Attachment B Performance Requirements Summary (PRS).docx

DOCX document 16 KB Posted

Attached to
United States Army Reserve Command (USARC) Physical Exams
Solicitation number
W81K04-22-R-0018
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Text version

Attachment B

Performance Requirements Summary (PRS)

Performance Objective
PWS Para
Performance Standard
Acceptable Quality Level
Method of Surveillance
Quality Control Plan
1.6.1
Within 14 business days of award of contract award
100%
Delivered to COR via email
Changes to the Quality Control Plan
1.6.1
Within 5 business days of completing the full physical exam to include laboratory results.
100%
Delivered to COR via email
Scheduling physical examination appointment
5.3.1
Contact USAR personnel identified to receive physical examination and personnel supervisor telephonically and via email to schedule appointment date for physical examination 10 working days before examination date
98%
100% Inspections

Random Monitoring (reports)

Forms needed prior to exam
5.3.5
Contractor shall email USAR medical forms within ten (10) business days prior to appointment to the USARC personnel’s supervisors.
98%
100% Inspections

Random Monitoring (reports)

Rescheduling for Missed, Canceled & No Show appointments
5.3.2

5.3.3 5.3.4

The contractor clinics shall notify the contractor RN of each appointment canceled, missed appointments to include no show. The contractor RN shall contact employee’s supervisor and reschedule the appointment within five (5) business days of missed appointment.
98%
100% Inspections

Random Monitoring (reports)

Basic Services
5.1
The contractor shall provide physical exams to include laboratory work, assess exam results; if necessary issue a referral and make recommendations for duty performance. The contractor shall maintain medical records including records arising from any provider recommended follow-up exams to complete the assessment. The contractor shall provide physicals exams services to support U. S. Army Reserve, and enter the data into their Electronic Medical Record system, transmitting the entire results (lab results and testing results) to the Contractors administrative Registered Nurse (RN) Representative in a secure via direct messaging in the Continuity of Care Document format within five (5) business days of appointment. Any pending follow up exams and lab results shall be forwarded to regional representative Administrative RN within five (5) business days of receiving results.
100%
100% Inspections

Random Monitoring (reports)

Physical Examination Results
5.2
Administrative RN’s shall retrieve physical exam results from the contractors EHR portal, review to ensure all require documents, test and lab results are properly documented on correct forms. They will evaluate/audit and input medical data of employees in the USAR EHR portal within three (3) business days of receiving documents.
100%
100% Inspections

Random Monitoring (reports)

Abnormalities in lab or test results

5.3.6

Abnormal results should be notated by the provider and appropriate referrals made if needed. Examples are abnormalities in Blood work, Blood pressure, etc.
100%
100% Inspections

Random Monitoring (reports)

Framingham Risk calculation
5.5.2.2
Police Officer’s and Guards over 40 years old.
100%
100% Inspections

Random Monitoring (reports)

Physical Exams
5.3.8
A licensed medical doctor shall complete all Fire Fighter, Security Guard, and Police Officer physicals including documentation for any visits related to worker’s compensation. A licensed Medical Doctor, Physician Assistant, or Nurse Practitioner may complete Mechanics and Emergency Essential Occupational Safety personnel examinations. All medical examinations shall include a legible signature block to include name and signature.
100%
100% Inspections

Random Monitoring (reports)

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