Attachment A - Statement of Work.pdf
PDF 954 KB Posted
- Attached to
- CJIS Boiler Inspection
- Solicitation number
- SHOP-PR-26-000489
About this file
This is a Statement of Work (SOW) for Boiler Inspection services for the FBI's CJIS Division in Clarksburg, West Virginia. The contract is for a base year and four option years, covering annual inspections of five boilers located in the CJIS Central Plant that serve multiple buildings, including the Service Center, Automotive Maintenance Facility, Central Plant, CJIS Data Center, and CJIS Main Building. The boiler types include two 600 horsepower Kewanee gas-fired low pressure heating hot water boilers, two 100 horsepower Hurst gas-fired low pressure heating hot water boilers, one 300 horsepower Kewanee boiler, and one gas-fired Bryan low pressure heating hot water boiler.
The inspections will be conducted annually, with an estimated four site visits required to ensure the boilers are operating safely and efficiently, in compliance with American Society of Mechanical Engineers (ASME) and National Board Inspection Code (NBIC) standards. The inspection scope includes examining fireside surfaces, burner refractory material, manhole gaskets, testing system and safety valves, and performing both external and internal boiler system inspections. Potential vendors must demonstrate technical capabilities and certification to perform these inspections, with evaluation factors including technical approach, certification, and pricing. The contract period runs from March 2026 to March 2031, with the primary performance location at the FBI CJIS Division Campus in Clarksburg, WV.
View the file
Other files
| File | Type | Posted |
|---|---|---|
| Attachment D - Questions and Answers January 6 26.pdf | ||
| Attachment B - Price Template.xlsx | XLSX spreadsheet | |
| Attachment C - Wage Determination.pdf |
On GovTribe
Work with this file
- Download the original file
- Contacts named in this file
- Similar government files
- Ask GovTribe AI about this file
Text version
Version 1.0 Page 1
BOILER INSPECTION
CJIS Division
Statement of Work
January 2nd, 2026
Version 1.0 Page 2
1 Scope:
This is a contract to provide Boiler Inspections to the Federal Bureau of Investigation (FBI) CJIS Division. This is a non-personal services contract. The Government shall not exercise any supervision or control over contractor employees performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.
1.1 Description of Services/Introduction:
The CJIS Facilities Management Unit is requesting to establish an base year and four option year contract for Boiler Inspections at the CJIS Division’s Central Plant. These inspections are conducted to ensure the boilers are operating safely and efficiently, while complying with established government standards according to the American Society of Mechanical Engineers (ASME) and the National Board Inspection Code (NBIC).
1.2 Background:
The background on the inspections indicate that when a boiler system is utilized in a facility, it is necessary to conduct annual boiler inspections in order to ensure that the boiler system is operating at full capacity with maximum efficiency and safety. Boilers have many different parts and any one of them can fail at any given time and if not detected early, they defect could cause a tremendous amount of damage.
A boiler inspection is meant to identify problems before they get out of control, so that necessary repairs and maintenance can be performed proactively instead of reactively.
2 APPLICABLE DOCUMENTS:
None.
3 REQUIREMENTS:
The Boiler Inspections are conducted annual (estimated 4 site visits to perform inspections on all boilers) to ensure the boilers are operating safely and efficiently, while complying with most current established government standards according to the American Society of Mechanical Engineers (ASME) and the National Board Inspection Code (NBIC).
The CJIS Central Plant Boilers provide service to Building 1 (Service Center), Building 1A (Automotive Maintenance Facility), Building 2 (Central Plant), Building 3 (CJIS Data Center), and Building 5 (CJIS Main Building). If the boilers fail to operate in these areas, critical site processes could be adversely effected, which would jeopardize the CJIS mission commitments. In an effort oto minimize down time, inspection of all on-site Boilers is estimated to require 4 site visits.
Boiler inspection list shall include but not be limted to the listed items, being asked for as part of the inspection fireside surfaces, burner refractory material, manhole gaskets for leaks, test all system valves, test all safety valves, and shall include internal and external inspections of the boiler systems. If there are no issues discovered externally, the boiler will be inspected internally to ensure that all parts are working as they are designed and the course of normal wear and tear is progressing at the right rate. When parts are found to be old or outdated, replacements will be provided to the government as suggested replacement parts.
Boiler Inspections will be conducted annually on the following:
a) two (2) gas-fired 600 horsepower Kewanee low pressure heating hot water boilers,
b) two (2) gas fired 100 horsepower Hurst low pressure heating hot water boilers,
c) one (1) 300 horsepower Kewanee boiler, and
Version 1.0 Page 3
d) one (1) gas-fired Bryan low pressure heating hot water boiler.
Potential Vendors must prove their capabilities by a written demonstration of their technical capabilities and approach on conducting the Boiler Inspection with the appropriate Certification that indicates the Contractor/technical shall perform inspections in accordance with the requirements set by the ASME and
NBIC.
The following are evaluation factors (in order of importance) that will be considered in the award of this contract:
1. Technical approach and a proposed schedule as to how the Contractor intends on satisfying the requirement to conduct the CJIS Division’s Central Plant Boiler Inspections according to the American Society of Mechanical Engineers (ASME) and the National Board Inspection Code
(NBIC).
2. Certification that indicates the Contractor shall conduct the boiler inspections in accordance with the requirements set by the ASME and NBIC utilizing certified technicans.
3. Fair and Reasonable Price.
4 Key Personnel:
Key Personnel are those personnel considered essential to successful contractor performance. They can include the PM and other personnel providing supervision or critical technical oversight. The contractor shall not replace any personnel designated as Key Personnel without the written concurrence of the CO/COR. The Contractor shall notify no later than 10 calendar days in advance of any proposed substitution and shall include justification (including resume(s) and labor category of proposed substitution(s)) in sufficient detail to permit evaluation of the impact on performance. The Government will approve initial contactor Key Personnel at time of award. Replacement Key Personnel will be approved via modification to the contract.
Prior to utilizing other than personnel specified in quotes in response to this Contract, the contractor shall notify the Government CO and the COR. Substitute personnel qualifications shall be equal to, or greater than, those of the person(s) being substituted. If the Government CO and the COR determine that the proposed substitute personnel are unacceptable, or that the reduction of effort would be so substantial as to impair the successful performance of the work under the contract, the contractor may be subject to default action.
5 Place of Performance:
The primary place of performance will be at the FBI CJIS Division Campus located at 1000 Custer Hollow Road, Clarksburg, WV 26306.
6 Period of Performance:
The period of performance for this effort will be as follows:
BASE PERIOD 03/04/2026 – 03/03/2027
Option 1 03/04/2027 – 03/03/2028 Option 2 03/04/2028 – 03/03/2029 Option 3 03/04/2029 – 03/03/2030 Option 4 03/04/2030 – 03/03/2031
Version 1.0 Page 4
7 Deliverables:
The Contractor shall also provide quarterly status reports that describes the activities that were conducted on each visit to the Contracting Officer (CO) and the Contracting Office Representative (COR). The format will be agreed to by the Contractor and COR at the start of performance, but the contents shall contain the following, at a minimum: staffing summary, hours and labor categories performing work, any problems, and/or suggested part replacements and action items. The Contractor shall also provide quarterly status reports that describes the activities that were conducted on each visit.
8 Government Furnished Equipment or Information:
N/A
9 Personnel Availability:
The Contractor’s normal workday will typically be within the hours of 7:00 a.m. and 3:30 p.m. Core work hours are 8:00 a.m. through 3:00 p.m. Flexibility within the normal work day shall be coordinated with the COR.
10 Security Requirements:
10.1 Safety and Environmental Regulations:
The Contractor is responsible for following all federal Occupational Safety and Health Administration (OSHA), state and local regulations, and FBI policies as they pertain to safety and health. The Contractor shall provide any information on their safety programs as requested by the CO or COR. The Contractor shall provide protection for CJIS employees who may be working or walking in the areas where work is performed. This may be through barricades, signs, or other means to inform or redirect employees from the hazards. OSHA procedures for equipment shut down (such as Lock-Out Tag-Out of energized devices) must be followed while on the CJIS Campus. The Contractor is responsible for any Personal Protective Equipment, monitoring devices, or other specialty equipment to perform their job in a safe manner while on FBI CJIS property. The Contractor is open for inspection, at any time, by the FBI Safety Staff while on site at the CJIS Division.
The Contractor is responsible for following all federal, state, and local regulations as they pertain to the Environment. All applicable Environmental Protection Agency and West Virginia Department of Environmental Protection regulations and procedures shall be followed. Any information pertaining to environmental compliance can be requested by the CO or COR. The Contractor shall attempt to reduce any environmental impact due to the procedures and chemicals used while working on CJIS property and determine the need for and provide any personal protective items required for the safe performance of work.
10.2 Clearance Requirement for Personnel Access:
Upon the award of a contract, appropriate contractor individuals will be processed as directed by FBI policies and procedures.
Version 1.0 Page 5
The FBI's CJIS Division requires that access approval and/or security clearance be granted by the FBI Security Programs Manager (SPM) to all non-FBI and contractor personnel who will have access to:
National Security Information; Sensitive but Unclassified (SBU) information; FBI personnel; FBI facilities and/or FBI equipment. The determination of the level of security clearance (Top Secret or Secret) and access level (escorted or unescorted) required are made by the FBI's SPM. The scope of the FBI security clearance background investigation to be conducted is determined by the level of clearance sought.
Contractors should be advised that:
Decisions concerning granting of access to FBI assets are made on a case-by-case basis and access/clearance will be granted only where such access is clearly consistent with the mission and responsibilities of the FBI. If for any reason an individual is denied access/clearance by the FBI, the FBI will not disclose the reason for denial and will only make such disclosure to the affected party pursuant to the provisions of the Freedom of Information or Privacy Act. The FBI will not be liable for any expense in the replacement of a denied individual or any costs incurred by the contractor as a result of such denial.
The Department of Justice (DOJ)/FBI does not permit the use of non-U.S. citizens in the performance of this contract or commitment for any position that involves access to or development of any DOJ Information Technology (IT) system. By signing this contract or commitment document, the contractor agrees to this restriction.
Individuals shall have, for three (3) of the five (5) years immediately prior to working on this effort: (1) resided in the United States; (2) worked for the United States overseas in a federal or military capacity; or (3) be a dependent of a federal or military employee serving overseas.
Individuals with criminal histories, such as arrest records, may be denied access; illegal and/or undocumented aliens will be excluded and their identities may be referred to other cognizant law enforcement agencies for appropriate action.
Individuals will be interviewed by the FBI (or FBI contract investigators) regarding foreign travel, associates, residences or other matter of concern to the FBI in deciding whether to grant access to its information, facilities, or property. Individuals may be requested to undergo a polygraph examination to fully resolve any security concerns. Refusal or failure to accurately complete the forms, to be interviewed, or to undergo a polygraph examination will be deemed reasonable cause for denial of access/clearance to FBI information, facilities, or property.
The FBI reserves the right to reinvestigate contract employees on a periodic basis, or where facts or information dictates that continued access may no longer be clearly consistent with the FBI's mission and responsibilities.
When authorized for site access, contractors shall report the following information to the CJIS Security Access Office: Foreign Travel (thirty days prior to departure); change in marital status;
change in status of room/house mates; employment outside of the contracting agency; Court cases involving: divorce, bankruptcy, moving traffic violations (more than $150), criminal arrests, civil proceedings, tax matters, and failure to honor legitimate debts.
Regardless of a contractor's clearance and access level, the FBI reserves the right to provide an FBI escort, knowledgeable in the tasking area, in situations where contracted services may affect the integrity of existing protection measures (i.e., IT system maintenance activities).
The FBI reserves the right to revoke any contract employee's access to its facilities or property where such access is no longer clearly consistent with the FBI's missions and responsibilities.
Version 1.0 Page 6
The contractor agrees to immediately remove that individual from the FBI facility in such circumstances.
Access to national security information will be granted only to employees who are United States citizens for whom an appropriate investigation has been completed and whose personal and professional history affirmatively indicates loyalty to the United States, strength of character, trustworthiness, honesty, reliability, discretion, and sound good judgement, as well as freedom from conflicting allegiances and potential for coercion, and willingness and ability to abide by regulations governing the use, handling, and protection of national security information.
A determination of eligibility for access to such information is a discretionary security decision based on judgments by appropriately trained adjudicated personnel. Eligibility will be granted only where facts and circumstances indicate access to national security information is clearly consistent with the national security interests of the United States, and any doubt will be resolved in favor of the national security.
In determining eligibility for access, agencies may investigate and consider any matter that relates to the determination of whether access is clearly consistent with the interests of national security.
This includes random controlled substance testing and, in the future, may include polygraph examinations if dictated by FBI or DOJ security policy directives. Failure of any part in the background investigation or periodic review will result in further evaluation and any doubt will be resolved in favor of the national security.
At the discretion of the FBI COTR, contractor personnel not upholding the FBI standards of conduct, or if creating conflicts with the FBI's interests, shall be removed from all activities on this effort.
The FBI will maintain a listing of contract employees who have been authorized access/clearance.
The contractor must provide personnel from this list to perform the requested services.
Access to national security information:
Upon a contract award, the contractor, primary contractor(s), key personnel, and any other non- FBI personnel designated by the FBI, who require access to FBI information, property, or facilities, shall, based upon the length and nature of their assignment, provide the Contracting Officer's Technical Representative (COTR) the following properly executed forms. Forms shall be submitted sixty (60) days prior to beginning the stated contract tasks. Incomplete or improperly executed forms will not be considered responsive to this requirement and will be returned to the contractor.
One-day, one-time escorted access with no system access, or escorted access of one to five (1-5) consecutive days only with no returning site visits and requiring no system access:
(1) FD-816 "Access of Non-FBI Personnel to FBI Facilities, Background Data Form"
(2) FD-484 "Privacy Act of 1974 Acknowledgment Form"
If possible, this paperwork should be provided to the CJIS Security Access Office by 12:00 p.m. on the day prior to the site visit.
Escorted access requiring no system access of five (5) or more consecutive days, or recurring visits:
Version 1.0 Page 7
(1) FD-816 "Access of Non-FBI Personnel to FBI Facilities, Background Data Form"
(2) FD-484 "Privacy Act of 1974 Acknowledgment Form"
(3) Two (2) FD-258 "Applicant Fingerprint Cards" (if fingerprinted at the CJIS WV Facility only one (1) FD-258 is necessary)
More than ninety (90) days access, unescorted access and/or system access:
(1) CJIS Security Access Office Interoffice Memorandum "Cover Sheet/Preliminary Check for Access" or FD-316 "Building Access Form"
(2) Two (2) FD-258 "Applicant Fingerprint Cards" (if fingerprinted at the CJIS WV Facility only one (1) FD-258 is necessary)
(3) SF-86 "Questionnaire for Sensitive Positions" (Note: An FD-484 is not used in conjunction with an SF-86)
Additionally, non-FBI personnel requiring IT system access must be indoctrinated, as required, prior to being granted access to any FBI IT system by receiving a Computer Security Awareness and Policy Briefing, and must execute the following:
(1) FD-868 "Nondisclosure Agreement" and/or an SF-312 "Classified Information Nondisclosure Agreement"
(2) FD-889 "Notice of Responsibility and Computer Security Awareness Certification"
The FBI SPM will, within thirty (30) days of receipt of the completed forms, make a preliminary determination as to the eligibility of these employees. These preliminary determinations are termed "interim." Interim clearances are based upon the completion of minimum investigative requirements and granted on a temporary basis pending the completion of the full investigative requirements, the scope of which will be at the discretion of the FBI.
IT Security Requirements:
The contractor shall present all software and hardware to the FBI for virus scanning prior to entering FBI space and/or use on FBI IT systems. Software use shall be in compliance with software licenses. The use of shareware shall be controlled and/or supplied by the FBI. Under no circumstances shall the contractor introduce software and/or hardware into an FBI IT system.
Test software used on any FBI IT system shall not be removed from FBI control. Software shall be scanned, write-protected, and retained by the FBI. Only this copy of the software shall be used on the FBI IT system.
Under no circumstances will personally-owned or contractor-owned equipment or media be used to process FBI information. Government-furnished equipment (GFE), as specified in a contract or statement of work, will be utilized.
Version 1.0 Page 8
The contractor shall turn over all failed electronic storage and memory devices to designated FBI personnel. The contractor shall not remove any electronic and memory devices that have been connected to, or have processed data on an FBI IT system. The FBI reserves the right to procure and to retain any media that had not been successfully sanitized prior to release back to a vendor/contractor.
Storage media and systems with non-removable storage media must only be transferred through maintenance channels approved by the FBI. Only storage media and systems that have been sanitized and declassified (if necessary) can be released from FBI control for maintenance.
To the extent possible, information shall be stored on FBI-owned storage media. Provisions shall be made which allow for FBI retention of non-removable, non-volatile storage devices (e.g., microcomputer hard drives) if the device cannot be successfully sanitized through disk methodologies approved by the FBI Security Division at the completion of the tasking.
Each contractor-owned device or media (e.g., Personal Digital Assistants, laptops, floppy disks, compact disks, etc.) brought into FBI facilities, regardless of source and prior to use, will be virus scanned. Each device or media that cannot be properly scanned will not be permitted in the facility.
FBI IT policies prohibit access for remote maintenance and diagnostics by non-FBI personnel.
Exceptions can only be negotiated with, and granted by, the FBI Security Division, and are to be obtained in consultation with the CJIS Contract Administration Office (CAO), Information Technology Security Program (ITSP).
All connections to non-FBI networks will be approved on a case-by-case basis by the FBI Security Division and is to be obtained in consultation with the CJIS, CAO, ITSP. As part of this approval process, supporting documentation must be acquired.
The exchange of data between contractor and/or subcontractor sites or between the contractor/subcontractor and the FBI must be also be approved on a case-by-case basis by the FBI Security Division in consultation with the CJIS, CAO, ITSP.
All maintenance work performed at an FBI site must be supervised by FBI personnel knowledgeable in the operation of the IT system regardless of the classification of the system or its associated media. On-site maintenance personnel shall meet the personnel security requirements.
For security reasons, placement and removal of microcomputers and related media to operational environments where classified information is processed shall be approved by the FBI SPM.
All non-FBI portable devices are prohibited from connectivity to any FBI IT system.
All FBI information made available to or generated by this task shall, at a minimum, be considered FBI sensitive. This includes, but is not limited to: all notes, documents, test data, databases, reports, magnetic media, deliverables (e.g., CDRLs), electronic mail, etc. All FBI sensitive information shall be protected from unauthorized access and shall be disposed of in accordance with FBI policies.
Any person who knowingly, willingly, or negligently discloses any FBI information (to include, but not limited to data, systems configurations, facilities, personnel, and procedures) to unauthorized persons without prior written FBI approval shall be subject to the appropriate penalties and sanctions under the law (i.e., Privacy Act, Computer Fraud and Abuse Act, National Security Act, or appropriate espionage statutes).
Version 1.0 Page 9
Non-FBI employees who violate this policy are subject to having their clearance revoked and access to FBI IT systems and facilities terminated.
All reports of computer security-related incidents and/or violations are to be concurrently reported to the CJIS, CAO, ITSP and the FBI COR.
Government Furnished Equipment (GFE)
The contractor will maintain an automated inventory of all GFE, including software, at each contractor site. The inventory shall include the following information:
(1) FBI Property Number
(2) Description
(3) Type (Hardware or Software)
(4) Manufacturer
(5) Model Number
(6) Serial Number
(7) Software Version
(8) License Description
(9) Expiration Date
The contractor will receive written authorization from the FBI prior to returning GFE, including software, to the vendor for any reason.
The contractor will clearly label all GFE, including software, at each contractor site, as property of the FBI CJIS Division.
The contractor will clearly label all contractor-owned property, as such, when physically located within the same space as GFE, at each contractor site.
The contractor will grant the FBI physical access to the GFE, including software, and contractor inventory records, at each contractor site, for the purpose of assigning FBI property numbers and conducting audits to ensure compliance with FBI requirements. The frequency, scope, duration, and method for the audits shall be determined by the FBI.
The contractor will provide the FBI with original copies of all delivery documents (i.e., vendor packing slips) for GFE, including software, delivered directly from the vendor to a contractor site.
The contractor will deliver all GFE and software to the FBI, within thirty (30) days, when no longer serviceable or required for the completion of the contract. The contractor has no authority to donate, destroy, or transfer GFE.
The contractor will notify the FBI, in writing, when GFE, including software, moves from one contractor site to another. The notification must include the following:
(1) FBI Property Number
(2) Description
(3) Type (Hardware or Software)
(4) Manufacturer
(5) Model Number
(6) Serial Number
(7) Software Version
Version 1.0 Page 10
The contractor will provide written notification, at least twenty four (24) hours in advance, of all deliveries of GFE, including software, to the FBI. The notification shall include an itemized list of all GFE, including software, being returned to the FBI. The itemized list shall include the following information:
(1) FBI Property Number
(2) Description
(3) Type (Hardware or Software)
(4) Manufacturer
(5) Model Number
(6) Serial Number
(7) Software Version
11 Government Representatives:
The functions inherent to this contract shall be performed by the designated Contracting Officer. The duly assigned COR shall ensure all actions pertaining to this contract are requested via the Contracting Officer.
11.1 Contracting Officer Representative:
The COR will be identified via letter of COR delegation authority for this contract. The COR is responsible, as applicable, for: receiving all deliverables, inspecting and accepting the supplies or services provided hereunder in accordance with the terms and conditions of this contract; providing direction to the Contractor which clarifies the contract effort, fills in details or otherwise serves to accomplish the contractual Scope of Work; evaluating performance; and certifying all invoices/vouchers for acceptance of the supplies or services furnished for payment.
The COR does not have the authority to alter or modify the Contractor's obligations, contract terms, conditions, specifications, or cost. If as a result of technical discussions, it is in the Government’s best interest to alter/change contractual obligations or the Scope of Work, the CO shall issues such changes.
11.2 Contracting Officer:
The Contracting Officer on this contract will be: McKenzie P. Bucher, mpbucher@fbi.gov.
12 Travel and Other Direct Costs:
When required and authorized by the Contracting Officer, travel must be conducted in accordance with Federal Travel Regulations.
Other Direct Costs (ODCs) are not authorized. Prior to purchasing any ODCs, approval must be obtained by the Contracting Officer.
13 Invoicing Procedures Invoices shall be based on FAR 32.905. Invoices are only to be submitted for delivered and accepted services, hardware, and software.
Version 1.0 Page 11
Quoter shall submit invoices 30 days after acceptance of deliverables by the Government. The Federal Bureau of Investigation (FBI) requires vendors to submit invoices and supporting documentation electronically through the Invoice Processing Platform (IPP).
IPP is a secure, web-based electronic invoicing system provided by the U.S. Department of the Treasury’s Bureau of the Fiscal Service (Treasury) in partnership with the Federal Reserve Bank of St. Louis (FRSTL). IPP is available at no cost to any commercial vendor or independent contractor doing business with a participating government agency. To learn more about IPP, please visit IPP.gov.
A proper invoice shall include the following information:
Name and address of the Contractor Invoice date and invoice number Contract number, contract line-item number Description, quantity, unit of measure, unit price and extended price of the items delivered Terms of any discount for prompt payment offered Name and address of official to whom payment is to be sent Name, title, and phone number of persons to notify in event of defective invoice Electronic Funds Transfer (ETF) banking information Taxpayer Identification Number (TIN)
The Contractor shall include this information on each and every invoice when invoicing for full or partial supplies/services delivered/performed. If an invoice does not contain the above information, the Bureau reserves the right to reject the invoice(s) as IMPROPER and notify the Contractor within seven (7) calendar days after receipt of the invoice at the designated billing office pursuant. Resubmission of a PROPER invoice(s) will be required.
Payment will be made by the FBI’s Commercial Payment Unit in accordance with the Prompt Payment Act, FAR clause 52.232-25 (OCT 2003) upon the COR’s (or designee) certification of receipt of services and the CO final authorization for payment.
The task order COR or CO shall certify the billed amount. Negative inspection results shall be reported within 7 days to the Quoter.
Any follow-up or corrected invoices shall contain a new submission date.
The following sections provide important information regarding FBI’s electronic invoicing requirements.
Invoice Submission
Version 1.0 Page 12
Vendors are required to create and submit electronic invoices using the IPP system. Invoices submitted by email will not be accepted. This requirement applies immediately upon contract award.
Obtaining IPP Access
If your company has already enrolled in IPP:
You will not be required to re-register. Please contact your company's IPP account administrator so that he/she may add you as an additional user to your company’s IPP Collector account.
If your company has NOT enrolled in IPP:
Your company will be auto-enrolled for IPP using information from your SAM.gov account.
Your company's Primary Electronic Business Point of Contact (POC) will be designated as an IPP administrator. This POC will be contacted by email to register when the FBI initiates the enrollment process through IPP. To prevent enrollment delays, please ensure your designated Electronic Business POC in SAM.gov is up to date.
Your company’s IPP administrator will be responsible for initial account registration as well as creating and managing your company’s IPP users and permissions. Please note that due to U.S.
Department of the Treasury guidelines, IPP cannot set up User IDs using a shared email address.
How to register for IPP:
1. Once FBI initiates the enrollment process, your company’s designated Electronic Business POC in SAM.gov will receive two emails from IPP Customer Support (ipp.noreply@mail.eroc.twai.gov):
The first email contains the initial administrative IPP User ID The second email, sent within 24 hours of receipt of the first email, contains a temporary password You must log in with the temporary password within 30 days
2. Registration is complete when the initial administrative user logs into the IPP web site with the User ID and password provided and accepts the IPP rules of behavior. Additional user accounts, including administrators, can be created after initial login.
Training
Vendor training materials, including a first-time login tutorial, are available on the IPP.gov website.
Once you have logged in to the IPP application, you will have access to user guides that provide step-by-step instructions for all IPP capabilities ranging from creating and submitting an invoice to setting up email notifications.
Version 1.0 Page 13
Live webinars are held monthly and provide a great opportunity to learn the basics of the system. See IPP.gov for more details.
Additional Support
IPP Customer Support Team is available Monday through Friday from 8:00 am to 6:00 pm
EST
Phone: (866) 973-3131 Email: IPPCustomerSupport@fiscal.treasury.gov For answers to frequently asked questions, visit the Vendor FAQ page on the IPP.gov web site.
For general questions related to the FBI’s transition to IPP, please send an email to IPP@fbi.gov.
For contract-specific questions, please contact the designated contracting officer for your contract.
File details come from the government source that posted it. Updated .