ATTACHMENT C - CUSTOMER REVIEW FORM.pdf
PDF 105 KB Posted
- Solicitation number
- RFB-758-2400000294-2
- Issued by
- Ballard County, Kentucky
About this file
This document is an Attachment C - Customer Review Form for a janitorial services contract opportunity with the state of Kentucky. The form is to be completed by the customer of the vendor providing janitorial services and submitted via email to the Buyer prior to the due date of February 9, 2024 at 1:30 pm ET. The form requests information about the vendor's performance, including how well they meet the contract requirements, provide timely service, and address any concerns or service issues. Respondents are asked to rate the vendor's performance as Excellent, Good, Satisfactory, or Poor, and provide additional details or comments.
The information provided in the completed form will be used to evaluate the vendor's performance. No additional details are provided regarding pricing, set asides, incumbent vendors, funding sources, or other contractual terms and conditions.
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Other files
| File | Type | Posted |
|---|---|---|
| Final_RFB_758_2400000294_2_SO_FORM.PDF | ||
| ATTACHMENT D - FLOOR PLANS.pdf | ||
| Final_RFB_758_2400000294_1_SO_FORM.PDF |
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Text version
ATTACHMENT C – CUSTOMER REVIEW FORM
To be completed by the customer:
Please provide complete and accurate information for janitorial services provided by the vendor listed below. The completed form must be sent to the Buyer via email at sheila.durham@ky.gov prior to February 9, 2024 at 1:30 pm ET. Forms received after this date and time may not be considered. When sending the form please use the subject line “RFB-758-2400000294 Customer Review Form”.
Name of Vendor: ______________________________________ Date: ___________ (Company providing janitorial services)
Customer Information: (Current Customer of Vendor listed above)
Company Name: _______________________________________________________
Company Address: _______________________________________________________
Contact Name: _______________________________________________________
Contact’s Phone: _______________________________________________________
Contact’s Email: _______________________________________________________
Service Information:
Date services started: _____________________________
Size of facility where services are being performed: ________________ (Square Footage)
How many days per week services are being performed: ____________ mailto:sheila.durham@ky.gov
Service Rating:
Please provide a response to the following questions in as much detail as possible about the services performed at the above location.
Services Excellent Good Satisfactory Poor How well does the vendor meet the performance requirements of the contract?
Please provide additional details or comments:
How well does the vendor provide timely service according to the scheduled days/times?
How well does the vendor satisfactorily address any concerns or service issues?
File details come from the government source that posted it. Updated .