Attachment-B-Past Performance Questionnaire-DFAU.pdf

70VT1521R00004

Attachment B

Past Performance Questionnaire

The Department of Homeland Security (DHS) Office of Inspector General (OIG) Office of Investigations (INV) is seeking past performance information on specific contracts/programs that vendors have provided as references relating to a DHS procurement. The Contract shall provide for Digital Forensics and Analysis Unit (DFAU) Software Support for the Department of Homeland Security (DHS) Office of Inspector General (OIG). You or your organization has been identified by the Vendor as being cognizant of the Offeror’s performance on the following contract/program:

Customer:

Contractor (Offeror) Name:

Contract Number:

Questions:

1. What was the contract type (Firm-Fixed Price, Cost Type, Time and Materials, etc.) and dollar value of the requirement?

2. Did the contractor adhere to cost schedules (delivering a product or service at the agreed upon price or estimated cost and in reporting, controlling, and minimizing costs and cost growth?

3. Did the contractor complete the contract/delivery or task order in a timely manner, adhering to contact schedules?

4. Did the quality of the deliverables or services conform to the contract requirements and workmanship?

70VT1521R00004

5. Were performance problems encountered with the requirements or services of the Contract or order?

6. If yes to number 5 above, how were they addressed? Were they handled satisfactorily and in a timely fashion?

7. Was the Contractor committed to customer satisfaction and business-like concern for the interest of the customer?

8. Overall, how would you rate this Contractor overall?

a. Exceptional

b. Very Good

c. Satisfactory

d. Marginal

e. Unsatisfactory