 3 years, or are there any pending termination actions? |_| Yes |_| No If Yes, please explain.
8. Based on the contractor’s overall performance, would you award them another contract?
|_| Yes |_| No If No, please explain.
9. Have you discussed any adverse past performance problems with the Contractor and given them an opportunity to comment? |_| Yes |_| No Please explain.
10. Do you file past performance information in a database that the Contracting Officer may search?|_| Yes |_| No Please explain.
11. If the contract had options, were those options exercised? |_| Yes |_| No Please explain.
12. What was the contract period of performance (i.e., when were services provided)?
13. What was the dollar value of the contract performed by the contractor?
14. Provide a brief description of the services provided by the contractor for this contract.
Please attach any past performance database reports or other material you deem appropriate to a full understanding of the Contractor’s past performance by the evaluator. Please provide information on any adverse performance by the contractor and the corrective actions taken.
File details come from the government source that posted it. Updated .