Attachment D - Past Performance Questionnaire_v1.0.pdf
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- Attached to
- R602--VISN 04 Courier Services (VA-24-00012669)
- Solicitation number
- 36C24424Q0025
About this file
This document contains a past performance questionnaire template for the solicitation of courier services under opportunity number 36C24424Q0025 issued by the Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 4. The questionnaire is to be completed by a reference for offerors to the solicitation and seeks assessments of quality, timeliness, business relations and an overall performance rating on contracts for similar services. Respondents are asked to provide narratives and ratings in these categories, as well as identify strengths and weaknesses, and indicate whether they would award to the contractor again.
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Text version
Attachment D
PAST/PRESENT PERFORMANCE QUESTIONNAIRE
SOLICITATION NUMBER – 36C24424Q0025
VISN-04 Courier Service
PLEASE COMPLETE THE FOLLOWING IDENTIFYING INFORMATION AND
PAST PERFORMANCE ASSESSMENT. PLEASE SEND THE COMPLETED FORM
VIA EMAIL, NO LATER THAN 12:00 PM EST on 12/06/2023 TO: STANLEY
KWASNY, STANLEY.KWASNY@VA.GOV .
I. CONTRACTOR IDENTIFICATION:
Contractor:
Contract Number:
Period of Performance:
Negotiated price or cost at award:
Current estimated contract dollar amount:
Describe service acquired:
II. EVALUATOR INFORMATION:
Name:
Organization:
Phone Number:
(i.e., Contracting Officer, Program Manager, Contract Specialist/Administrator, Contracting Officer's Technical Representative, other, etc.)
Time on Contract:
III. ASSESSMENT ELEMENTS: Narrative statements are vital. Please provide a narrative for each element below and then an adjectival rating under Paragraphs III.A2, III.B.2, III.C.2, and an overall Past/Present Performance adjectival rating under par. III.F based on the Adjectival Rating Descriptions below. Attach additional pages if there is insufficient space in the comment space.
PERFORMANCE ADJECTIVAL RATINGS: Choose the appropriate adjective that most accurately describes the contractor’s performance based on the descriptions below.
EXCELLENT GOOD SATISFACTORY MARGINAL UNSATISFACTORY
Performance meets contractual requirements with most exceeded to the Government’s benefit. The contractual performance of
Performance meets contractual requirements with some exceeded to the Government’s benefit. The contractual
Performance meets contractual requirements. The contractual performance of the element contains some minor problems for which corrective actions taken by the
Performance does not meet some contractual requirements.
The contractual performance of the element being assessed
Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance of the element contains a serious problem(s) for which the contractor’s corrective mailto:STANLEY.KWASNY@VA.GOV the element being assessed was accomplished with no more than a few minor problems for which corrective actions taken by the contractor were highly effective.
performance of the element being assessed was accomplished with no more than some minor problems for which corrective actions taken by the contractor was effective.
contractor were satisfactory.
reflects a serious problem for which the contractor has not yet identified corrective actions or the contractor’s proposed actions appear only marginally effective or were not fully implemented.
actions appear or were ineffective.
A. QUALITY OF SERVICES
1. Narrative: Address the Contractor’s ability to provide qualified personnel
(including experienced managers and/or supervisors), necessary equipment, which is properly maintained, quality control for performance of your contract, and contractor’s compliance with contractual terms and conditions.
2. Rating for Quality of Services: (Please check one and provide a narrative explanation of a Marginal or Unsatisfactory rating):
Excellent Good Satisfactory Marginal Unsatisfactory
B. TIMELINESS OF PERFORMANCE:
1. Narrative: Address the Contractor’s ability to meet the contract’s specific response times and Contractor’s timeliness in providing any administrative reports/documents required by your contract.
2. Rating for Timeliness of Performance: (Please check one and provide a
C. BUSINESS RELATIONS
1. Narrative: Address Contractor’s willingness to improve and correct noncompliance issues and concerns. Describe Contractor’s ability to correct problems and prevent or mitigate potential problems in a timely manner. Does Contractor display initiative and flexibility? Do Contractor personnel promote a strong working relationship with your agency/organization? Are Contractor personnel courteous and responsive? Do Contractor personnel interface effectively with your staff?
2. Rating for Business Relations: (Please check one and provide a
D. Identify the contractor’s overall strengths and weaknesses:
E. Given the choice, would you award to this contractor again?
YES NO
If no, please explain:
F. CONTRACTOR’S OVERALL PAST/PRESENT PERFORMANCE RATING:
(Please check one and provide a narrative explanation of a Marginal or Unsatisfactory rating):
Additional Comments:
Name/Signature Date
Title
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