Attachment B RFI Questions for Industry.pdf

VCS Oracle Retail Upgrade and SIM Migration

RFI Questions

1. Provide a summary of your capability to meet the requirements contained within the attached PWS for the following areas:

a. Does the information provided in the PWS and Attached Retail System Summary provide the information you need to fully understand the level of effort for this project?

b. How will you complete an assessment to determine the steps needed to upgrade the existing VCS Oracle Retail on-prem system to the upgraded Oracle Retail version 19C and to migrate the existing Oracle SIM on-prem system to the latest Oracle SIM Cloud version.

i. Provide a ROM for the level of effort and cost to complete the assessment and planning for the upgrades?

ii. Do you feel an assessment is required for you to determine the level of effort for all base period tasks contained in the PWS?

c. What is your plan to successfully upgrade the current on-premises Oracle Retail Solution from version 13 to version 19c without significant issues and/or delays.

i. Describe any issues you see with completing the upgrade.

ii. Provide a ROM for the level of effort and cost to complete the Retail

Solution Upgrade.

d. What is you plan to successfully migrate the current on-premises Oracle

SIM module to the latest Oracle SIM SaaS version without significant issues and/or delays.

i. Describe any issues you see with migrating the SIM module to the SaaS version and completing the upgrade.

ii. Provide a ROM for level of effort and cost to complete the SIM module migration to the Oracle SaaS solution.

e. How will you handle the migration of existing data to include custom built components to the updated Oracle environments ensuring system functionality and interoperability will be maintained without significant issues and/or delays.

f. How you will ensure the Handheld scanners, printers, and vending machine adapters you select will seamlessly integrate with the upgraded systems as outlines in the PWS Section 5.4.

i. Will the printers you recommend provide the capability to change format of the labels?

2. Do you foresee any issues with migrating existing data including custom built components to the updated Oracle environment and ensuring system functionality and interoperability will be maintained as outlined in PWS Section 5.3?

3. Describe your corporate experience or expertise in performing the tasks to include specific examples or references. Specific examples or references provided must include the agency or company, point of contact, dollar value, and contract number.

4. For the Oracle Retail upgrade, provide your recommendations and rational for upgrading the on-premises environment to version 19c versus migrating the current on-premises system to the Oracle Retail SaaS solution.

a. Which option will be the easiest to accomplish?

b. Which option has the lowest cost to implement?

c. Which option provides the lowest total ownership costs?

5. Provide information on the Handheld scanners, printers and vending machine adapters you would recommend using for this effort to include brand name and functionality each will provide.

6. Do you have a Point-of-Sale software solution(s) you would recommend that could easily be integrated during an option period in the contract into the VCS systems being upgraded under this effort that is comprised of both front-of-house and back-of-house software applications that will allow VCS personnel to complete retail-centric transactions?

a. Please include brand, features, functionality, and estimated cost per system.

b. Please describe why the POS solution you recommend is the best solution for the VA and the level of difficulty with integrating it into the existing VCS systems.

c. Do you foresee any issues with implementing your recommended POS solution into the upgraded Oracle Retail and SIM environments?