Attachment B Additional RFI Q A V2 Responses.pdf
PDF 79 KB Posted
- Attached to
- DA10--Retail Merchandising System (RMS) and Oracle Store Inventory Management (SIM) (VA-25-00055285)
- Solicitation number
- 36C10B25Q0245
About this file
This document is a set of Request for Information (RFI) questions and answers for the Department of Veterans Affairs' Oracle Retail Merchandising System (RMS) and Store Inventory Management (SIM) upgrade project. The RFI responses cover critical technical details including helpdesk support, training approaches, system migration strategies, resource requirements, and current system configurations. Key specifics include confirmation that VCS will field incoming support calls, leverage vendor-provided training with a "train the trainer" model, maintain on-premises Retail Insights (V16), and use the current Oracle Retail RMS database as the system of record for master data.
The RFI is part of a pre-solicitation for contract number 36C10B25Q0245, targeting computer systems design services with a $34 million size standard. Responses were due by 1400 EST on 4/11/2025, submitted via email to specified contract specialists. The opportunity is set aside for Service-Disabled Veteran-Owned Small Businesses (SDVOSBs), with strict requirements that no more than 50% of contract value can be subcontracted to non-certified firms. The procurement is being managed by the Department of Veterans Affairs Technology Acquisition Center in Austin, focusing on upgrading Oracle Retail systems with specific emphasis on migration, reporting, and inventory management functionality.
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Other files
| File | Type | Posted |
|---|---|---|
| 36C10B25Q0245 0003.docx | DOCX document | |
| Attach-B RFI Q A Oracle Retail Upgrade SIM.pdf | ||
| 36C10B25Q0245 0002.docx | DOCX document | |
| Attach-A VCSAIS_Retail_System_Summary 4-4-2025.pdf | ||
| 36C10B25Q0245 0001.docx | DOCX document | |
| P02 Attachment A - VCSAIS_Retail_Sytem_Summary_032725.pdf | ||
| P02 Attachment B RFI Questions for Industry.pdf | ||
| Attachment B RFI Questions for Industry.pdf | ||
| Attachment A - VCSAIS_Retail_Sytem_Summary_032725.pdf | ||
| Draft PWS Oracle Retail Upgrade and SIM Migration.pdf | ||
| 36C10B25Q0245.docx | DOCX document |
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Additional RFI questions for VCS Oracle V2
1. Please confirm if VCS has a helpdesk for fielding incoming calls (Level 1). Yes, the
VCS would field the incoming calls &/or call tickets.
1B. Is it a good assumption that VCS help desk will forward the support requests to our team? Yes, if the issue cannot be addressed by the VCS Help Desk/VA OIT support team, the VCS Help Desk/VA OIT support team would forward the support request to the necessary Vendor team.
2. Do you have an existing Training and Change Management team? Yes, but we will leverage the training provided by Vendor (required training outlined in the PWS).
2B. Can we leverage training delivery will be owned by VCS training team? It is expected that the Vendor would train the trainer for VCS/VA OIT support team and then the remaining training will be conducted by VCS/VA OIT support team.
3. What is the intended go-forward solution for replacing OAS and RDW? We are not replacing OAS. BI Publisher, OBIEE and RDW have to be migrated to OAS. Please provide your recommendation on what products are supported with Oracle 19C and Oracle Fusion.
3B. RDW no longer exists and has been replaced by Retail Analytics / Retail Insights, and the last version of this is V16. Is the intention to upgrade to Retail Insights on Prem V16, and has it been confirmed with Oracle if they still license it?
Please provide your recommendation on what products are supported with Oracle 19C and Oracle Fusion.
3C. Or alternatively, has Cloud Retail Insights been considered? We are not looking at a cloud migration for Retail Insights as part of this acquisition.
4. Are the SI's expected to include both onshore and offshore resources for ROM estimations? The Government does not believe we can utilize resources outside the U.S. For purposes of addressing this RFI question.
4B. Are there any visa restrictions for onshore resources? You can reach out to the Department of state or Department of Labor for an answer to this question.
5. What is the system of record for master data (Items/Stores etc.)? Current Oracle
Retail RMS database. It is expected that the upgraded solution will become the new system of record.
6. Can you confirm the list of interfaces provided in this document "Attach-
A_VCSAIS_Retail_System_Summary_4-4-2025" is the complete list for estimation purposes? Yes, the interfaces are in the attachment for estimation purposes.
7. Out of the 67 custom reports highlighted in the "Attach-
A_VCSAIS_Retail_System_Summary_4-4-2025" document - Can you provide the number of operational reports vs. RDW reports? They are all custom reports.
Retail, and SIM(5) – 130 reports RDW and OBIEE – 230 reports using Analytics report builder
8. Is VCS currently using Replenishment functionality in v13? Yes, VCS uses mostly
Min/Max level Replenishment in v13.
File details come from the government source that posted it. Updated .