Attachment C Reference Check Form~1.doc

DOC document 55 KB Posted

Attached to
RFP 10263 A&E and Related Services Archaeological Services
Solicitation number
S-63400-00009006
Issued by
Oregon

About this file

This document is a Reference Check Form from the Oregon Parks and Recreation Department's RFP 10263 for professional services for archaeological projects at State Park sites throughout Oregon. The form requests that the proposer provide three references from past clients for whom they have completed similar services within the past ten years. The reference check form asks the client to rate the proposer's overall quality of services, delivery of service, and responsiveness to customer service issues on a scale of 0-10. The form also includes several open-ended questions for the client to describe the services provided, the proposer's customer service and problem resolution methods, the satisfaction with the business relationship, and an assessment of the proposer's performance in terms of staying within the proposed timeline and cost.

The related state and local contract opportunity involves securing professional services for price agreements for projects located at State Park sites throughout the State of Oregon, specifically in Marion County and the City of Salem. The contract is open to proposals, but no other details are provided regarding response dates, award dates, contract term, pricing, or set-asides.

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Other files

File Type Posted
RFP 10263 Archaeological Services for Statewide Capitol Park Improvements and Enhancements.pdf PDF
Attachment D Certified Disadvantaged Business Firm Outreach Plan~2.doc DOC document
MS Teams pre-proposal meeting link.docx DOCX document
Bid results~4.xlsx XLSX spreadsheet
Proposals Received~4.docx DOCX document
Addendum 1 Q and A~1.docx DOCX document
Selection Notice~4.docx DOCX document
Attachment B Reps and Certifications~2.doc DOC document

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Text version

RFP [###-####-##] – [RFP title]

ATTACHMENT F - REFERENCE CHECK FORM

ATTACHMENT C - REFERENCE CHECK FORM

Proposer shall provide three (3) references from past clients for which the Proposer has completed similar services within the past ten (10) years.

Proposer completes the highlighted information ONLY. OPRD will send the Reference Check Form to Proposer’s client(s) to complete the remainder.

Proposer Name:

Reference Entity:

Reference Contact Name:

Contact Telephone Number:

Contact Email Address:

Please rate the following questions on a scale of 0-10:

0 = Not satisfied 5 = Moderately satisfied 10 = Extremely satisfied.

1. How would you rate the Proposer’s overall quality of services provided and your overall relationship with the Proposer?

Score: __________

Comments:

2. How would you rate the Proposer’s delivery of service?

Score: __________

Comments:

3. How would you rate the Proposer’s responsiveness to customer service issues and special requests (e.g., reported problems, changes billing, etc.)?

Score: __________

Comments:

Please respond to the following questions:

4. For what type of services did you engage Proposer?

5. Describe the services listed in response to question 1.

6. Describe Proposer’s customer service.

7. Describe your satisfaction with the business relationship with Proposer.

8. Describe Proposer’s methods for problem resolution.

9. How likely would you be to use Proposer’s services again?

10. With which aspect(s) of Proposer’s services are you the most satisfied?

11. With which aspect(s) of Proposer’s services are you the least satisfied?

12. How well did Proposer stay within the proposed timeline?

13. How did the final project cost compare to the initial proposed cost?

Version 1.0 - November 19, 2014 RFP 10263 A&E and Related Services for Archaeological Services

File details come from the government source that posted it. Updated .