Attachment D - As-Is Intake Process for Health Product Support.docx

Health Services DevSecOps PWS – Attachment D – As-Is Intake Process for Heath Product Support

The Contractor shall provide product intake support upon contract award of the full portfolio baseline as well as subsequently as products are transitioned to the Health Product Support (HPS) organization application by application. For each application taken in by HPS, the Contractor shall acknowledge receipt of Application Baseline Government Furnished Information (GFI).

The Government will review the Application Baseline at the beginning of each option period exercised and revalidate application size and cost in accordance with the Parametric Estimation Model (PEM) based upon any functionality added or replaced.

The Contractor shall provide assistance to the VA lead(s) to analyze the intake GFI and request for the purpose of validating that the assets are compliant with VA and HPS guidance and criteria for transition acceptance. The Contractor shall provide a Transition Acceptance Gap Analysis Report, briefly describing any gaps between the actual product and the guidance and criteria for transition acceptance. The Contractor shall be responsive to the applicable policies, processes, and standard operating procedures and all other applicable VA and HPS GFI.

The Contractor shall produce a Sustainment Intake Plan, detailing the staffing of all roles required by each repository (Note: Each application package has its own repository). The plan shall give a schedule of assessment and turnover of environments, any demonstrations of the software application which are required for training to include question-and-answer (Q&A) or side by side review(s), and planned date of full transfer.

Within 45 days of initial intake of each application (or group of applications taken in at one time), the Contractor shall provide a Certification of Receipt of Knowledge Transfer and Asset Transition, certifying they have received sufficient knowledge transfer to support the application(s) and that the assets transferred match those listed on the Certificate of Transition Completion for all Assets.

The Contractor shall update all applicable documentation pertaining to the applications being supported under this task order per its Sustainment Intake Plan, review of Rational instances and artifacts, and the results of any Q&A, demonstration, or side by side review. Documentation shall be updated in accordance with HPS VIP Process and Government direction. The Contractor shall not proliferate repositories except at the express guidance of the government nor shall the Contractor create proprietary repositories for the purpose of maintaining Government software documentation.

Deliverables:

A. Transition Acceptance Gap Analysis Report B. Sustainment Intake Plan C. Certification of Receipt of Knowledge Transfer and Asset Transition